Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Within walking distance to an outlet mall, movie theater and restaurants, a few guest rooms at this property feature a deep-soaking or jetted tub.
Smoke free premises. 100 units. 4 stories, interior corridors. Accessibility (Call).
Pros: I liked the location across from the outlet mall. I liked the hot breakfast, and happy hour! Room was large, and clean, plus free wifi!
Cons: I did not like having a room right off of the lobby. There was a lot of noise in that area that I heard from inside my room.
7.0
Anonymous
Good
08-11-2017
Pros: Price, location and cleanliness
Cons: Too noisy, doors banging all night and screaming kids
8.0
Anonymous
Very Good
08-11-2017
Pros: Huge bathtub and the employees were wonderful.it was surprisingly cheap atmosphere for a hilton
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: Front desk staff were excellent.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Right by the freeway and clean. Nice size rooms that are comfortable.
Cons: It was very confusing when it came to breakfast I was first told that continental breakfast was included but if I wanted anything cooked there is a standard fee. Then the next day some guy comes gives my cousin a bill for $11.19. Weird!
9.0
Anonymous
Wonderful
08-11-2017
Pros: The staff.
Cons: No not really
10.0
Anonymous
Exceptional
08-11-2017
Pros: clean and comfortable bed
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Location. It was convenient for our needs.
Cons: The fire alarm on the ceiling had no covers and a few cracks on the side of the cabinet where the refrigerator and microwave are on.
1.0
Anonymous
Very Poor
08-11-2017
Pros: Ridiculous ! ..never again.
Cons: very badly treated ..apathetic behavior. will think many times before giving them business again. Bad!
10.0
Anonymous
Exceptional
08-11-2017
Pros: Staff was really friendly.
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: The location and price. It is a short drive to Folsom and citrus heights
Cons: The hotel is a bit outdated. Bathroom is not modern and sheets a little
5.0
Anonymous
Fair
08-11-2017
Pros: Close to Outlet's.
Cons: Rooms need to be remodeled.
7.5
Anonymous
Good
07-27-2017
Clean rooms confrontabl bed and...
Pros: Clean
Cons: There's no continental breakfast
3.3
Anonymous
Poor
07-05-2017
Poor
Pros: Fairly new
Cons: No hot water
8.8
Anonymous
Excellent
07-02-2017
Folsom convience
Pros: excellent bed. location close to shopping and freeway and restaurants.
Cons: nothing
10.0
Anonymous
Exceptional
05-29-2017
Exceptional
Pros: Great customer service
Cons:
9.6
Anonymous
Exceptional
05-01-2017
Quality stay
Pros: Bed was like a cloud
Cons: Free breakfast!
7.5
Anonymous
Good
03-20-2017
Friendly staff, but would not...
Pros: Front desk very friendly and efficient.
Cons: Had to have tv replaced. Comforter on bed needs replacing, or gotten rid of. Not very clean. Awakened several times between 11pm and 4 am by noise in hall and above us. Did not eat breakfast. Thought it was included, but no, and over-priced.
7.5
Anonymous
Good
01-23-2017
Good
Pros:
Cons: The Conrad Hilton hamburger was terrible
8.8
Anonymous
Excellent
01-12-2017
Good !! I'll be back.
Pros: Comfortable room, nice location, easy access to food.
Cons:
7.5
Anonymous
Good
12-30-2016
Good hotel, hard to find
Pros: Friendly staff
Cons: Restaurant is to small, servers to busy talking than serving. Limited menu. Hard to find this hotel, name is on side of building and not on the front.
9.6
Anonymous
Exceptional
12-23-2016
Good
Pros: The suit
Cons: One of the font desk recepcionis
10.0
Anonymous
Exceptional
11-19-2016
VERY GRACEFUL PLACE
Pros: Great property. Will definatley go back.. 5stars for sure. Nice people & clean facilities.. great lication...
Cons:
10.0
Anonymous
Exceptional
11-12-2016
Exceptional
Pros: Spacious room, very clean, quit, happy hour
Cons: Nothing
8.3
Anonymous
Very Good
10-31-2016
Going to outlets or Folsom...
Pros: Location to outlets and Folsom really good
Cons: Signage for entering parking lot for hotel abscent ---- kind of weird location in middle of strip mall ????
9.2
Anonymous
Wonderful
10-24-2016
Would gladly spend another night...
Pros: Very clean!!
Cons: Did not like the pillows
10.0
Anonymous
Exceptional
10-01-2016
Exceptional
Pros: Easy access and great location. Quiet, extremely modern and well kept. Plenty of safe parking. Perfect home base location or for the one nighter.
Cons: Did not have any issues.
9.6
Anonymous
Exceptional
09-20-2016
CLEAN! GREAT & WELL LIT...
Pros: The location! THE LIGHTS WERE BRIGHT! A CENTRALIZED PARKING LOT - FELT SAFE! Almost anywhere I parked, the office could see the lot - NO dark areas to be cornered in- skinny stalls - as is true in hotels on same street! Erica! SMILING, helpful, well mannered & informative first desk person I spoke with... the room was clean, well laid out w/ simple easy to use kitchen area, fridge - the AC unit was good! Food service & café area to sit. Complimentary coffee & snacks....
