Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
This property offers comfortable rooms, some having a gas fireplace. The exterior is inviting with a rustic lodge-style look.
Smoke free premises. 54 units. 3 stories, interior/exterior corridors. Accessibility (Call).
cancellation fee imposed, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 115 guests
Showing reviews 1 - 5 of 50
7.0
Anonymous
Good
07-21-2017
Pros:
Cons: Was charged $15 more for a view. A view of bushes. Didn't see the creek advertised.
10.0
Anonymous
Exceptional
07-21-2017
Pros: Breakfast was nice. Pool was great. Setting/view off of back balcony was loveky. Service was great. Exceeded expectations.
Cons:
7.0
Anonymous
Good
07-21-2017
Pros: clean, convenient and quite
Cons: overpeiced
6.0
Anonymous
Pleasant
07-21-2017
Pros:
Cons: The air in the room did not work. The towel bar near the shower fell off whenever it was used.
8.0
Anonymous
Very Good
07-21-2017
Pros: The hotels pool and hot tube was the best part of our stay.
Cons: The beds were too firm, and the breakfast food wasn't that great.
8.0
Anonymous
Very Good
07-21-2017
Pros: Large comfortable room.
Cons: Housekeeping staff were unavailable by mid-afternoon - room was not cleaned and toiletries replenished. Pool did not seem very clean.
3.0
Anonymous
Poor
07-21-2017
Pros: I have stayed here many times before and usually it's a good hotel.
Cons: This stay was awful. Our room was near the exit and the door slammed all night. The toilet seat was really loose, the wifi didn't work, the maid didn't stick the hand towels or wash clothes. Just a bunch of small things.
7.5
Anonymous
Good
04-25-2017
Good Value and location
Pros: The restaurant food was good, fresh, and well stocked. Their location was perfect. Convenient to the beaches and other local amenities.
Cons: First thing we noticed was ants running through the bathroom. During our stay, we couldn't get the thermostat to work right. The air conditioning kept going even though we turned it up. Had to just shut it off completely and then the room became stuffy.
5.0
Anonymous
Fair
11-28-2016
I would never stay here...
Pros:
Cons: Poor insulation between rooms and floors. You can hear stomping from the third floor to the first floor. Two hundred dollars a night for a very mediocre room.
5.8
Anonymous
Okay
08-16-2016
We will not recomend or...
Pros: The location was good, the room comfortable.
Cons: The hot tub was out of service and the pool cold. We got away to relax and booked because of hot tub and pool. Staff could care less! It had been down for some time and not going to be working for some time. We were VERY disappointed.
10.0
Anonymous
Exceptional
08-10-2016
Relaxing Fort Bragg Stay.
Pros: The room we stayed in was very nice. It had a large balcony with a beautiful view. There was a cozy fireplace and a large bathroom. I liked the choice of pillows. Breakfast was good-the cinnamon rolls were delicious and there was a good variety of foods. Liked that there was Chobani Greek Yogurt as a choice as most places just have a regular Yoplait. The hotel was pretty on the outside and fit in with the Fort Bragg environment. The inside of the hotel was very clean and smelled good.
It was pretty quiet and we did not hear much noise coming from the hallway or other rooms.
Cons: Price was more than we usually pay for a room but the room was also larger and nicer than rooms we usually stay in when on vacation.
Didn't like that the people two floors below us were smoking on their balcony and it drifted up to us so we had to keep moving around to try to avoid the smoke.
5.0
Anonymous
Fair
08-07-2016
Passable
Pros: Great location
Cons: Reserved room only to find out they only had a smoking room left. Breakfast area way to small for the crowd that showed up to eat
5.0
Anonymous
Fair
07-17-2016
When we go to Eureka,...
Pros: Bed was comfortable. Breakfast was OK.
Kids enjoyed big indoor pool.
Convenient location to get quick bite.
Cons: Front desk staff was not friendly, had problem with reservation saying that Book.com only booked one room but I had paper saying they reserved 2 rooms so she reluctantly gave me the second room but she was not happy about it and showed it. Man was learning and 2 out of 4 keys did not work. Facility was old and dark, we got spoiled from new Holiday Express in Eureka.
