Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
This fine hotel welcomes you with a grand staircase, exceptional staff, and treats for your four legged guests. Some rooms have ocean views with balconies and jetted tubs. This location is near the Dana Point Harbor.
Smoke free premises. 87 units. 3 stories, interior/exterior corridors. Accessibility (Call).
cancellation fee imposed, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 480 guests
Showing reviews 1 - 5 of 50
9.4
Verified AAA Guest
Wonderful
Couple
06-27-2016
It was everything we expected. Great location. Nice, clean rooms. Free breakfast.
Pros:
Cons: Parking spaces may be difficult to maneuver for some - especially large vehicles.
8.8
Virginia
Excellent
young couple
04-18-2018
Fabulous
Pros:
Cons:
10.0
Kelli
Exceptional
solo traveller
04-17-2018
Exceptional
Pros:
Cons:
5.4
Anonymous
Fair
solo traveller
04-16-2018
Passable
Pros:
Cons: The bed had a low spot in the middle. The distance to my room was very, very long.
9.2
Elizabeth
Wonderful
family with young children
04-16-2018
Superb
Pros:
Cons: Pool closed DoD not know
9.2
Anonymous
Wonderful
young couple
04-13-2018
Superb
Pros:
Cons:
10.0
Yvonne
Exceptional
young couple
04-10-2018
Excellent stay!
Pros: Convenient location. Walking distance to restaurants and the beach. The room was clean and enjoyed having a room with a nice little balcony.
Cons:
7.5
Ashlynn
Good
young couple
04-09-2018
Good
Pros:
Cons:
5.4
Corey
Fair
family with young children
04-08-2018
Pass. Except for hidden costs...
Pros: Proximity to area sites.
Cons: Paying 10$ a day to park my car on the property! And being ganged up on by 3 best western employees to assure me that it's a deal and that other properties charge more for parking... sounds crazy. And I never saw any lot security, the reason why they said they charge for parking.... rip off
7.9
Jerald
Good
young couple
04-06-2018
Good
Pros: The location, the friendly staff.
Cons: While the breakfast is very convenient, it wasn't very good. Very salty eggs as well as not very appealing. Also, the room pillows were both small and too flat.
8.3
Alissa
Very Good
solo traveller
04-06-2018
Very good
Pros:
Cons:
6.3
權慧
Pleasant
family with young children
04-05-2018
Pleasant
Pros: The room is comfortable.
Cons: We lost our iPad in the room.
7.1
Anonymous
Good
review category group of friends
04-02-2018
Good
Pros:
Cons:
7.1
Zafer
Good
family with young children
04-02-2018
Good
Pros:
Cons: they charged extra money what ı booked on app
9.6
Ernest
Exceptional
review category group of friends
04-02-2018
Exceptional
Pros:
Cons:
2.5
Kelli
Poor
young couple
03-30-2018
Horrible. Will NEVER spend my...
Pros: You can see the ocean but did not like anything else. Horrible inedible food for breakfast.
Cons: Food.. bad. Staff.. not nice, not accommodating, incredibly rude. I will never spend money here again and all my friends who visit I will tell them to spend their money elsewhere. This place has location but that is it. Spend your extra 50 dollars and go to a better hotel. This is by far the worst hotel I have ever stayed at!!
10.0
Gregory
Exceptional
young couple
03-30-2018
Our stay was great!
Pros: Great room for price. Great location in the city. Very friendly and helpful staff. Thanks!
Cons:
8.8
Me
Excellent
young couple
03-30-2018
Fabulous
Pros:
Cons:
10.0
Anonymous
Exceptional
solo traveller
03-27-2018
Exceptional
Pros:
Cons:
9.2
David
Wonderful
young couple
03-27-2018
Superb
Pros: The room was excellent and very clean.
Cons: The pool was closed and I always choose a hotel for the nice rooms and a pool.
8.8
Anonymous
Excellent
solo traveller
03-26-2018
Good value and convenient location...
Pros: Breakfast is very good and the staff is friendly
Cons:
10.0
Christopher
Exceptional
young couple
03-25-2018
Exceptional
Pros:
Cons: Bed was hard
10.0
Jennifer
Exceptional
solo traveller
03-21-2018
Convenient, easy access, very friendly...
Pros: Everything was great and I do recommend and would stay again
Cons: Bathroom size was a little tight and could use a magnifying mirror for the ladies
9.2
Anthony
Wonderful
young couple
03-21-2018
Superb
Pros:
Cons:
8.3
Heather
Very Good
family with young children
03-20-2018
Very good
Pros:
Cons: Would be very helpful to have a microwave in the room.
