Best Western Otay Valley Hotel

AAA Inspector Rating
4450 Main St
Chula Vista, CA 91911- Map It
Members save 5% to 15% and earn 10% bonus Best Western Rewards® points when booking AAA rates!
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AAA Inspector Rating Details (scale 1-5)
3.1
Overall
Room3.2
Bath2.9
Public Areas3.3
AAA Inspector Notes
This freeway-close property offers lovely, cheerfully decorated rooms with attractive furnishings and accent pieces. The outdoor pool, near the lobby and breakfast area, is a nice place relax. The inside of each room is well coordinated with quality furnishings and accent pieces throughout. 118 units. 3 stories, exterior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Motel
Location
I-805 exit 3 (Main St/Auto Park Dr), just w. 4450 Main St 91911.
AAA Benefit
Members save 5% to 15% and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Pool
heated outdoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry.
Terms
check-in 4 pm, resort fee.

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 240 guests
Showing reviews 1 - 5 of 50
3.6
Verified AAA Guest
Poor
Solo
03-28-2017
Hotel was small and had some nuisance issues.
Pros:
Cons: Assigned to a handicap room. Room key had to be reprogrammed 3 times. Toilet water had to run to refill the tank every 10-15 minutes. Twice the toilet backed up. First night, woken up by a fight - woman screaming, smashed car window - right outside my room.
6.0
Carla
Pleasant
Traveling as Couple
01-12-2018
Pros: convenient location
Cons: was charged a higher per night rate than originally booked. took a few phone calls to get the issue resolved.
7.0
Verified Hotel Guest
Good
Traveling as Couple
01-12-2018
Pros:
Cons: Hotel only had outside access to rooms, that made the noise level more pronounced. Second night there were people arriving late on motorcycles, very loud and they seemed to come and go often. Really can't blame their mode of transportation on the hotel.
2.0
Verified Hotel Guest
Poor
Business Traveler
01-12-2018
Pros:
Cons: I was very upset that I had made the reservation for 2 queen beds and they only had one queen when I checked in. I had to share the small queen(more like a full) with my mom and newborn son. Let's say I did not sleep at all. Never staying here again!!!
8.0
Debra
Very Good
01-12-2018
Pros: Spacious and comfortable room and nicely updated. Really good breakfast with alot of choices. Staff very friendly.
Cons: right next to freeway and can hear the traffic. Walls thin and could hear neighbors laughing and carrying on at 2am. I just turned my fan on to block it out.
Showing reviews 1 - 5 of 50