Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
This modern-style property is near Los Angeles International Airport.Enjoy the ease of the lobby grab and go for those in a hurry. Large rooms with sofas are great for families to relax and unwind.
Smoke free premises. 143 units, some efficiencies. 5 stories, interior corridors. Accessibility (Call).
cancellation fee imposed, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 523 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
08-11-2017
Pros: This was a great hotel for our layover at LAX. It was a bit remote from many services, but the staff directed us to several good restaurants within a five minute walk. We would stay here again happily.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Large Modern room, very clean, refrigerator present, ample parking, terrific breakfast
Cons: Additional 15 dollar fee charged to credit card without any explanation or disclosure of existing "resort" fee
10.0
Anonymous
Exceptional
08-11-2017
Pros: This hotel is very modern with all the latest amenities, a very friendly staff, free internet, direct tv, a great breakfast with many items, and free parking. The hotel does have a 24/7 kitchen for ordering small items and the prices are reasonable.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Honestly I loved everything about this hotel. Every one of the staff members were very pleasant and friendly from the desk clerks to the maintenance crew. I would absolutely stay here on my next trip out to California.
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: Location, free breakfast with good options, friendly staff, modern rooms.
Cons: Silly, but the bathroom door slides and made a screech noise. Definitely nothing to deter someone from staying here.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Thank you for accommodating 5 of us in one room. The sofa bed was a plus! Also, thank you for providing complimentary breakfast in the morning. The location was great if you need to be close to LAX airport so you don't have to fight traffic in the morning
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: The shuttle service from the airport and back to the airport the next morning was excellent; the staff were very helpful and polite; the room was clean and the bed very comfortable; and the breakfast was great.
Cons:
9.0
Anonymous
Wonderful
08-11-2017
All in all, a good choice for a hotel near airport and freeway with easy access to L.A. sightseeing.
Pros: Excellent location with easy access to freeway. Newer property, room clean and attractive. Good wi-fi in room. Digital TV with large number of channels. Separate fan switch in bathroom.
Cons: Public Areas a little sterile. Breakfast buffet nothing special. Room has refrigerator but no microwave.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Hotel was clean and staff was very nice.
Cons: Breakfast options were not the greatest but it was free so it wasn't a big deal.
7.0
Anonymous
Good
08-11-2017
Pros: very nice room, lobby and pool
Cons: 1. hot breakfast not as good as others - Hampton and LQ 2. few food options close by at night or weekends
10.0
Anonymous
Exceptional
08-11-2017
Pros: very nice hotel and staff
Cons: no
10.0
Anonymous
Exceptional
08-11-2017
Pros: Clean and modern hotel with great rooms.
Cons: The breakfast was just average. The food was cold and there were limited options.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Great location, close to the airport and easy access to the freeway. Breakfast offerings were superb. Room was clean and quiet.
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: The location was perfect for LAX travels.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: I loved the area, it was nice and quiet even with the Metro right across the street. My friend who is a flight attendant even referred to the hotel as a "gem".
Cons: I'm not certain that it was the hotels fault. But I had absolutely NO cell phone reception in my room. Connecting to Wifi was an easy fix for that.
9.0
Anonymous
Wonderful
08-11-2017
Pros: The staff was very friendly and helpful. My room was comfortable and clean. I was only there to sleep, but I would definitely stay there again.
Cons: I thought it was weird that the little lotion bottle in the bathroom was empty. I don't typically use those extra amenities, but needed some lotion for my hands, and it was already gone... I'm sure it was just overlooked because it looked full.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The distant to the airport.
Cons: The bathtub could have been had more attention to it. Around the edge of the tub was black stains.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Very clean and the breakfast was great.
Cons:
5.0
Anonymous
Fair
08-11-2017
Pros: Hotel is very close to the airport if all you want is a bed for the night. A friendly staff.
Cons: Beyond proximity to hotel, you must have a car to do anything after checking in, including eating! Was not a pleasant stay.
9.0
Anonymous
Wonderful
08-11-2017
Pros: The staff was very friendly and the location was perfect for getting to the the beach.
Cons:
7.0
Anonymous
Good
08-11-2017
Pros:
Cons: Could us better bedding.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The staff was exceptional!
Cons: Price, but what can you do.
8.0
Anonymous
Very Good
08-11-2017
Pros:
Cons: They charged 15 dollars for parking
8.0
Anonymous
Very Good
08-11-2017
Pros: Staff
Cons: Broken Toilet, Key Card needed to be setup multiple times to access our room.
6.6
Verified AAA Guest
Pleasant
03-21-2017
Reason for staying is to catch an early morning flight.Clean and friendly and efficient staff.Arrived at 8:00 PM for an early morning flight - had to check out before breakfast was served. Should have breakfast before 6:00 AM so that people can make an early flight.
Pros: Location to (LAX) airport. Shower was great. Bed was great.
Cons: TV remote did not work correctly - could not enter more than one number to change channel. Too late at night to matter. One of the main overhead lights was not working.
