This hotel features some units with a view of the bay and some with a fireplace. Reserve a corner suite with a jetted tub for something special. Enjoy the unique indoor/outdoor heated pool. Between the two sections of the hotel is a relaxing koi pond and garden seating area reserved for adults only. Call the hotel directly for availability of pet-friendly rooms.
Smoke free premises. 129 units, some two bedrooms and kitchens. 2-3 stories, exterior corridors.
check-in 4 pm, cancellation fee imposed, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 545 guests
Showing reviews 1 - 5 of 50
7.5
Stephen
Good
young couple
04-21-2018
It was convenient as an...
Pros: It was an ok motel, nothing outstanding either for or against.
Cons: All ok
5.0
Luke
Fair
young couple
04-20-2018
Passable
Pros:
Cons: Beds weren't made when we checked in
8.3
Vicki
Very Good
young couple
04-18-2018
Very good
Pros: We were able to check in early.
Cons: We’ve stayed twice and both times there were problems with the fireplace not working. And once the tv didn’t work.
7.5
Ashley
Good
family with young children
04-17-2018
Good
Pros: Our family love to pool and sauna. We also enjoyed the coy pound. Food was good and staff was very friendly.
Cons: We were a little disappointed that the room smelled like wet dog.
6.7
Ashley
Pleasant
family with young children
04-16-2018
Overall pleasant
Pros: Our son loved the pool
Cons: Room smelled like wet dog
8.8
Almut
Excellent
family with young children
04-15-2018
Nice room and bathroom, great...
Pros:
Cons:
7.5
John
Good
young couple
04-14-2018
Good
Pros:
Cons:
3.0
Verified Hotel Guest
Poor
Traveling as Couple
04-13-2018
Pros: The staff was nice and it was clean
Cons: Our room was like staying in a dungeon. Asked for a better room. It was$40.00 more Ridiculous And you charged us before we got there. Will not book with you again.
10.0
Verified Hotel Guest
Exceptional
04-13-2018
Pros: It's a beautiful hotel with great rooms.
Cons:
7.0
Harold
Good
Traveling as Couple
04-13-2018
Pros:
Cons: Request for a quiet room was denied at check-in. Only after checking the proposed room and upon resisting to get a quiet room the other clerk found a satisfactory alternative
9.0
Karen
Wonderful
Traveling as Couple
04-13-2018
Pros: Location excellent, setting around greenery and ponds very pleasant, clean and fresh smelling room as well attractive and spacious, hot breakfast was great! Next to a Steakhouse restaurant that was fun and gives 10% off when you show your room key.
Cons: Liked everything, great experience!
10.0
Marianne
Exceptional
Family with Teens
04-13-2018
Pros: great location, staff and room
Cons: no.
10.0
Verified Hotel Guest
Exceptional
Senior Traveler
04-13-2018
Pros: The room was very clean, spacious, and seemed brand new. The staff was courteous and helpful. The free breakfast was abundant and very satisfying. There were numerous restaurants in close vicinity. The neighborhood was quiet and safe.
Cons: No, there was not.
10.0
Dana
Exceptional
Solo Traveler
04-13-2018
Pros: It felt like a five star hotel. Staff was excellent, place was clean!
Cons:
10.0
Verified Hotel Guest
Exceptional
Group Traveler
04-13-2018
Pros: VERY clean hotel and grounds and so close to everything. Staff were exceptional in attitude and service. They even helped me in a tight spot when I had to extend my stay. They did some fancy footwork so I would not have to switch rooms.
Cons: No, I would be very happy to stay there again.
10.0
Verified Hotel Guest
Exceptional
Family with Teens
04-13-2018
Pros: Great breakfast - staff would even cook your eggs to order, which was amazing since I have severe food allergies. Room was very clean and well apportioned. Super comfy bed! What more could you ask for?
Cons:
3.0
Verified Hotel Guest
Poor
Family with Young Children
04-13-2018
Pros: The housekeeping staff was amazing!!!
Cons: The pool was down for most of them. The elevator was out of order for at 7 days.We have small children & were in the 3rd floor. We had to walk down concrete stairs..very dangerous. Hotel mgmt never called us back discuss. Paid $---a night! NO amenitie
7.9
Ross
Good
young couple
04-13-2018
Comfortable and friendly stay
Pros: Very comfortable and well maintained grounds. Pretty garden pond.
Cons: Had to drive to reach most central and Old town facilities.
7.5
Michael
Good
family with young children
04-12-2018
Good
Pros:
Cons:
9.6
Donald
Exceptional
family with young children
04-11-2018
Exceptional
Pros: The breakfast was awesome! Variety of food was wonderful.
Cons:
7.5
Angela
Good
family with young children
04-11-2018
Good
Pros:
Cons:
7.9
Janet
Good
review category group of friends
04-10-2018
It was a nice stay...
Pros: Perfect location to old town and downtown as well as a beautiful walking trail just down the street. It is next to a Mexican Restraunt and Steakhouse to which a 10% discount is offered when dining there if you show your room key to the wait staff. Clean room and comfortable beds provided. Breakfast was ample and good for what you got.
Cons: The shower comes equipped with dispensers for shampoo, conditioner, and body soap. The body soap dispenser did not work (and this wasn’t the first time it has happened for a Best Western stay).
6.7
Unimpressed
Pleasant
family with young children
04-10-2018
Reasonable for the hotel rates.
Pros: Good facility. Nice grounds.
