Attractively decorated, this property offers spacious rooms. The second vanity and large mirror are perfect for those needing extra space. The outdoor heated pool is available year-round.
Smoke free premises. 175 units. 3 stories, interior corridors. Accessibility (Call).
valet laundry, airport transportation, area transportation-within 1 mile.
Terms
N, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Good
Based on Ratings from 420 guests
Showing reviews 1 - 5 of 50
7.0
Gary
Good
Business Traveler
09-15-2017
Pros: convienent
Cons: to many buses
1.0
Verified Hotel Guest
Very Poor
Family with Young Children
09-15-2017
Pros:
Cons: Needs updating rough town
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
09-15-2017
Pros: The breakfasts were very good.
Cons: The drapes were torn. Bedbugs were also a problem. Price for each room was a little high.
3.0
Caralyn
Poor
Traveling as Couple
09-15-2017
Pros: The people
Cons: Get the floors cleaned
8.0
Julia
Very Good
Traveling as Couple
09-15-2017
Pros: The staff was very helpful with informing us on good sites to see nearby. Hotel a little dated, but clean. Beds are very comfortable as well as the bath towels.
Cons: The town the hotel was located in was a little rough looking. But great place to stay if your needing a good stop off before the redwoods.
7.0
Verified Hotel Guest
Good
Traveling as Couple
09-15-2017
Pros: Location was great; close to several restaurants within walking distance.
Cons: The bed in our room was saggy in the middle, thus not a great sleep for one of us😓
10.0
Henry
Exceptional
Traveling as Couple
09-15-2017
Pros: Locations
Cons: Perfect
10.0
Pamela
Exceptional
Solo Traveler
09-15-2017
Pros: I've stayed at this hotel many times; their rooms and the beds are very comfortable. I also stay here because I have a small dog who travels with me everywhere, and the hotel is pet-friendly.
Cons: For the first time, I was told there was a non-refundable pet deposit of $15.00, which they waived this time. Be aware this hotel has no security; my car was broken into and all my Christmas shopping stolen; staff didn't even offer to call police for me.
8.0
Terry
Very Good
Traveling as Couple
09-15-2017
Pros:
Cons: No room service.
3.0
Jeb
Poor
Business Traveler
09-15-2017
Pros: The Breakfast Bar was very good. Plenty of fresh fruit
Cons: Old and in need of maintenance/upgrading
9.0
Verified Hotel Guest
Wonderful
Family with Teens
09-15-2017
Pros:
Cons: Card reader on door was faulty, didn't always read key card.
10.0
Darleen
Exceptional
09-15-2017
Pros: The staff was helpful and very friendly. The bed was very comfortable as well.
Cons:
8.0
Victoria
Very Good
Group Traveler
09-15-2017
Pros: Dog-friendly
Cons: The bottom of the tub was half-full of dirt and suds that had not been washed down the drain.
10.0
Verified Hotel Guest
Exceptional
Business Traveler
09-15-2017
Pros: Spectacular staff. They pride themselves on customer service and they do deliver.
Cons:
5.0
David
Fair
Solo Traveler
09-15-2017
Pros: the staff
Cons: parking
1.0
Verified Hotel Guest
Very Poor
Family with Young Children
09-15-2017
Pros: Location.
Cons: The staff at this hotel were the rudest I have encountered after 30 years of travel. Although, when I booked this as a three star hotel with a complimentary breakfast the staff acted like they broke hotel room by providing me a breakfast.
7.0
John
Good
Traveling as Couple
09-15-2017
Pros: The staff was very accommodating and the room was an excellent size. The price was right.
Cons: The hotel is older and near the ocean so when we went into the room, it smelled very musty. In fact the musty smell greats you when you go into the lobby. They were prepared to give us another room, but we opened the window and it was better.
6.0
Verified Hotel Guest
Pleasant
Family with Young Children
09-15-2017
Pros: Nice staff to accommodate late check in.
Cons: Location.
8.0
Lindsay
Very Good
Traveling as Couple
09-15-2017
Pros: easy location on a road trip up/down US101, pet friendly
Cons: smelled like the pet friendly rooms were just converted smoking rooms. stinky!
10.0
Tammy
Exceptional
Family with Teens
09-15-2017
Pros: It was clean and updated.
Cons: I am still not sure if they are charging us for breakfast. They said they were not but had us sign a charge for it. We will see when/if it shows on the credit card statement.
8.0
Verified Hotel Guest
Very Good
Family with Young Children
09-15-2017
Pros: Size of the room. Downtown location was central to everyplace we needed to go.
Cons: Hallways smelled like cigarette smoke.
8.0
Verified Hotel Guest
Very Good
Solo Traveler
09-15-2017
Pros: Large and quiet room with a large bathroom. Bed was very comfortable. Fridge, micro, and coffee maker in room. A wall mounted 52" flat panel TV. Staff was receptive, competent, and friendly.
Cons: Breakfast not included but available for $$. Wifi issues which are in the process of being fixed.
4.0
Verified Hotel Guest
Disappointing
Traveling as Couple
09-15-2017
Pros: The bed was comfy and there were plenty of pillows
Cons: The room smelled. There was no thermostat and the slider to the balcony was difficult to open and there was no chair out there
7.0
Verified Hotel Guest
Good
Family with Young Children
09-15-2017
Pros: Each room has a balcony/patio outside a sliding door. Nice for enjoying the ocean air
Cons: The staff is very snobby. Its a mediocre hotel but they act like its a $----a night place. A smile costs nothing and is worth everything.
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
09-15-2017
Pros: It was so clean. The staff was very professional. The maid even left a welcome note. I would definitely stay here again.