10.0
Anonymous
Exceptional
10-29-2016
Loved the place
Pros: Free shuttle to airport. Proximity for early check in. Room service
Cons: Nothing to say
9.6
Anonymous
Exceptional
10-22-2016
A quiet hidden gem
Pros: After travelling for 6 weeks, this was the last hotel before heading home. I would have to say that it was the best bed we slept in over that time. Also, we really liked the sofa which gave us room to spread out. Sitting on a sofa instead of on the bed to watch TV was great! The breakfast included was also quite good in variety although the breakfast room was a bit pokey. The quietness of the area was also great, yet so close to LAX.
Cons: Can't think of a thing! We were very happy with everything!
7.1
Anonymous
Good
10-14-2016
Good
Pros:
Cons: The fire alarm went off at 7 am not allowing our family to sleep in after showing up around 1am. False alarm woke us up.
9.2
Anonymous
Wonderful
10-12-2016
Relaxing stay
Pros: Lovely clean and fresh hotel. Nice pool with heating & jacuzzi. Good included breakfast.
Cons: Nothing around the area in walking distance to do. Great for flight stopovers/business. Not a holiday hotel.
7.9
Anonymous
Good
10-07-2016
Hyatt El Segundo feels like...
Pros: The staff were friendly and warm.
The hotel was clean and organized.
Keep it up!
Cons: Breakfast was the same everyday
7.5
Anonymous
Good
10-02-2016
Good
Pros:
Cons: Impossible delivery food from restaurant to room. Must go it self to hotel restaurant for pick up pizza
9.6
Anonymous
Exceptional
09-30-2016
Comfortable, efficient and friendly staff.
Pros: All staff helpful, but Falesha particularly friendly and gave us useful tips for travel around LA.
Pros: It was in a nice quiet location even though we were close to the airport did not once hear noise from airport
Cons: You can hear the footsteps of people on floors above you
8.3
Anonymous
Very Good
09-27-2016
Good location for airport. Very...
Pros: The availability of bar food late at night was invaluable.
Parking on site was very convenient.
Cons:
8.8
Anonymous
Excellent
09-26-2016
Fabulous
Pros: The continental breakfast was great but could have other options other than sausage (bacon). The pillows were great! Wish you guys install a microwave if not in the rooms by the refuge stations similar to other modern hotels. This was a pet peeve for me. Overall the staff was extremely courteous
Cons: Other meat options for breakfast, hard boiled eggs for folk avoiding scrabbled eggs, and access to microwave. Also need to do something about the flies near the outdoor terrace when folks eat breakfast.
4.6
Anonymous
Disappointing
09-22-2016
Fix your air conditioning
Pros: The wifi was good. Breakfast OK. Good location.
Cons: Unfortunately the reception was not very capable; first we ordered (very conveniently) dinner via the hotel phone, but they somehow forgot and we had to remind them 30 minutes later - no apology. Worse was that the air conditioning vent in the room is loud even when turned off. Reception said that's probably normal in all rooms, no apology. We used earplugs but even then it was clearly audible and not great for sleeping - and that's the basic function of a hotel room!
5.4
Anonymous
Fair
09-22-2016
It was okay, but overpriced...
Pros: The breakfast was very good, but the staff didn't bother to pick up food, napkins and other debris on the floor or clear dirty tables. This lack of cleanliness detracted from the fine meal offered.
Cons:
8.3
Anonymous
Very Good
09-19-2016
Comfortable, Clean, Convenient.
Pros: Very clean, nice rooms, loved the showers and extra large beds. I liked the 24 hour bar in the lobby and that we could order food and drinks and go grab them without paying inflated room service fees.
Cons: Staff could have been a little friendlier. They were always helpful and cordial, but I don't think I saw a single one of them smile the entire stay.
10.0
Anonymous
Exceptional
09-16-2016
A welcome surprise near LAX
Pros: Great facility and great location. I will stay there every year now when I visit LA
Cons: There is nothing I didn't like.
5.8
Anonymous
Okay
09-15-2016
Boxy and boring
Pros:
Cons: Boxey and boring
6.7
Anonymous
Pleasant
09-05-2016
Overnight due to flight cancellation
Pros: Late checkout
Clean and spacious room
Cons: Location is Very isolated and far from restaurants.
Very poor food selections, all premade / microwaved offerings
Breakfast: nothing special...
7.5
Anonymous
Good
09-04-2016
Decent hotel for up to...
Pros: The location was good (close to LAX), in general decent hotel for business trip
Cons: 1. No additional mirror for shaving in the bathroom while the main mirror is very far.
2. No hair drier in the room (minor issue)
3. The breakfast is exactly the same every day with very little verity.
4. The gym has only a handful of equipment. could be easily upgraded with few more things.
10.0
Anonymous
Exceptional
08-29-2016
Exceptional
Pros: We enjoyed our stay here. The staff was friendly and very helpful. The rooms were clean and comfortable. The location was excellent. The kids enjoyed the pool and hot tub.
Cons:
9.2
Anonymous
Wonderful
08-26-2016
Superb
Pros: Cleanliness, location, staff
Cons:
10.0
Anonymous
Exceptional
08-14-2016
Best place to stay near...
Pros: Best breakfast
Cons: Nothing
7.5
Anonymous
Good
08-11-2016
spacious room and very near...
Pros: location very near to airport
Cons:
10.0
Anonymous
Exceptional
08-10-2016
Great! Staff and facility was...
Pros: Staff were friendly, building was nice and clean and breakfast options were great!
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