Conveniently located in a business park just off the freeway exit, this popular property offers many rooms with panoramic views of the bay.
Smoke free premises. 210 units. 8 stories, interior corridors. Accessibility (Call).
valet and coin laundry, airport transportation, room service, area transportation-within 5 mi.
Terms
1-7 night minimum stay, cancellation fee imposed.
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 303 guests
Showing reviews 1 - 5 of 50
9.6
Urban
Exceptional
family with young children
09-27-2016
Pros: i like everything! This is how hotel should be 4 ever:)
Cons: Breakfast at 18$, 4 to much i think versus others.
10.0
Anonymous
Exceptional
young couple
09-27-2016
Pros: Quiet room. Did not hear guests, planes or trains. Great shuttle service to airport.
Cons: Confirmation from Booking.com was not received by front desk so it did take about 30 minutes to check in since it took extra time to find the reservation.
8.3
Mark
Very Good
young couple
09-25-2016
Pros: airport shuttle, good service at restaurant, raetaurant had gluten free options
Cons: was able to hear everything in the halls and adjoining rooms, very loud
5.8
Eric
Okay
young couple
09-25-2016
Pros: Size of the room was nice, and the general atmosphere of the hotel was good.
Cons: Shower and laundry facilities were broken. One clothes dryer didn't dry, so we wasted an hour putting them through again. Shower had two shower heads so, theoretically, you could adjust and choose one or the other, but you couldn't adjust and water came out both, resulting in low water pressure for each one.
9.6
Shannon
Exceptional
review category group of friends
09-22-2016
Pros: The warm cookies are amazing, quick drive to ATT park for Giants games, nice bar and lounge.
Cons: No drinks or ice on any floor. Think there were issues. Had to go to front desk.
10.0
Vassily
Exceptional
solo traveller
09-10-2016
Pros: The room was immaculate plane
Cons: Probably room service
5.8
Andrew
Okay
young couple
09-08-2016
Pros:
Cons: No bathrobe available
9.2
Anonymous
Wonderful
young couple
09-08-2016
Pros: Fluffy clean towels and clean sheets
Cons: Would have appreciated a micro wave
8.8
Anonymous
Excellent
review category group of friends
09-08-2016
Pros: Friendly staff, comfortable stay, easy shuttle ride to the airport
Cons:
8.3
Yongfen
Very Good
family with older children
09-07-2016
Pros: the view and service is good.
Cons:
9.2
Hamed
Wonderful
young couple
09-07-2016
Pros: Staff, location/proximity to the city and amenities such as a gym.
Cons: The guests around us. It had nothing to do with the hotel, but we barely slept well because of the arguments in the hall on Saturday night and children sighing on Sunday morning.
10.0
Mishal
Exceptional
solo traveller
08-31-2016
Pros: every thing
Cons: no thing
10.0
Gina
Exceptional
solo traveller
08-24-2016
Pros: very clean and comfortable. great customer service!
Cons:
8.3
Rebecca
Very Good
mature couple
08-23-2016
Pros: Well maintained hotel with a hospitable clean room. Easy access to San Francisco downtown and SFO.
Cons: While it's understood that San Francisco is environmentally friendly, hotels need to offer some comforts of home. Having to ask for 2 towels per person daily is a bit much. Further linens should be laundered every 2 days not 3. This is rated as a 4 star hotel...however when asked the requests were accommodated.
6.0
John
Pleasant
family with young children
08-23-2016
Pros: room was ok
Cons: breakfast was so expensive
8.8
Brad
Excellent
young couple
08-19-2016
Pros: Good parking,clean,good rate.
Cons: Room selection, next to elevator.little nosie.
1.0
Verified Hotel Guest
Very Poor
Traveling as Couple
08-18-2016
Pros:
Cons: Service
9.0
Diane
Wonderful
Traveling as Couple
08-06-2016
Pros: Marina is right in the "backyard". Walking path all around the marina. Quiet inside and out. Close to highway. Shuttle service to airport.
Cons: Information on where to park downtown practically non-existant. Would have been nice to have either written or verbal help.
8.3
Sidney
Very Good
young couple
08-03-2016
Pros: Close to the marina, enjoyed the morning exercise by the coast
Cons: No breakfast included, more options on the dinner menu
7.1
Priscilla
Good
family with young children
08-02-2016
Pros:
Cons: tried to check in early, front desk attendant, was being a smart a**.Did not need his sarcasm when answering my questions. Other than that everything was good
10.0
Mkwelsh
Exceptional
family with young children
07-27-2016
Pros: I was able to sleep well with the bed so soft and comfortable
Cons: Adult swimmer who spits in the pool.
10.0
Irish
Exceptional
young couple
07-26-2016
Pros: Friendly and accomodating staff.
Cons: The towels shed. Lots of lint.
8.8
Anonymous
Excellent
family with young children
07-25-2016
Pros: comfortable beds, standard but good quality breakfast buffet
Cons: not environmentally friendly set up
9.6
Jb
Exceptional
family with young children
07-12-2016
Pros: Location out of the city, but close enough to enjoy. Friendly, helpful staff. Very clean and comfortable.
Cons: The breakfast buffet is VERY expensive. We did not get to enyoy it because it would have cost us $60 for four of us.
10.0
Michelle
Exceptional
mature couple
07-07-2016
Pros: Good value hotel comfortable clean and spacious rooms. Easy checkin and hotel facilities are of a good standard.
