This high-rise building offers some rooms with a view of San Francisco Bay. It is also conveniently located just off the freeway and a short drive to a shopping mall and movie theater.
Smoke free premises. 278 units. 12 stories, interior corridors. Accessibility (Call).
valet and coin laundry, area transportation-within 3 mi.
Terms
1-7 night minimum stay, cancellation fee imposed.
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 438 guests
Showing reviews 1 - 5 of 50
9.0
Anonymous
Wonderful
07-21-2017
Pros: Service and staff were excellent attentive ,friendly,and helpful. Hotel had either a Wednesday or Thursday customer appreciation in which they served BBQ. Also,they have complimentary computer room with internet access as well as a printer.
Cons: Parking at hotel costs $15 daily
9.0
Anonymous
Wonderful
07-21-2017
Pros:
Cons: You pay a lot to stay in the Bay Area: while a very nice hotel, in most parts of the country you pay less for the same kind of hotel.
8.0
Anonymous
Very Good
07-21-2017
Pros: The location
Cons: This hotel seems to be a very busy place-as such, it is our opinion that it is becoming very "dog eared" and is in need of updating and refreshing...ie. the carpets were dirty-needed cleaning or replacing.
10.0
Anonymous
Exceptional
07-21-2017
Pros: Everything was very positive. I will stay again on my next business trip to the Easy Bay. All good
Cons: no
10.0
Anonymous
Exceptional
07-21-2017
Pros: Friendly staff.
Cons: Room darkening shades don't close all the way for proper light deflection.
10.0
Anonymous
Exceptional
07-21-2017
Pros: Location, cleanliness, staff courtesy.
Cons: Well yes. There were flies in the hallway exiting my room. It was kind of gross.
10.0
Anonymous
Exceptional
07-21-2017
Pros: Very endearing staff. They are all very pleasant and helpful.making you feel very comfortable as soon as you check in.
Cons: They gave us a sucky view
7.0
Anonymous
Good
07-21-2017
Pros: Clean, decent hotel.
Cons: Nothing special about this hotel. Book it if it's cheap.
9.0
Anonymous
Wonderful
07-21-2017
Pros: free parking, desk was a plus, tv was nice.
Cons: I paid for a bay view but the windows were to dirty to enjoy the view at night.
6.0
Anonymous
Pleasant
07-21-2017
Pros:
Cons: Difficult to get shuttle transportation from Oakland AP and local. No continental breakfast. Good price if you take out loaded taxes on the Hotel and visitors.
3.0
Anonymous
Poor
07-21-2017
Pros: Female bartender very friendly and helpful. Since room service didn't answer she put in the order for us. Poor rm service person answers phone, prepares food and delivers!
Cons: My sister booked my room here. The windows were so dirty you could barely see out. Shuttle out of commission. Room facing hwy so noisy I couldn't sleep. Tried to change rooms daily but apparently nothing opened up. room service not answering.
10.0
Anonymous
Exceptional
07-21-2017
Pros: Roomy,lots of add on options, the views,fridge microwave etc. On site restaurant
Cons: No
8.0
Anonymous
Very Good
07-21-2017
Pros: Location and quiet
Cons: Parking fee should be included with stay.
10.0
Anonymous
Exceptional
07-21-2017
Pros: Location was great- could get to San Francisco in minutes.
Cons: Would be nice if there was a continental breakfast.
9.0
Anonymous
Wonderful
07-21-2017
Pros: Lovely view of the harbor. Clean bedding and shower. Quiet area. Free WiFi. Fridge. We didn't use the desk area, but if you wanted to get some work done, it would be pleasant.
Cons: We arrived late and the outside doors were locked. Other residents let us in before the desk noticed us... Convenient to Amtrak but not other public transportation. You need a car.
7.0
Anonymous
Good
07-21-2017
Pros: The views of the Bay Bridge.
Cons: Refrigerator didn't work well.