Cons: Housekeeping threw out items without asking. Front desk staff (only one) was rude and unempathic.
9.2
Anonymous
Wonderful
young couple
04-10-2018
It was a good value...
Pros: The location was convenient. They had two restaurants on site. We really enjoyed the Garden.
Cons: The indoor hot tub was always crowded.
4.2
Jacky
Disappointing
young couple
04-09-2018
Terrible
Pros: Nothing
Cons: Location - semi trucks idling all night outside room. Eureka is dangerous enough as it is - without being in the middle of a bad area where this plus property is located. Room was perfumed heavily and while I think they are trying - it’s really a cheap motel that is in a crummy spot and they let pets in all rooms so there is a lot to be cleaned after departure of guests that was missed. For 200 bucks the room should be super clean - view out window was of strip mall and fast food joints. Staff indifferent
9.6
Rebecca
Exceptional
solo traveller
04-09-2018
My room was quiet and...
Pros: Check in was great. After driving many hours, I arrived early A.M., check in isn’t until 4:00, and the agent got me checked in right away. Much appreciated. The room over looked the Koi pond. Very relaxing.
Cons: The room was comfortable and bed was great, but maybe the rooms could be updated.
8.3
Jennifer
Very Good
family with young children
04-08-2018
Great value
Pros:
Cons:
9.6
Pamela
Exceptional
young couple
04-05-2018
Exceptional
Pros:
Cons:
5.0
Nathan
Fair
review category group of friends
04-03-2018
Good facilities but would not...
Pros:
Cons: The room had a built in gas fireplace that you shouldhave been able to control but the thermostat was broken so couldn't turn it off making the room too hot. The air con was good but so loud it was difficult to get to sleep but then at 3am the carbon monoxide alarms battery ran out so it would beep every 30 seconds or so. Took 3 calls and about 20minutes before someone came to the room to deal with it. Instead of replacing the battery they just removed it and asked if it was ok to deal with it after we checked out....didnt feel as we had a choice. Not very safe if you ask me considering the gas fire wa s still on. Considering we were doing a road trip and the next drive was 5 hours it wasn't very relaxing for our driver either. Will not use best western again.
9.6
Whitney
Exceptional
review category group of friends
04-02-2018
Super nice room for a...
Pros: Hot tub in the room was awesome to have after the pool closed.
Cons: Pool room could of been 24 hour
9.2
Anonymous
Wonderful
family with young children
04-02-2018
Superb
Pros:
Cons:
9.6
Traveler
Exceptional
young couple
04-01-2018
Exceptional
Pros: Quiet
Great town. Nice historical neighborhood
Cons: Neighborhood a tad sketchy
Stain on chair in room
9.2
Dottie
Wonderful
family with young children
03-31-2018
Superb
Pros: Staff very nice!
Cons: Key issues.
6.7
Amy
Pleasant
family with young children
03-29-2018
Pleasant
Pros: Beds were very comfortable!
Cons: Wish the continental breakfast had real plates, utensils, etc. Paper and plastic is a bummer. Also, didn't love location.
8.3
David
Very Good
solo traveller
03-28-2018
Very good
Pros:
Cons:
7.5
Tanner
Good
young couple
03-28-2018
Good
Pros:
Cons:
10.0
Debbie
Exceptional
family with young children
03-27-2018
Exceptional
Pros:
Cons:
10.0
Kim
Exceptional
family with young children
03-24-2018
Will come back again.
Pros: Cleanliness and allowed pets.
Cons: N/A
10.0
Kimberly
Exceptional
young couple
03-23-2018
Winderful
Pros: The koi pond was beautiful.
Cons: Nothing
10.0
Angelica
Exceptional
young couple
03-23-2018
Exceptional
Pros:
Cons:
7.9
Elizabeth
Good
family with young children
03-22-2018
A good place to stay...
Pros: Breakfast was good and rooms were comfortable. Our son loved the Koi pond and pool area. Staff was friendly. Convenient location.
Cons:
10.0
Bruce
Exceptional
young couple
03-22-2018
Exceptional
Pros:
Cons:
10.0
Gerald
Exceptional
young couple
03-21-2018
Exceptional
Pros:
Cons:
10.0
Jack
Exceptional
young couple
03-19-2018
Exceptional
Pros:
Cons:
10.0
Marc
Exceptional
family with young children
03-19-2018
Exceptional
Pros:
Cons:
10.0
Ronald
Exceptional
young couple
03-15-2018
Overall this was the best...
Pros: The breakfast was great.
Cons:
10.0
Nicole
Exceptional
young couple
03-15-2018
Exceptional
Pros:
Cons:
7.5
Bryan
Good
family with young children
03-09-2018
Good
Pros: Everything, was a great room. For the price
Cons: No fruit in breakfast
10.0
Yo
Exceptional
family with young children
03-09-2018
My kids, my wife and...
Pros: All Crew is really nice and kind. Room is really clean. Cleaning staff's service is awesome. Conditions of swimming pool and spa is very nice. My kids are 8 and 6 yrs old. They really enjoyed at the pool. Even weather is a little bit cold to swimming, staff of swimming pool made temperature of water suitably. He checked it with a thermometer. Specially, Breakfast buffet is really good. There is big shopping mall is beside of this hotel, so it is comfortable to us to buy something. And last one is this hotel is so quit. Nway, we really recommend this hotel, if you go to eureka. Ah, redwood from this hotel is less than 1 hour only by car.
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