Crowne Plaza Costa Mesa Orange County

AAA Inspector Rating
8.7
Very Good
147 Guest Ratings
3131 S Bristol St
Costa Mesa, CA 92626- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.7
Overall
Room3.8
Bath3.8
Public Areas3.5
ARATED
AAA Inspector Notes
Located near the South Coast Plaza shopping mall. The beautiful Australian glass chandeliers welcome you into the comfortable lobby. Room décor is fashionable, trendy and fresh with a casual flare. Smoke free premises. 224 units. 3-5 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-405 exit 9B (Bristol St), just s. 3131 S Bristol St 92626.
Pool
heated outdoor.
Parking
on-site (fee).
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, high-speed Internet, wireless Internet, safes.
Sports & Recreation
hot tub, cabanas, exercise room.
Guest Services
valet and coin laundry, airport transportation, room service, area transportation-within 5 mi.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 147 guests
Showing reviews 1 - 5 of 50
6.0
James
Pleasant
Group Traveler
06-23-2017
We'd called ahead and made sure we had a king room and a two queens room secured. Upon arrival, after 6 hours of driving, we were told the two queens room wasn't held and that our friends would be given a room with a king and a couch with a pullout. This wasn't acceptable. Fortunately, after some discussion, and some then aggressive discussion, we were able to get switched to a two queen room. The hassle of this was not something we wanted after such a long day. We had 1 guest coming briefly that evening. They initially wanted to charge us for 2 nights of parking for their vehicle as well. We were able to get this waived, but at check-out they attempted to charge us again for it. After explaining again, they again waived it. To be honest, I was quite surprised this hotel has such rave reviews on here and on Google. It's a 3 out of 5 or 6 out of 10 at best.
Pros: Location was great. Exterior was clean. Cheap parking with optional parking garage. Lobby was excellent.
Cons: Rooms were quite dated. The brackets holding the air conditioning unit to the wall were very rusty. Hot tub was quite dirty.
6.0
Randy
Pleasant
Traveling as Couple
06-23-2017
Pros:
Cons: too pricey for the accomodation and location
6.0
Paul
Pleasant
Solo Traveler
06-23-2017
Pros:
Cons: Very dirty carpet writing on walls. Moldy Smell. Way overpriced for its accommodations. $--- per night at best. I will never return.
9.0
Erikka
Wonderful
Business Traveler
06-23-2017
Pros: The front desk associate was very friendly!
Cons:
9.0
Erika
Wonderful
Traveling as Couple
06-23-2017
Pros: I liked the great professionalism offered by the staff
Cons:
Showing reviews 1 - 5 of 50