8.0
Anonymous
Very Good
07-21-2017
Pros: Location and the room was very nice. Even tho we were very near the freeway and large road with lots of traffic the room was super quiet. My husband was thrilled that the hotel offered delicious & small ice cream servings, had a refrigerator in the room
Cons:
10.0
Anonymous
Exceptional
07-21-2017
Pros: Location, close to the Emeryville Go Round bus stop. Also fair number of eating establishments close by.
Cons:
5.0
Anonymous
Fair
07-21-2017
Pros: The view would have been nice but the windows were filthy.
Cons: Room smelled of mold & the A-C was half way functional.
8.0
Anonymous
Very Good
07-21-2017
Pros: Convenient Location, very comfortable bed, & my daughter always likes the infused water & cookies:)
Cons: No-one ever likes paying extra for parking:( But, hey, we had no problems,easy in/out. Our room was next to elevator, so heard the "ding" elevator bell, but slept ok. windows are dirty, but obviously it is hard to clean way up high.
8.0
Anonymous
Very Good
07-21-2017
Pros: Location
Cons: Restaurant only ok - continental breakfast too expensive. Had to pay for parking
10.0
Anonymous
Exceptional
07-21-2017
Pros: Close to marina
Cons: I was injured twice
10.0
Anonymous
Exceptional
07-21-2017
Pros: It was a rainy night and they placed us on close to the top floor. The view looking out at the rain was magnificent!
Cons:
3.0
Anonymous
Poor
07-21-2017
Pros: Bay view
Cons: Clean, bed, bathroom
7.0
Anonymous
Good
07-21-2017
Pros: Location exactly where needed
Cons: Parking extra!
7.0
Anonymous
Good
07-21-2017
Pros: location and friendly, helpful staff
Cons: Toilet did not flush well. Had to flush, wait, then repeat in order to get the paper to disappear. Lighting in room was pretty dim. I would have liked to have been asked if I wanted "expedited/express" check-out but nobody offered.
5.0
Anonymous
Fair
07-21-2017
Pros:
Cons: The $17 per person breakfast was a joke. It's literal what you get at ornery hotels for free for a continental breakfast. Nothing special, nothing extraordinary. We were quite disappointed. Go to Denny' S orIHOP instead, it's half the price!
5.0
Anonymous
Fair
07-21-2017
Pros: Location was really good.
Cons: The Internet was really slow, and the hotel charged extra for decent Internet service.
6.7
Anonymous
Pleasant
07-09-2017
Staying at the Hilton
Pros: The bed was comfy
Cons: The room was small
4.6
Anonymous
Disappointing
07-06-2017
Meh...
Pros:
Cons: poor venue for a conference. super expensive parking. no restaurant during the day
9.6
Anonymous
Exceptional
07-05-2017
Need free parking for guest.
Pros:
Cons: Need free parking for guest.
7.5
Anonymous
Good
07-04-2017
Cost too much.
Pros: Room is clean. Service is great.
Cons: Parking fee is a little high. Room is smaller than I thought. Overall cost was too high for what it is.
7.1
Anonymous
Good
07-04-2017
Great location outside of the...
Pros: The hotels location to San Francisco was great although Bay Bridge was very busy...
Cons: That breakfast wasn't included like all our other stays and that parking was charged.
8.3
Anonymous
Very Good
07-02-2017
A very pleasant stay.
Pros: The bed was great. As was the bathroom. Breakfast was great and good value.
Cons: Our room location next to the lifts was a little noisy.
7.1
Anonymous
Good
07-01-2017
Check me in an unfamiliar...
Pros:
Cons: The long waits at the counter. Tub was dirty, and had no shower curtain at check in. Someone had to come do it while I was in the room.
9.6
Anonymous
Exceptional
06-27-2017
Exceptional
Pros: Beds & pillows were comfortable. The staff went above and beyond to help.
