This modern-style property is near Los Angeles International Airport.Enjoy the ease of the lobby grab and go for those in a hurry. Large rooms with sofas are great for families to relax and unwind.
Smoke free premises. 143 units, some efficiencies. 5 stories, interior corridors. Accessibility (Call).
Pros: The wifi was good. Breakfast OK. Good location.
Cons: Unfortunately the reception was not very capable; first we ordered (very conveniently) dinner via the hotel phone, but they somehow forgot and we had to remind them 30 minutes later - no apology. Worse was that the air conditioning vent in the room is loud even when turned off. Reception said that's probably normal in all rooms, no apology. We used earplugs but even then it was clearly audible and not great for sleeping - and that's the basic function of a hotel room!
5.4
Alan
Fair
solo traveller
09-22-2016
Pros: The breakfast was very good, but the staff didn't bother to pick up food, napkins and other debris on the floor or clear dirty tables. This lack of cleanliness detracted from the fine meal offered.
Cons:
8.3
Lisa
Very Good
mature couple
09-19-2016
Pros: Very clean, nice rooms, loved the showers and extra large beds. I liked the 24 hour bar in the lobby and that we could order food and drinks and go grab them without paying inflated room service fees.
Cons: Staff could have been a little friendlier. They were always helpful and cordial, but I don't think I saw a single one of them smile the entire stay.
10.0
Paul
Exceptional
family with young children
09-16-2016
Pros: Great facility and great location. I will stay there every year now when I visit LA
Cons: There is nothing I didn't like.
5.8
John
Okay
mature couple
09-15-2016
Pros:
Cons: Boxey and boring
6.7
Mikeglad
Pleasant
young couple
09-05-2016
Pros: Late checkout
Clean and spacious room
Cons: Location is Very isolated and far from restaurants.
Very poor food selections, all premade / microwaved offerings
Breakfast: nothing special...
7.5
Maxim
Good
solo traveller
09-04-2016
Pros: The location was good (close to LAX), in general decent hotel for business trip
Cons: 1. No additional mirror for shaving in the bathroom while the main mirror is very far.
2. No hair drier in the room (minor issue)
3. The breakfast is exactly the same every day with very little verity.
4. The gym has only a handful of equipment. could be easily upgraded with few more things.
10.0
Kim
Exceptional
family with older children
08-29-2016
Pros: We enjoyed our stay here. The staff was friendly and very helpful. The rooms were clean and comfortable. The location was excellent. The kids enjoyed the pool and hot tub.
Cons:
9.2
Abdulkaderdubai
Wonderful
family with young children
08-26-2016
Pros: Cleanliness, location, staff
Cons:
10.0
Hardeep
Exceptional
family with older children
08-14-2016
Pros: Best breakfast
Cons: Nothing
7.5
Suryaningsih
Good
family with young children
08-11-2016
Pros: location very near to airport
Cons:
10.0
Gracie
Exceptional
family with young children
08-10-2016
Pros: Staff were friendly, building was nice and clean and breakfast options were great!
Cons:
9.6
Zydrunas
Exceptional
family with older children
08-08-2016
Pros: modern
Cons: nothing
8.8
Anonymous
Excellent
family with young children
08-06-2016
Pros: Clean.
10 min from the airport.
Cons: Not cheap
9.2
Mihir
Wonderful
solo traveller
08-03-2016
Pros:
Cons: Breakfast
9.6
Janet
Exceptional
family with young children
08-02-2016
Pros: What's really great about this hotel is the way that everything is positioned for ease of access and flow. It had everything needed. The pool and hot tub were great, the breakfast was great, super easy to check in / out. We came in on a late flight so location needed to be near airport.
Cons: Parking costs. Really seemed a bit mean to charge considering it's not exactly a tight urban area.
6.3
Disappointed
Pleasant
family with older children
07-31-2016
Pros: Staff was friendly except for the very first person that checked us in at the desk. Location is near everything.