Cons: If we were to use the hotel often as I do business & hunt for property & new home, the price for some 2 weeks a month would quickly be prohibitive for us. Another chain gives us "frequent guest " program, cuts the price down about 35% - husband uses that for our site work trips - IS THERE A SIMILAR OFFER W/ HILTON that I missed...?
7.1
Anonymous
Good
09-19-2016
Good
Pros: The front desk staff
Cons: Dont like feather pillows
7.5
Anonymous
Good
09-18-2016
Quiet, clean & comfortable
Pros: Nice quiet place to stay.
Cons:
6.3
Anonymous
Pleasant
09-15-2016
We do not intend on...
Pros:
Cons: Had a lot of trouble obtaining keys that worked. Then after getting good keys we
left for the day and upon returning keys
did not work.
5.4
Anonymous
Fair
09-07-2016
Not quite up to par...
Pros: The location was relatively clean and up to date.
Cons: The hotel is SO noisy, you can hear everything including the very loud housekeeping staff. Beds are very uncomfortable and the mattress moves around on the platform, pillows are not comfortable either. Shower curtain could use replacing, it was kind of yellow. TV channel selection was minimal and the keys to our room just stopped working. The employee who checked us in could have been more pleasant--she was very unfriendly.
9.2
Anonymous
Wonderful
08-30-2016
Superb
Pros: Clean hotel, nice friendly staff
Cons: We wanted to eat breakfast for the $11.95 price, but there they told us that the cook didn't show up that morning so , there was no omelet. I was upset about that and I don't think it's worth paying $11.95 for some coffee and muffins or fruit. Not happy about that
8.3
Anonymous
Very Good
08-28-2016
Great hotel to stay in...
Pros: Clean and a friendly staff!
Cons: The gym was very tiny.
8.3
Anonymous
Very Good
08-25-2016
Very good
Pros: Comfy hotel, good location. Nice sized rooms.
Cons: We booked it for the pool but the pool was in the shade of the building and consequently quite cold. It was also small. Also didn't like that breakfast was $12/person.
9.2
Anonymous
Wonderful
08-16-2016
Superb
Pros: The staff was incredibly gracious and accommodating in every way.
Cons: paper thin walls :-(
10.0
Anonymous
Exceptional
08-09-2016
Excellent Hotel
Pros: I love the modern and clean look of this hotel. I also like the staff especially Marlon, the guy who checked us in. Also, the breakfast buffet is excellent and affordable.
Cons: I hear a little bit of noise from next room.
10.0
Anonymous
Exceptional
08-04-2016
Exceptional
Pros: Clean and well cared for. Friendly Staff
Cons: A little pricey but worth the cost
9.6
Anonymous
Exceptional
07-26-2016
Excellent and courteous service
Pros: The staff here is very courteous and the service is excellent. The staff goes above and beyond what is required of them and anticipates your needs before you even ask. The evening manager in particular provides excellent service. We have stayed at this hotel several times and will continue to choose this hotel when staying in the area.
Cons:
5.8
Anonymous
Okay
07-19-2016
Could of been better!
Pros: The ambiance of the hotel.
Cons: Rooms were not sounds proof, you can hear people walking and talking. Plus the staff failed to tell us they were doing construction in the lobby so we woke up to things in disarray in the lobby when we were checking out.
8.3
Anonymous
Very Good
07-11-2016
Very good
Pros:
Cons: Get rid of the tubs and shower curtains.
10.0
Anonymous
Exceptional
07-06-2016
Perfect!
Pros: Absolutely perfect from the entrance to last minute next morning. Thank you for such perfect staying.
Cons: There was nothing we could complain:)
10.0
Anonymous
Exceptional
07-05-2016
Exceptional
Pros: Excellent service, very nice accommodations. Walking distance to restaurants and shopping. 10 minute drive to American river.
Cons:
9.2
Anonymous
Wonderful
05-27-2016
Good room
Pros: Decor
Cons: Shared door room...could hear the other guest coughing
8.8
Anonymous
Excellent
05-23-2016
Fabulous
Pros: Room was comfy and bed was great
Cons: Cost of breakfast
7.5
Anonymous
Good
04-29-2016
Enjoyable stay at this hotel
Pros: I loved how comfortable the bed was! Very clean room. Had everything one would need during their stay. Very friendly staff. I will stay here again.
Cons: I was disappointed that they don't have room service for breakfast. I was very tired from my trip and didn't want to go downstairs to have breakfast.
10.0
Anonymous
Exceptional
01-29-2016
My daughter loves this place,...
Pros: Excellent personal , food so good, clean rooms and amazing lobby.
Cons:
3.3
Anonymous
Poor
01-26-2016
dissatisfied
Pros: wine available for purchase
Cons: no movies on demand, messy bedding, dirty bathroom
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