Best Western Plus Heritage Inn

AAA Inspector Rating
8.7
Very Good
154 Guest Ratings
1955 E 2nd St
Benicia, CA 94510- Map It
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
3.1
Overall
Room3.2
Bath2.9
Public Areas3.2
ARATED
AAA Inspector Notes
This property is close to the historic downtown area with its many neighborhood parks and marina where visitors enjoy watching the boats sail. An evening reception is hosted Monday through Thursday. 96 units, some efficiencies. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-780 exit Central Benicia/E 2nd St, just ne. 1955 E 2nd St 94510.
AAA Benefit
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Pool
outdoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 154 guests
Showing reviews 1 - 5 of 50
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
11-17-2017
Pros: Room was clean and had great extras (refrigerator, microwave, coffee maker, etc). Staff was friendly. Conveniently located near 780 freeway.
Cons: Full breakfast was not very appealing
7.0
Chris
Good
Traveling as Couple
11-17-2017
Pros: The breakfast attendant was the best customer service provider that I have experienced in quite some time! I hope you can acknowledge her with an award! Everyone who provided service (desk and the other breakfast attendant) was good.
Cons:
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
11-17-2017
Pros: The jacuzzi tub was great. I also enjoyed use of the pool
Cons: There was not one thing that stands out as something I did not like.
8.0
George
Very Good
Family with Young Children
11-17-2017
Pros: The hotel has an adequately sized pool and jacuzzi. Both were maintained well and clean each day. The breakfast was well stocked and also staffed well.
Cons: The pool/jacuzzi area was accessible without key card. It was obvious that people not staying at the hotel were utilizing the pool, sitting area,& barbecue.The side entrance door was not secure either during certain hours.Security needs improvement.
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
11-17-2017
Pros: Very nice place quiet and relaxing
Cons:
Showing reviews 1 - 5 of 50