Hotels have overall ratings in the top 20% for their Diamond Rating level, plus no member complaints in the past 12 months and A Rated cleanliness and condition.
AAA Inspector Notes
This smaller hotel, just south of the San Bernardino mountains and near major interstates, offers convenience to local attractions, shops and restaurants. Rooms are comfortable and nicely decorated. A competent staff serve guests in a neighborly fashion.
Smoke free premises. 80 units. 3 stories, interior corridors. Accessibility (Call).
Pros: I am a none smoker and the room didn't smell like cigarette smoke. I've been in none smoking and they have smelled terrible. They were very nice at the front desk.
Cons: Fruit flies all over the place, one pillow per person and bed sheets had some stains. Breakfast wasn't anything special.
6.0
Verified Hotel Guest
Pleasant
Solo Traveler
04-13-2018
Pros: Location
Cons: The smoking
9.0
Verified Hotel Guest
Wonderful
Solo Traveler
04-13-2018
Pros: Clean rooms. Good location
Cons: Needs a larger fitness room
8.0
Paul
Very Good
Solo Traveler
04-13-2018
Pros: Clean and recently renovated. Nice staff and pool area
Cons: No
9.0
Verified Hotel Guest
Wonderful
Family with Young Children
04-13-2018
Pros: Very clean. Great staff. Nice complementary hot breakfast
Cons: No. All was good
6.0
Timothy
Pleasant
Family with Young Children
04-13-2018
Pros: Free breakfast
Cons: Parking lot is sketchy with homeless camps in the area. Didn’t feel safe leaving my car in the lot. Had to change rooms when we first checked in as the room smelled like someone had puked booze and food and it was cleaned up right before we walked
8.8
Missy
Excellent
family with young children
04-10-2018
Fabulous
Pros:
Cons:
5.4
Heather
Fair
solo traveller
04-05-2018
Passable
Pros: Breakfast had a good variety of options.
Cons: Rooms not as updated or large as photos make them appear. They are clean and you can tell they've been upgraded, but they still have a motel feel to them (sink/mirror outside of bathroom, bathroom/tub looks like a typical motel bathroom, etc.). TV did not work at times (DirectTV), but staff did try their best to get it working and were very nice. Even the cleaning lady was trying to reconfigure the remote because whoever typically does it was out that day.
9.2
Naisha
Wonderful
solo traveller
04-01-2018
Awesome
Pros: Everything
Cons: None
9.6
William
Exceptional
review category group of friends
03-31-2018
Beautiful
Pros:
Cons:
10.0
Magdalena
Exceptional
solo traveller
03-28-2018
Exceptional
Pros: Great location
Cons:
7.1
Anonymous
Good
young couple
03-27-2018
Good
Pros:
Cons:
7.9
Mike
Good
solo traveller
03-22-2018
Very relaxing and safe feeling
Pros: The front desk staff was very helpful and nice and went out of her way to help me very nice !
Cons: N/A
9.6
Naisha
Exceptional
solo traveller
03-20-2018
Awesome!
Pros: Everything was Awesome!
Cons: N/A
7.1
Randi
Good
family with young children
03-11-2018
Good
Pros:
Cons:
6.7
Usiel
Pleasant
family with young children
03-04-2018
Pleasant
Pros:
Cons: having the bed sheets not changed every day
10.0
Arlene
Exceptional
family with young children
03-04-2018
Exceptional
Pros:
Cons:
10.0
Tyrone
Exceptional
family with young children
03-01-2018
Exceptional
Pros: Location
Cons: Bigger rooms
10.0
Williams
Exceptional
solo traveller
02-27-2018
Great stay.
Pros: I liked the breakfast in the morning. It’s super convenient. I like the room. It was clean. The staff is really love the Fontana CA location.
Cons: I don’t like that you can’t take your breakfast food up to your room. That’s not convenient at all.
6.7
Anonymous
Pleasant
solo traveller
02-25-2018
Hotel review
Pros:
Cons: I was not able to adjust the room rate from 3 people to 1 person. When I arrived, I informed them that the others did not come, and asked if I could get a single room instead. Though there was availability, I could not change because I booked through your company. Very unhappy about this.
9.6
Roxanna
Exceptional
young couple
02-22-2018
Exceptional
Pros:
Cons:
10.0
Delmer
Exceptional
young couple
02-21-2018
Friendly and comfortable and easy...
