This high-rise building offers some rooms with a view of San Francisco Bay. It is also conveniently located just off the freeway and a short drive to a shopping mall and movie theater.
Smoke free premises. 278 units. 12 stories, interior corridors. Accessibility (Call).
valet and coin laundry, area transportation-within 3 mi.
Terms
N
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 335 guests
Showing reviews 1 - 5 of 50
10.0
James
Exceptional
solo traveller
09-17-2016
Pros: Clean quiet And conveniently located to Amtrak
Cons: Lower price
8.3
Paul
Very Good
review category group of friends
09-16-2016
Pros: Bed was very comfortable
Cons:
7.5
Joseph
Good
family with older children
09-16-2016
Pros: Bed was very comfortable. Room was awesome!
Cons: Nothing.Great Hospitality.
6.3
Christelle
Pleasant
family with young children
09-16-2016
Pros: Bay view
Cons: Couldn't benefit properly of the Bayview as the window was very dirty. Poor WiFi connection.
7.9
Shole
Good
solo traveller
09-15-2016
Pros: Great staff
Cons: very noisy room!
8.8
Nikhil
Excellent
solo traveller
09-13-2016
Pros: Nice hotel if you are able to drive in or take taxis. Not very good for BART connections - easier to take a taxi into San Francisco downtown which is 20 minutes away. Some stores nearby and good views. Hotel is comfortable and pleasant.
Cons: Better located hotels are available in San Francisco if you want to stay downtown and walk around. This hotel needs transport to get around.
7.5
William
Good
mature couple
09-07-2016
Pros: ease to get on freeway
helpful friendly staff
Cons: Windows were dirty outside.
10.0
Felix
Exceptional
family with young children
09-06-2016
Pros: Comforter could have been better.
Cons: Housekeepers were the best!
7.1
Elena
Good
family with young children
09-06-2016
Pros: everything else liked
Cons: No bathrobes and slippers
5.8
Kelela
Okay
young couple
09-06-2016
Pros: The comforter and pillows were soft and comfortable. There was a nice view of the bay. Water pressure in the shower was nice and there's HBO.
Cons: We brought a game system but was unable to hook it up due to the placement of the TV stand which blocked the HDMI port. The hotel was advertised with complimentary parking but I had to pay $15 to park for my 2 night stay.
9.6
Bdsofficer10-4
Exceptional
solo traveller
09-04-2016
Pros: Rooms were very clean and comfortable, staff was very nice and accommodating.
Cons: Paying for parking as if the nightly rate wasn't already high enough, like to see a free breakfast available.
9.2
Susana
Wonderful
family with young children
09-04-2016
Pros:
Cons: The pantry it's expensive. The charge for the parking. The rooms don't have drink water
7.5
Chantavia
Good
solo traveller
09-01-2016
Pros: The young lady that assisted me at the front desk.
Cons: My room.
9.2
William
Wonderful
family with older children
08-29-2016
Pros: The staff were very accommodating
Cons: The parking was expensive and should have been part of the package
10.0
Tammy
Exceptional
family with older children
08-26-2016
Pros: We loved the location and being right on the waterfront was fantastic!
Cons:
8.3
Bear
Very Good
solo traveller
08-23-2016
Pros: Staff was consistently excellent, inquiring as to the quality of our stay and whether they could do anything to assist. This includes several times where we were greeted and or thanked by cleaning staff in the hallways or elevators. Speaking of that--these rooms were as clean as a whistle, the staff really works hard to maintain the hotel.
Cons: Bed could be better--pillows much too soft
5.4
Donna
Fair
review category group of friends
08-22-2016
Pros: The location was good
Cons: There wasn't a closet and not any counter space in the bathroom for putting items.
9.2
Godfried
Wonderful
mature couple
08-21-2016
Pros: Spaciousness of room.
Cons: Include bottled water in room.
10.0
Jeul
Exceptional
review category group of friends
08-17-2016
Pros: The beds were really comfortable. Friendly staff. Great location.
Cons: They could've had better breakfast.
10.0
Traveling
Exceptional
family with older children
08-15-2016
Pros: Clean, modern, and great amenities.
Cons: Bed was a little stiff, but I have a memory foam bed so that's to be expected.
10.0
Dorothea
Exceptional
mature couple
08-12-2016
Pros: Buffet service was emaculant. The bed was like I was sleeping on clouds. Front desk very friendly. Able to pay cash 4 for the room without any problems.
Cons:
8.3
Tonya
Very Good
mature couple
08-09-2016
Pros: Staff were always smiling and friendly. The breakfast buffet was very good, nice options.
Cons: Very slow elevators.
10.0
Margaret
Exceptional
family with older children
08-07-2016
Pros: Lovely room and view. Quiet. Excellent service. Welcoming reception
Cons:
7.1
Kevin
Good
family with young children
08-04-2016
Pros: Good location for San Francisco, room was clean
Cons: Trouble with Exit gate, Parking system is ridiculous...does not make any sense. You can't pull right up to load, you have to pull out and go around half a block to pull your car up to load out.
8.8
Greg
Excellent
young couple
08-04-2016
Pros: Good breakfast, central location
Cons:
6.7
Peter
Pleasant
mature couple
08-02-2016
Pros: Near the highway
Cons: Highway view & non-soundproof windows ;)
4.2
Marshal
Disappointing
family with young children
07-31-2016
Pros: Breakfast buffet was fair.
