Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Close to Disneyland this is a popular water-play area for children, complete with a slide and larger-than-life play equipment. A separate pool area can be found away from all the splashes.
Smoke free premises. 303 units. 2-7 stories, interior corridors.
Pros: The water park was AMAZING!!! Great way for parents to relax while the kids have a blast. Staff was great! Very friendly and accommodating. Just a short walk to disneyland. Great vacation!
Cons:
5.0
Anonymous
Fair
08-11-2017
Pros: Closed to Disneyland
Cons: Fireworks and the room had smell had go buy febreeze all over the room
10.0
Anonymous
Exceptional
08-11-2017
Pros: The pools were great. Specially the pirate cove
Cons:
3.0
Anonymous
Poor
08-11-2017
Pros: I liked how close it was to restaurants and Disneyland.
Cons: The water playground was shut down most of the afternoon and didn't open until the next day. It took several hours until someone cleaned up the accident in the water slide. |Not sure how it was disinfected if done at all. My room faced it directly.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Hotel location is nice along with the water park my kids and other kids really enjoyed themselves
Cons: The housekeeping needs improvement along with front desk personal, bed sheets had pretty big blood stains on them and the front desk only apologized but didnt take any steps to try to please use
9.0
Anonymous
Wonderful
08-11-2017
Pros: The location is great, the rooms are very large and clean, and the staff was very friendly
Cons: Better breakfast options would be nice or maybe even a continental breakfast.
10.0
Anonymous
Exceptional
08-11-2017
Pros: We have stay there a lot. Love the rooms and location and water park. And the No parking Fees!!!! That's the best.
Cons: No
8.0
Anonymous
Very Good
08-11-2017
Pros: It was a short walking distance to main gate. Room was big. Water park looked fun if you had little kids. The staff was very friendly and helpful.
Cons: It is very close to the I 5 freeway so there is a lot of freeway noise but they have soundproofed the rooms pretty well.
9.0
Anonymous
Wonderful
08-11-2017
Pros: The location is perfect for Disney. Staff was very friendly and rooms were clean. Water park is a great spot for kids to cool off and parents to enjoy a sociable.
Cons: It can be a bit noisy due to being close to highway.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Solid location next to Disney with free parking.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: The location, the hotel is walking distance to Disney parks. The water park is excellent, my 6 year old daughter had lots of fun here. The size of the room is very good
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Water park and convenience store!
Cons:
7.0
Anonymous
Good
08-11-2017
Pros: The water park was the perfect feature to get my kids to agree to leave Disneyland and go to the hotel for naps.
Cons: We had the misfortune of having a window broken on our minivan on the first night parked in the hotel parking lot. It was also the second vehicle of the night. Fortunately nothing was taken, but it was a horrible start to an otherwise great vacation.
9.0
Anonymous
Wonderful
08-11-2017
Pros: The kids water park area.
Cons: The water park needs to have workers keeping it tidy. There were always dirty towels laying around for long periods of time with no one using them or picking them up. All three days we had to clean up others towels and garbage.
1.0
Anonymous
Very Poor
08-11-2017
Pros:
Cons: Cleaning staff came in room w/o permission. Took my towels I brought from home. The refrigerator went out called the unfriendly front desk staff. All he said was ok and attempted to hang up. I had to ask him what will you do accommodate that.
7.0
Anonymous
Good
08-11-2017
Pros: Staff was very friendly, the hotel is very close to Disneyland, Free Wifi that actually works, the Flat screen TV and cable, the rooms were a good size, and the kids loved the water park
Cons: The hallways have like this old mildew smell, but other than that our stay was ok at this hotel
5.0
Anonymous
Fair
08-11-2017
Pros: It was close to Disneyland and which was our reason for being in Anaheim, and close to shops and food.
Cons: The attractions were very misleading and I had a bad ant issue that was not addressed until checkout and nothing was done but a "sorry, did they do damage?" We are talking about ants not termites. I had my two babies and spent my time in my sister's room.
6.0
Anonymous
Pleasant
08-11-2017
Pros: The staff were friendly.
Cons: The pool area and Castaway Cove. Website was deceiving. No water activity for older children, teens, and adults. Not sure why a wristband was required for "water play" when there was absolutely no water play other than an unlighted pool.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Family suite was great for my family of 5. Pool area was so so much fun for the little ones. Just wish the other pool was in the same area, I hated having my 2 other daughters in a pool area without parents.
Cons: Didn't like that they don't offer any breakfast. That would have been so easy, it was kind of an inconvenience to go out to eat breakfast somewhere before heading into disneyland
7.0
Anonymous
Good
08-11-2017
Pros:
Cons: Building 1 where we stayed is right on the freeway you hear it all night. The window had black out curtains but both sides of the room have half moon windows that by 6am daily the sun is lighting up the entire room. Was not ideal.
3.0
Anonymous
Poor
08-11-2017
Pros: I will not stay at this hotel for future Disneyland family vacations.
Cons: The rooms were way way to small, no air ventilation from the windows, no AC, odd hous for access to the pool. They didn't even have utensils. I brought these issues up to the staff, and they didn't seem to care much.
3.0
Anonymous
Poor
08-11-2017
Pros: Location
Cons: I paid in advance for the room; but that request was not honored, causing significant problems.
8.0
Anonymous
Very Good
08-11-2017
Pros: Location, rooms were fine. Prices in the store were too high.
Cons: There was construction sounds.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Staff, water park, large room size.
Cons: It's older. They do very well with what they have.
5.0
Anonymous
Fair
08-11-2017
Pros: The proximity to Disney
Cons: Rooms were outdated and overpriced.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Within walking distance to everything. Friendly helpful staff. We were able to check bags in before our room was ready. On a bus route! Front door service to Disneyland and California adventure. Great water park! Great pool! Great security!
