This hotel is conveniently located near the freeway in a commercial center loaded with shops and restaurants. Hold your next meeting or party in their attractive conference space.
Smoke free premises. 116 units. 3 stories, interior corridors. Accessibility (Call).
Cons: Wrong time to much contruction and Optical and wall.Not a good experience for me. Should have let guests know of this and or given them a choice or a better discount.
9.6
Mary
Exceptional
mature couple
09-03-2016
Pros: Helpful friendly staff. The breakfast was delicious. Clean & up-to-date rooms & lobby. Grandchildren loved the heated pool. Several nice restaurants in area for lunch & dinner.
Cons: The stepper machine in the exercise room did not work. It would be nice to have a few free weights in this room.
9.2
Angela
Wonderful
mature couple
08-26-2016
Pros: The hotel was nice. The location was amazing. Lot's of restaurants and shopping in walking distance. Staff was really nice.
Cons: I wish I would have known there was construction going on. Hotel should have offered additional discount for the inconvenience.
10.0
Lori
Exceptional
family with older children
08-23-2016
Pros: The room was great and the beds where comfortable. I loved the choice of pillows too.
Cons: Nothing
8.8
Kathleen
Excellent
family with older children
08-22-2016
Pros: Spacious Rooms, Comfortable Beds, Very Clean and excellent service.
Cons: Laundry room needs some updating. Dryer did not work properly.
10.0
Leanne
Exceptional
young couple
08-05-2016
Pros: Everyone was very friendly, the hotel is fantastic with so much space. The pool area was kept clean and was very quiet which meant that we could enjoy it more. We really enjoyed our breakfast each morning and would definately stay here again.
Cons:
7.5
Allen
Good
mature couple
07-06-2016
Pros:
Cons: only one very slow elevator
8.3
Peter
Very Good
mature couple
07-05-2016
Pros: Great hot breakfasts every day. Comfortable beds and pillows.
Cons: Plastic utensils were the cheapest!
Shower head clogged very weak water pressure.
9.2
Carlos
Wonderful
solo traveller
06-15-2016
Pros: Great location
Cons: Unfortunately they were in construction during my stay.
8.8
Carlos
Excellent
review category group of friends
06-07-2016
Pros: Location, close to restaurants and freeway
Cons: Waiting at the lobby to get my room. And the were on construction.
8.3
Magnus
Very Good
solo traveller
06-05-2016
Pros: Room was clean and comfortable. Free breakfast had a decent selection. WiFi was strong.
Cons: No on-site restaurant (but several options are within walking distance).
7.5
Tak
Good
mature couple
05-29-2016
Pros: Conviene location
Cons: None
9.6
Anonymous
Exceptional
solo traveller
05-12-2016
Pros:
Cons: There was nothing I didn't like
10.0
Steven
Exceptional
mature couple
05-04-2016
Pros: Your staff was wonderful! Cari and Stephanie helped us personally. We had to drive in from Reno Nevada to get our car repaired. They went the extra step giving me a ride to and from the Dealership. Thank You!
Cons:
10.0
Joyce
Exceptional
family with older children
04-27-2016
Pros: Conveniently located near the Bartholomew soccer sports complex where our daughter was playing in a tournament, with easy access to a variety of stores and restaurants within minutes. Quiet, clean, spacious room with free wifi and refrigerator, microwave, and coffee maker, and a fantastic breakfast all included in the price of our stay -- pancake maker was awesome. Didn't get to use them but there was a fitness room and spa/pool that looked inviting were we to stay longer. Excellent choice!
Cons: I had no complaints. I loved it there.
10.0
Jill
Exceptional
solo traveller
04-26-2016
Pros: I had an awesome stay and would highly recommend this hotel to anyone traveling to this area...
Cons:
9.2
Patricia
Wonderful
mature couple
04-13-2016
Pros: Room was bigger than many with nice layout.
Breakfast was especially nice, with hot and cold foods.
Cons:
10.0
Lydia
Exceptional
family with older children
04-04-2016
Pros: Clean and comfortable and huge room, large bathroom area. Very polite staff. Comfy bed and pillows. Breakfast was typical for a HIE. This is a very large property in a nice location, inside a shopping area.
