Located just a short stroll from the quaint downtown area, there is a nice size pool and many rooms with balconies to relax and enjoy summer evenings. Some guest rooms have vaulted ceilings.
Smoke free premises. 34 units. 2 stories, exterior corridors. Accessibility (Call).
Cons: Our daughter got very sick the early morning of tge reservation. We had to take her to the hospital... So of course we had to cancel that am. They told us yoo bad full charge including taxes!! Im sure they booked it up that nite anyway. Lost customer!!
9.0
Verified Hotel Guest
Wonderful
Family with Teens
09-15-2017
The staff was very helpful in book our next reservation as well as providing directions!
Pros: The location was great for a drive to Napa Valley and the staff was very helpful.
Cons: Some of the first floor rooms are close to the pool and its a little disruptive if there are people at the pool late.
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
09-15-2017
Pros: You can easily walk into the downtown area from the motel.
Cons: The air conditioning unit in the room is very noisy and wakes up light sleepers when it cycles throughout the night.
8.0
Allen
Very Good
Traveling as Couple
09-15-2017
Pros: Very friendly and helpful front desk professionals. It was very clean. Free parking. Complimentary breakfast was very good...more than one would expect.
Cons: There was nothing I disliked.
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
09-15-2017
Pros: The staff, who went above and beyond to ensure a pleasant and friendly stay.
Cons: No
8.0
Verified Hotel Guest
Very Good
Group Traveler
09-15-2017
Pros: Nice room, location
Cons: No bathroom in lobby
9.2
Anonymous
Wonderful
young couple
06-26-2017
Superb
Pros:
Cons:
10.0
Anonymous
Exceptional
family with young children
04-05-2017
Exceptional
Pros:
Cons:
8.3
Anonymous
Very Good
family with young children
03-01-2017
Very good
Pros:
Cons:
9.2
Anonymous
Wonderful
solo traveller
05-02-2016
Superb
Pros:
Cons:
10.0
Anonymous
Exceptional
solo traveller
02-04-2016
Exceptional
Pros:
Cons:
9.2
Kevin
Wonderful
solo traveller
09-15-2017
Great
Pros: I love the weather
Cons: Nothing
10.0
Harvey
Exceptional
young couple
08-29-2017
exceeded our expectations by many...
Pros: the Best Western Stevenson Manor was one of the best hotels we ever stayed at. The
entire staff, especially the front desk and food personnel in breakfast area were amazingly helpful, friendly, & felt like family. A great experience. Plus the food at breakfastwas
exceptionally delicious! Every day a home-cooked speciality.
Cons: nothing
10.0
Sunwalkin
Exceptional
young couple
08-23-2017
Will return.
Pros: Hotel has had a recent exterior makeover and will do the rooms next year. Excellent location, walking distance to town. Coffee is the best that I've ever had at a hotel.
Cons:
9.2
Ralph
Wonderful
young couple
08-22-2017
Superb
Pros: Room remodeling not completely finished.
Cons:
8.3
Carole
Very Good
young couple
08-08-2017
generic chain hotel, but fine
Pros: Room was good size, a/c worked well, breakfast was fine, fridge was useful, bed was comfy, room clean, within walking distance to Calistoga main drag
Cons: Our room was at the front, on main street, near end of the line bus-stop. The buses sit there idling for up to 15 minutes, and we had to close the windows because strong diesel fumes wafted into the room for long periods.
10.0
Dianna
Exceptional
family with young children
08-01-2017
Best Western in Calistoga....definitely, the...
Pros: Many of our family members were in town for a wedding and most of us stayed at the Best Western for the first time there. Everyone raved about this place; we were all so pleasantly surprised at how nice it was. We got the room with 2 beds and was so surprised at the size of the room, much larger than usual and the bathroom is very very nice, love the separate shower and tub. Everything is very clean and neat. The entire property is beautiful and well maintained. Lovely pool and hot tub also. Would definitely stay again and have already recommended to others.....loved the waffles
Cons: Prefer just scrambled eggs with sausage/bacon/ham and potatoes.
10.0
Michael
Exceptional
young couple
07-20-2017
Exceptional
Pros: Good breakfast. Lovely pool and spa and gardens. Lots of lounge areas. Easy access to all areas. Hershey bars! Yummy
Very relaxing, a vacation from a road trip vacation.
