Contemporary and stylish, the lobby has an open-style layout with cleverly partitioned areas that offer a variety of seating. There also is an outdoor courtyard.
Smoke free premises. 395 units. 8 stories, interior corridors. Accessibility (Call).
US 101 exit Broadway-Burlingame or Anza Blvd, just e. 835 Airport Blvd 94010.
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Eco Certification
The State of California Green Lodging Program recognizes lodgings that have developed sustainability practices to minimize waste and conserve energy and natural resources.
valet laundry, airport transportation, room service, area transportation-Burlingame Trolley.
Terms
1-7 night minimum stay, cancellation fee imposed, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 589 guests
Showing reviews 1 - 5 of 50
7.1
Guadalupe
Good
young couple
04-16-2018
Good
Pros:
Cons: The shower had hairs all over the shower walls
10.0
Brian
Exceptional
Traveling as Couple
04-13-2018
Pros: Cleanliness, proximity to airport, and free shuttle going every 15 min.
Cons:
7.0
Verified Hotel Guest
Good
Family with Teens
04-13-2018
Pros: Friendly staff and location close to the freeway.
Cons: The ptac unit was very loud throughout the night.
10.0
Sylvia
Exceptional
Group Traveler
04-13-2018
Pros: Friendly staff We arrived early and they provided an upgrade for us. I will certainly go back and recommend it to my friends.
Cons: No
5.0
Verified Hotel Guest
Fair
Family with Young Children
04-13-2018
Pros: Location and staff.
Cons: Rooms were outdated.
7.0
Verified Hotel Guest
Good
Traveling as Couple
04-13-2018
Pros: The beds were comfortable.
Cons: Be aware that parking in the hotel parking lot is an extra fee @ 25.00 a night even with a validated ticket from the lobby.
10.0
Lori
Exceptional
Business Traveler
04-13-2018
Pros: I was in the area for work, and I asked to check in early. They allowed me to at no additional charge. It is located right by the Bay, and it has a bike path that runs along the border of the bay. It is in a very beautiful location as a result.
Cons:
6.0
Vaida
Pleasant
Traveling as Couple
04-13-2018
Pros:
Cons: Clean, expensive car parking.
10.0
Shalonda
Exceptional
Solo Traveler
04-13-2018
Pros: Very nice employees. The check in counter gave fresh hot cookies when you checked in
Cons: No
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
04-13-2018
Pros: Very clean. Staff was very courteous.
Cons: Paying for parking
8.0
Megawati Andrew
Very Good
Family with Young Children
04-13-2018
Pros: location
Cons: fee for parking
10.0
Justin
Exceptional
Business Traveler
04-13-2018
Pros: Bedding and pet friendly
Cons: Paying for parking
7.0
Rodney
Good
Business Traveler
04-13-2018
Pros: If you need to be close to SFO this is as good as any. Van service runs reliably every 15 minutes.
Cons: Rooms are ok but nothing special. Ice makers may or may not work. Bar/restaurant is expensive but it is SFO after all. Staff is nice for the most part.
8.0
Mark
Very Good
Solo Traveler
04-13-2018
Pros: Courteous and helpful staff.
Cons: Having to pay extra for parking.
1.0
Dale
Very Poor
Traveling as Couple
04-13-2018
Pros: Location
Cons: Room a/c didn’t work staff could care less about it.
10.0
Verified Hotel Guest
Exceptional
Business Traveler
04-13-2018
Pros: Free transits to downtown and airport
Cons:
10.0
Verified Hotel Guest
Exceptional
Senior Traveler
04-13-2018
Pros: The beds were extremely comfy The heat was easy to regulate The staff was helpful and friendly
Cons:
10.0
John
Exceptional
Traveling as Couple
04-13-2018
Pros: how can you go wrong with the best cookies :) as expected, room was clean. Staff are courteous and friendly and welcoming.
Cons: nothing
10.0
Bovornpak
Exceptional
Traveling as Couple
04-13-2018
Pros:
Cons: Car parking fee is about 30 USD including taxes
9.6
Elina
Exceptional
review category group of friends
04-12-2018
Exceptional
Pros:
Cons:
10.0
Jjayknow
Exceptional
review category group of friends
04-09-2018
Exceptional
Pros: Staff were friendly nice and warming
Cons:
8.3
Dondi
Very Good
young couple
04-09-2018
Very good
Pros:
Cons:
10.0
Kelly
Exceptional
solo traveller
04-07-2018
It was great!
