The hotel offers the convenience of being within walking distance of the Chico Mall and several restaurants. Made-to-order omelettes are on the breakfast menu!
Smoke free premises. 184 units, some two bedrooms, efficiencies and kitchens. 4 stories, interior corridors. Accessibility (Call).
valet and coin laundry, airport transportation, area transportation-train station.
Terms
30 day cancellation notice-fee imposed, pets (extra charge).
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 222 guests
Showing reviews 1 - 5 of 50
10.0
Lee
Exceptional
young couple
09-23-2016
Pros: Fantastic breakfast and lovely large room and bath.
Cons:
9.6
Lee
Exceptional
young couple
09-21-2016
Pros: The made-to-order breakfast and the extended happy hour with drink coupons. Facilitated late arrivals.
Cons:
7.9
Anonymous
Good
mature couple
09-17-2016
Pros: The staff were very friendly, and all the facilities and amenities were good. Good to see electric charging points available too.
Cons: The bathroom and toilet facilities were old. mouldy and smelly. That is a shame since the room was good.
10.0
Anonymous
Exceptional
young couple
09-15-2016
Pros: Food was great. Nice pool and steam room.
Room was comfy. Close to many restaurants and shopping.
Cons:
10.0
Stepahanie
Exceptional
family with young children
09-12-2016
Pros: the breakfast was great for our toddler with us.
Cons:
9.2
Jim
Wonderful
family with young children
09-12-2016
Pros: Front desk clerk was excellent at check in
Cons: breakfast seemed under staffed
7.9
Leah
Good
solo traveller
09-12-2016
Pros: They have breakfast and happy hour
Cons: pillow
10.0
Keith
Exceptional
solo traveller
09-09-2016
Pros: Very nice for the price
Cons:
9.2
Erica
Wonderful
family with young children
09-07-2016
Pros: Staff was very accommodating and friendly. The complimentary beverage/ snack service was really good!
Cons: The flow of the breakfast could be organized better. Good food, just needed to be spread out. Hard to move around.
10.0
Rocio
Exceptional
family with young children
09-06-2016
Pros: Everything was great. Breakfast was delicious. The staff is so kind and helpful. It literally provided everything for you. Easy access to freeway, shopping centers, and restaurants.
Cons:
8.8
Gwendolyn
Excellent
young couple
09-04-2016
Pros: The two free drinks in the evening and the shuttle to Sierra Nevada brewery were great!
Cons: Their breakfast was unorganized and they ran out of food quickly.
7.5
Kevin
Good
family with older children
08-30-2016
Pros:
Cons: Room smelled like smoke
9.2
Micah
Wonderful
solo traveller
08-28-2016
Pros: Loved that there was a comfortable sitting/working/lounging area in the room. Loved the good cookies available in the lobby in the afternoons. Was very happy that breakfast was included - though only ate it once out of three days. The food, itself, was better than fair, but nothing to get excited about. Helpful staff.
Cons: Only small issues, i.e. the door to the room closed very quickly and with force so it always sounded like I was slamming it when I couldn't ease it closed, and it was a bit difficult to keep it open long enough to get things into the room when hands were full.
9.0
David
Wonderful
family with older children
08-25-2016
Pros: location, price, staff
Cons:
9.6
Dean
Exceptional
mature couple
08-24-2016
Pros:
Cons: Why aren't there more Oxford Suites throughout the west. We would use them!
8.8
Dana
Excellent
mature couple
08-23-2016
Pros: Great breakfast. Comfortable room. Quiet but full
Cons: Odd burnt smell in our hallway
7.1
Cecelia
Good
mature couple
08-22-2016
Pros: Dining area - complimentary reception and breakfast is a real plus.
Cons: Carpet in room (209) needs replacement.
Felt uneasy walking in room barefoot.
Didn't find the king bed that comfortable, bed linens were scratchy, pillows felt hot.
6.3
Tim
Pleasant
mature couple
08-21-2016
Pros: Breakfast
Cons: Our room had the smell of smoke. The desk clerk confirmed there had been similar complaints with this particular room. Also, there were several people smoking by the pool area. The hotel did not have a room reserved for on stay on file. Fortunately, I had printed out of copy of our confirmation. The desk clerk wanted to see this confirmation; otherwise, we would not have had a room for our stay. In addition, he said that they were giving our room to us from another guest who had not arrived.
8.8
Tim
Excellent
family with older children
08-20-2016
Pros: Free drinks
Cons: Softer bed
10.0
Teresa
Exceptional
young couple
08-16-2016
Pros: Everything was fantastic. Facilities.. breakfast.. dri ks in the evenings... all great plus plenty of parking is a big plus.
Cons: No.
9.2
Aaron
Wonderful
solo traveller
08-16-2016
Pros: Comfort
Cons: Price
10.0
Diane
Exceptional
family with older children
08-15-2016
Pros: Staff was very helpful. Facility was very clean and room was quiet. They had free drinks and snacks in the evening and a full hot breakfast with made to order omelets. Good value for the money.
Cons: Everything was terrific.
7.1
Wonwyne
Good
young couple
08-12-2016
Pros: The breakfast was actually good!