Cons: A bigger bed
8.8
James
Excellent
young couple
07-11-2017
Perfect for visiting the area....
Pros: The air conditioning was perfect during some very hot days. Breakfast adequate and well presented.
Loved the proximity of the pool/spa/gym to the rooms.
Cons: Covered parking in the heat.
10.0
Anke
Exceptional
family with young children
07-04-2017
perfect getaway in Napa Valley
Pros: very cozy, the spa was very nice
Cons:
9.2
Kayla
Wonderful
review category group of friends
07-04-2017
Clean and comfy room in...
Pros: Large room with full size mini fridge, coffee maker in room and even a wine cork screw. The lobby serves cookies in the afternoon and the breakfast in the morning was decent. I would definitely stay here again.
Cons:
10.0
Bigg
Exceptional
family with young children
06-27-2017
I'll go back again
Pros: Sunday breakfast was good, saturdays was weird
Cons:
10.0
Billie
Exceptional
young couple
05-30-2017
Great find
Pros: View from the room out onto the hills.
Spa pool was a nice touch.
Cons: Nothing.
8.8
Garineh
Excellent
young couple
05-22-2017
Fabulous
Pros: Breakfast was a nice surprise
Cons:
9.6
Andrew
Exceptional
family with young children
04-28-2017
very good
Pros:
Cons: Anything gluten free
10.0
Jennifer
Exceptional
review category group of friends
04-21-2017
Great location, really helpful staff
Pros: Great location at the end of the main strip in Calistoga next to the Indian Springs Spa. Staff were really friendly and helpful. They also offer free shuttles to some of the local wineries. Rooms are really modern and clean. Really enjoyed our stay.
Cons:
9.2
Stacey
Wonderful
review category group of friends
03-31-2017
Calistoga
Pros: Everything was good!
Cons: Only lights delay and go around due to construction on property when unloading and going to the car/room.
8.3
Valerie
Very Good
review category group of friends
03-26-2017
Very good
Pros: Location and staff
Cons: Cleanliness- found bread under the bed.
The room doors are hard to open and close.
10.0
Mike
Exceptional
young couple
03-25-2017
A quiet location to venture...
Pros: It was a wonderful experience. Breakfast was very good with lots of variety. The bed was very comfortable.
Cons: Error was made with the wake up call. The call came at 12:00 midnight instead of 3:00 a.m. Luckily I had also set my phone alarm for 15 minutes after the call was to come so we made our flight out of Sacramento. The towels were very thin.
10.0
Alayne
Exceptional
family with young children
03-18-2017
Exceptional
Pros: Overall very nice really likes the waffle maker took one to go without syrup wrapped in napkin so good!!
Cons: The construction but the rates were discounted so that was fair
10.0
Kent
Exceptional
family with young children
03-15-2017
Exceptional
Pros: Complimentary breakfast was one of the best we have experienced. Nicely done update on the lobby. Very attractive updating on the interior stairways.
Cons: Nothing really. We have recommended the property to friends here in Chicago
8.8
Patrice
Excellent
family with young children
03-13-2017
Overall a good stay
Pros: The bed was super comfortable, the staff was amazing friendly, especially the lady that checked me in, she remembered and called me by name the entire visit. Also the woman that makes the breakfast every morning is awesome.
Cons: The pool was cold and I couldn't get the steam room to work. Also my door was stuck and I had to ram into every time to get into my room, which was ridiculous. The first night I could hear the guy in the next room snoring the entire night. And there were a stack of unsightly wood planks off to the side in front of my room as if a repairs were about to made
10.0
Anna
Exceptional
review category group of friends
03-10-2017
Pleasurable Stay
Pros:
Cons: Repair going on during a day - noisy.
8.8
Starlet
Excellent
review category group of friends
03-07-2017
Last minute one night stay...
Pros: Very friendly staff
Very nice breakfast offering included and a comfortable and well lighted dining area.
We liked the heated pool, hot tub AND the steam room. Very steamy…nice. Sauna never did get hot enough. Probably needed more time.
