While the guest rooms offer the typical style of a Hampton Inn, the lobby is quite original with Art Deco accents at the fireplace, check-in counters and a communal table.
Smoke free premises. 77 units. 4 stories, interior corridors. Accessibility (Call).
US 101 exit Millbrae Ave, just e. 1755 Bayshore Hwy 94010. Station: Millbrae.
AAA Benefit
Members save 15% on weekends booked by Sept 4 for stays through Sept 30 and earn Honors points when booking AAA rates!
Eco Certification
The State of California Green Lodging Program recognizes lodgings that have developed sustainability practices to minimize waste and conserve energy and natural resources.
valet and coin laundry, airport transportation, area transportation-Burlingame Trolley.
Terms
1-7 night minimum stay, cancellation fee imposed.
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 156 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
08-11-2017
Pros: Ease of checkin and very friendly staff
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Clean, free parking, free breakfast, fridge and microwave. I don't see why so many people have given bad reviews.
Cons: I could tell it needed some renovations but I didn't see anything wrong with it.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Helpful friendly staff!
Cons:
5.0
Anonymous
Fair
08-11-2017
Pros:
Cons: Ongoing renovation and construction dust in parking lot. Elevator did not work after day 1, 2nd and 3rd final day without elevator. Disappointing stay overall in addition to possible bed bug bites on my infant while sleeping in their provided crib.
4.0
Anonymous
Disappointing
08-11-2017
Pros: Close to airport.
Cons: No hot water for showers. Room beat up and worn looking. Breakfast dismal.
8.3
Anonymous
Very Good
08-14-2017
Not bad
Pros: The location is wonderful. A few restaurants are reachable by walk distance. It's very convenient either to drive to SF downtown or south to Palo Alto or Santa Clara.
Cons: The wifi is very weak inside the room. I will have to go to lobby for better wifi connections.
9.2
Anonymous
Wonderful
08-05-2017
Suited to purpose.
Pros: Perfect location for transfer airports. Good choice of restaurants on bay and in Burlingame 5 min drive.
Cons:
8.3
Anonymous
Very Good
07-17-2017
Very good
Pros: Bed was comfortable
Cons: Loud noise in the wall at 130am that woke us both up. Unsure what it was, pipes or ?
10.0
Anonymous
Exceptional
07-11-2017
Robot needs better programming!
Pros: Beds comfy. Huge room. Exceptionally clean and well presented
Cons: There was a robot thing. When we tried to use the lift to get to our room on the third floor, it overrode our floor request and stopped the lift to get in it. The screen on it said it wanted to go to another level but the lift was full. Iafter 5 minutes it moved away and the doors started to close again but then it approached the lift door and it opened again. We had to move our cases and mess around to make room and then the lift doors wouldn't close. My husband had to push the thing into the corner to get the lift to work. We were exhausted after traveling all day. That was the last thing we needed. For this reason I would not stay here again.
6.7
Anonymous
Pleasant
07-06-2017
A good night sleep
Pros: The room was spacious, bed comfortable and bathroom well equipped and clean.
Large car park, with enough space.
The robot that moved itself through the hotel was funny.
Cons: The carpet in the room was sticky.
The breakfast was poor, paper plates and plastic cutlery.
The hotel is very expensive, as is everything in San Francisco. But for this rate you may expect at least a breakfast with normal plates etc.
Noisy air conditioning.
9.6
Anonymous
Exceptional
06-21-2017
Nice and quiet
Pros:
Cons: When back door was propped open so that anybody can get into the property until I mentioned it to the front desk. Second: they had a small store that was 100% out of stock of any kind of personal hygiene items for which there were many empty drawers and the front desk staff didn't seem to care
10.0
Anonymous
Exceptional
06-18-2017
Exceptional
Pros: Great hotel... clean and smells really good.
Cons: Breakfast was very basic. However, front desk mentioned that they serve till 11am.By 10am, there are not enough food left. And they started packing up around 10:30am. By the time I realized it, they had stopped serving breakfast and the area had been closed off.
9.6
Anonymous
Exceptional
05-23-2017
Great value for money.
