While the guest rooms offer the typical style of a Hampton Inn, the lobby is quite original with Art Deco accents at the fireplace, check-in counters and a communal table.
Smoke free premises. 77 units. 4 stories, interior corridors. Accessibility (Call).
US 101 exit Millbrae Ave, just e. 1755 Bayshore Hwy 94010. Station: Millbrae.
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Cons: Close to the airport but no good restaurants or shopping in walking distance.
7.9
Karen
Good
solo traveller
09-02-2016
Pros: The breakfast was excellent and their free parking made this hotel a wise choice.
Cons: I've stayed at other hotels on this street and found this hotel a little louder with airport noise than the previous hotels I've stayed at. I would still stay here again, just bring ear plugs for a better night of sleep. The free breakfast, afternoon cookies and free parking make up for the airport noise.
10.0
John
Exceptional
mature couple
08-23-2016
Pros: The Hampton Suites in Burlingame was a beautiful, clean, well maintained facility. The rooms were spacious and comfortable. The staff was great. They had a robot named Relay that brought stuff to our room. It was really cool. We will definitely stay here again.
Cons: The eggs at breakfast were clearly microwaved but not terrible.
9.6
Sarah
Exceptional
family with older children
08-12-2016
Pros: The location was perfect to get on and off Highway 101 and was central enough for where we needed to go.
Cons:
7.9
Arpad
Good
family with older children
08-04-2016
Pros: Stuff was helpful. The robot bringing complimentary water is a good idea. Good location. Airport shuttle is helpful.
Cons: The corridors should be be better cleaned. We only had 3 towels in the room for 4 persons. Refrigerator and air condition is noisy. There was no stuff to help us with our big luggage. Breakfast was less than average.
9.6
Ted
Exceptional
family with older children
08-02-2016
Pros: Breakfast was great. The "Robot" was cool.
Cons: Parking was tight
9.6
Jenifer
Exceptional
young couple
07-12-2016
Pros: LOVED the robot delivery! Very cool.
Cons:
7.1
Anonymous
Good
family with older children
06-27-2016
Pros: It was a fine standard hotel. Just spent one night on way to airport
Cons: I think we all slept poorly but don't think it was the beds. We just had to get up super early to leave and everyone was grumpy
2.9
Anonymous
Poor
family with older children
06-21-2016
Pros:
Cons: Cons: Poor breakfast, old facility, no vent in bathroom, over priced
7.9
Lawrence
Good
solo traveller
06-19-2016
Pros: Value for the money. Comfortable. Location relative to airport
Cons:
6.7
Afzal
Pleasant
solo traveller
06-10-2016
Pros: The breakfast was decent and the robot bringing you water to your door was cool
Cons: Extremely costly. I payed $535us for 1 night.
I wouldn't do it again as it's twice as expensive other hotels.
9.2
James
Wonderful
solo traveller
05-06-2016
Pros: I forget the guy's name that was working the front desk when I arrived at 9pm on Monday May 3rd. But he was awesome. Great energy, very welcoming and helpful. I travel a lot, He provided better service than most 5 stars. Not sure if he was the manager or not, but he treated me like a VIP even though I was only staying for one night (I had a 12hr layover) I would go back to this hotel because of him. Somebody give this man a raise!
Cons: Nothing. It's close to the airport and the staff treat you like you are in a 5 star.
10.0
Arlene
Exceptional
solo traveller
04-25-2016
Pros: Customer Service was Excellent! I love it when you arrive at a hotel and shortly after checking in to your room you receive a call asking how your room is and if there is anything you need. I also love it when I come back to the hotel after a long day and the hotel staff welcome me back by name.
I had an issue with my room cards getting demagnetized and the hotel staff was so apologetic. They even escorted me back to my room to ensure that the new keys were working properly.
It's those little things that make a difference with customer service.
Complimentary Breakfast was among the best I have had at any hotel. Lots of options!
