Best Western Big Bear Chateau

AAA Inspector Rating
8.7
Excellent
407 Guest Ratings
42200 Moonridge Rd
Big Bear Lake, CA 92315- Map It
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
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AAA Inspector Rating Details (scale 1-5)
3.1
Overall
Room3.1
Bath2.9
Public Areas3.3
AAA Inspector Notes
A gas fireplace is featured in each room at this hotel characterized by European château-style décor. An expansive lawn with a gazebo and a nearby pool area accent the whimsical grounds. The on-site restaurant and bar is open Friday and Saturday evenings. If stairs are a problem then ask for a lobby-level room since most of the upper-story rooms and all of the lower-level rooms are not accessible by the elevator. Smoke free premises. 80 units. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
SR 18, 1.5 mi e of Pine Knot Ave, 0.5 mi s. 42200 Moonridge Rd 92315 (PO Box 1814).
AAA Benefit
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Pool
heated outdoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
no A/C, coffeemakers, wireless Internet. Some: refrigerators, microwaves.
Sports & Recreation
hot tub, game room, exercise room.
Terms
check-in 4 pm, cancellation fee imposed, resort fee, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 407 guests
Showing reviews 1 - 5 of 50
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
11-17-2017
Pros: Friendly staff. Rooms were clean and cozy.
Cons:
8.0
Camie
Very Good
Traveling as Couple
11-17-2017
Pros: The front desk lady was really nice and when I said it was our anniversary she upgraded our room and gave us complimentary drinks to celebrate. So sweet of her.
Cons: The decor needs to be more cohesive. The included breakfast was quite forgettable.
8.0
Ma Alejandra
Very Good
Family with Young Children
11-17-2017
Pros: Location and breakfast
Cons:
10.0
Cheryl
Exceptional
11-17-2017
Pros: Location and rooms.
Cons: Elevators and stairs set up.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
11-17-2017
Pros: Beautiful lobby. They have the usual free breakfast buffet food, but freshly cooked eggs to order were a nice surprise. Enjoyed having a fireplace in the room which turned on with the flick of a switch. Free use of pool table and air hockey were fun.
Cons: Guests running up and down the hall were a little noisy.
Showing reviews 1 - 5 of 50