Best Western Heritage Inn - Chico

AAA Inspector Rating
8.7
25 Heritage Ln
Chico, CA 95926- Map It
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
2.9
Overall
Room3.2
Bath2.8
Public Areas2.7
AAA Inspector Notes
This property offers spacious and newly renovated guest rooms along with convenient highway access. A few units feature wet bars. Smoke free premises. 99 units. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
SR 99 exit 387A (Mangrove Ave/Cohasset Rd), just n. 25 Heritage Ln 95926.
AAA Benefit
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Pool
outdoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
hot tub.
Guest Services
valet laundry.
Terms
pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 69 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
08-11-2017
Pros: Great location, clean attractive room, comfortable accommodations. Easy access to the highway and local businesses, but tucked away from traffic and public access.
Cons: The cleaning staff by passed our room even after we spoke to them directly. Apparently someone had flipped the door notice from clean the room to don't disturb the room (not us). They did provide a bathroom wipe down and new towels after I requested it.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Convenient and clean
Cons:
1.0
Anonymous
Very Poor
08-11-2017
Pros: The room was very clean, and the staff was friendly.
Cons: I wasn't informed that i needed a person age 21 or older to check in on that particular night. That was very important information which needed to be stated prior my arrival and was not. Therefore i was stuck without a room for hours.
3.0
Anonymous
Poor
08-11-2017
Pros:
Cons: Air/ heater/ fan didn't work. The room was hot and smelled funky. We turned the bathroom fan on to at least drown out the freeway traffic noise. The breakfast was out of most items, even coffee. The Asian worker didn't restock them, she just glared.
2.0
Anonymous
Poor
08-11-2017
Pros: They did not have on site gym so they provided pass to gym nearby.
Cons: The room smelled like cigarettes. It was a non smoking room. There was a plastic shower cap over the smoke detector. The breakfast started at 7:00 and by 9:00 there was no coffee , no waffle mix, and completely rude staff behind counter.
Showing reviews 1 - 5 of 50