Cons:
10.0
Anonymous
Exceptional
mature couple
04-20-2016
Pros: Location near airport, shuttle for early AM flight. Staff friendly, even at 4:30 AM
Cons:
4.6
Andrew
Disappointing
mature couple
04-07-2016
Pros: Shuttle, location.
Cons: Expensive, poor facilities and condition (old and tired) for the price. Noisy air-con. Breakfast was just ok but no fresh fruit. Classic "photos don't tell the truth".
9.6
Maria
Exceptional
young couple
02-16-2016
Pros: Very clean room ..staff was great..breakfast was great
Cons:
10.0
Anonymous
Exceptional
young couple
01-20-2016
Pros: I liked the privacy. The maid respected the sign on door and left a note to let us know she came by to clean.
Cons: Refrigerator in room made rattling noises at night and then in the late morning the next day. It was very odd and loud.
10.0
Dorvin
Exceptional
mature couple
01-07-2016
Pros: Very friendly and helpful staff. Good breakfast. Comfortable and clean room. Close to SFO International airport
Cons: Nothing
9.6
Magicaluna
Exceptional
solo traveller
01-07-2016
Pros: the breakfast buffet was awesome. Both the time and choices are great. and staffs are friendly,THX!
Cons: sometimes the Internet connection was slow
10.0
Anonymous
Exceptional
mature couple
11-15-2015
Pros: Nice clean hotel with very helpful staff and a great break fast
Cons: Nothing
7.1
Jam
Good
solo traveller
11-06-2015
Pros: Location near the airport
Cons: Priçe
5.8
Steven
Okay
mature couple
10-14-2015
Pros: Free shuttle to the airport
Cons: We had asked for a king size bed and were given no indication that we would not get one, then received two queen sized beds. We called to see if we could change and without looking, the person on duty said they were fully booked, yet people arrived after we did.
7.9
Anonymous
Good
mature couple
10-13-2015
Pros: Close to the airport. Breakfast was lovely.
Cons:
9.6
Elizabeth
Exceptional
mature couple
10-06-2015
Pros: Happy helpful staff. We stayed for four nights whilst visiting San Francisco. Although the hotel was at the airport, we were able to travel on the courtesy bus to the BART station. The train then took 30 minutes to the city centre. There was obviously some noise outside as it is an airport hotel, but we were not affected by it at all. One of the best hotels we stayed in,over the last 3 and a half weeks away from the UK. Breakfast was one of the best as well.
Cons:
7.5
True
Good
solo traveller
09-27-2015
Pros: Staff was pleasant and helpful
Cons: Had a long wait for the airport shuttle
No breakfast as I left before 5 a.m.
8.8
Eunice
Excellent
mature couple
09-15-2015
Pros: top rate amenities and professional feel
Cons: the location was busy and noisy
8.3
Elviro
Very Good
mature couple
09-08-2015
Pros: almost every rhing
Cons: price
9.6
Nicole
Exceptional
family with older children
09-08-2015
Pros: Very comfortable beds, clean room and bathroom, very pleasant stay (Hampton never dissapoints). Breakfast was plentiful, as usual. I wish they had a pool. Also, it would be great if there were night lights in the room and the bathroom. Overall, an excellent and relaxing experience, as usual.
Cons:
7.1
Barbara
Good
mature couple
08-18-2015
Pros: Comfortable bed. Location good.
Cons: Toilet too low. Elevator noisy.
10.0
Gary
Exceptional
family with older children
08-11-2015
Pros: Near the airport!
Cons:
8.3
Salem
Very Good
family with young children
07-24-2015
Pros: Location is very close to airport. The facility has a lobby and a Laundromat. free care parking.
Cons: Far from all the city attractions and activities.
