Within walking distance to a nearby outlet mall and restaurants, a few guest rooms at this property feature a deep-soaking or jetted tub.
Smoke free premises. 100 units. 4 stories, interior corridors. Accessibility (Call).
Pros: The location! THE LIGHTS WERE BRIGHT! A CENTRALIZED PARKING LOT - FELT SAFE! Almost anywhere I parked, the office could see the lot - NO dark areas to be cornered in- skinny stalls - as is true in hotels on same street! Erica! SMILING, helpful, well mannered & informative first desk person I spoke with... the room was clean, well laid out w/ simple easy to use kitchen area, fridge - the AC unit was good! Food service & café area to sit. Complimentary coffee & snacks....
Cons: If we were to use the hotel often as I do business & hunt for property & new home, the price for some 2 weeks a month would quickly be prohibitive for us. Another chain gives us "frequent guest " program, cuts the price down about 35% - husband uses that for our site work trips - IS THERE A SIMILAR OFFER W/ HILTON that I missed...?
7.1
Christy
Good
family with young children
09-19-2016
Pros: The front desk staff
Cons: Dont like feather pillows
7.5
Mike
Good
mature couple
09-18-2016
Pros: Nice quiet place to stay.
Cons:
6.3
Harold
Pleasant
mature couple
09-15-2016
Pros:
Cons: Had a lot of trouble obtaining keys that worked. Then after getting good keys we
left for the day and upon returning keys
did not work.
5.4
Marilee
Fair
young couple
09-07-2016
Pros: The location was relatively clean and up to date.
Cons: The hotel is SO noisy, you can hear everything including the very loud housekeeping staff. Beds are very uncomfortable and the mattress moves around on the platform, pillows are not comfortable either. Shower curtain could use replacing, it was kind of yellow. TV channel selection was minimal and the keys to our room just stopped working. The employee who checked us in could have been more pleasant--she was very unfriendly.
9.2
Peter
Wonderful
review category group of friends
08-30-2016
Pros: Clean hotel, nice friendly staff
Cons: We wanted to eat breakfast for the $11.95 price, but there they told us that the cook didn't show up that morning so , there was no omelet. I was upset about that and I don't think it's worth paying $11.95 for some coffee and muffins or fruit. Not happy about that
8.3
Judy
Very Good
family with young children
08-28-2016
Pros: Clean and a friendly staff!
Cons: The gym was very tiny.
8.3
Michael
Very Good
family with young children
08-25-2016
Pros: Comfy hotel, good location. Nice sized rooms.
Cons: We booked it for the pool but the pool was in the shade of the building and consequently quite cold. It was also small. Also didn't like that breakfast was $12/person.
9.2
Misty
Wonderful
review category group of friends
08-16-2016
Pros: The staff was incredibly gracious and accommodating in every way.
Cons: paper thin walls :-(
10.0
Helen
Exceptional
solo traveller
08-09-2016
Pros: I love the modern and clean look of this hotel. I also like the staff especially Marlon, the guy who checked us in. Also, the breakfast buffet is excellent and affordable.
Cons: I hear a little bit of noise from next room.
10.0
Penny
Exceptional
solo traveller
08-04-2016
Pros: Clean and well cared for. Friendly Staff
Cons: A little pricey but worth the cost
9.6
Nancy
Exceptional
family with older children
07-26-2016
Pros: The staff here is very courteous and the service is excellent. The staff goes above and beyond what is required of them and anticipates your needs before you even ask. The evening manager in particular provides excellent service. We have stayed at this hotel several times and will continue to choose this hotel when staying in the area.
Cons:
5.8
Diana
Okay
mature couple
07-19-2016
Pros: The ambiance of the hotel.
Cons: Rooms were not sounds proof, you can hear people walking and talking. Plus the staff failed to tell us they were doing construction in the lobby so we woke up to things in disarray in the lobby when we were checking out.
