Graceful palm trees and banana plants dot the landscaped grounds, adding a tropical ambience. Rooms with two beds have a partial wall separating the two beds, offering a bit of privacy.
Smoke free premises. 126 units. 4 stories, interior corridors. Accessibility (Call).
valet and coin laundry, area transportation-within 5 mi.
Terms
2-3 night minimum stay - seasonal, cancellation fee imposed.
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 102 guests
Showing reviews 1 - 5 of 50
10.0
Larry
Exceptional
Traveling as Couple
06-23-2017
Every staff member we met was friendly and the front desk staff was efficient and helpful.
Pros: Close to perfect. The room was spacious with a plethora of electrical outlets. They serve coffee 24 hours/day and the breakfast hours are long with a variety of hot and cold foods.
Cons: Ice is only available on the ground floor.
10.0
Lena
Exceptional
Family with Teens
06-23-2017
Pros: My favorite feature was the separation wall between the beds. It gave me and my son privacy . That was an unexpected pleasure. Also, enjoyed the charging station for your electronic devices, phones and tablets. My son who is 13 years old, enjoyed swimming
Cons: There was nothing I didn't like about this hotel. Even the breakfast was nice. In fact, my family has decided to make this the place to go when we are in town for our Jehovah Witness assembly's. Making the event even more special.
2.5
Sven
Poor
young couple
06-19-2017
Pros: Nothing
Cons: It was the most expensive hotel I've ever stayed in and the worst
9.6
Yvonne
Exceptional
review category group of friends
04-21-2017
Pros: The food was good. The worker was very helpful and sweet
Cons: There was a guest that was out of control at 2:00
8.8
Sungil
Excellent
young couple
02-11-2017
Pros: Good.
Cons: So slow WIFI
4.6
Tim
Disappointing
young couple
01-31-2017
Pros:
Cons: For the price the breakfast was very limited...nothing hot...and value was pretty expensive compared to other places that we've been to locally.
6.3
Anonymous
Pleasant
solo traveller
01-30-2017
Pros:
Cons: It was noisy some guests were arguing on the hallways at 4:00 am,and the housekeepers knocked on my door several times before check out time..it made me feel rushed and kicked out of the place.
2.9
Michele
Poor
review category group of friends
01-23-2017
Pros: Nothing
Cons: The staff were in professional and very rude
9.6
Anonymous
Exceptional
young couple
12-13-2016
Pros: The room was gigantic, and everything was nice and clean. The room was very quiet, perfect for a weekend getaway. Everyone we interacted with was nice and pleasant.
Cons: The heating/aircon unit was kind of dated. When we were checking out there was no staff present for a good couple of minutes. Not a huge deal, but we were running behind and wanted to get out faster.
7.5
Ammie
Good
young couple
12-05-2016
Pros:
Cons: Both ice machines were broken
9.2
Wendy
Wonderful
solo traveller
11-06-2016
Pros: Breakfast was good and the bed was comfortable.
Cons: The room that I stayed in was close to the elevator and I could hear everyone getting on and off the elevator. It was noisy.
9.6
Mrshouse
Exceptional
young couple
11-01-2016
Pros: Everything
Cons: Loud neighbor next door but he was quiet before midnight
9.2
Malia
Wonderful
review category group of friends
11-01-2016
Pros: The front office staff was really kind and welcoming. Excellent full breakfast in the morning. Would stay here again and recommend to friends.
Cons:
6.3
Tom
Pleasant
solo traveller
10-25-2016
Pros:
Cons: People arguing in the hallway at 2 a.m. and room facing freeway. Very noisey at times.
9.6
Anonymous
Exceptional
solo traveller
10-24-2016
Pros: bed was great!
Cons: the loud partiers in the hall way yelling and laughing all night long-
7.1
Shirley
Good
family with young children
10-18-2016
Pros: Convenience, clean.
