Guest rooms are spacious and nicely appointed at this property situated close to the university, the Berkeley Marina and Fourth Street shopping area.
Smoke free premises. 70 units, some two bedrooms and kitchens. 3 stories, interior corridors. Accessibility (Call).
Pros: staff friendly, loffered me loaner umbrella, advice . i enjoyed fireplace in lobby, decor, hospitable dining area, easy to sit anywhere at anytime. tables need refinishing in dining.
Cons:
6.0
Verified Hotel Guest
Pleasant
Solo Traveler
10-20-2017
Pros: The staff were kind and friendly. Very helpful.
Cons: I did not like the smell of the entire hotel: lobby, bedroom, and restroom. It smelled like a combination of generic cleaning products and stale air. It made me question the cleanliness of the hotel.
6.0
Verified Hotel Guest
Pleasant
Family with Young Children
10-20-2017
Pros: The breakfast had a good amount of options
Cons:
10.0
Gerald
Exceptional
Traveling as Couple
10-20-2017
Pros: Location Room size Cleanliness Nice staff
Cons: No, it was all good
2.0
Verified Hotel Guest
Poor
Traveling as Couple
10-20-2017
Pros: The ladies at the front desk were nice.
Cons: Noisy ice maker, plastic furniture, small rooms. Located on busy thoroughfare.
1.0
David
Very Poor
Traveling as Couple
10-20-2017
Pros: None please never give me this hotrl again
Cons: small , stuff not friendly, room not nice, loud
7.0
Verified Hotel Guest
Good
Business Traveler
10-20-2017
Pros: We arrived early and the staff was very helpful and accommodating. They helped us by holding our luggage until we were able to check in later.
Cons: There was no shuttle. We had to get on the bus with our luggage to get from the train which was about 1 1/2 miles away. The window in the room did not have any curtain to close for privacy and light blockage.
10.0
Jose
Exceptional
Family with Young Children
10-20-2017
Pros: The breakfast.
Cons: The area.
4.0
Glen
Disappointing
Traveling as Couple
10-20-2017
Pros: Location
Cons: I saw a old cigarette butt in windowsill didn't think much of it until I was charged $250 for smoking in the room and how do you fight that?
3.0
Verified Hotel Guest
Poor
Traveling as Couple
10-20-2017
Pros: Free breakfast
Cons: spider in room; non-working security box; expensive
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
10-20-2017
Pros: Immaculate room, GREAT bed and linens, nice breakfast and friendly staff. BART station and Trader Joes are within walking distance. Great value for the pricey Bay Area!
Cons: The wifi needed to be reset a few times, but staff did it immediately when we called.
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
10-20-2017
Pros: Location
Cons:
10.0
Verified Hotel Guest
Exceptional
Group Traveler
10-20-2017
Pros: Rooms were very clean, the staff was friendly and helpful, and the continental breakfast was tasty and convenient.
Cons: The beds were too firm for my liking.
7.0
Doug
Good
Traveling as Couple
10-20-2017
Pros: Great Breakfast, clean, everything worked
Cons: We caught the reservation pretty late, so had to pay quite a bit more than this room was worth.
7.5
Anonymous
Good
mature couple
10-19-2017
Good
Pros:
Cons:
9.6
P
Exceptional
young couple
10-16-2017
Exceptional
Pros:
Cons:
7.5
Antonio
Good
young couple
10-15-2017
Good
Pros:
Cons:
10.0
Anonymous
Exceptional
young couple
10-05-2017
Exceptional
Pros:
Cons:
5.0
Anonymous
Fair
young couple
10-02-2017
Too expensive for what room...
Pros: They ran out of food for breakfast many times before it closed at 9:30 or ten or they were running low on eggs and other items. Our room was way too expensive given the place and our prices changed from less than two hundred per night to a much higher rate ( like 250) before we left so price was not at all consistent or fair. WE were told one rate and the price was increased probably due to Labor Day weekend but that was not told to us prior to coming.
Cons:
5.8
Sandy
Okay
young couple
09-26-2017
This was an extremely expensive...
Pros: the bedding was not comfortable. Did not like the blankets and sheets did not have a comfortable comforter and easily tangled up in the sheets and thin blankets. The pillows were also not great. The breakfast was good but they often ran out of food before the hours were done and didn't replenish the eggs and other things. The food itself was good.
Cons: sorry I wrote what I didn't like above. I liked the location and the room itself was very nice and clean. Just poor bedding.
8.8
Ann
Excellent
young couple
09-22-2017
Fabulous
Pros:
Cons:
9.2
Rick
Wonderful
young couple
09-18-2017
Superb
Pros:
Cons:
8.8
Alan
Excellent
young couple
09-16-2017
Fabulous
Pros: Very nice, comfortable bedroom. Good breakfast.
Cons: Area around hotel a little run down.
9.2
John
Wonderful
young couple
09-11-2017
A pleasant surprise
Pros: Great breakfast with lots to choose from. Very quiet at night for sleeping and a comfortable bed. Easy parking and a close drive to our friends. 20 minute walk to BART which made it easy to go into San Fran.
Cons:
9.2
Suzanne
Wonderful
family with young children
08-31-2017
Superb
Pros:
Cons:
8.8
Linda
Excellent
young couple
08-23-2017
Good place to stay in...
Pros: The breakfast was varied and good. I liked having a choice of pillows.
Cons: The elevator door wasn't working well when we got there, but the repairman was scheduled to come out and fix it.