8.3
Patrick
Very Good
family with older children
07-11-2016
Pros:
Cons: Get rid of the tubs and shower curtains.
10.0
Ola
Exceptional
family with older children
07-06-2016
Pros: Absolutely perfect from the entrance to last minute next morning. Thank you for such perfect staying.
Cons: There was nothing we could complain:)
10.0
Candice
Exceptional
young couple
07-05-2016
Pros: Excellent service, very nice accommodations. Walking distance to restaurants and shopping. 10 minute drive to American river.
Cons:
9.0
Kathi
Wonderful
06-21-2016
Pros: Front desk staff were excellent.
Cons:
8.0
Verified Hotel Guest
Very Good
Solo Traveler
06-15-2016
Pros: Beds very comfortable, fruit and coffee available...for on the go
Cons: Difficult to find entrance
8.8
Anonymous
Excellent
mature couple
05-31-2016
Pros: The breakfast was not good for the money.If you did a better job with it you would be the best
Cons: The room was great really really above and beyond
9.2
Catraveller
Wonderful
solo traveller
05-27-2016
Pros: Decor
Cons: Shared door room...could hear the other guest coughing
8.8
Erik
Excellent
solo traveller
05-23-2016
Pros: Room was comfy and bed was great
Cons: Cost of breakfast
7.5
Debraann
Good
solo traveller
04-29-2016
Pros: I loved how comfortable the bed was! Very clean room. Had everything one would need during their stay. Very friendly staff. I will stay here again.
Cons: I was disappointed that they don't have room service for breakfast. I was very tired from my trip and didn't want to go downstairs to have breakfast.
8.0
Danielle
Very Good
04-25-2016
Pros: Huge bathtub and the employees were wonderful.it was surprisingly cheap atmosphere for a hilton
Cons:
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
04-19-2016
Pros: Great location; good, clean, current aesthetic; very friendly and helpful staff.
Cons: The fitness center could've been a little bigger; the entrance to the pool is THROUGH the fitness center, making for quite a bit of undesirable foot traffic in a small room.
7.0
Tom
Good
Solo Traveler
03-21-2016
Pros: Price, location and cleanliness
Cons: Too noisy, doors banging all night and screaming kids
8.0
Kimberly
Very Good
Solo Traveler
03-02-2016
Pros: I liked the location across from the outlet mall. I liked the hot breakfast, and happy hour! Room was large, and clean, plus free wifi!
Cons: I did not like having a room right off of the lobby. There was a lot of noise in that area that I heard from inside my room.
10.0
Octavio
Exceptional
family with young children
01-29-2016
Pros: Excellent personal , food so good, clean rooms and amazing lobby.
Cons:
3.3
Jimmy
Poor
review category group of friends
01-26-2016
Pros: wine available for purchase
Cons: no movies on demand, messy bedding, dirty bathroom
9.2
Michael
Wonderful
mature couple
01-05-2016
Pros: Wonderful staff
Cons: Batbtub shower combo a little dirty
4.0
Verified Hotel Guest
Disappointing
Family with Young Children
01-03-2016
Pros: The room was nice and had excellent pillows
Cons: Yes. I specifically booked a room with a microwave in it and the microwave did not work. They never offered to change rooms or offered to accommodate me.
8.3
Paul
Very Good
family with older children
12-23-2015
Pros: Large Spacious suites.
Cons: Only one bathroom. no free wifi.
7.1
Jacquelyn
Good
review category group of friends
12-09-2015
Pros:
Cons: Beds need to be changed out. It was like sleeping on the side of a mountain
9.6
Richard
Exceptional
solo traveller
11-01-2015
Pros: Friendly employees
Cons: The cost should be lower on weekends
2.5
Anonymous
Poor
young couple
10-24-2015
Pros: Everything was terrible
Cons: Terrible customer service. Worst my husband and I have ever experienced. We will never return.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
10-07-2015
Definitely a repeat. Wishing for more time there as the outlets were across the street.