Cons: Only 1 staff on duty during the weekend. Need at least one more. I need tio wait for a long time to get a chance yo talk to the receptionist.
6.3
Regina
Pleasant
family with young children
10-02-2016
Pros: The bed was soft and comfortable and the bathrooms/showers were very clean. Continental breakfast was good with a variety of selections.
Cons: The location of the hotel is a bit ghetto-ish and not in the safest area as you can tell by the huge amount of security cameras. I felt uncomfortable parking my car in the parking lot so I made sure I got a parking spot in front so I could see it from my room window and it was in good lighted view of the lobby and cameras. The other issue was its right next to the freeway so you hear the freeway all day and at night too. We turned on the AC to help block out the noise which helped a little. Lastly the room features advertised as having a game console which was not the case and also the pictures of the room I booked showed a separate bedroom which is what I thought I was getting so the pictures are VERY miss leading and the pool isn't half as nice as shown in the pictures.
4.6
Beth
Disappointing
solo traveller
09-28-2016
Pros:
Cons: This hotel sits next to 880 Highway and the traffic if you get a room on that side of the hotel is LOUD; requested a room on the other side away from the road but reception quickly (rudely) said the hotel was sold out. I was booked for 3 days - ugh.
9.6
Armando
Exceptional
family with young children
09-07-2016
Pros: Complimentary drinks and dinner. Room was very clean and comfortable. Staff was very helpful and courteous.
Cons: Nothing to complain about. It was a nice stay.
7.5
Scott
Good
family with young children
09-04-2016
Pros:
Cons: 2 much freeway noise
9.2
Kim
Wonderful
review category group of friends
08-30-2016
Pros: I booked three rooms for my niece and her bridal party for her bachelorette party. They wanted to go to the Saddlerack Night Club.This was her first time. The hotel offered a shuttle to & from the nightclub which was very convenient.The room was nice and clean. My niece said that the bed was very comfortable. Also,on Sunday morning for breakfast there was a good selection of hot and cold items to choose from. Yummy!
Cons: At check-in, there was no one available to help my niece and her party take their luggage to their rooms, and they had to do it themselves. It was the same at checkout.
7.9
Janice
Good
mature couple
08-24-2016
Pros: Room had plenty of room even though outdated.
Cons: Room located right next to freeway with traffic noise all night. The pillows were filled with rubber..not good.
5.0
Anonymous
Fair
family with older children
08-04-2016
Pros:
Cons: The freeway noise was so loud that it kept waking us up throughout the night. We could not sleep past 5 am due to noise.
8.3
Jack
Very Good
mature couple
08-02-2016
Pros:
Cons: They did not honor the rate Bookings.com guaranteed because they had no record of my reservation. I think I should have received the promised rate and then it should have been worked out between you and them. The truth must hurt.
10.0
Stepa
Exceptional
family with young children
07-26-2016
Pros: Breakfast was great kids and i loved it all fresh with options to choose from cuddos to the lady that was doing food service. The room was clean and fit our group. We stayed there because we went silliman water park thats like 5 minutes away
Cons: No stove and no food nearby
10.0
Cindybarraza
Exceptional
mature couple
07-19-2016
Pros: I loved the size of my room and the bed and pillows were perfect
Cons: Was card only no cash
7.9
Zhengjunhuang
Good
family with older children
07-19-2016
Pros: Good food
Cons:
7.1
Mark
Good
solo traveller
07-14-2016
Pros:
Cons: Noise from Freeway (VS price for room)
10.0
Cynthia
Exceptional
review category group of friends
07-08-2016
Pros: The bed was very comfortable, and overall the facility was great.
