This fine hotel welcomes you with a beautiful staircase that graces the entry while the quality décor and furnishings continue throughout. Some rooms have ocean views with balconies. This location is near the Dana Point Harbor.
Smoke free premises. 87 units. 3 stories, interior/exterior corridors. Accessibility (Call).
It was everything we expected. Great location. Nice, clean rooms. Free breakfast.
Pros:
Cons: Parking spaces may be difficult to maneuver for some - especially large vehicles.
10.0
William
Exceptional
solo traveller
09-19-2016
Pros: Nice breakfast, competent and friendly staff, convenient location. The rooms are comfortable.
Cons: I requested an upper floor in the back. I reserved it. It was not available my first day. But I was given a back room on the second floor and changed the second day. I did not have to remind the front desk. They called me. Very considerate.
9.6
Amy
Exceptional
review category group of friends
09-19-2016
Pros: The staff of this hotel was the most pleasant and helpful of anywhere I have ever been. There was a beautiful ocean view through the trees. There were great amenities: free wifi, free breakfast, refrigerator, microwave and couch bed.
Cons: I wish the air conditioner was not right next to the bed.
9.2
Carolyn
Wonderful
solo traveller
09-18-2016
Pros: The staff was very nice and accommodating. The room was very comfortable.
Cons: I am a light sleeper and the street noise was a little loud.
9.6
Jorge
Exceptional
family with young children
09-18-2016
Pros: Excellent location
Cons: Small pool
6.7
Doncella
Pleasant
solo traveller
09-16-2016
Pros: The bed was comfortable and the balcony was great. I had to ability to open the sliding glass door and have the ocean breeze come into my room. The free breakfast was great. They have many choices.
Cons: The Shower had disabled access and did not have good water pressure. I let the staff know and they sent someone to my room however they could not fix this. They offered to let me shower in another room. At this point, I did not feel like moving.
9.6
Laurie
Exceptional
young couple
09-16-2016
Pros: The staff were excellent in giving recommendations for dinner. Room was nice and comfortable. Free breakfast was a nice feature and offered a good selection. We were just there for one night so not much time to give much more feedback.
Cons: A little noise from Pacific Highway, but really not too bad.
8.8
Eoin
Excellent
young couple
09-16-2016
Pros: The stall were great ...
The room was large and comfortable
Cons: The quality of the breakfast was good but the breakfast area was way too small and the breakfast service closed way too early at 09:30 !!
10.0
Wanda
Exceptional
mature couple
09-15-2016
Pros: Manager personally called ahead of our arrival to explain limited view of ocean from the hotel but he would give us best possible view (which I had requested). Staff very helpful in directing us to a particular address in the marina. Needed to leave a day early due to illness and they quickly refunded the extra night. Large nicely decorated room ($175 night incl tax) had a goid size balcony with chairs, large king bed extremely comfortable, separate living room with full sofa, chair, tables lamps and tv just like at home where hubby could watch his morning news show while I slept in. Breakfast was self-serve waffles, toast, scrambled eggs, country potatoes, juices, cereals served in a pleasant airy setting. Good location about a mile from the ocean and Dana Point Marina which was fun to walk around and take in the boats, shops, restaurants and outdoor art walk. Fun weekend in a nice hotel.
Cons:
8.8
Ka
Excellent
young couple
09-11-2016
Pros:
Cons: Parking was tight, eventually had to go park across the street in the overflow parking.
9.6
David
Exceptional
family with young children
09-06-2016
Pros: More options for breakfasthe please.
Cons:
10.0
Michelle
Exceptional
review category group of friends
09-05-2016
Pros: Delicious breakfast . Clean room, and bath! Courteous staff!
Cons:
7.5
Renee
Good
family with young children
08-30-2016
Pros: We did have a partial ocean view through the trees which was very nice and walking distance to the Ohana venue which is why we were there and chose this hotel. Room was very clean, had fridge and mini bar area. Traffic noise was a little loud but property is on PCH, which we knew. For the money next time would look a little closer to the beach and be on the water. Our stay was fine though.
Cons:
6.3
Paul
Pleasant
mature couple
08-30-2016
Pros: The room was clean and the spa bath was amazing really like the room itself. Apperiacte the free breakfast that is always a plus
Cons: The pool was terrible didn't like being by a busy street. But the worst was the price different between Thursday and Friday and I didn't relise the big hike in price before booking was very disappointed cus it wasn't with 334.00 for one night.