Cons:
9.2
Caesar
Wonderful
family with young children
04-03-2016
Pros: Location location location!!!!
Cons: Rooms should be a cheaper rate on weekdays
10.0
Maria
Exceptional
family with older children
03-28-2016
Pros: Great location
Cons: No complaint
10.0
Darren
Exceptional
solo traveller
03-26-2016
Pros: Staff was wonderful and professional. Clean and no disturbances.
Cons: Location and staff were excellent. Very clean. Quality for the money.
10.0
Michael
Exceptional
mature couple
03-07-2016
Pros: We enjoyed our visit and you accommodation were Terrific!
Cons: Everything was great!
2.9
Rachelle
Poor
mature couple
03-05-2016
Pros: Safe place
Cons: I asked for extra pillows....did not receive them and I really needed them to elevate my leg.....then the bathtub appeared dirty.
7.9
Teresa
Good
family with older children
03-01-2016
Pros: I liked the size of the room and it was clean.
Cons: For the continental breakfast you offer bagels with no cream cheese. Also couldn't get back in from side door with room key... very inconvenient
10.0
Kathy
Exceptional
Traveling as Couple
02-17-2016
Pros: The staff was friendly and cheerful. The hotel was clean and orderly.
Cons: NA
10.0
Elizabeth
Exceptional
family with young children
02-17-2016
Pros: The bed and the pillows felt amazing. I loved the large bathtub in the king suite. I did not realize that when i booked the suite so it was a great surprise. Our room was very large and spacious. Worked prefect for two adults and our two children.
Cons: you can only enter at the main entrance. Which made it a little difficult with parking and made it take longer to get up to the room.
6.3
Patti
Pleasant
family with older children
02-16-2016
Pros: Great "free" breakfast--when there was actually food. Comfortable beds and pillows--when it was actually quiet enough to sleep. Helpful staff.
Cons: Music from the wedding band Saturday night thumped horribly in our room until 11pm then the kid's soccer team jumped and ran overhead like elephants until 1am. Miserable. Next morning--Breakfast looked like locusts came through--no food. Garbage overflowing. Miserable. Housekeeping forgot to leave coffee in the room and never adequately restocked linens.
4.6
Peter
Disappointing
family with young children
01-25-2016
Pros: Locall to where i needed to be
Cons: No noisey at night, with evening functions.
7.1
Michael
Good
mature couple
01-21-2016
Pros: The location is awesome, the staff was friendly enough, ample, well-lit parking, & pleasant grounds/aesthetics.
Cons: The hot tub/spa was cold, the previous occupant had complained about a slow-draining shower/tub, but that wasn't addressed before our stay (thus interrupting our relaxation time), & the door covering the refrigerator bay had a loose/broken hinge so it wouldn't close. Also, "blackout" window covering(s) would've been nicer than large-slatted blinds, which let in a not insignificant amount of light.
10.0
Antonio
Exceptional
solo traveller
01-07-2016
Pros: the people
Cons:
8.8
Anonymous
Excellent
family with young children
01-07-2016
Pros: Like the breakfast and the friendly staff. The location is close to shopping and restaurants.
Cons: The aircon is bit noisy.
7.1
Sylvia
Good
mature couple
01-05-2016
Pros: Location close to freeway, stores, resturants
Cons: Some of pillows warn /flatten! Recomend they be replaced with new!
7.1
Anonymous
Good
family with young children
01-04-2016
Pros: Location is good.
Cons: Everything was ok. We did ask for a crib for my 5 month old when booking. When we got there they said they will look for one. An hour later got a call from the lady at the reception that they couldn't find one but still they will keep looking and hung up. Never called back. Next morning we had to tell the guy who was at the reception if he can find us one and within an hour he found us a crib.
10.0
Josephson
Exceptional
young couple
01-03-2016
Pros: Very spacious room/suite, cleanliness, and staff
Cons:
10.0
Holiday
Exceptional
young couple
12-27-2015
Pros: Booked a Queen and was pleasantly surprised to be upgraded! The room was quite spacious and cozy. The staff were all cheerful and helpful.