7.5
Peter
Good
solo traveller
03-19-2018
Good
Pros: Good location
Cons:
7.9
Eugene
Good
young couple
03-18-2018
Quality hotel in a great...
Pros: The room was clean and the layout was great. The living room and separate bedroom allow for secluded areas for reading and relaxation. Rooms have a sea view which I didn't expect.
Cons: The path that leads to the rooms from the hotel front desk is a little cumbersome.
8.8
Danielle
Excellent
young couple
03-15-2018
Always love staying at Best...
Pros: Staff is great, bed is awesome
Cons: Would've liked to have taken a bath but the tub looked a little to iffy for me
10.0
Char
Exceptional
young couple
03-14-2018
Great location and very friendly...
Pros:
Cons:
5.8
Erick
Okay
review category group of friends
03-10-2018
Not cool
Pros: It’s was ok up until my 2nd night there
Cons: The maids don’t know how to read English they kept opening the door even though I had the no disturbe sign
7.5
Derek
Good
solo traveller
03-10-2018
Good
Pros:
Cons:
2.5
Erick
Poor
solo traveller
03-10-2018
Very poor
Pros:
Cons:
2.5
Erick
Poor
review category group of friends
03-10-2018
Very poor
Pros:
Cons:
2.5
Erick
Poor
solo traveller
03-10-2018
Very poor
Pros:
Cons:
4.6
Monica
Disappointing
family with young children
03-09-2018
Short & misleading
Pros: The room was clean.
Cons: Room was extremely small, how they fit 2 beds in the tiny room I will never know. AC didn’t work properly, smelled like old cigarettes & view from the balcony was terrible. Asked for accommodation for another bigger room & we were denied our request due to property full.
10.0
Weidong
Exceptional
review category group of friends
03-09-2018
Exceptional
Pros:
Cons:
10.0
Revs
Exceptional
young couple
03-08-2018
We will definitely return; likely...
Pros: Breakfast was great; location was the best
Cons: couldn't say; we didn't want for anything
10.0
Lanae
Exceptional
young couple
03-08-2018
Exceptional
Pros: It was awesome!!
Cons:
7.9
Judybookdoc
Good
young couple
03-08-2018
Good price for clean rooms...
Pros: The front desk staff was so welcoming and helpful, sharing in our joy of celebrating our 50th anniversary! Diane was especially great, as was Peter C. [manager]! The location provides some rooms with an ocean view.
In the breakfast room, Tamara was super helpful.
Cons: Breakfast that has boiled eggs would be terrific! The velvetta eggs weren't good.
Knowing ahead that the rooms are on the highway helped me patiently recognize how loud it could be. Luckily, earplugs are provided.
10.0
Uschi
Exceptional
solo traveller
03-07-2018
Exceptional
Pros:
Cons:
9.2
Ashley
Wonderful
family with young children
03-04-2018
Superb
Pros: Very clean and comfortable! There was a soaking tub with jets, a tv in the bathroom and really nice smelling bath and body works soap. The continental breakfast was fantastic with scrambled eggs, sausage and pancakes. Staff was very nice and accomadating. Would stay again!
Cons: Wish it was a little cheaper.
10.0
Erick
Exceptional
family with young children
03-03-2018
Exceptional
Pros: Everyone is soNice (hotel staff)
Cons:
9.6
Charie
Exceptional
solo traveller
02-27-2018
Exceptional
Pros:
Cons:
10.0
Alejandro
Exceptional
family with young children
02-25-2018
Amazing
Pros: The pancake machine
Cons: Have no complaints
10.0
Anonymous
Exceptional
family with young children
02-22-2018
Exceptional
Pros:
Cons:
8.8
Denise
Excellent
young couple
02-22-2018
It was a nice comfortable...
Pros: Staff was friendly and helpful
Breakfast was great
Cons: Noisy neighbors at night in most nights of our stay
5.4
Anonymous
Fair
review category group of friends
02-19-2018
I would not go back...
Pros: Nothing in particular. It was okay.
Cons: The bed was okay for a couple of nights, but by the 4th night was horror.
The pancakes machine was not working one morning.
7.5
Dana
Good
solo traveller
02-18-2018
Good
Pros: Friendly staff good breakfast
Cons: Beds very uncomfortable especially the couch pull out bed just a piece of foam to lay on
6.7
Brent
Pleasant
young couple
02-17-2018
Pleasant
Pros:
Cons:
10.0
Deborah
Exceptional
solo traveller
02-16-2018
Exceptional
Pros: Jacuzzi tub!
Cons: Can hear other guests talk at 6am in other rooms. Little to no sound insulation.
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