Pros: Clean. Up to date. Helpful staff. Very close to Folsom walking and cycling trails!!
Cons:
8.3
Mary
Very Good
mature couple
10-07-2015
Pros: Pool and hot tub. Location and staff.
Cons: Sink wouldn't drain very goog. Double beds uncomfortable.
8.8
Maryann
Excellent
mature couple
09-15-2015
Pros: The staff is so very pleasant , helpful. Wonderful people all shifts.
Cons:
6.7
Folsom
Pleasant
review category group of friends
09-08-2015
Pros:
Cons: My bill came and it was for $25 more than the Bookings.com guaranteed rate! I had to argue with them to change it, although they eventually did. When I checked in, they wouldn't tell me the rate, and just said "oh, it's from Bookings.com, so it's that rate." but wouldn't let me see the amount. Then, the price increase. Not sure if this is Bookings fault or Hilton's.
8.0
Steven
Very Good
Solo Traveler
09-07-2015
Pros:
Cons: No fan in the bathroom.
9.6
Chris
Exceptional
solo traveller
08-23-2015
Pros: I was only there long enough to sleep in the middle of the day having to return to work that night they pushed the checking to noon for me instead of 3 o'clock which was great.A reduced rate considering they had a full house and was able to rebook the same room that night would've been nice but it's still Okay.
Cons: they let me check in early
10.0
Carli
Exceptional
mature couple
06-18-2015
Pros: It is informal for a Hilton. We met people in the lobby where all meals, coffee, etc, are available. It was open and roomy and bright. Unique idea and good use of space.
Cons: We thought the water saving efforts good, but the air conditioning too cold in room and difficult to control and wasteful and when it was 90 degrees in Folsom outside,they were wasting g gas for a phoney fireplace in the lobby!Loby over air condoned as well. Also, coffee and tea free, but no choice for food, set menu with high price total only business could afford, not Best Weatern style,free and simple.
7.5
Anonymous
Good
solo traveller
01-27-2015
Pros:
Cons: The hot water wasn't that great, took a cold shower twice but other then that everything was great.!
9.6
Debra
Exceptional
mature couple
01-20-2015
Pros:
Cons: Not providing free breakfast.
10.0
Mark
Exceptional
mature couple
01-03-2015
Pros: This place is the best place to stay if you want great hotel and a great location.Shopping ,eaten out everythings, in walking distance fron the Hilton Garden Inn.I rate this hotel one of the best we have stay at.My next trip I will stay here.i give the hotel and the staff a 10 plus,thank you for our stay. Thanks Mark&Penny Lynch
Cons: not a thing
9.6
Andrew
Exceptional
family with young children
11-30-2014
Pros: I liked how it's in the shopping center near outlets. It's also close to Placerville and Sacramento so we were able to avoid the Thanksgiving and Black Friday traffic. The large table that seats 8 in the lobby is great for gathering for families or business.
Cons: Nearest pharmacy was a 10 minute drive.
7.5
Debbie
Good
mature couple
11-14-2014
Pros: Room was comfortable and clean
Cons: No breakfast included
9.6
Sahil
Exceptional
young couple
11-12-2014
Pros: The hotel is beautiful and very clean. The dining options looked great.
Cons: Nothing complimentary.
7.1
Thomas
Good
mature couple
10-21-2014
Pros: Quiet
Cons: Nothing
10.0
Amanda
Exceptional
review category group of friends
10-07-2014
Pros: The location was excellent. The hotel is a contemporary and above average. The room was clean but the beds were small, would have preferred 2 queens Instead of doubles. Breakfast options looked great, but would have preferred free like most comparable hotels I stay at. I would def recommend to friends though. Overall a great experience
Cons:
8.8
Mary
Excellent
review category group of friends
10-06-2014
Pros: Great location. Very convenient to the outlets and the Harris Center where I had concert tickets. Very comfortable, attractive hotel.
Cons: Beds and pillows were a little too soft for my tatste. I prefer a firm mattress and pillow.
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