9.2
Esther
Wonderful
mature couple
08-29-2016
Pros:
Cons: On our first day, while checking in we were told there would be no water because of a pipe that broke and it was not fixed until around six PM.
We were unable to freshen up before we met friends for dinner.
We were unable to use the toilet facilities because of the lack of water.
7.9
Nohealani
Good
family with older children
08-28-2016
Pros: I loved how the omelette had cheese and options of ham and salsa. We got a kick out of the pancake maker. Good selection for breakfast. I loved your light fixtures in the room. I love how you have a recycling can in the room. I loved the larger size refrigerator and that it kept things cool well. I liked the open walk in closet. My luggage had a decent place to go and out of the way. I loved how the hotel had doggie pot bags if I needed it. My dog would bark at people a little but the staff was friendly and didnt make him feel unwelcomed. Bed and pillows were comfortable. Carpet and firniture was nice and clean. Nice showerhead. The front desk was kind enough to give us maps of the area. I liked the magazines in the room and the books in the common areas. Nice touch. I like the picture that says "come as guests, leave as friends". We loved the big basket of mints at the front desk!
Cons: I would have liked more counterspace in the bathroom. It was unfortunate that the water was out upon arrival but, can't really control that. It would have been nice to get a courtesy call to let us know so we knew what to expect. The hotel maintenance was wonderful about coming to the room with water for the toilet. I would have liked the light fixture between the beds to also have electric outlets. We were looking for extra outlets that were close to our beds. The only one we found was behind the headboard. The other was at the corner of one bed and then on the desk. It would be nice to have a little bit of a pet grassy area near the hotel. I didnt like the hallway carpets. They are really old and dirty. My daughter tried the jetted tub but is super loud so not really relaxing.
9.6
Kyle
Exceptional
review category group of friends
08-28-2016
Pros: Great hotel and great staff
Cons: Pacific coast highway is a little loud early but was quite after hours. Did not hinder my sleep even though they provide ear plugs in the night stand. Other people complained but wasn't bad.
3.8
Brent
Poor
mature couple
08-28-2016
Pros: We liked the beach.
Cons: Dark, drab room. Fan necessary to get air to bed area. No water for 19 hours. No coffee. Toaster did not work. Desk staff not friendly. Not near trolley stop. No microwave in room. Would not recommend to a friend. Will not stay again.
8.3
Vikki
Very Good
family with older children
08-25-2016
Pros: Great location to restaurants and beach
Cons: On a busy street and crazy prices for just 2 nights.
7.9
Natalia
Good
young couple
08-24-2016
Pros: A nice, cosy hotel.
Cons:
10.0
Ruben
Exceptional
review category group of friends
08-23-2016
Pros: The very cold rooms and the awesome breakfast!
Cons: That I had to leave :(
7.9
Nicholas
Good
family with young children
08-23-2016
Pros: great location and friendly staff
Cons: Breakfast buffet was average and closed too early (9:30)
10.0
Michael
Exceptional
solo traveller
08-21-2016
Pros: Great staff. Best Location.
Cons:
10.0
Jorge
Exceptional
family with young children
08-21-2016
Pros: Very clean and comfy rooms,great breakfast!
Cons:
8.3
Anthony
Very Good
family with older children
08-18-2016
Pros: Good complimentary breakfast. Great friendly staff. Room was comfortable.
Cons: Breakfast room was over crowded (just one day)
7.5
Kristeen
Good
young couple
08-16-2016
Pros: The staff was very helpful and courteous. We needed to check in early to get ready for a wedding and they were more than accommodating.
Cons: The bed linens were like sleeping on sandpaper.
8.3
Laura
Very Good
family with young children
08-15-2016
Pros: Location
Cons: Hotel is not so beautiful. Breakfast is the same every day. First night they gave a room that was smelling like mold. We asked to have it changed. The second one was better but not impressive
8.8
Paul
Excellent
mature couple
08-11-2016
Pros:
Cons: breakfast area was very small-not large enough to accommodate diners-some had to wait outside the area before being able to sit. Too many breakfast eaters for size of the area.
9.2
Henry
Wonderful
review category group of friends
08-11-2016
Pros: Beds and the meeting areas
Cons:
7.5
Tom
Good
mature couple
08-11-2016
Pros: The location and room was very nice. We enjoyed our stay.