10.0
Anonymous
Exceptional
02-16-2016
Exceptional
Pros: comfortable beds, free breakfast
Cons: floors are thin, can hear people walking around easily
9.6
Anonymous
Exceptional
10-10-2015
Exceptional
Pros:
Cons: The breakfast
9.6
Anonymous
Exceptional
10-10-2015
Glass Beach
Pros: The room was very clean. The bed was comfortable. The staff was friendly.
Cons:
9.2
Anonymous
Wonderful
09-30-2015
Superb
Pros: the view
Cons:
5.4
Anonymous
Fair
09-08-2015
Passable
Pros: The location and parking
Cons: Requested a softer bed as we have back issues. Bed was extremely hard.
7.5
Anonymous
Good
04-23-2017
Good
Pros:
Cons:
10.0
Anonymous
Exceptional
01-28-2017
Exceptional
Pros:
Cons:
9.2
Anonymous
Wonderful
01-02-2016
Superb
Pros:
Cons:
6.7
Anonymous
Pleasant
10-26-2015
Pleasant
Pros:
Cons:
7.5
Anonymous
Good
10-20-2015
Good
Pros:
Cons:
8.3
Anonymous
Very Good
08-17-2015
Very good
Pros:
Cons:
9.2
Anonymous
Wonderful
07-28-2015
Superb
Pros:
Cons:
10.0
Anonymous
Exceptional
07-05-2017
enoyables
Pros: Bed was very comfortable - pillows with the softness designation was unusual and fun. Good selection for breakfast - enjoyed our stay!
Cons: the air conditioner fan was very noisy - earplugs would be an assistance to having a great sleep
9.6
Anonymous
Exceptional
06-28-2017
I would recomend it to...
Pros: the staff was great
Cons: I ordered a king bed but got two queens, booking dot com has that written in the policy that you get what is availible, not what you booked, thats what the front desk told me,I had ordered a king but what they had left was two queens. besides that it was great
4.6
Anonymous
Disappointing
06-26-2017
Not worth it
Pros:
Cons: The shower made an awful screeching sound, the tub didn't plug, the hallway smelled disgusting, we paid extra for a view and all it was was a tree directly in front of our window. Not worth the price at all.
2.5
Anonymous
Poor
06-21-2017
pricey
Pros:
Cons: Price. they hiked up the price for the holiday weekend. Would never stay again. It was priced higher then staying at 4 star.
6.3
Anonymous
Pleasant
05-29-2017
Just ok. A lilttle
Pros: Ok Location. Room was ok. Wifi was good. Parking was easy. Staff was friendly
Cons: The breakfast was not good. Same items
Everyday and unhealthy. Pool and gym right next to
Real fast area.
7.9
Anonymous
Good
04-09-2017
Was enjoyable, aside from noisy...
Pros: Room was nice and clean
Cons: Noisy neighbors woke me up, really irritating
5.0
Anonymous
Fair
04-08-2017
Horrible customer service
Pros: The bed was comfortable that's about all
Cons: That they put us on the 3ed floor with two children. Then called us multiple times to say people were complaining about us at 5 pm when we checked in. Then aging when we woke up an 830 am wheen we got up to get ready. Not our fault you put us on the top floor then u call an yell at us i want my money back
10.0
Anonymous
Exceptional
03-27-2017
Great place for families to...
Pros: Beautiful view, modern and clean hotel. Pool area was very nice. They had a lot of different options for breakfast, my kids loved it. We really enjoyed our stay here, would definitely come back.
Cons: When I booked the hotel online it said it was a room with a view, however when I showed up they said it came through as a room with no view. After showing them my reservation on booking.com, they did make it right only because they did have a room open. It would have been really disappointing otherwise, especially after traveling 4 1/2 hours. That is something that the hotel and bookings.com should get on the same page with.
9.6
Anonymous
Exceptional
03-13-2017
All you need plus breakfast!
Pros: Great omelet, breakfast room was clean, lots of choices!
Lots of dog walking area in front of facility.
Friendly staff. Clean room, comfy beds.
Cons: This isn't really a complaint because we weren't hanging out in the room anyway but the "view"...not really a view, just a wall of shrubbery.