Cons:
4.0
Verified Hotel Guest
Disappointing
Traveling as Couple
09-15-2017
Pros: The room was clean. Great shower Nd water pressure. Hot water.
Cons: The staff members were clearly in over their head for the busy Holiday. We didn't have an ice bucket. We called for one, and they couldn't find one for us the whole trip. So unorganized. The front desk was very unhelpful
8.0
Bobbie
Very Good
Traveling as Couple
09-15-2017
Pros: Waitress in Bar and resturant went out her way to take care of us. Desk clerks did good job.
Cons:
7.0
Verified Hotel Guest
Good
Family with Young Children
09-15-2017
Pros: The pool was great nice and warm. Very good breakfast
Cons:
7.0
Douglas
Good
Family with Teens
09-15-2017
Pros: Convenient location clean and reasonable rates.
Cons: Could use updating older style dark furnishings and finishes. Fine for a weekend stay however.
10.0
Andrew
Exceptional
Senior Traveler
09-15-2017
Pros: Convenience
Cons: Breakfast was not long enough
5.0
Verified Hotel Guest
Fair
Traveling as Couple
09-15-2017
Pros: Nothing in particular. It was very average.
Cons: It was fine.
7.0
Verified Hotel Guest
Good
Business Traveler
09-15-2017
Pros: very friendly stuff, hard to find that now days
Cons: The wifi was on and off, some room deteriorations. The bed is a must replacement like you sinking into a hole. 3 start hotels take this into consideration right of way.
8.8
Verified AAA Guest
Excellent
Couple
08-04-2017
Highly favorable
Pros: Cleanliness of room. Comfortable bed. Ability of desk staff to adapt to out of norm situation.
Cons: Second egress didn't have elevator from ground floor
7.1
Kris
Good
young couple
09-11-2017
Good
Pros:
Cons: Heavy doors cause them to slam rather loudly. So people coming and going during the night kept us awake. Also pets are allowed here so we had barking dogs to contend with too.
7.5
Laurel
Good
young couple
09-08-2017
Great and Dog friendly
Pros: Good beds nice bathroom really clean
Cons: No gluten free option at breakfast; there is healthy gluten free instant oatneal
10.0
William
Exceptional
solo traveller
09-08-2017
Exceptional
Pros: Front desk staff was wonderful. Gave us great suggestions for sightseeing. Breakfast was included and very good. Great location for exploring Redwood National Park.
Cons:
8.3
Doug
Very Good
young couple
09-06-2017
Very good
Pros: Friendly staff
Cons: Dark Bar, okay service
10.0
Keith
Exceptional
young couple
09-06-2017
Exceptional
Pros: Huge comfortable room, good breakfast, convenient shuttle bus to old town restaurants. Great value for money.
Cons:
6.7
Bo
Pleasant
solo traveller
09-05-2017
This facility needs some TLC...
Pros: All the staff were very nice and extremely helpful.
Cons: The property is in bad need of updating. The first room I was given the air conditioner was broken and the sliding glass door to the parking lot could not be closed or locked, The hotel is advertised as having air conditioning and anyone would expect a door to the outside to be able to be closed and locked. A large dead bug remained on the carpeting (the same spot) in the next room I was given for my entire stay... vacuuming, I think not???
7.5
Marsha
Good
family with young children
08-27-2017
Big spacious rooms
Pros: Did not impress me from outside and lobby,but the room was really nice and big!!
Cons: The room
6.7
Julie
Pleasant
family with young children
08-27-2017
Comfortable but little over priced
Pros: Rooms were updated, but not completely/ like the tub tiles and doors were not. Comfortable beds. Pool was nice. Wifi was strong
Cons: Website says breakfast available, I assumed that meant for free, not $10.95 per person. Have stayed in many hotels for less $$ with free breakfast
10.0
Joelle
Exceptional
young couple
08-24-2017
Exceptional
Pros: N/A - did not use restaurant
Cons:
8.3
David
Very Good
young couple
08-22-2017
great room, crappy location
Pros: the bed and sheets were great. room was good size. shower was very nice
Cons: elevator was old and slow
3.3
Monica
Poor
family with young children
08-17-2017
Poor
Pros: The general smell of the hotel was terrible, the pillows were terrible. The price was very high for the quality of the hotel.
Cons: The general smell of the hotel was terrible, the pillows were terrible. The price was very high for the quality of the hotel.
7.1
Arlene
Good
young couple
08-10-2017
Good
Pros: Comfortable hotel, however, the security system on one of the entry doors was broken and the neighborhood was not that great.
Cons:
9.6
Sherilynne
Exceptional
family with young children
08-09-2017
Exceptional
Pros: Comfortable, clean, excellent full breakfast included.
Cons:
10.0
Simone
Exceptional
review category group of friends
08-08-2017
Exceptional
Pros: Bed and pillows
Cons: The sink in the bathroom was clogged
7.5
Lindsey
Good
family with young children
08-07-2017
Good. We only needed one...
Pros: No low fat options or egg free products as choice
Cons:
7.9
Roger
Good
young couple
08-04-2017
Good
Pros: Front desk, breakfast was excellent, staff knowledgeable and accomidating.
Cons: T.V. went off and on during channel search. The folks above tossed cigarette butt over balcony landing in front of our patio was discusting.Our key cards didn't work when tried first time and again later on. Coffee pot not cleaned, ground packet still in Basket of machine and old coffee left in pot. No hand soap left in batroom.
2.9
Disappointed
Poor
solo traveller
08-02-2017
Very poor
Pros:
Cons: First room we were given had hair all over the bed sheets. Second room had what appeared to be blood on a hand towel. There was a party going late into the night on our floor. Had to remind desk staff we were waiting for a roll away four times.
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