Cons: The sliding bathroom door would slam on its own. The table between the beds had no storage space. When someone was in the bathroom, the other three had to use one mirror which made getting ready to leave chaotic. Charging fifteen dollars a day for parking at the hotel after already paying for the room made the cost of the room more exorbitant.
10.0
Anonymous
Exceptional
family with older children
07-29-2016
Pros: Breakfast
the beds
Cons: Nothing
8.8
Jjcopeland
Excellent
family with young children
07-28-2016
Pros: Easy access to the airport.
Cons:
9.2
Mimosa
Wonderful
family with older children
07-28-2016
Pros:
Cons: Having to pay for parking the hotel fee is enough
9.6
Julia
Exceptional
review category group of friends
07-28-2016
Pros: The rooms were very clean. Ours had the sink separate from the bathroom which was very convenient. It was very quiant and comfortable without going all out and looking like a very expensive hotel.
Cons: Seating for breakfast was a little difficult as there were many other guests. I would suggest they get tables for the outside seating as well since the only table I saw was a coffee table which wasn't appropriate for breakfast.
9.2
Patricia
Wonderful
review category group of friends
07-27-2016
Pros:
Cons: No mirror in the bed area other than in the closet (which wouldn't stay open) where one person could be doing hair, makeup while another showered. Otherwise was great
7.9
Yessenia
Good
family with older children
07-21-2016
Pros: Clean rooms, gym
Cons: Front lobby decor "stale"
7.1
Tina
Good
family with older children
07-17-2016
Pros: Staff was super friendly & extremely helpful. One room was able to accommodate 6 sleepers.
Cons: Booked through booking.com which stated there was parking for $8 a day. Arrived at the hotel late at night to be told there was not extended parking available & had to scramble for parking options since we had an early morning flight. The bathroom door was a flimsy pocket door which did not allow for much privacy. The air conditioner was very loud in room.
6.3
Yg
Pleasant
family with young children
07-17-2016
Pros: cleaning room and nice staff!
Cons: Tax rate changed from 8% since reserved to 12% when checked out:((
9.2
Flynn
Wonderful
family with older children
07-13-2016
Pros: Friendly staff, lovely rooms, great breakfast, excellent shuttle service. Highly recommend for accommodation near the airport. Good pool/spa.
Cons: Train outside the hotel so a bit of noise, but overall very quiet considering the location.
4.2
Nick
Disappointing
family with young children
07-10-2016
Pros: Pool is big and clean; close to elevators.
Cons: Housekeeping did not clean my room.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
07-07-2016
Pros: Comfortable, quiet, nice big bathroom, and love places that have coffee, pop, water and snacks available for purchase in the lobby.
Cons: Supposed to have free parking, but conveniently "changed the policy" and parking was $15, so that was a disappointment.
10.0
Nadia
Exceptional
review category group of friends
07-07-2016
Pros: Great service, excellent cleanliness, tasty food and comfortable style room.
Cons: The pool area could be more inviting.
7.1
Amanda
Good
young couple
07-06-2016
Pros: The room was very comfortable and clean. The bed was especially comfortable. The facilities were nice.
Cons: The $15 parking fee was a surprise. I would have appreciated being informed of that during my booking process versus at check-in. We also couldn't get the black out curtain in our room to go down. I looked around the room for some instructions on how to use the remote, but there were none. I called the front desk, but their instructions were not helpful. They did offer to send someone up, but it was early in the morning and we were not dressed to receive, so I just told them no.
9.6
Joseph
Exceptional
family with young children
07-03-2016
Pros: room was spacious and clean
great value
Cons: nothing
9.6
Joseph
Exceptional
family with young children
07-03-2016
Pros: Very happy with room
Very happy with value
Very happy with location
Cons: shuttle service to airport
9.6
Eluil
Exceptional
family with older children
07-01-2016
Pros: Nice clean facility with helpful and friendly staff that's right by LAX and close proximity to the beaches up and down the coast. Good selection of free breakfast after working out in their fitness room while the kids enjoyed a short swim in the pool. The property was situated among industrial offices so it was quite and peaceful at night and the beds were comfortable. Definitely will stay there again.
