This smaller hotel, just south of the San Bernardino mountains and near several major interstates, offers convenience to local attractions, shops and restaurants. Rooms are spacious and comfortable. A competent staff serve guests in a neighborly fashion.
80 units. 3 stories, interior corridors. Accessibility (Call).
Cons: 1. Could have used a TV Channel Guide
2. Room did not have a table, plenty of room for one.
9.6
Lucy
Exceptional
mature couple
08-29-2016
Pros: Overall, very satisfied. Able to book the room at the last minute due to traffic conditions. Great breakfast accommodations.
Cons: No guide for TV channels (to see what was on without clicking through every channel). Very few channels.
7.5
Debbie
Good
family with young children
08-27-2016
Pros: The superviser was extra nice.
Cons: Their breakfast egg is horrible
8.3
Anonymous
Very Good
mature couple
08-25-2016
Pros:
Cons: A/c wasn't worki g well
8.3
Mary
Very Good
mature couple
08-16-2016
Pros: I was impressed with comfort of bed and cleanliness of room and facility. We travel a lot for leisure and this was a good value. Did not know breakfast was included and was better than a continental breakfast
Cons: Was very upset when we arrived at 2 pm and was informed it would cost 35.00 to check in an hour early which is basically 1/3rd of what the entire night cost! My husband and I travel frequently and stay at many different hotels. I have NEVER been charged additional for early check in. It was 110 degrees outside to boot! We went and hung out at Starbucks for an hour rather than pay that ridiculous fee. Then of course there was a wait to check in when we came back cause I guess everyone else was told to come back then. This is a ridiculous policy and I owed to never stay here again. But the staff were all friendly and the room was superior to many I've stayed in as far as cleanliness and comfort go so I let the negative beginning go
7.5
Mjcvez
Good
mature couple
08-16-2016
Pros: It was close to San Manuel Amphitheater
Cons: The pool area was hot and muggy no ventilation
3.3
Anonymous
Poor
review category group of friends
08-16-2016
Pros: Location for San Manuel Amphitheater but the stay negated all of that.
Cons: Staff not trained properly. After check in time, rooms were not ready/cleaned yet. Safety/security/privacy issue when staff issued my room key to another guest and they walked in our room. Showers did not work. Their poor excuse everyone is showering right now.
10.0
Birthday
Exceptional
review category group of friends
08-15-2016
Pros: The jacuzzi suite and comfort of the bed
Cons: I didn't like that the refrigerator was not on. I had to wait for it to get cold
7.5
Dwayne
Good
mature couple
08-09-2016
Pros: Have stayed there several times before. Good hotel will stay there again.
Cons: No complaints.
9.2
Dawn
Wonderful
family with young children
08-09-2016
Pros: Breakfast was good but cold. Sausages dried out and cold.
Cons: The price of the room was fair for the weekend, but I had booked online because I did not know of any hotels in Fontana cause I am not familiar with the area. The rate Booking Buddy gave me was $20.00 HIGHER than what the hotel quoted me at check in. That was a surprise to me and why so?
You guys are supposed to save us money, is it not? Expedia and you have left a bitter taste in my mouth and I know you dont give a fig about it, so Thanks and dont expect me to ever book with you again.
7.9
Emma
Good
review category group of friends
08-08-2016
Pros: It was near our activity. Staff was friendly
Cons:
10.0
Kalie
Exceptional
review category group of friends
08-02-2016
Pros: Great booking! Was in Fontana for Hard Summer Music Festival - Perfect hotel for the weekend! The staff was friendly and they let us check in early with ONLY a $35 fee!!! I will def stay here again.
Cons:
5.8
Miguel
Okay
solo traveller
07-28-2016
Pros: Like how close the location is to the the freeway and surrounding areas are.
Cons: Didn't like the remake the front receptionist made after me and my friend walked out for then evening.
Her remarks ' tisk tisk '
Also didn't like there was and additional hundred dollar hold on my card for pet or smoke cleaning I'm not a smoker and don't have a pet
5.4
Beatice
Fair
mature couple
07-11-2016
Pros: Good location for our need
Cons: Not sure where I noticed rug soiled.
9.2
Linda
Wonderful
family with older children
07-07-2016
Pros: breakfast was always well stocked and plenty to choose from
Cons: smell in stairway from rubbish
10.0
Ericka
Exceptional
solo traveller
07-07-2016
Pros: I needed to check in earlier..they had no ploblem accomodating me
Cons:
9.2
Oren
Wonderful
young couple
05-28-2016
Pros: very nice place good breakfast clean room
Cons:
9.2
Robert
Wonderful
mature couple
05-27-2016
Pros: Beds were comfortable and soft pillows were nice.
Cons: Breakfast was adequate however a little different variety on some days would be enjoyable for those that are there more than a few days. Longer hours on weekends would be good.
9.6
Donna
Exceptional
solo traveller
05-24-2016
Pros: Close to speedway and a # of eating places.
Cons:
5.0
Ammar
Fair
solo traveller
05-10-2016
Pros:
Cons: 1.No one clean the room for the two days stay.
2.they didn't keep water beside the coffee maker when I asked they said it must be their and they will send but I didn't get it.
3. You can feel the sound for the side room which make it so noisy.
8.8
Pam
Excellent
mature couple
05-07-2016
Pros: Loved the friendly welcome.
Cons:
8.3
Jan
Very Good
mature couple
05-01-2016
Pros:
Cons: The breakfast could have been for an hour longer. The air conditioner could have been turned on so it was not so hot when we first went in.
