Crowne Plaza Hotel Concord/Walnut Creek

AAA Inspector Rating
8.7
Very Good
463 Guest Ratings
45 John Glenn Dr
Concord, CA 94520- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.1
Overall
Room2.9
Bath3.0
Public Areas3.4
AAA Inspector Notes
Inside the hotel's spacious atrium are waterways with several koi ponds and lush landscaping. Request a room with a courtyard view. Smoke free premises. 323 units. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-680 exit 62 (Concord Ave), just e. Adjacent to Buchanan Field Golf Course and Airport. 45 John Glenn Dr 94520.
Pool
heated indoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, pay movies, wireless Internet. Some: high-speed Internet, safes.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry, room service, area transportation-mall & BART.
Terms
N, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 463 guests
Showing reviews 1 - 5 of 50
6.3
Anonymous
Pleasant
family with young children
06-26-2017
Pros: INDOOR POOL HOT TUB - DINNER WAS OK - HUGE ENCLOSED PATIO
Cons: MOLD ON POOL DECK - DIRTY
9.2
Dale
Wonderful
young couple
06-25-2017
Pros:
Cons: Bathroom was small
4.2
Anonymous
Disappointing
family with young children
06-25-2017
Pros: Beds are nice; pool and atrium area are pleasant; the breakfast staff was helpful and friendly.
Cons: It's not in Walnut Creek by any stretch of the imagination. Overbooked reservation so delays checking in, and eventually put into a room next to the parking where the car lights shown in; very expensive for what it was; loud air conditioner that woke us up every time it turned on; TV had mostly "snowy" channels and the pay per view remote did not work; the people dispatched to fix the aircon and TV said they were working just fine; slow service at the restaurant in the evening, with a forgotten order and a terrible cocktail.
4.0
Ahmet
Disappointing
Traveling as Couple
06-23-2017
See above.
Pros: nothing much
Cons: Both the hotel and the room felt old, tired and cheap, more like a motel. We were not able to connect to the promised internet. I don;t know how this can be rated 3-1/2 stars.
7.0
Jinjoo
Good
Family with Teens
06-23-2017
Pros:
Cons: WiFi didn't work
Showing reviews 1 - 5 of 50