Cons: Kitchen cabinets rattled a bit when we would walk around. Might be because they were empty? We opened the doors slightly and the rattling stopped.
Would be nice if there was a fan in the restroom.
10.0
Larry
Exceptional
mature couple
11-24-2015
Pros: Lots of places to eat close by. Newly remodeled. Quiet. Cookies!
Cons: Nothing.
10.0
Anonymous
Exceptional
review category group of friends
11-03-2015
Pros: Walking distance to shopping and restaurants. Front desk let us check in early.
Cons: only vending machine with bottled water was on the first floor, the other two were practically empty.
10.0
Verified Hotel Guest
Exceptional
Business Traveler
09-29-2015
Pros: The Hotel Employee at front desk was awesome & friendly!
Cons:
10.0
Stephanie
Exceptional
family with young children
08-26-2015
Pros: Location and the rate
Cons:
7.5
Kim
Good
family with young children
08-25-2015
Pros: Service was good at the check-in and they gave us a room downstairs as requested by the pool.. over all it was good.
Cons: We had asked the night before for a late check out . We were here from out of town to visit our grandson only for the weekend. I explained this to the front desk the next morning and were told that we were to leave by 12:00. being disabled we had to rush to leave was really hard and was a bad ending for our visit. I was even willing to pay more to stay and was told no.
9.6
Mark
Exceptional
family with young children
08-03-2015
Pros: The pool was really nice. Beds are very comfortable.
Cons:
9.6
Jialin
Exceptional
mature couple
07-28-2015
Pros: location, clean, good breakfast.
Cons:
10.0
Kris
Exceptional
mature couple
07-23-2015
Pros: Excellent staff! Very friendly!
Cons: Bed was stiff.
10.0
Michel
Exceptional
mature couple
07-22-2015
Pros: the most comfortable be, everything was very nice Thank you
Cons:
7.5
Anonymous
Good
mature couple
06-21-2015
Pros: Facility covered the basics very well.
Great to have a free hot breakfast. Location near freeways and amenities was perfect.
Cons:
7.9
Anonymous
Good
mature couple
06-21-2015
Pros: The location of the hotel.
Cons: We stayed at the hotel on a Thursday and Friday night. All night long we heard running around and a ball bouncing on the floor until after 4am. Come to find out their was a soccer tournament in town. Both nights were miserable.
4.6
Dale
Disappointing
mature couple
06-16-2015
Pros: Bed was great, the HVAC unit had a messed up switch but we finally got the hang of it. Pool and jacuzzi was clean and nice. Breakfast was good, needs better coffee.
Cons: Booking was difficult, the female manager was extremely rude and not helpful, then we checked in early and they changed our date of check out almost giving us no where to go for Saturday night. Saturday night was the worst, there was noisy guests in the rooms next to us, they were partying in the hallway and when we called down there was only one person on duty. We did not get any sleep that night, this affected our competition on Sunday, the next morning when checking out at 6:00am the front desk girl was nice and said that we would be hearing from the manager regarding the lousy night and to possibly give us credit for the night. Guess what, never heard from her and it has now been over a month. I really don't care if we get anything out of this but at least recognize that there was a problem this is what a good manager would have done. I guess I will not be recommending this hotel again which is too bad because we usually only stay at Holiday Inn when we travel.
9.6
Anonymous
Exceptional
mature couple
04-25-2015
Pros: I had an outpatient surgery requiring an overnight stay for follow-up. The facility had everything my husband and I needed--a clean and comfortable room, nearby restaurants (with take-out), bountiful breakfast items and excellent staff.
Cons:
10.0
Andrea
Exceptional
review category group of friends
02-03-2015
Pros: Cleanliness, customer service, breakfast. The fit mess cent was cool, but need some weights.
Cons:
10.0
Anonymous
Exceptional
mature couple
01-27-2015
Pros: From check-in to check-out we had a great experience. We will definitely stay here again.
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