Pros: Staff are so kind, helpful, and courteous. American breakfast is good, coffee and waffle is really great. The location of the hotel is great, near airport and just across is the bay which is really good for jogging and relaxation. Just across is Marriot if you want to relax in Starbucks... :)
Cons: The elevator is scary.. it feels like it will drop or malfunction soon. This should be checked.
9.6
Anonymous
Exceptional
05-14-2017
Exceptional
Pros:
Cons: Pass on the "breakfast"
8.8
Anonymous
Excellent
05-02-2017
Fabulous
Pros:
Cons: The building only has one elevator and while we were here, it wasn't working. Dragging suitcases up four flights of stairs wasn't fun.
9.2
Anonymous
Wonderful
05-02-2017
Great Airport Hotel.
Pros: Bed sheets are clean and crisp. The beds are also very comfortable.
Cons: There is never staff available for help with the breakfast room. They need to pay more attention to the area during breakfast hours.
9.6
Anonymous
Exceptional
04-08-2017
Excellent hotel
Pros: Room was comfortable and easily accommodated 4 adults. The bathroom was roomy & the shower had great water pressure.
Cons:
8.3
Anonymous
Very Good
03-17-2017
Close to Airport
Pros: Convenient location, close to the Airport. Nice staff, comfortable room.
Cons: na
7.1
Anonymous
Good
03-04-2017
Good
Pros: breakfast is great, room is clean, ample parking, good TV options.. cool robot
Cons: Hotel under renovations, only one elevator, slow and noisy.. overpriced for value
8.8
Anonymous
Excellent
02-24-2017
Convenient to airport and friendly...
Pros: Convenient to airport
Cons:
7.5
Anonymous
Good
02-24-2017
Good
Pros: Bed wasn't like a cloud
Cons: It was too hard for me
9.6
Anonymous
Exceptional
02-14-2017
Excellent stay
Pros: Helpful staff
Cons: Weak wifi
9.2
Anonymous
Wonderful
01-28-2017
Superb
Pros: The breakfast was good and has a good shower
Cons: nothing we didn't like, we enjoyed our stay
8.3
Anonymous
Very Good
01-23-2017
Very good
Pros: Good breakfast
Cons: It was next to a warehouse
7.5
Anonymous
Good
01-10-2017
Good
Pros: The staff were welcoming, even when I arrived at 2am!
Cons:
7.1
Anonymous
Good
01-09-2017
Good
Pros:
Cons: More options for dairy-free and gluten-free breakfast items would be appreciated.
7.1
Anonymous
Good
01-08-2017
Good value, Good loaction, clean...
Pros: Rooms were clean and beds/pillows comfortable, staff friendly and helpful. Breakfast, simple but adequate, about average for Hampton buffets
Cons: Strange that the Hotel has only one elevator. I requested the quiet section of the Hotel, unfortunately the room was on the 4th floor next to the construction area. Parking was a problem, as about a third of the parking lot was taken up by construction supplies /equipment.
7.1
Anonymous
Good
01-05-2017
Good
Pros:
Cons: Breakfast is a little disappointing. And no change in the menu for breakfast at least during my 4 night stay.
7.5
Anonymous
Good
01-04-2017
Good
Pros: Ryan in particular is an amazing asset to your staff. He was alway very helpful, happy and up for a chat.
He made our stay much more enjoyable.
Cons:
10.0
Anonymous
Exceptional
12-21-2016
Great place to stay
Pros: Staff were friendly
Cons: None
9.6
Anonymous
Exceptional
10-29-2016
Great place stay. clean rooms,friendly...
Pros: nice and clean. friendly staff
Cons: price a little high. but then again its the bay area..
10.0
Anonymous
Exceptional
10-08-2016
Exceptional
Pros: Grate location and super clean had a good breakfast
Cons:
9.2
Anonymous
Wonderful
10-04-2016
Superb
Pros: Location mainly. If you are looking to stay near the airport, it's not a bag place. There are some decent restaurants in walking distance.
Cons: A bit expensive, but then again it's San Francisco. Breakfast was sub par to the typical Hampton. Runway noise came early in the morning and was non stop for awhile. Part of being a airport hotel.
7.5
Anonymous
Good
09-18-2016
Great for a short stay
Pros: Friendly and helpful staff.
Cons: Close to the airport but no good restaurants or shopping in walking distance.