Cons: For the price, the hotel as a whole could have been way better. I have spent less and received more at other hotels. Was ultimately disappointed with the price, but staff was very pleasant!
7.5
Stephanie
Good
family with young children
08-09-2016
Pros: Breakfast, pool and staff
Cons: Needs renovented
10.0
William
Exceptional
solo traveller
08-01-2016
Pros: The staff was very courteous. The room was comfortable, clean, and quiet. I will definitely be looking at other Oxford Suite sites when traveling.
Cons: You probably have no control over this, but the street signage is poor. I came in during darkness and could not locate the street due to no street signage whatsoever. Caused me a 10-15 minute drive around trying to locate the property.
7.9
Jaime
Good
mature couple
07-25-2016
Pros: Breakfast and coffee were very good. At night we purchase ice cream down stairs
Cons: N/a
10.0
Serena
Exceptional
family with older children
07-24-2016
Pros: Location, easy access to Chico and freeway, surrounded by good restaurants and big shopping plazas. All your needs at your feet.
Cons: Cannot think of any.
9.2
Candy
Wonderful
family with older children
07-20-2016
Pros: Staff was really friendly, and willing to help. Polite. Reception Time was a great value.
Cons: Room by the elevator and dog next door would bark when you walked past the door.
6.7
Marilyn
Pleasant
mature couple
07-17-2016
Pros: clean and quiet enough
Cons: tv controller didn't work and bathroom toilet handle wouldn't work properly
lack of accessible plug-ins (had to unplug lamp under desk to plug in iron
9.6
Andrea
Exceptional
family with young children
07-17-2016
Pros: Mindy at the front desk was wonderful
Cons: Evening reception left much to be desired
9.6
Karen
Exceptional
mature couple
07-16-2016
Pros: Everything was excellent! The front desk staff have great customer service.
A nice plus is the salad bar and soup in the evening to go with the wine.
Cons:
10.0
Tim
Exceptional
family with older children
07-15-2016
Pros: Great breakfast! Staff was very helpful.
Cons:
10.0
David
Exceptional
solo traveller
07-15-2016
Pros: Waffles were great and breakfast as a whole was great
Cons: Nothing
7.1
Lisa
Good
family with older children
07-13-2016
Pros: Beds comfy and room was good, staff very nice, breakfast very good and convenient.
Cons: Distance to CSU and hobos hanging around the hotel close by. Pool closes too early.
10.0
Sharon
Exceptional
mature couple
07-08-2016
Pros: 2nd time staying here and I love the hotel. There is nothing negative at all. I think the Happy Hour is fun, the breakfast great and the cookies delicious. We loved the pool area also.
Cons: The Happy Hour could have included more types of appetizers.
7.9
Lynley
Good
family with older children
07-03-2016
Pros: Breakfast was good, beds were comfortable and room was good size
Cons: The room on the bottom floor next to the side exit door was loud due to the door slamming.
7.1
Carol
Good
mature couple
06-29-2016
Pros: the happy hour drinks
Cons: the lock on the door was broken. the breakfast was served TOO late. so we didn't eat it.
9.6
Anonymous
Exceptional
solo traveller
06-28-2016
Pros: Second time staying at the Oxford Suites, staff is always friendly and the rooms are clean and very well kept.
Cons: Gym equipment needs some attention, both the treadmill and elliptical need to be replaced. Treadmill did not work and the elliptical handle bars are broken though still functions.
5.8
Catherine
Okay
family with older children
06-27-2016
Pros: Bed was comfortable.
Cons: Hair in bathroom, all over the bathtub. GROSS!
Breakfast area was dirty. Cleaned table myself before I could sit down. Had to wait 10 min. before clean silverware came. Glasses for juice were all dirty. Stuck on food after checking 5 glasses, had to use paper cup.
No syrup for waffles.
Unsatisfied!
10.0
Timothy
Exceptional
mature couple
06-27-2016
Pros: Staff was excellent and extra helpful and accommodating . Great stay!
Cons:
10.0
David
Exceptional
mature couple
06-27-2016
Pros: We loved the free shuttle to and from the nearby Sierra Nevada Brewery.
Cons:
7.5
Charles
Good
mature couple
06-16-2016
Pros: Breakfast, cocktail hour, bed
Cons: Hotel needs upgrading
8.3
Costin
Very Good
mature couple
06-13-2016
Pros: Great staff. Great variety of choices for breakfast.
Cons:
7.9
Denise
Good
family with young children
06-07-2016
Pros: Bed is really good. hotel overall is fine. staff is nice.
Cons: breakfast area becomes a mess when too many people. they need more options as well.
the Lift is way too slow for just 4th floors.
8.3
Rochelle
Very Good
mature couple
06-05-2016
Pros: Room size was good and tom was clean, nice bathroom - not the most modern but everything was there - the free shuttle to Sierra Nevada brewery was a really nice bonus
Cons: Nothing to mention
9.6
Annie
Exceptional
family with older children
05-29-2016
Pros: location great. Bed very comfortable. pool area clean. Pleasant staff.
Cons: Stay not long enough.
8.3
Anonymous
Very Good
solo traveller
05-28-2016
Pros: The beds were comfortable. The front desk folks very helpful providing the shuttle to Sierra Nevada Brewery.
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