This property features many spacious guest rooms with seating areas; some rooms offer a wet bar or a jetted tub.
Smoke free premises. 65 units. 3 stories, interior corridors. Accessibility (Call).
Cons: Breakfast in the lobby, was over crowded during morning hours.
7.0
Anonymous
Good
08-11-2017
Pros: Right next to I5, gas, good customer service.
Cons: Did not like barking dog across the hall. I did not know that pets are allowed, and that will probably stop me from staying there again.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Room was large with two queen and one folding bed, great for our large family. As usual it was clean and well furnished. Only problem was bed nearest the window was colder than the rest. Great location next to Interstate 5.
Cons: Breakfast was just OK. Apparently no eggs, meat, waffles or pancakes. Fruit quality a bit low.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The room was large, well-appointed, and comfortable. Free wifi is always appreciated.
Cons: No.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Clean and a great breakfast...
Cons: No
7.0
Anonymous
Good
08-11-2017
Pros: The Rooms were nice....
Cons: The pool could be a bit more inviting... very crowded!!!
1.0
Anonymous
Very Poor
08-11-2017
Pros: Good quality room
Cons: Management. Total scam artists
9.0
Anonymous
Wonderful
08-11-2017
Pros: The beds, sheets and linen were crisp and clean. The staff at the front desk were kind, understanding of our needs and efficient. The Breakfast selection was excellent and the cinnamon rolls were Fantastic!!
Cons: Unfortunately, the room was not vacuumed and there was what I hoped were beard trimmings on the floor in front of the full length mirror. Double YUCH! The bathroom light switch was gunky and very dirty. We alerted management and they sent someone ASAP.
9.6
Anonymous
Exceptional
07-25-2017
Nice accommodations near the freeway...
Pros: The bed was very comfortable and the service at the front desk was excellent.
Cons: There was a deserted lot in front of the hotel which looked like people used it to dump trash. I took my dog for a walk, but wouldn't take him anywhere near that mess.
7.5
Anonymous
Good
07-24-2017
It was a nice room...
Pros: That the main desk called my room and ask if our room accommodations where up to our standard..
Cons: The working being done at the hotel.. it would have been nice to know before coming..
3.8
Anonymous
Poor
07-10-2017
Poor
Pros:
Cons: A Thin wall separated my room & the breakfast eating area. Starting at 6 am When breakfast was being offered I was awakened & could no longer sleep due to the constant noise of people talking loud & of children crying.
5.8
Anonymous
Okay
07-02-2017
Wish I had known about...
Pros: Friendly staff
Cons: Construction in lobby, messy and dusty - had to clean shoes and take extra care going thru area in black clothing
3.8
Anonymous
Poor
06-18-2017
Poor quality at a Holiday...
Pros:
Cons: The hotel is undergoing renovations in the lobby, hotel rooms etc. The hallways smelled of paint and had paper room numbers taped with blue masking tape on the doors. The lobby was missing furniture. The pool was closed by the County for numerous infractions and the staff said it would be open each day and it never opened, There was also a dead mouse floating in the pool when we looked inside the gates.
The housekeeping department did not know how to make the beds. Sheets and bedding were never straightened properly or tucked it around the edges. The pillows were not arranged neatly either. There was no comforter or bedspreads. The towels we used were not replaced and/or straightened. They left used towels on the bathroom floor. Some furniture in the room was old and damaged.
The pricing was significantly higher than surrounding hotels which had no construction and working pools. We asked for a lower price and after a few calls to the manager they did lower the price.
Overall, a very disappointing stay.
8.3
Anonymous
Very Good
06-08-2017
Pleasant stay overall
Pros: The gentleman that checked me in noticed I'd been exhausted from my drive from San Diego. He was super courteous and quick with checking me in. Problems with key being demagnetized twice which was a little irritating but overall, my stay here was pleasant.
Cons:
7.1
Anonymous
Good
04-19-2017
Good
Pros:
Cons: I requested a late check out. And housekeeping knocked on the door twice in the morning! I was very disappointed, basically pushed us out the door. And I've stayed here a couple times already. The manager didn't even offer a discount or anything!
3.8
Anonymous
Poor
02-20-2017
Not worth over 100 dollars...
Pros: Breakfast
Cons: Parking, beds, bathroom, services
10.0
Anonymous
Exceptional
02-04-2017
Exceptional
Pros: All around, very good accommodations.
Cons:
8.3
Anonymous
Very Good
02-03-2017
Very good
Pros: Conveniently located near shopping center and the Interstate.
Cons: The price per night was kind of high.
9.6
Anonymous
Exceptional
01-26-2017
Exceptional
Pros: Room was very spacious and bed was comfortable. Complimentary breakfast offered many choices and area kept very clean.
Cons: n/a
9.2
Anonymous
Wonderful
01-09-2017
Great for someone prefer to...
Pros: Easy access to Freeway 5. Very quiet and rooms are clean, comfortable. Breakfast is excellent.
Cons: Price is a little high for winter.
10.0
Anonymous
Exceptional
12-25-2016
Exceptional
Pros: Everything was good. Its good to get away for a few days.
Cons: The iron wouldnt get hot. Pillow case wasnt clean.
2.9
Anonymous
Poor
12-05-2016
Very horrible
Pros: look i guess.