7.5
Sri
Good
family with young children
08-18-2017
Good
Pros:
Cons:
10.0
Anonymous
Exceptional
solo traveller
08-17-2017
Exceptional
Pros:
Cons: Limited choices for breakfast
7.9
Brett
Good
review category group of friends
08-17-2017
Good
Pros:
Cons:
9.2
Clifford
Wonderful
family with young children
08-12-2017
Superb
Pros: breakfast was good everything was warm and milk was cold what more could I ask for . room and bedding was great ;
Cons: the one and only thing I could or would complain about is the lighting needs more and brighter bulbs
7.9
Bharat
Good
family with young children
08-11-2017
Very good hotel,overpriced but it...
Pros: Hotel was very comfortable. Restaurant area was best thanks to Carmen who kept the area very clean and was very efficient in the turnover of food.
Cons: Room cleanliness could have been better. I stayed for a week but cleaning standard dropped a little by day 3. Reception staff was very helpful. On the second day of my stay the bathtap broke and fell off. Hotel needs to check these as they could cause serious injury.
8.8
Ragnhild
Excellent
young couple
08-08-2017
Fabulous
Pros:
Cons:
8.8
Anonymous
Excellent
solo traveller
08-04-2017
Fabulous
Pros:
Cons: Unsafe area of town to walk alone.
8.8
Traveling
Excellent
review category group of friends
08-04-2017
Convenient, great staff- but needs...
Pros: Staff was nice and efficient at check in. Offered a good room away from noise and street.
Cons: The location was listed as Berkeley when it is considered West Berkeley. Not a moot point as the neighborhood is different from Berkeley proper. Also the elevator was is disrepair. Wasn't sure if we were going to make it up and down. The elevator door sounded like it was coming off at any minute. Lastly, no ice or vending on second floor. As a handicapped person, traveling up and down stairs wasn't a good option.
2.9
Lutricia
Poor
family with young children
08-03-2017
I thought there was a...
Pros: I like the breakfast was included, and the housekeepers help.
Cons: The woman at the front desk wasn't friendly at all.
5.4
Anonymous
Fair
family with young children
07-31-2017
Holiday Inn Express may not...
Pros: The location was convenient for our purpose of visiting Cal Berkeley on a campus tour. The room was clean and it had a fridge and microwave. Parking was included.
Cons: The check in staff tried to give us a room configuration that we did not book. He gave us a room with a king bed and pull out sofa. When I showed him my booking.com confirmation with picture showing that I booked 2 queen beds, he said that the hotel could not always guarantee third party online sites the room that was booked. I told him that that would be a problem for the hotel if he did not give me the room I booked. He said that the hotel was full that day which was not really my problem. I informed him that I was there at 3PM and if a 2 queen bed room was available, that he was obligated to give it to us, which he eventually did, although he balked and said he could only give us a room next to the gym and by the elevator. Me thinks there is a problem with the management at Holiday Inn Express and perhaps should not be afforded the opportunity to sell their rooms on booking.com if they are going to treat their customers as less than. Further, it unfortunately will make me think twice about using booking.com in the future, as well as Holiday Inn Express.
8.3
Graham
Very Good
young couple
07-31-2017
Very good
Pros:
Cons:
7.1
Klhdesign
Good
young couple
07-27-2017
No surprises - modest hotel...
Pros: Free parking and location.
Cons: The fitness room is too small! It is only big enough for 1 - 2 people. There is no room to work with weights or do exercises on the floor.
7.9
Rodolfo
Good
young couple
07-25-2017
Good
Pros:
Cons:
6.3
Teresa
Pleasant
family with young children
07-24-2017
Meh
Pros: The shower had good water pressure and temperature. Though we didn't stay for breakfast (aside from a coffee), the hotel seemed to offer many choices (pancakes, cereal, bread/pastries) in their clean breakfast area. Plenty of parking. Easy check out and friendly front desk staff.
Cons: We stayed on the first floor (RM 103) and the window looked out to the wall of another building (about 4' off). This gave the room a very dark, cave-like vibe. Ask for a room on the upper floors and perhaps not on the odd-number side. Also the toilet had some (what I assume were) hard water stains but the bathroom was clean, otherwise.
5.0
Anonymous
Fair
review category group of friends
07-19-2017
Expensive and disappointing
Pros: Breakfast was good.
Cons: Toilet did not flush. After phoning for a repair, housekeeping showed up with a plunger and left it to us to fix. Bathtub didn't drain, and we were ankle deep in soapy water in 2 minutes. Bathroom mirror was chipped. There was no makeup/shaving mirror.
5.0
Shaohua
Fair
solo traveller
07-19-2017
Passable
Pros:
Cons:
7.1
Anonymous
Good
solo traveller
07-14-2017
Good
Pros:
Cons:
10.0
Digarch
Exceptional
review category group of friends
06-26-2017
Good for business trips
Pros: I love the room, its very spacious. I also like the bathroom.
Cons: I didn't like the breakfast selection and the apples and bananas were not fresh.
8.3
Karen
Very Good
review category group of friends
06-21-2017
Convenient & Comfortable
Pros: Holiday Inn Express is clean and comfortable with a good, fresh breakfast included. Location made it easy to get to all destinations I was going to on this trip.
Cons:
9.2
Maria
Wonderful
family with young children
06-19-2017
Superb
Pros: Location and convenience to stores and restaurants
Cons: Late flight back home no place to stay around
9.6
Proud
Exceptional
family with young children
06-15-2017
Exceptional
Pros: Very clean, Desiree at front desk was awesome, quiet area, and convenient to get get to UC Berkeley campus by bus or short Uber ride
Cons: Fitness equipment could be updated, and more ventilation in the fitness room.. I also think that prices shouldn't go up $200 a night on certain weekends, when Cal parents come for special occasions ( homecoming weekend, graduation, move in week)
8.8
Marylee
Excellent
young couple
06-11-2017
meeting with my Berkeley son...
Pros: The breakfast buffet was outstanding...everything from cereal to bacon, sausage and scrambled eggs and donuts! We enjoyed it. Refreshed to continue our trip south.
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