7.9
Anonymous
Good
09-02-2016
Great value for the money
Pros: The breakfast was excellent and their free parking made this hotel a wise choice.
Cons: I've stayed at other hotels on this street and found this hotel a little louder with airport noise than the previous hotels I've stayed at. I would still stay here again, just bring ear plugs for a better night of sleep. The free breakfast, afternoon cookies and free parking make up for the airport noise.
10.0
Anonymous
Exceptional
08-23-2016
The perfect hotel for visiting...
Pros: The Hampton Suites in Burlingame was a beautiful, clean, well maintained facility. The rooms were spacious and comfortable. The staff was great. They had a robot named Relay that brought stuff to our room. It was really cool. We will definitely stay here again.
Cons: The eggs at breakfast were clearly microwaved but not terrible.
9.6
Anonymous
Exceptional
08-12-2016
Great location for Peninsula/Bay Area...
Pros: The location was perfect to get on and off Highway 101 and was central enough for where we needed to go.
Cons:
7.9
Anonymous
Good
08-04-2016
Good
Pros: Stuff was helpful. The robot bringing complimentary water is a good idea. Good location. Airport shuttle is helpful.
Cons: The corridors should be be better cleaned. We only had 3 towels in the room for 4 persons. Refrigerator and air condition is noisy. There was no stuff to help us with our big luggage. Breakfast was less than average.
9.6
Anonymous
Exceptional
08-02-2016
Exceptional
Pros: Breakfast was great. The "Robot" was cool.
Cons: Parking was tight
9.6
Anonymous
Exceptional
07-12-2016
Exceptional
Pros: LOVED the robot delivery! Very cool.
Cons:
7.9
Anonymous
Good
06-19-2016
Great value if you need...
Pros: Value for the money. Comfortable. Location relative to airport
Cons:
6.7
Anonymous
Pleasant
06-10-2016
Too Expensive to try again
Pros: The breakfast was decent and the robot bringing you water to your door was cool
Cons: Extremely costly. I payed $535us for 1 night.
I wouldn't do it again as it's twice as expensive other hotels.
9.2
Anonymous
Wonderful
05-06-2016
Great Location and Superior Service
Pros: I forget the guy's name that was working the front desk when I arrived at 9pm on Monday May 3rd. But he was awesome. Great energy, very welcoming and helpful. I travel a lot, He provided better service than most 5 stars. Not sure if he was the manager or not, but he treated me like a VIP even though I was only staying for one night (I had a 12hr layover) I would go back to this hotel because of him. Somebody give this man a raise!
Cons: Nothing. It's close to the airport and the staff treat you like you are in a 5 star.
10.0
Anonymous
Exceptional
04-25-2016
Next Time I'm Heading to...
Pros: Customer Service was Excellent! I love it when you arrive at a hotel and shortly after checking in to your room you receive a call asking how your room is and if there is anything you need. I also love it when I come back to the hotel after a long day and the hotel staff welcome me back by name.
I had an issue with my room cards getting demagnetized and the hotel staff was so apologetic. They even escorted me back to my room to ensure that the new keys were working properly.
It's those little things that make a difference with customer service.
Complimentary Breakfast was among the best I have had at any hotel. Lots of options!
Cons:
4.6
Anonymous
Disappointing
04-07-2016
Not Up To The Competition
Pros: Shuttle, location.
Cons: Expensive, poor facilities and condition (old and tired) for the price. Noisy air-con. Breakfast was just ok but no fresh fruit. Classic "photos don't tell the truth".
9.6
Anonymous
Exceptional
02-16-2016
very comfortable stay
Pros: Very clean room ..staff was great..breakfast was great
Cons:
10.0
Anonymous
Exceptional
01-20-2016
Exceptional
Pros: I liked the privacy. The maid respected the sign on door and left a note to let us know she came by to clean.
Cons: Refrigerator in room made rattling noises at night and then in the late morning the next day. It was very odd and loud.
10.0
Anonymous
Exceptional
01-07-2016
Exceptional
Pros: Very friendly and helpful staff. Good breakfast. Comfortable and clean room. Close to SFO International airport
Cons: Nothing
9.6
Anonymous
Exceptional
01-07-2016
Exceptional
Pros: the breakfast buffet was awesome. Both the time and choices are great. and staffs are friendly,THX!
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