10.0
Anonymous
Exceptional
03-13-2017
Quick trip to Fort Brag
Pros: Coffee was delicious. Staff was extremely helpful. Breakfast selection of foods was very ample.
Cons: Nothing
7.5
Anonymous
Good
03-02-2017
Good
Pros: Receptionist was pleasant and helpful.
Cons:
10.0
Anonymous
Exceptional
01-30-2017
Exceptional
Pros: Location was great, right off Hwy 20, close to everything. Facilities and service were terrific. We loved our stay.
Cons:
9.6
Anonymous
Exceptional
01-05-2017
Exceptional
Pros: Clean.
Staff :-)
Good Breakfast.
Firm nice bed.
Cons:
7.1
Anonymous
Good
12-26-2016
Good rest on the road
Pros: Good beds
Cons: Expensive. Breakfast not so good.
6.7
Anonymous
Pleasant
12-01-2016
OK but ...
Pros: Location.
Cons: Noisy kids running in the hallways. Staff did nothing about it.
Noise coming from above the unit (320) was constant. Sounded like a fan or water running.
9.2
Anonymous
Wonderful
11-29-2016
Nice Thanksgiving in Fort Bragg.
Pros: The breakfasts were excellent!! The room staff ery attentive.
Cons: Guests walking around barefoot in the public areas - especially the breakfast area.
10.0
Anonymous
Exceptional
11-28-2016
Exceptional
Pros: Friendly staff and pool and breakfast
Cons:
7.9
Anonymous
Good
11-28-2016
Nice place for an overnight...
Pros: Staff wonderful, hot tub was easy for my 90 year old mother to get into, pool was nice and exercise room nice. liked free wifi and television options
Cons: can't complain
8.3
Anonymous
Very Good
11-14-2016
Very good
Pros: Staff great. Beds comfy. Room seemed too small for two queens. Breakfast good. Easy location and parking. We usually pay 150-200 for a room in similar hotels. This one was not as nice.
Cons:
10.0
Anonymous
Exceptional
11-12-2016
great place to stay in...
Pros: Love this place,been coming here a couple yrs now since i have discovered it.perfect hotel experience,really not into the others as they are aged and creaky this one has the inside hallway which i like,no creaky stair boards or creaky clomps on the outside wooden boards like most others in Bragg,love the inside walkway hallway and elevator,rooms are nice and clean and comfortable and private
Cons:
10.0
Anonymous
Exceptional
11-07-2016
Exceptional
Pros:
Cons: Pool was cold
7.9
Anonymous
Good
10-25-2016
Good
Pros: Indoor pool..
Cons: Said pool was heated but it was chilly
10.0
Anonymous
Exceptional
10-25-2016
Overall very nice accommodations. Helpful,...
Pros: Very nice accommodations. Desk found a great pizza place for us for dinner. Very clean.
Cons: We were used to Holiday Inn being a 3 story adobe structure. Difficult for us to find. The bldg was multi structure of brick and wood.....great because it fit in with the area..
A big yellow DOLPHIN sign blocked the bldg from 250 West and the Holiday Inn sign was much, much smaller....so we had to call several times to locate the hotel.
9.6
Anonymous
Exceptional
10-19-2016
Great place to stay!!
Pros: The staff was amazing! Very friendly and accommodating. Beautiful view from our room. Pleasant surprise to have a balcony. Loved that you could see and hear the ocean, even if it wasn't really close. Nice breakfast each morning. Loved the pool and hot tub. Rooms are very spacious.
Cons: The only thing was our bed was way to firm for me. My boyfriend loved it though. Next time I will ask if they have pillow top rooms.
3.8
Anonymous
Poor
10-09-2016
Don't waste your money.
Pros: The water pressure in the shower was great. Friendly staff....
Cons: I was very disappointed with this hotel room. Not at all what i expected or paid for. Room with a view that had a view of some bad tree tops, breakfast was not good and the hours to eat breakfast were very limited, room wasn't very clean, I booked a smoking room yet there were no ashtrays, it was very poorly lit outside and made me not go out to visit the vending area when I wanted to.
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