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Nothing to complain about. We had a great stay for our Disneyland trip with our two kids that were 6 and 8.
Cons:
7.5
Anonymous
Good
08-17-2017
Great location and room is...
Pros: Location and water park
Cons: It's not cheap for what's offered
8.8
Anonymous
Excellent
08-17-2017
water play area was amazing,...
Pros: The water area was awesome! That alone made the stay worth it seeing how excited my toddler was playing in it. It is very toddler friendly so it was great to be able to sit and relax while my toddler was playing in the water and going down the little water slide.
Also, I liked that we had a patio. It seems like they all are decent size.
And the beds seemed very clean. Usually at hotels I bring my own blankets/ sheets but I didn't feel the need for them here.
Cons: The first staff member that I encountered wasn't very friendly. His name was Chris, he did everything by the book and was just doing his job but once I was questioning if I got the early check in (because I thought I paid extra for it) he changed his attitude towards me in a negative way. Then when my room was finally ready and I went in later on to get my room key, he saw me and went to the back instead of helping me. It blatantly looked like he was trying to avoid helping me because of our encounter before hand.
Also, I was expecting my room to be more updated. My room didn't look as updated as the pictures online looked.
7.9
Anonymous
Good
08-17-2017
Good
Pros: Bunk beds rattled all night, even if the kids barely moved. Stayed here for the water park area for the kids during the day which they enjoyed!
Cons:
7.5
Anonymous
Good
08-15-2017
An ok stay for family...
Pros: Beds were comfy. We loved watching the Disneyland fireworks from balcony.
Cons: The cashier at little market wasn't exactly the friendliest person in the world.
Bathroom was a little smaller than expected.
10.0
Anonymous
Exceptional
08-12-2017
Perfect
Pros: Location is perfect for Disneyland and the staff were super helpful
Cons: A swimming pool would have been nice but the splash area for little ones is great
9.2
Anonymous
Wonderful
08-11-2017
Great for families with water...
Pros: Great for families with water park and pool and very close to Disneyland
Cons: Wifi poor in our room. Couldn't use it.
10.0
Anonymous
Exceptional
08-09-2017
wonderful stay
Pros: beds very comfortable...good pillows...overall great place to stay
Cons: nothing
8.3
Anonymous
Very Good
08-07-2017
Howard Johnson 8.2
Pros: Kids loved the pool.
Cons: The price
10.0
Anonymous
Exceptional
08-07-2017
Exceptional
Pros: The water park was mazing for the kids!
Cons: Close to Disneyland , will definitely stay here again!
7.9
Anonymous
Good
08-06-2017
Great place for the money....
Pros:
Cons: Wifi was pretty bad. The water park was a huge hit with the kiddos. Room was large and comfortable.
7.9
Anonymous
Good
08-05-2017
Good price close to disnryland...
Pros: Water park
Cons: Old needs updates in rooms no ac in hall
10.0
Anonymous
Exceptional
08-04-2017
A Must Stay Hotel for...
Pros: The mini market was great and very friendly staff.
The main reception staff were very competent and friendly.
Cons:
9.6
Anonymous
Exceptional
08-02-2017
Exceptional
Pros: My kids loved the water park and the pool. The bunk bed is their favorite.
Staff was very friendly. My friends found back all her lost stuffs from the front desk. It was amazing.
Cons: The room is relatively small.
10.0
Anonymous
Exceptional
08-01-2017
Location great and very easy...
Pros: Rooms were great and the grandkids loved the water park!
Cons: Not enough handicap parking. Five spaces for over 200 parking spaces is not enough!
10.0
Anonymous
Exceptional
08-01-2017
The hotel was amazing. My...
Pros: The water playground was the highlight of the hotel.
Cons: I wish the water playground was a little bit bigger
9.2
Anonymous
Wonderful
07-31-2017
A clean, safe water park...
Pros: The bed was very comfortable! I appreciated the cleanliness of the room! I especially liked the layout of the water park area. It was clean, I liked the shade that was offered as well as having a lifeguard on duty. I felt very safe having my grand-daughters play in the water park. I will be sure to give a great review to all of our families at the preschool where I direct in San Diego.
Cons: I have nothing negative to report.
9.6
Anonymous
Exceptional
07-31-2017
Great place for Disneyland
Pros: Great place for Disneyland. Friendly staff, fantastic rooms.
Cons:
7.5
Anonymous
Good
07-30-2017
Good
Pros:
Cons: Wifi trouble everyday
10.0
Anonymous
Exceptional
07-29-2017
I'm so glad we stayed...
Pros: The grounds were loaded with trees, including a beautiful magnolia right outside our balcony. The entire place was very clean, updated, and beautiful.
Cons: Nothing.
7.5
Anonymous
Good
07-27-2017
Great location, Poor Wifi
Pros: The bed was extremely comfortable. Rooms clean, good amount of space
Cons: Wifi was terrible. I spent time on the "help line" to try and get sorted but they couldn't. I would not stay here again because of the poor internet access. All of my travelling companions (14 of us) had the same issue, and it was the same 2 years ago, so has not got better!!
7.9
Anonymous
Good
07-27-2017
Good accommodation an easy walk...
Pros: Comfy beds, good location
Cons: No glasses, cups etc and utensils for eating in the room
7.5
Anonymous
Good
07-26-2017
Good
Pros: Close to park and stuff to do with kids when at hotel is a bonus
Cons: Nothing
9.2
Anonymous
Wonderful
07-24-2017
Superb
Pros: I had trouble paying the hotel cuz I only had a cash I would have liked if they take cash but other than that it was great
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