Cons: I slept extremely well which is not common; room temp perfect, but was awoken at 6 am by a dripping noise making downspout outside our window AND I had my silicone
earplugs in! No water pressure in bathroom sink and toilet
backed up (probably related) on our getaway day. We informed front desk. We were not inconvenienced. Oh yes, temp gauge for fridge is on the wall which we didn't see. .
7.5
Tramanh
Good
family with young children
03-07-2017
Good
Pros:
Cons: Need new towels
8.8
Diane
Excellent
review category group of friends
03-06-2017
Fabulous
Pros: The bed was very comfortable. Liked to location of the room. Quiet part of town.
Cons: There was some construction and remodeling in progress, but it seems to be common everywhere in the area at this time of year.
9.2
Tom
Wonderful
young couple
02-25-2017
Great stay for a get...
Pros: Newly renovated. Very nice facility and a great location
Cons: Nothing to dislike
10.0
Stephen
Exceptional
young couple
02-22-2017
Fun Birthday Celebration in Calistoga!
Pros: The facility was very nice! We were impressed with the Hot Sauna, Steam Room, and Spa!
Cons:
10.0
Carin
Exceptional
young couple
02-17-2017
Exceptional
Pros: This place was awesome. The location is perfect (we walked to many restaurants). The amenities were more than we expected. The breakfast, comfort of the room, the wifi, the business center and all the little details will have us come back again. They warned us about construction but it was the front landscape. Didn't' bother us at all!
Cons:
8.8
Donna
Excellent
young couple
02-15-2017
Close to wine country
Pros: Staff and facility
Cons: We thought the bathroom could have been cleaner
9.6
Joanne
Exceptional
young couple
02-14-2017
Perfect location and excellent service
Pros: Just a small thing, but I left my earrings, watch and ROOM CARD by the pool overnight. They were returned to my room by a staff person, I assume, while we were eating breakfast. Left a great feeling in my heart!
Cons:
7.9
Tommy
Good
young couple
01-30-2017
Pleasant hotel
Pros: Rooms were spacious. Bathroom was okay though a bath was missed. Nice breakfast. Very friendly staff.
Cons: A bit further from Napa than we expected. Relatively little to do in the surrounding area.
9.2
Melanie
Wonderful
young couple
01-25-2017
Calistoga Stay
Pros: Breakfast was good and bed was comfy. We were discounted for the annoying paint issue. Once the remodel is complete it will be an excellent place to stay.
Cons: Day of checkout outside of our room was being painted the whole outside area had paint stuff everywhere it was very inconvenient.
9.2
William
Wonderful
family with older children
01-23-2017
Superb
Pros: The property is being renovated but is still clean and quiet on the weekend. Sandra, the desk clerk, was very friendly and helpful.
Cons: We had a room with double beds (our choice). We had forgotten how small a double bed is!
9.6
Mary
Exceptional
young couple
01-15-2017
Exceptional
Pros: excellent provision of breakfast foods
Cons: construction work noise
5.4
Steven
Fair
young couple
01-05-2017
Very noisy construction site.
Pros:
Cons: There was major construction at the hotel and we were not informed.
I asked the front desk person why we were not informed and she said " it was not here job"
We do not intend to stay in this hotel again!
7.5
Fei
Good
family with young children
12-25-2016
It was very good because...
Pros: The rooms were very clean
Cons: The hot tub was outdoors
9.6
Jerrold
Exceptional
young couple
12-12-2016
Clean, quiet location near downtown...
Pros: Clean, quiet location, near downtown Calistoga. Spacious room, friendly staff. better than average serve-yourself breakfast, free wireless wi-fi very fast and stable. Will stay here again.
Cons: Bacon a little overdone; would have been nice to have ham and/or sausage option.
7.9
Edward
Good
young couple
12-08-2016
Good hotel in great town.
Pros: Great location, nice room. Used the sauna to warm up. Worked well and clean.
Cons: Renovation going on, but really didn't bother us.
10.0
Claudia
Exceptional
young couple
11-28-2016
Relaxing, enjoyable Calistoga visit at...
Pros: Comfortable room, nice view, friendly staff, great warm chocolate chip cookies! Lovely HOT hot tub and warm pool!
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