Cons: Having to pay extra for everything (parking, breakfast). Bartender ignored us while serving others, including new people at the bar. It wasn't until she heard us say, "let's go" that she finally turned and said you're next. She still helped someone else that walked up after that. Long black hair woman.
7.1
Anonymous
Good
06-26-2017
Nice for first experience
Pros: Convenience from freeway, lobby decor, bay view
Cons: The check in process wasn't very pleasant. We were denied our room initially because our confirmation could not be located by our name in the computer system. After I provided proof of a reservation with an emailed confirmation number somehow our room became available on a "sold out" night. Staff could have been more welcoming & perhaps a bit more diligent in figuring out the problem vs telling us they are sorry & sold out. Apparently in their system my first name was my last & vice versa. It eventually was ironed out. Other than that we enjoyed our stay. ;)
9.6
Anonymous
Exceptional
06-26-2017
Exceptional
Pros: The front desk was so accomodating!!!!!!!! Early check in with a phone call to let us know when we could check in was the best!!
Cons:
9.6
Anonymous
Exceptional
06-24-2017
Suitable Hilton Garden Inn
Pros: Location
Cons: Dining facility 2nd rate. Check-in delayed 2 hits due to room cleaning, seems maid staff under staffed, but cleanliness first rate.
6.3
Anonymous
Pleasant
06-24-2017
comfortable beds and closed to...
Pros: I stay in a twin beds room. The beds are comfortable. Hotel location is closed to Berkeley. But if you are going to San Francisco through Bay Bridge, you need to avoid rush hours which is 3pm to 7pm.
Cons:
7.1
Anonymous
Good
06-13-2017
P
Pros: The front desk attendant was rude, he actually refused to thank us twice and rolled his eyes at us. His name is Louie. Upon checkout the front desk person failed to ask us how our stay was and they failed to give us our wake up call at the right time. Desk staff needs to be retrained or fired.
Cons: Get better front desk help. Below our expectations for a Hilton property.
3.8
Anonymous
Poor
06-01-2017
Poor
Pros: The room was a good size
Cons: Staff not friendly at all.
7.1
Anonymous
Good
05-24-2017
Nice location but could certainly...
Pros: Location
Cons: Breakfast was not so good but expensive.
I have had no feedback from hotel as to why my credit card is being charged twice.
Parking still expensive for hotel residents
3.8
Anonymous
Poor
05-22-2017
Sucks
Pros: Bed
Cons: The floor view
9.2
Anonymous
Wonderful
05-22-2017
Great staff
Pros: Wonderfully helpful staff
Cons: They were super busy with non guest activities. i.e. weddings, conference, and one day activities.
9.2
Anonymous
Wonderful
05-15-2017
Great view
Pros: The marina view is AMAZING! The service and breakfast was awesome as well. And the cookies they hand out at the beginning of your stay....... worth drooling over.
Cons: To get to the pool you had to walk through 2 buildings then go outside to get to the enclosed pool. Would have loved to see buildings connected so I wouldn't freeze in 50 degree weather. Other than that, the hotel was great.
6.3
Anonymous
Pleasant
05-03-2017
Rude staff
Pros: Room service. While pricey, the food was hot and delicious.
Cons: Rude desk staff upon arrival. Parking cost 15 per day with limited handicap parking. No bell hop available to help with luggage. Waited nearly an hour for a menu to be delivered to our room.
8.3
Anonymous
Very Good
05-01-2017
Nice stay and close to...
Pros: the beds were comfortable. the bathroom was clean
Cons:
7.5
Anonymous
Good
05-01-2017
Great stay
Pros: Close to food clothing stores and transportation freeeay close
Cons: Paying for parking
8.8
Anonymous
Excellent
05-01-2017
Comvenient hotel to Emeryville Amtrak
Pros: Waterfront was close so enjoyed looking at Goldem Gate bridge and walking along Harbourside. Restaurants nearby were good too
Cons: All good especially the Emery go round bus from railway station - stopped at hotel and was free
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