Hyatt Carmel Highlands
120 Highlands Dr
Members save 10% or more and earn World of Hyatt points when booking AAA rates!
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AAA Inspector Rating Details (scale 1-5)
4.0
Overall
Room3.6
Bath3.5
Public Areas3.8
AAA Inspector Notes
Located on a cliff with outstanding ocean views, some of this property's units are small but very tastefully appointed. Many units also offer a wood-burning fireplace and patio.
Smoke free premises. 48 units, some kitchens. 2-3 stories (no elevator), exterior corridors. Accessibility (Call).
Amenities & Services
WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
4 mi s on SR 1. Located in Carmel Highlands. 120 Highlands Dr 93923.
AAA Benefit
Members save 10% or more and earn World of Hyatt points when booking AAA rates!
Pool
heated outdoor.
Parking
on-site and valet.
Dining & Entertainment
California Market, Pacific's Edge, see separate listings, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, high-speed Internet, wireless Internet, safes. Some: microwaves.
Sports & Recreation
hot tub, bicycles, picnic facilities, trails, exercise room, massage.
Guest Services
valet laundry, room service, child care.
Terms
check-in 4 pm, cancellation fee imposed.
Guest Ratings
OVERALL GUEST SCORE
Based on Ratings from 1 guests
Showing reviews 1 - 5 of 7
8.8
Nina
Excellent
young couple
05-09-2017
Pros: Great view and breakfast
Cons: Quite expensive
9.2
Ah
Wonderful
family with young children
04-27-2017
Pros: Everything!
Cons: Nothing
8.3
Adam
Very Good
family with young children
04-09-2017
Pros: Great location and stunning views out to ocean.
Staff at front desk extremely helpful
In dealing with a problem.
Cons: Restaurant was expensive, but mediocre
4.2
Antonio
Disappointing
family with young children
02-26-2017
Pros: We really DID NOT like it.
Cons: That hotel is in a mountain and the rooms are spread out thru diferente points of the hill. To get to our room we need to go down 3-4 stairs or 30-40 steps. It was raining and it there was no coverage. To complete this disaster, THERE WAS NO POWER, so all was happening at night & under the rain. I have 65 years old, travel abroad several times every single year and NEVER faced such ugly situation, paying more than $1000,00 including our dinner. That is a shame that a huge chain like Hyatt do this kind of theft from their guests. Next morning, when checking out they gave a rebate of $100.00 due to the fact that there was no power during all that night. It is a shame they don´t have a generator nor coverage to get to their rooms. You should not recomend this hotel for future guests, or at the least to allert them about the features this hotel has. While there you feel like in a trap as it it is far from everything. Thank you.
10.0
Rick
Exceptional
family with young children
02-16-2017
Pros: There is a fireplace in room, you can light real woods in it. The breakfast is very good, the view from the restaurant is perfect.
Cons:
Showing reviews 1 - 5 of 7