Cons: Pool of water in the bathtub due to slow drain in the room we stayed.
3.8
Thamer
Poor
young couple
06-21-2016
Pros:
Cons: They only accept visa but not cash, which is not mentioned on their website
The amount taken for incidentals has not been recieved until now! It has been a month since they released the money
7.1
Suzanne
Good
family with young children
06-19-2016
Pros: The rooms were well appointed and the beds comfortable. Some staff were less than professional. We bought a food platter and that was very good. The bathroom door did not lock and if you left it open it would slam loudly.
Cons: I paid cash and 3 days later I am still waiting for my CC to be credited. That's rubbish when you pay up front for everything!
7.1
Jill
Good
family with older children
06-14-2016
Pros: The location was great. The room was quiet.
Cons: AC didn't work well. The room was only cool in one area making it warm for sleeping. The water was cold and never warmed up in the sink. Asking people to conserve water is great but when you have to run it for a long time to get cold water doesn't make sense. I also booked for 5 people and they gave us only 4 towels. Had to get more.
8.8
Anonymous
Excellent
young couple
06-14-2016
Pros: free hot breakfast
Cons: located in industrial urban environment
5.0
Dar
Fair
young couple
06-06-2016
Pros: location. Room size was big and comfortable.
Cons: staff was obligatory nice, but not helpful. I paid with gift card but they still charged my credit card for the full price. Internet didn't work at all!!!
10.0
Verified Hotel Guest
Exceptional
Business Traveler
06-03-2016
Pros: Clean - convenient - friendly and competent staff. Excellent breakfast. Quick check-in. Ample free parking. 5 minutes from LAX. Reasonable cost. Great value. Quiet.
Cons:
10.0
Sharon
Exceptional
solo traveller
05-31-2016
Pros: Spacious and clean
Cons:
7.1
Carolyn
Good
review category group of friends
05-23-2016
Pros: Rooms nice and clean
Cons: Tub looked old and rusty with chaulk dirty and black.
7.9
Graeme
Good
mature couple
05-23-2016
Pros: We had to leave for the airport at 6am when breakfast starts but there was fruit, cereal, juice and coffee available at 5.45am
Cons: Asked for an early check in after an overnight flight arriving at 8am. Room wasn't available until 10.45am
10.0
Roldine
Exceptional
family with young children
05-20-2016
Pros: The suite felt like home
Cons:
10.0
Bk
Exceptional
family with older children
05-17-2016
Pros: Nice sized room and very comfortable bed
Cons: Nothing, liked everything
8.8
Chris
Excellent
family with young children
05-16-2016
Pros: Nice and close the the airport, which was one of the main reasons for staying here. Good value for money, free parking was a bonus.
Cons:
9.6
Michael
Exceptional
family with older children
05-15-2016
Pros: Staff were extremely helpful. Facilities excellent. Breakfast was awesome
Cons: Locatio -there wasn't much within walking distance of hotel
8.3
Percy
Very Good
mature couple
05-10-2016
Pros:
Cons: It would have been nice to have had some turkey or beef breakfast items.
6.7
Mohamed
Pleasant
solo traveller
05-08-2016
Pros: Clean
Cons: Not providing my request for two bed.
7.5
Richard
Good
solo traveller
05-07-2016
Pros: Location was great - close to the airport. Staff were excellent the next day on giving advice on how to access and use the metro (which was excellent and well worth using and nearby). The free pick up service and drop off was really good (and saves having to use taxis). Overall was much better than expected.
Cons: All was pretty good - only minor point was that free shuttle pick up from the airport seemed a little chaotic although it did eventually turn up.
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