Best Western Heritage Inn

AAA Inspector Rating
4600 Clayton Rd
Concord, CA 94521- Map It
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
2.8
Overall
Room3.0
Bath2.6
Public Areas2.7
AAA Inspector Notes
The garden courtyard offers a private pool area where guests can relax. There is also a large indoor spa that is good for all seasons as well as a newly added fitness room. 123 units, some efficiencies. 2 stories (no elevator), exterior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-680 exit 48 (Treat Blvd/Geary Rd), 4.8 mi ne, then 0.4 mi e. 4600 Clayton Rd 94521.
AAA Benefit
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Pool
outdoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Sports & Recreation
sauna, hot tub, exercise room.
Guest Services
valet laundry.

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 283 guests
Showing reviews 1 - 5 of 50
9.0
Anonymous
Wonderful
08-11-2017
Pros: location, building maintenance was good
Cons: no printer for computers in lobby for printing boarding passes
8.0
Anonymous
Very Good
08-11-2017
Pros:
Cons: Confusion on room allocation at check in.
8.0
Anonymous
Very Good
08-11-2017
Pros: Parking, room amenities
Cons: Late night checkin outside in a OK community
1.0
Anonymous
Very Poor
08-11-2017
Pros: Nothing
Cons: I checked out about an hour after checking in. It was horrendous. The hotel is outdated, and they had very loud, obnoxious guests taking up the floor and they put me in the middle. Staff was okay, but hotel was terrible. I'd like a refund.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Nice hotel, the relation between price and service is very good over the average of the area.
Cons: Breakfast, is free but the taste was weird.
Showing reviews 1 - 5 of 50