Cons: When I booked the room there was nothing saying that the hotel did not have clean windows. The dirty windows blocked the view of the bay. We were told that if they used an outdated window cleaning rig on the building, OCEA would fine them.
10.0
Srinand
Exceptional
Family with Young Children
07-29-2016
Pros: Location, close to the Emeryville Go Round bus stop. Also fair number of eating establishments close by.
Cons:
8.0
Natividad
Very Good
Traveling as Couple
07-27-2016
Pros: Location and the room was very nice. Even tho we were very near the freeway and large road with lots of traffic the room was super quiet. My husband was thrilled that the hotel offered delicious & small ice cream servings, had a refrigerator in the room
Cons:
8.3
Nick
Very Good
family with young children
07-27-2016
Pros: Next to bay bridge and close to new shopping plaza
Cons: Rooms facing the highway very noisy. Very dirty windows!
10.0
Crystal
Exceptional
family with older children
07-21-2016
Pros: Views were excellent, The Hotel was very nice room very clean.The pillows were very fluffy.I have stayed at this property for almost 20 years. We really enjoyed our stay. The staff very nice. Thanks Crystal
Cons: I loved everything ,no complaints. I will always stay with you. Thks Crystal
7.0
Kenneth
Good
Traveling as Couple
07-09-2016
Pros: great alternative in to staying in downtown San Fran.If your plan is to head on to Napa, this location lets you cut off some time to get there and enjoy San Fran at the same time. The hotel was just as I expected it to be, nice and clean.
Cons:
10.0
Anthony
Exceptional
review category group of friends
07-06-2016
Pros: Simply always satisfied with Hilton Garden Inn, they always deliver.
Cons: Can't find nothing
7.5
Dolores
Good
mature couple
07-05-2016
Pros: eveyrthing was very comfortable, shopping and restaurants conveniently close by.
Cons: have no complaints.
7.5
Jonathan
Good
young couple
07-05-2016
Pros: Great view on the Bay-side, short uber ride to Oakland, and very close to Trader Vic's
Cons: Smaller than average room
3.8
Curator
Poor
mature couple
07-03-2016
Pros: Locations +
Cons: Dirty with way too hard bed
6.7
Sum
Pleasant
solo traveller
07-03-2016
Pros: Plaza nearby the hotel is nice, very convenience.
Cons:
7.9
Don
Good
mature couple
07-01-2016
Pros: Location was great. Staff were helpful .
Cons: Property seemed somewhat dated. Entrance was unusual. Did not like the decor and crowded with furniture .
8.3
Mark
Very Good
solo traveller
06-30-2016
Pros: Location - On the bay, nice walk along the shore close by. Well appointed room with comfortable bed.
Cons: Location - not close to much other than the shore. Fine if you are driving your own car.
High price.
10.0
Denise
Exceptional
family with young children
06-30-2016
Pros: Staff was friendly and rooms clean
Cons:
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
06-29-2016
Pros: Lovely view of the harbor. Clean bedding and shower. Quiet area. Free WiFi. Fridge. We didn't use the desk area, but if you wanted to get some work done, it would be pleasant.
Cons: We arrived late and the outside doors were locked. Other residents let us in before the desk noticed us... Convenient to Amtrak but not other public transportation. You need a car.
9.2
Delphine
Wonderful
family with young children
06-29-2016
Pros:
Cons: Curtain did not close properly.
7.9
Raynard
Good
mature couple
06-29-2016
Pros: Room was cleaned everyday. Great air conditioner.
Cons: n/a
3.8
"we
Poor
solo traveller
06-28-2016
Pros:
Cons: Night front desk staff was terrible in terms of help and support of any kind.
Seemed poorly trained and knowledgeable
5.4
Arquimides
Fair
young couple
06-28-2016
Pros: The location worked perfectly for us as we were going into the city for the parade on Sunday but had a wedding in Lake Merritt so the location was right in the middle of our busy weekend.
Cons: The staff was not very accommodating. The hotel feels a little overpriced for the comfort and look of the room.
7.5
Denise
Good
solo traveller
06-24-2016
Pros: The front desk was very helpful. If I stayed again I would ask for a room on the west side of the building, the east side was a bit noise with the freeway noise.
Cons: I could not get good food service at the bar. Sat for about 15 mins during a BBgame then just bought a pop at the general store and got room service which ended up costing me 21.00 for a club house sandwich.
7.1
Antonia
Good
young couple
06-21-2016
Pros: Breakfast was good but not included on my reservation.
Cons: The staff is not so helpful.
9.6
Jaime
Exceptional
solo traveller
06-19-2016
Pros: The ease of checking in and the staff was extremely pleasant. Exactly what I was looking for on a last minute business trip. I was extreamly tired and I wasn't bombarded with a million questions , exactly what I needed. Thank you for pleasantries and professnalosm
Cons: Nothing I could really say that was bad but if you really want to be picky, view of the city would have been nice but since it was business and I was tired you guys were great. Keep up the the good work
8.8
Kim
Excellent
mature couple
06-14-2016
Pros: Location was convenient. Parking was reasonably priced and very convenient.
Cons: Bed was comfortable but woke up with a back ache both days.
9.2
Aron
Wonderful
mature couple
06-13-2016
Pros: Friendliness of staff and location! Clean rooms.
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