Pros: The room was huge, the bed was super comfy, the cookies warm and delicious, people were lovely. I’ll stay there again
Cons: Shuttle was a bit confusing as there are 2 Doubletree hotels. I got on the wrong one.
10.0
Anonymous
Exceptional
review category group of friends
04-07-2018
Excellent
Pros: Friendliness of staff at the front desk.
Cons:
10.0
Scott
Exceptional
young couple
04-07-2018
Exceptional
Pros:
Cons:
9.6
Kelly
Exceptional
young couple
04-06-2018
It was a good experience
Pros: First time I stayed and it was awesome.
Cons: I can't think of anything
5.8
Edwin
Okay
young couple
04-05-2018
Okay
Pros:
Cons:
10.0
Marvin
Exceptional
young couple
04-02-2018
Exceptional
Pros: Really nice stay definitely I recommend this place
Cons:
2.5
Sasa
Poor
family with young children
04-02-2018
bad
Pros:
Cons: We came late and we called before to confirm it will be OK to come 2 AM. The stuff did not let us take a room and se paid for it.
10.0
Rebecca
Exceptional
family with young children
03-31-2018
Exceptional
Pros:
Cons:
7.9
B
Good
solo traveller
03-23-2018
Good
Pros:
Cons:
10.0
Philip
Exceptional
solo traveller
03-22-2018
Exceptional
Pros:
Cons:
5.4
Anonymous
Fair
solo traveller
03-21-2018
Passable
Pros:
Cons:
10.0
Chenise
Exceptional
solo traveller
03-16-2018
Exceptional
Pros:
Cons: EVERYTHING!
10.0
Kristina
Exceptional
solo traveller
03-14-2018
Exceptional
Pros:
Cons:
10.0
Terri
Exceptional
young couple
03-12-2018
Exceptional
Pros:
Cons:
10.0
Jenny
Exceptional
young couple
03-06-2018
Cookies
Pros: The shower was incredible and the amenities in the room were phenomenal. The Double Tree cookie at check-in is always an added bonus! The airport shuttle was prompt and came exactly when we needed it to.
Cons:
8.8
Jeremy
Excellent
solo traveller
03-06-2018
Fabulous
Pros: Live music in the lobby was a big plus and the lobby was very relaxing
Cons:
10.0
Scott
Exceptional
family with young children
03-05-2018
Wonderful
Pros: Staff was very friendly and helpful
Cons: Parking lot
5.8
Anonymous
Okay
young couple
03-01-2018
Okay
Pros: Great helpful staff
Cons: The room was small and poorly lit. The facility was old and outdated
10.0
Laura
Exceptional
young couple
02-20-2018
Nice
Pros: Window shades, comfy bed and lounge area
Cons: Toilet paper holder wasnt stable and the roll kept falling off
8.8
Anonymous
Excellent
family with young children
02-12-2018
Comfortable beds and nice area...
Pros: Nice area,nice view
Cons: Clean area and safe
3.3
Helen
Poor
solo traveller
02-06-2018
Poor
Pros:
Cons:
10.0
Marlene
Exceptional
family with young children
02-06-2018
Exceptional
Pros:
Cons:
2.9
Salina
Poor
family with young children
02-01-2018
We were disappointed with our...
Pros: The continental breakfast.
Cons: The service was not terrible, but very poor. Our first morning there we went to breakfast and stood at the counter waiting to be seated. The waiter was right in front of us busy flipping through receipts for a good 5 mins. Didn’t look up once to acknowledge us. after about 10 mins of standing there in silence waiting for his to be done with his business, he looks up annoyed and coldly states “I’ll be right with you” as he walks away. Again the service wasn’t terrible, it was just poor and cold. No hospitality what so ever. The room was a Dusty and had oil/grease hand marks all over the doors. The bed was uncomfortable, and aside from breakfast, the food from the restaurant wasn’t good at all.
3.8
William
Poor
young couple
01-31-2018
Yuck!
Pros:
Cons: We have stayed here many times. Room 383 was filthy. The heater did not work. The guests in the room next to us were trying to come through the door between the rooms all night and the next morning. They also were yelling until 2:00 AM. The worst experience ever.
7.5
Anonymous
Good
mature couple
01-26-2018
Good
Pros:
Cons:
7.9
Seamus
Good
young couple
01-21-2018
Thanks
Pros: More signs for a vaccination
Staff unreal and wonderful people
Cons: Left us and others in darkenes
Had to help older folk downstairs
I’m not complaining my pleasure
But I wont stay here again