Cons:
8.3
Donald
Very Good
mature couple
07-06-2016
Pros: Business-grade hotel which is convenient if you need to be near the airport. They even have a washer and drier which was handy. Staff are professional and friendly.
Cons: Everything in SF is expensive, even this hotel which is 30-minute drive from the center. No restaurants or shops around the hotel.
9.2
Glenn
Wonderful
mature couple
07-05-2016
Pros: Location, comfortable beds, clean
Cons: Noise in room above. One day, maid did not remove room service tray.
7.5
Jen
Good
family with young children
06-29-2016
Pros:
Cons: Only negative that I can say about this place is that the electronic room key would not allow me access to my floor. 15 minutes later I was assisted and able to gain access to my floor. I suggest keys be tested prior to customer distribution.
9.6
Tina
Exceptional
family with older children
06-23-2016
Pros: Warm cookies
Cons: If have free breakfast it would be perfect
7.5
Bobby
Good
family with young children
06-18-2016
Pros: The bed was wonderful
Cons: He room needed a microwave
9.2
Charlotte
Wonderful
young couple
06-14-2016
Pros: Staff was amazing! Traveled with my service dog, and they didn't ask to see paperwork or hassle me in any way! They were very welcoming and I appreciate that!! Will definitely stay there again
Cons: Our room was on 2nd floor and 228 had an adjoining door, but could hear the man in that room cough ALL NIGHT, as if he were in our room... Also heard the Asian woman on the other side have a conversation at 2 am... So didn't get much sleep and felt like the walls were paper thin
9.6
Ld
Exceptional
family with young children
06-08-2016
Pros:
Cons: Indoor pool was a little stuffy and chlorine scent is heavy. Otherwise all else is great!
Wish there was a microwave for our longer stay.
10.0
Shannon
Exceptional
review category group of friends
06-04-2016
Pros: The cookies!!
Cons: Parking was terrible, not enough parking
9.2
Bahadir
Wonderful
young couple
05-31-2016
Pros: Nice bed, good service
Cons: Loud A/C, daily care of the room should be done better
9.2
Queenmother671
Wonderful
family with young children
05-29-2016
Pros: Warm cookies upon request were a big hit with the kids. The convenience of proximity to San Francisco and the SFO Airport were great. The rooms were spacious as was the bathrooms. Overall, good value for the money. Staff were friendly too.
Cons: The gym facilities were lacking.
7.1
Ozkaneda
Good
young couple
05-29-2016
Pros: Clean room
Cons: No free breakfast, no water and slipper in room, a little far from the downtown
10.0
Mary
Exceptional
review category group of friends
05-10-2016
Pros: Love the property. I live in Las Vegas so I'm a hotel snob. This one was fantastic.
Cons: I wish the beds were a bit more comfy.
9.2
Tom
Wonderful
solo traveller
05-10-2016
Pros: The bed was awesome. Burger was good at the restaurant.
Cons: No problems.
10.0
Shawn
Exceptional
young couple
05-10-2016
Pros: Great place to visit
Cons: View
9.6
D
Exceptional
solo traveller
05-09-2016
Pros: - Great staff from front desk, housekeeping, room service, etc.
- Location was perfect for accessing roads for business meetings
- Comfortable room - bed and linens clean, coffee maker and fridge were a bonus!
Cons: - For a business trip and needing to work some hours in the room, I wish the room location/reserved would be away from those that travel with children. I had a room designated to be connected to another room and 3 separate families occupied the room next door on 3 separate days.
10.0
Jesus
Exceptional
young couple
05-03-2016
Pros: Staff was helpful and friendly
Cons:
6.7
Xudong
Pleasant
family with older children
04-22-2016
Pros: The staff are helpful, especially the staff of restsurant really nice.
Cons: We stayed only 2 days,and the bill showed only 2 days expense. but on my credit card, the hotel charged us 4 days, 291 dollars more. I called the hotel, they said they only charged 2 days, they didn't make any mistake,very bad attitude. Until now these 291 dollars haven't been cancelled. It's the first time something like this happened to me, and from such a famous hotel
9.2
Gigi
Wonderful
young couple
04-22-2016
Pros: The bed was extra comfy
Cons: The location... It was somewhat isolated
9.2
Kyle
Wonderful
young couple
04-21-2016
Pros: What I expect from a double tree. Clean, comfortable, professional, and delicious cookies upon check in.
Cons: Parking is pretty tight. Not a lot of spots as the parking lot is shared with a Homewood Suites.
10.0
Sam
Exceptional
family with young children
04-19-2016
Pros:
Cons: Continental breakfast would be a big plus.
10.0
Rodel
Exceptional
family with young children
04-18-2016
Pros: None
Cons: None
9.6
Marilu
Exceptional
review category group of friends
04-12-2016
Pros: The staff was very friendly also can not forget the cookies they give you! So delicious. We also liked that they had a bar/ restaurant. Wish the bar would be open a little later on the weekends though.
Cons: Wish the bar was open a little later on the weekends.
9.6
Fatima
Exceptional
mature couple
04-11-2016
Pros: Close to city and convenient to freeway 101.
Cons:
9.6
Hyung
Exceptional
family with older children
04-07-2016
Pros: Employees in the hotel were courteous and respectful. The hotel was well maintained.
Cons: None
10.0
Five
Exceptional
young couple
04-04-2016
Pros: the room was clean and everything was provided from shampoo to coffee. The clerk at the check in was the most helpful person ever! That guy saved my life.
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