Cons: The room was a bit warm.
8.3
Randi
Very Good
family with older children
08-11-2016
Pros: Clean, spacious, good nights sleep. Excellent location.
Cons: Very loud air conditioning units
8.3
Wendy
Very Good
family with young children
08-09-2016
Pros: Much cleaner than the place we stayed prior which was much more expensive! More expensive than I remembered but good location and good service.
Cons: could have been a little more luxe for $250/night...down comforter/comfy blankets.
9.6
Linda
Exceptional
mature couple
08-09-2016
Pros: Bed was very comfortable, room nice, clean.
Breakfasts were tasty with great assortment if items.
Cons: Nothing.
10.0
Ben
Exceptional
mature couple
08-07-2016
Pros: good location. clean room and facility, friendly staff.
Cons:
10.0
Annette
Exceptional
family with older children
08-07-2016
Pros: The breakfast was average...beds comfortable, staff very friendly, and they accept dogs!!
Cons: Very small room with two queen beds...a bit crowded for four people.
9.6
Doris
Exceptional
mature couple
08-02-2016
Pros: All the staff we encountered were amazing. They were friendly and helpful.
Cons:
9.2
Reuben
Wonderful
mature couple
07-29-2016
Pros: The food was fresh and tasty. The quantity was more than adequate. We were both satisfied.
Cons: Kinda crunched up in the eating place; a minor and understandable problem. We had no difficulty getting to the food and the quantity we needed.
8.8
Allison
Excellent
family with older children
07-21-2016
Pros: Comfy bed and clean rooms. Everything was wonderful.
Cons: The pool area was very much lacking style and or space, but we went to the beach anyway. Also, wasn't thrilled about $10 a day parking, think it should come with the room.
7.5
Carole
Good
review category group of friends
07-15-2016
Pros: Room clean. nice looking, bed comfortable, quiet on back side of building
Cons: Location not bad but could have been better. On-site parking charge. Breakfast OK but nothing special.
6.3
William
Pleasant
solo traveller
07-14-2016
Pros: Prompt check in and breakfast was OK.
Cons: Inside air conditioner noise.and outside street noise were excessive. I now see why the left two sets of ear plugs at the bedside !!
10.0
James
Exceptional
family with young children
07-12-2016
Pros: When we arrived the staff was friendly and very accommodating to our request for an early check in. In addition, they advised us that breakfast we closing down and we may want to take advantage of that before we continue our day (and we had barely checked in). They also provided us with "to go" insulated bags with fruit and muffins for the day. Very accommodating and friendly staff. Suite was spacious. Location was great for beach and local activities.
Cons:
8.3
Connie
Very Good
solo traveller
07-12-2016
Pros: Friendly staff; close to parks and beaches;
Cons:
5.8
John
Okay
mature couple
07-10-2016
Pros: Bedroom was ok, nice and large and clean.
Cons: The air conditioning unit was so noisy it kept us awake, and the breakfast was not worth bothering with, polystyrene cups and plates and plastic knives and forks. Food rubber scrambled eggs.
5.4
Eduardo
Fair
mature couple
07-08-2016
Pros:
Cons: I received the laundry dumper room entrance
10.0
Michael
Exceptional
mature couple
07-04-2016
Pros: Great space in the room; lots to move around in!
Cons: Parking was a little tedious.
10.0
Camille
Exceptional
family with older children
07-01-2016
Pros: Visited with my children and grandchildren. Wish we could have stayed longer. It was nice to be able to walk to so many places.
Cons: The bed pillows could be more comfy!
9.0
Natalie
Wonderful
Solo Traveler
06-30-2016
Pros: The Staff is courteous and helpful. It was fairly quiet considering it was next to a major thorofare.
Cons:
9.2
Robert
Wonderful
family with young children
06-30-2016
Pros: The staff was awesome and very prompt!
Cons: The room was right next to the street and the air conditioner when it ran was noisy!
10.0
Jean
Exceptional
solo traveller
06-28-2016
Pros: Actually did not eat the breakfast, I was by myself and all the tables were taken
Cons: Maybe a to GO box for breakfast.
10.0
Igor
Exceptional
family with young children
06-28-2016
Pros:
Cons: Breakfast could be better
Beds/pillows could be better
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