Pros: The bed was very comfortable.
Cons: Not much, people were friendly and the room was comfortable so all in all there was nothing that I didn't like.
10.0
Corey
Exceptional
young couple
02-19-2018
Exceptional
Pros:
Cons:
10.0
Candy
Exceptional
family with young children
02-04-2018
Exceptional
Pros:
Cons:
10.0
Lawrence
Exceptional
family with young children
01-28-2018
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
mature couple
01-19-2018
Exceptional
Pros:
Cons:
10.0
Robert
Exceptional
young couple
01-12-2018
Excellent!
Pros:
Cons:
8.3
Elizabeth
Very Good
family with young children
01-10-2018
Very good
Pros:
Cons:
10.0
Anonymous
Exceptional
review category group of friends
01-09-2018
Exceptional
Pros: Great staff
Cons:
10.0
Lisa
Exceptional
young couple
01-08-2018
Exceptional
Pros:
Cons:
7.9
R
Good
family with young children
01-07-2018
Good for the price. Good...
Pros: Friendly staff. Paid attention to each request. Pool, hot tub and pool area were beautiful and well maintained.
Cons: Bedding needs to be fresher. The hotel is non smoking but the room still had a lingering smell from past smoke. Hot pool was beautiful but not very hot and bubble jets didn't work - a real bummer.
7.5
Anonymous
Good
mature couple
01-04-2018
Good
Pros:
Cons:
9.2
Maritza
Wonderful
young couple
12-31-2017
Superb
Pros:
Cons:
10.0
Anonymous
Exceptional
family with young children
12-29-2017
Will be back again!
Pros: Staff is great. Grounds are well maintained. Very clean room
Cons: BRING BACK THE STRAWBERRY WAFFLE BATTER!
8.3
Teresa
Very Good
young couple
12-26-2017
Good value
Pros: Good value
Cons:
6.7
Armando
Pleasant
young couple
12-20-2017
Breakfast nook.
Pros: Proximity to I 15
Cons: Our room smelled strongly of tobacco smoke. When I complained they offered to switch the room. My beef is," why was I put there to begin with." And the breakfast room is so small with an unfriendly staff.
4.2
Jon
Disappointing
solo traveller
12-13-2017
The water in the shower...
Pros:
Cons: The water in the shower barely came out not very much hot water TV was poor cleanliness was poor
7.5
Darrell
Good
solo traveller
12-10-2017
Good
Pros:
Cons:
7.5
Krystal
Good
young couple
12-10-2017
Good
Pros:
Cons:
5.0
Anonymous
Fair
mature couple
12-09-2017
Passable
Pros:
Cons:
5.4
Anonymous
Fair
young couple
12-06-2017
We needed lodging close to...
Pros:
Cons: In general, property needs overhaul. Rooms, hallways are dreary and shabby.
10.0
Anonymous
Exceptional
mature couple
12-05-2017
Exceptional
Pros:
Cons:
7.5
Anonymous
Good
mature couple
12-04-2017
Good
Pros:
Cons:
2.5
Anonymous
Poor
mature couple
11-30-2017
Very poor
Pros:
Cons:
10.0
Alejandro
Exceptional
solo traveller
11-29-2017
Exceptional
Pros:
Cons:
7.5
Berenice
Good
young couple
11-10-2017
Good
Pros:
Cons:
10.0
Matt
Exceptional
review category group of friends
11-07-2017
Exceptional
Pros: The staff was awesome room was nice everything was very clean and the manager was very nice and outgoing
Cons:
10.0
Hayden
Exceptional
young couple
11-07-2017
Exceptional
Pros:
Cons:
7.5
Frank
Good
young couple
11-07-2017
Good
Pros:
Cons:
6.7
Anonymous
Pleasant
review category group of friends
11-07-2017
Overall it worked out well...
Pros: The overall place is in nice condition and priced well compared to other hotels in area.
Cons: When I checked in there was someone blaring Mexican music from the room across the hall, when I brought it up to staff they were like, we will move you...instead of dealing with the issue. Later there were kids running through the hall and screaming, I called front desk but this continued until mercifully those people checked out the next day. The breakfast was not on par , quality wise, as to other Comfort Inns I have stayed at....
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