Cons: they took my holding deposit and when i went to pay for the room and after swiping twice, they said " i cant book you in, your card declined." Well it *&%$ declined because i already swiped it once for them to take my payment. So moral of the story is, they took my holding deposit and i was still left with nothing. No money and no room at the end of the night. Big downer!
6.7
Anonymous
Pleasant
11-21-2016
Pleasant
Pros: The breakfast was a good value.
Cons: The pillows were so full it was impossible to use them. I had to get a towel from the bathroom to sleep on....
9.2
Anonymous
Wonderful
10-11-2016
Superb
Pros: Bed was great
Cons: Needed more breakfast variety , because I was there 3 days and the same things were available every day
6.7
Anonymous
Pleasant
09-19-2016
A bit disappointed.
Pros: Room itself was clean. Bed was comfortable.
Cons: There was hair inside the shower stall, to the point that I did not want to use it.
The Keurig coffee machine was broken..
5.8
Anonymous
Okay
09-10-2016
Clean place to stay the...
Pros: Room was clean and nice
Cons: Made a reservation for a King Size bed for the 3rd and 4th of Sept. Was charged for the King Bed room on the 3rd Room had two Queen size beds. Asked to be move to the room I reserved and was told they sold out! Very bad breakfast. Stale cold pasties, dirty tables. Biscuits but no gravy (out) Sausage was turkey only. Scrambled eggs were awful. Coffee was warm at best and not good..
8.8
Anonymous
Excellent
07-21-2016
Recommend this hotel
Pros: Quiet
Close to freeway
Very clean
Good breakfast
Cons:
9.6
Anonymous
Exceptional
07-13-2016
Exceptional
Pros: Is giod
Cons:
10.0
Anonymous
Exceptional
07-02-2016
Great accommodations and great price!!!
Pros: Very friendly staff, very clean, comfortable rooms...and the pillows! Amazing!!
Cons: Offering room service would be nice but many food choices near by.
10.0
Anonymous
Exceptional
06-27-2016
Good location
Pros: Location & breakfast
Cons: nothing
9.6
Anonymous
Exceptional
06-22-2016
Would definitely stay here again.
Pros: Staff was pleasant and the rooms were spacious. Pillows were very cozy!
Cons: Not much
9.6
Anonymous
Exceptional
06-21-2016
Very friendly and helpful staff....
Pros: The staff was very friendly and helpful . We arrived with 2 service dogs and the staff was very respectful and willing to accommodate us
Cons: Nothing I can think of
10.0
Anonymous
Exceptional
05-03-2016
Great place to stay
Pros: Food was outstanding
Cons:
8.8
Anonymous
Excellent
04-26-2016
It was okay, maybe a...
Pros: staff was very attentive
Cons: Little bit noisy due to big party
8.8
Anonymous
Excellent
04-17-2016
Fabulous
Pros: Breakfast was a good selection of basic foods. Staff very friendly and accomodsting. room clean andcomfortable
Cons: Parking poor
10.0
Anonymous
Exceptional
04-07-2016
When and if I need...
Pros: The staff was very helpful, the room was really clean, the breakfast was great.
The hotel is just far enough from the freeway so you do not hear the road noise.
Cons:
10.0
Anonymous
Exceptional
03-29-2016
great location
Pros: The location is perfect. Easy to get to off and on the highway. Just far away so we didn't hear freeway noise. We stay at HIE whenever we travel. Love the breakfast choices and room layout. Keep up the good work.
Pros: The room was clean and location was just great.
Cons: Maybe because it was on the weekend, but too many kids was running around the place.
8.8
Anonymous
Excellent
01-24-2016
Well worth the money and...
Pros: The breakfast was a real breakfast with plenty of options and well done.
Cons: Well organized, well done
I would stay again
6.3
Anonymous
Pleasant
01-15-2016
Pleasant
Pros: Room was largely clean (some hair in the sink from a previous guest's shave)
Bed was very comfortable
Cons: No ammenities. I was a late arrival and wanted just to get a little dinner and go to sleep. The sleep was not a problem but the hotel had no service and getting dinner delivered was very difficult in this location. For the cost, compared to others, I would expect better availability of service.
9.6
Anonymous
Exceptional
12-25-2015
Nice place. Good choice.
Pros: Location is ideal. Rooms clean and well kept. We've stayed ther several times over the past few years when visiting family in Elk Grove.
Cons: Everything is ok, just a little bit pricey probably holiday rates.
7.1
Anonymous
Good
12-24-2015
Good
Pros:
Cons: Pillows tall, hard and uncomfortable.
10.0
Anonymous
Exceptional
12-21-2015
Excellent
Pros: Everything was excellent. Clean, quiet, comfortable, friendly, very good breakfast variety.
Cons: Nothing
9.2
Anonymous
Wonderful
11-30-2015
Pleasantly surprised - very nice
Pros: Clean and comfortable
Good breakfast
Quiet
Cons:
8.8
Anonymous
Excellent
11-22-2015
Fabulous
Pros: Room was very comfortable and clean.
Cons: Breakfast could have more choice
9.6
Anonymous
Exceptional
08-31-2015
Excellent South Sacramento motel
Pros: Great location; very attentive and friendly staff; excellent facilities.
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