Holiday Inn Express Castro Valley

AAA Inspector Rating

8.7

Excellent

30 Guest Ratings

2419 Castro Valley Blvd

Castro Valley, CA 94546- Map It

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(24) Photos

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AAA Inspector Rating Details (scale 1-5)

3.1

Overall

Room3.1

Bath3.1

Public Areas3.0

ARATED

AAA Inspector Notes

Guest rooms are spacious, with a residential ambience, and many include a small living area with a sofa. A complimentary bottle of water is offered to each guest at check in. Smoke free premises. 54 units. 3 stories, interior corridors. Accessibility (Call).

More about Castro Valley, CA More Hotels in Castro Valley, CA

Amenities & Services

WiFi

Swimming Pool

Pets Allowed

Fitness Center

ECO Friendly

Electric Charging

Accessible

Business Center

Type

Hotel

Location

I-580 exit Castro Valley Blvd, just n. 2419 Castro Valley Blvd 94546. Station: Castro Valley.

Dining & Entertainment

nearby.

Business Services

Available on premises

Room Amenities

refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet. Some: safes.

Sports & Recreation

sauna, hot tub, exercise room.

Guest Services

valet and coin laundry.

Terms

Guest Ratings

OVERALL GUEST SCORE

Excellent

Based on Ratings from 30 guests

Showing reviews 1 - 5 of 29

7.5

Anonymous

Good

07-05-2017

Billing nightmare

Pros: Room was clean

Cons: Towels are old Unless you like oatmeal or cereal the breakfast is terrible Clerk didnt have a clue how to fix the over $500 dollar atm charge that made me overdrawn. Total should be $ 356 She kept saying it will all be ok in a few days Who pays the overdrawn charges?

7.1

Anonymous

Good

03-29-2017

So so stay for the...

Pros: Large comfortable room clean, thick towels good bed and WiFi.

Cons: Breakfast times should be to 10:00am, not 9:30am. Room t.v. should be bigger in multi bed room. Bed platform was squeaky.coffee in common area was weak. You probably thought I would not notice, but I did. Location has heavy traffic during commute times. Back garden area was

8.3

Anonymous

Very Good

02-13-2017

I would return.

Pros: Lobby computer was not working, and I had needed to print. Lots of time wasted, but the person at the desk finally printed for me

Cons: Breakfast was OK, but nothing to be excited about.

7.9

Anonymous

Good

12-06-2016

Great location

Pros: Clean room

Cons: Horrible breakfast

9.6

Anonymous

Exceptional

11-02-2016

Annie visit

Pros: Great location and the breakfast was superb.

Cons: only negative is road noise but such is America.

7.1

Anonymous

Good

10-21-2016

Nice location

Pros: The staff was friendly.

Cons: The breakfast area was closed earlier than what we were told. The facility seemed older and not worth the amount that we paid to stay there.

9.2

Anonymous

Wonderful

09-06-2016

Great stay and a short...

Pros: The staff was super friendly and we liked that they had a 24 hour snack/drink bar open instead of a vending machine. The BART station is a quick 15 min walk that you can catch into the city

Cons:

3.3

Anonymous

Poor

08-07-2016

Save your money-Comfort Inn or...

Pros:

Cons: Staff was not nice when I asked for a bottom floor. He replied we do NOT have bottom floors you will be on the 4th floor. Location is hard to get in and out of. There we no towels at the spa you had to ask for them. The bed was so hard!! Everyone complained the next day! We will never stay there again!

9.2

Anonymous

Wonderful

04-01-2016

Enjoyed it!

Pros: very nice breakfast!!! spacious room!! close to the highway - which in our case was perfect to go to San Francisco, in case you wanna stay in Castro Valley centre maybe a bit to far from centre.

Cons: a bit expensive.

10.0

Anonymous

Exceptional

03-27-2016

Great place

Pros: Was a clean and great place to stay! Staff was super helpful and friendly, even shred with us a place to for dinner.

Cons:

9.6

Anonymous

Exceptional

03-07-2016

Exceptional

Pros: super comfy bed and pillows. They take AAA

Cons: The eggs were a little fake

8.3

Anonymous

Very Good

02-28-2016

comfy and convenient

Pros: Very comfortable..

Cons: Longer breakfast hours

9.6

Anonymous

Exceptional

09-15-2015

great convenient hotel. excellent facilities

Pros: Fab breakfast. Lovely staff. Great bed

Cons: Nasty cheap plastic cutlery

9.6

Anonymous

Exceptional

08-26-2015

Clean and comfortable!

Pros: The room was spacious, clean and the mattress comfortable. The bathroom looked brand new. Super clean grout lines in between the tub and floor, great shower spray!

Cons: The pillows were a bit flat. I always bring my own pillow, so it wasn't a big deal.

8.3

Anonymous

Very Good

08-09-2017

Very good

Pros:

Cons:

5.8

Anonymous

Okay

06-21-2017

Okay

Pros:

Cons:

10.0

Anonymous

Exceptional

04-17-2017

Exceptional

Pros:

Cons:

10.0

Anonymous

Exceptional

04-05-2017

Exceptional

Pros:

Cons:

10.0

Anonymous

Exceptional

02-14-2017

Exceptional

Pros:

Cons:

7.1

Anonymous

Good

12-21-2016

Good

Pros:

Cons:

7.5

Anonymous

Good

08-23-2016

Good

Pros:

Cons:

10.0

Anonymous

Exceptional

07-12-2016

Exceptional

Pros:

Cons:

8.3

Anonymous

Very Good

06-08-2016

Very good

Pros:

Cons:

7.9

Anonymous

Good

11-09-2015

Good

Pros:

Cons:

8.8

Anonymous

Excellent

08-22-2015

Loved the bed

Pros:

Cons:

10.0

Anonymous

Exceptional

08-02-2017

A 'little' bit of heaven!

Pros: Colton was helpful and very professional - he made us feel welcome! Room was very clean, roomy and extra large comfortable bed.

Cons: nothing to report

9.2

Anonymous

Wonderful

05-02-2017

check the linen in the...

Pros: THE ROOM WAS COMFORTABLE, EVERTHING I NEEDED WAS IN ROOM. IT WAS A LITTLE COLD WHEN THE SUN WENT DOWN IN THE EVENING, AFTER DINNER I WENT TO THE FRON DESK TO ASK FOR A BLANKET, AND IT WAS NO PROBLEM THE FRONT DESK CLERK, WAS MORE THAN HAPPY TO ACCOMMODATE ME.

Cons: The pillow cases didn't look clean or smelled fresh, it looked as if it was fluffed up and placed back on the bed as well as the top sheet. HOUSEKEEPING SHOULD CHANGE THE BEDDING AFTER EACH CHECK OUT. I slept on top

8.8

Anonymous

Excellent

08-07-2016

Fabulous

Pros:

Cons: Breakfasy was the only disappoi tment.

7.1

Anonymous

Good

04-17-2017

Good

Pros:

Cons:

Showing reviews 1 - 5 of 29