Quality Inn & Suites Santa Cruz Mountains

AAA Inspector Rating
8.7
Excellent
105 Guest Ratings
9733 Hwy 9
Ben Lomond, CA 95005- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
2.7
Overall
Room2.7
Bath2.9
Public Areas2.6
AAA Inspector Notes
Situated among mature redwood and pine trees, the hotel offers a quiet, relaxed setting perfect after a day exploring the local state parks. Smoke free premises. 25 units, some cottages. 2 stories (no elevator), exterior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Motel
Location
SR 9, 0.3 mi n; on San Lorenzo River. 9733 Hwy 9 95005.
Pool
outdoor.
Room Amenities
refrigerators, coffeemakers, high-speed Internet, wireless Internet. Some: microwaves.
Sports & Recreation
picnic facilities.
Guest Services
valet laundry.
Terms
3 day cancellation notice.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 105 guests
Showing reviews 1 - 5 of 50
10.0
Kimberley
Exceptional
review category group of friends
11-18-2017
It was too short! Would...
Pros: It was a haven of rest and beauty. Very welcoming and accommodating staff. The room was clean, meticulous and warm with a lovely chair and comfortable bed.
Cons: I would have liked to see more healthy choices for continental breakfast ~ less sugary yogurt and fake syrup. REAL maple syrup to put on my waffle, and dairy 1/2-1/2 for the coffee.
10.0
Yang
Exceptional
Senior Traveler
11-17-2017
Pros: Staffs are polite, considerate&detail. The room is cozy&clean. Cell connection in the mountain area islimited, but wifi is pretty fast. There's a loquat tree at the pool, the owners' wife is so nice to let us try and bring some home.highly recommend it!!!
Cons:
8.0
Verified Hotel Guest
Very Good
Family with Young Children
11-17-2017
Pros: Quite location close enough & far enough from noise .
Cons: First day we came the room was overly sented with airfresheners so we had to open the door to air out...and wish they use clorox or bleach to wash they sheets & towels coz they are almost like brown yellow... Other than that it was very good..
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
11-17-2017
Pros: The location is beautiful and the owners/staff were very nice. I did not get to use the pool but it was cute.
Cons: This may sound really out there but I think my room was haunted. Either that or the movements of the people in the room under mine were literally moving my bed.
6.0
Verified Hotel Guest
Pleasant
Business Traveler
11-17-2017
Pros: it was clean and quiet, but the room had a stale, mustie, smell, it was fine except for that.
Cons:
Showing reviews 1 - 5 of 50