7.9
Ahmed
Good
family with young children
07-21-2015
Pros: Cleaness, easy to access, staff, free parking and free wi fi
Cons: Breakfast need to improve
7.5
Sarah
Good
solo traveller
07-20-2015
Pros: Friendly, helpful staff--especially housekeeping. Large, comfortable room. Free airport shuttle was a nice bonus.
Cons: Location isn't really close to anything but the airport. Free wifi was slow and breakfast options were limited (no vegetarian hot items).
10.0
Anonymous
Exceptional
family with older children
07-13-2015
Pros: friendliness of staff and nice room
Cons:
7.5
Tim
Good
family with older children
07-08-2015
Pros: The proximity to San Francisco International is great.
Cons: Be sure to pay attention when you get on the shuttle bus. There is alsoa Hampton Inn in South San Francisco which is not the same hotel. Theshuttle bus drivers may not help muddled travelers figure this out whenthey have just arrived on a 14 hour flight from Asia (not that I wouldknow). The trip back plus the ride on the correct shuttle bus will burn45 to 60 minutes.
9.2
Larry
Wonderful
mature couple
06-29-2015
Pros: Breakfast and cookies!!!
Cons:
9.6
Josh
Exceptional
family with older children
06-25-2015
Pros: Lou at the front desk was exceptional. He was personable, helpful and great at his job.
Cons:
7.5
Anonymous
Good
family with young children
06-18-2015
Pros: -Location-minutes from SFO
-Relatively clean
Cons: -No food facilities
6.7
Anonymous
Pleasant
family with young children
06-04-2015
Pros: The room was clean and the reception staff and shuttle drivers were great!
Cons: The noise of people using the back door of the hotel, right next to our room (102), kept me awake. Also, the window drapes don't close - they are just decorative - and a bright light from the parking lot shone in our faces all night. There are translucent curtains that cover the windows, but they are not sufficient.
10.0
Mark
Exceptional
mature couple
05-31-2015
Pros: This was a great way to end our vacation. Free room upgrade, courteous staff & shuttle drivers. Quiet room, nice bed.
Cons:
9.6
Yuen
Exceptional
solo traveller
05-25-2015
Pros: Very friendly staff.
Cons:
8.3
Mike
Very Good
mature couple
05-23-2015
Pros: Comfortable room - good bed. Excellent breakfast
Cons: Expensive. No restaurant.
8.8
Michael
Excellent
mature couple
05-14-2015
Pros: Location, complimentary breakfast, large room, comfy bed, friendly staff.
Cons: Taxi driver couldn't find the hotel, needs a lesson in operating his sat nav.
7.9
Emily
Good
family with young children
05-14-2015
Pros: The room was clean and the bed was comfortable. The hotel staff were friendly and professional and the airport shuttle worked perfectly. The coffee at breakfast was surprisingly good.
Cons: There were only light, translucent curtains on the window. The bathroom could use updating, as could the hotel's slow elevator. Breakfast was standard for this kind of hotel and not very good, although the coffee was okay.
8.8
Keith
Excellent
mature couple
05-12-2015
Pros: Staff very friendly and provided good information on nearby restaurants. Shuttle from airport to hotel very good.
Cons:
7.9
William
Good
family with older children
04-10-2015
Pros: Room size was spacious. People were friendly.
Cons: Breakfast was meh. Updated but still an old hotel.
4.2
Thomas
Disappointing
mature couple
04-09-2015
Pros:
Cons: Truck distribution company next door. Drivers backing in for unloading with their warning beepers kept us up all night.
3.8
Anonymous
Poor
solo traveller
04-01-2015
Pros:
Cons: Overpriced, nightly charges not fairly represented, added additional fees that neighboring hotels don't, too noisy.
9.2
William
Wonderful
family with older children
03-25-2015
Pros: Shuttle from airport very quick and efficient. Lovely walk on promenade on opposite of street.close by restruants,l
Cons:
9.2
Andrea
Wonderful
mature couple
03-22-2015
Pros: Convenience and the fact it included breakfast. Very good for an early start.
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