7.5
Bart
Good
young couple
04-12-2016
Pros: Nice breakfast
Cons: You don't want a room underneath a room which has a Jacuzzi, the pump makes way too much noise.
9.6
Bettyjo
Exceptional
family with young children
03-30-2016
Pros: Location was great! And the beds were comfortable
Cons:
10.0
Robin
Exceptional
mature couple
03-15-2016
Pros: :)
Cons: Very clean
9.6
Charles
Exceptional
solo traveller
03-11-2016
Pros: Friendly staff and great location
Cons: Smell of cigaratte
3.0
Verified Hotel Guest
Poor
Business Traveler
03-04-2016
Pros: The bed was pretty comfortable and the air conditioning worked well.
Cons: I waited over 10 minutes for someone to show up at the front desk when I was trying to check in. She wasn't very friendly. The room smelled like cigarette smoke. There were stains on the bed spread. A general uncleanliness throughout the hotel.
2.9
Me
Poor
family with young children
03-02-2016
Pros: Rooms dirty and smelled
Cons: The staff inconvienienced me when I arrived saying myname wasn't on the reservation, which it was. I had to call booking.com and make them talk to hotel itself to confirm everything. Took an hour to get my room. And I was with a baby and fresh off the plane. Such an inconvenience
10.0
Elaine
Exceptional
solo traveller
02-29-2016
Pros: The front desk staff was very awesome both day and night shift. Breakfast was very delicious and overall stay was great.
Cons: Elevator could be a little faster.
9.6
Debbie
Exceptional
solo traveller
02-16-2016
Pros: It was located in a convenient spot. The safe was nice.
Cons: There wasn't anything I didn't like
7.5
Cochrans
Good
mature couple
01-21-2016
Pros: Bed was comfy..location ideal(Bass Pro)
Fairly quiet
Friendly staff
Cons: closet door wouldn't close & I was afraid to put pressure on it (mirrored doors) but, husband closed it & we didn't use it. We did report it.
Breakfast had sugared cereal only
2.9
Troy
Poor
mature couple
01-19-2016
Pros:
Cons: One attendant, no management on property... Booking was not submitted from booking.com so now I have to go through the whole process of being reimbursed for the overpayment from the hotel. We spent over an hour and 30 minutes trying to get checked in. The entire 2nd floor that we were on smelled like marijuana for both days of our stay continuously....
10.0
Carla
Exceptional
family with young children
01-19-2016
Pros: It was clean. You can feel it in the blankets and pillows.
Cons: Mmmmm I'm thinking. Maybe how the trash bin in the bathroom didn't have a trash bag.
10.0
Tiffany
Exceptional
family with young children
01-10-2016
Pros: The indoor pool and jacuzzi was the best! The kids had a great time in there. The rooms were very nice and great continental breakfast I was very impressed! Definitely coming back for another stay!
Cons:
8.5
Letishia
Excellent
young couple
01-06-2016
Pros: Location was great staff friendly
Cons: Furniture old
8.8
Maria
Excellent
family with young children
01-02-2016
Pros: Beds are very comfy ..indoor pool
Cons: Staff very unsatisfying
6.3
Stacy
Pleasant
family with older children
12-29-2015
Pros: location
Cons: the hot breakfast was poor compared to previous locations I have stayed at. Asked for a roll away bed twice and was completely ignored by staff.
7.5
Ronald
Good
mature couple
12-02-2015
Pros: Clean and courteous staff,
Cons:
8.8
Tina
Excellent
mature couple
11-18-2015
Pros: Everything was good
Cons: I booked it through booking.com and could no get my money back on the last day as we had to leave a day early. The next time I would call the hotel direct as then I could have got mymoney back for the last day and not used booking.com.
9.2
Judith
Wonderful
mature couple
10-21-2015
Pros: The room was very clean, comfortable and well appointed.
Cons: The price was more than we wanted to pay since it was only an overnight.
10.0
Victoria
Exceptional
mature couple
10-07-2015
Pros: clean, friendly and easy to get to and good price.
Cons: Elevator had a different number showing for floor verses the real number of the floor.
10.0
Marsha
Exceptional
solo traveller
09-11-2015
Pros: Nice hotel, good location, nice staff, very clean!!
Cons:
9.6
Felix
Exceptional
review category group of friends
09-09-2015
Pros: everything
Cons: couldnt find wifi password
10.0
Justin
Exceptional
review category group of friends
09-09-2015
Pros: The nice clean rooms
Cons: Nothing
3.8
Linda
Poor
review category group of friends
09-05-2015
Pros: Nothing
Cons: Walked in my room to no beds made and the bath tub filled with scum.It took 45 minutes to get a different room with no discount at all. Ileft a not for the manager to call me so I could show the pictures ofthe room we walked in on... It's been 6 days and I have yet toreceive a call. No Customer service at this Hotel at all!!! Will notstay here again :(
8.3
Florina
Very Good
mature couple
08-30-2015
Pros: well located
front desk did try to help, and offered to help carry our luggage.
Cons: twice our keys did not work.
We had to carry our luggage
must have being a busy moment.
9.6
Tina
Exceptional
mature couple
08-28-2015
Pros: Cleaness
Cons: The customer service
6.7
Mimi
Pleasant
mature couple
08-25-2015
Pros: The bed was comfortable and the room was nice.
Cons: The WiFi didn't work, the jacuzzi wasnt clean, and the room was smaller than the pictures on this site.
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