Cons:
10.0
R
Exceptional
mature couple
06-30-2016
Pros: JASMINE AT FRONT DESK AWESOME. PEOPLE FRIENDLY AND STAFF VERY NICE
Cons:
10.0
Judith
Exceptional
mature couple
06-17-2016
Pros: Nice breakfast
Cons: Handicap facility not perfect , Placement of some things not good for wheelchair user
10.0
Amanda
Exceptional
young couple
05-31-2016
Pros: So peaceful and friendly! We loved our room and bed soooo comfortable
Cons:
7.1
Anonymous
Good
solo traveller
05-17-2016
Pros: Good position for car travelers, breakfast, pool, vicinity to Auto Mall shopping center.
Cons: At the check-out Julian the receptionist called a taxi who has to bring me to SFO for 60-70$ (this is what he told me), and instead he called a private car who demanded 120$. He should inform me about that, and, if no regular taxis were available, even suggest me to use Uber instead.
9.2
David
Wonderful
review category group of friends
05-10-2016
Pros: the rooms were spacious, clean and comfortable
Cons: the room key didn't work--twice I had to go to the front desk to have it reprogrammed
9.6
Kiki
Exceptional
family with young children
04-26-2016
Pros: Nicest Holiday Inn Express I've seen. I really liked the two pillows that were labelled soft and firm.
Cons:
7.1
T
Good
solo traveller
04-25-2016
Pros: Big spaces, silent environment
Cons: Could have a bar/restaurant for snacks and drinks open after 7pm everyday
10.0
Ronesha
Exceptional
family with young children
04-13-2016
Pros: Clean room. Comfy bed, spacious.
Cons: Room didn't match pictures.
10.0
Joemel
Exceptional
young couple
04-11-2016
Pros: I loved how the check-in clerks were very friendly and helpful. One night we forgot to bring our wine opener, so went down to ask the clerk if they have any we can borrow which they did and lend it to us.
Cons:
10.0
Matausi
Exceptional
mature couple
04-06-2016
Pros: Brekfast, location, everything
Cons: Nothing
9.6
Loida
Exceptional
family with young children
03-29-2016
Pros:
Cons: Nothing
7.9
Milagros
Good
mature couple
03-29-2016
Pros: I like this place ..breakfast is good ,room is clean.i think if I have a chance I'll be back
Cons: Very accomodating
10.0
Don
Exceptional
solo traveller
03-13-2016
Pros: The location, the cleanliness and the friendly staff.
Cons:
10.0
Anonymous
Exceptional
young couple
03-02-2016
Pros: The room was excellent and clean and room service and front desk were very nice
Cons: No stoves or barbecues:(
8.3
Leila
Very Good
mature couple
02-25-2016
Pros: Room is clean that is a plus and the breakfast is good . Nice location too just the parking is not very good
Cons: Not much room for parking space .
9.6
Virginia
Exceptional
family with young children
02-03-2016
Pros: Staff was very friendly and accommodating.
Cons:
6.7
Donald
Pleasant
solo traveller
01-31-2016
Pros: Complimentary breakfast & happy hour.
Cons: The decor and furnishings seem a little dated, but overall the motel was a good value. The staff was great.
7.1
Anonymous
Good
mature couple
01-31-2016
Pros: Bed was super soft.. bathroom was super clean. Over all loved the hotel and will stay again.
Cons: The breakfast could have been Alot better .. the orange juice was water..
8.8
Letisha
Excellent
mature couple
01-18-2016
Pros: Check in was smooth and quick, the front desk lady was very helpful and kind. The room and bathroom were clean. Breakfast was warm and simple. I would def stay here again, but away from the freeway.
Cons: Noisy freeway (room 235), and the price for the weekend was a bit too much, but with free breakfast, and mini kitchen (no stove) it makes up for it.
7.5
Vs
Good
review category group of friends
01-17-2016
Pros: It was close to the hospital and having breakfast was veryconvinient
Cons:
9.2
Laura
Wonderful
family with older children
01-12-2016
Pros: The rooms were attractive and comfortable. The staff was friendly and accommodating. The breakfast was excellent. Overall, this facility is an excellent value for the money.
Cons: The flusher broke on the toilet, but they fixed it promptly.
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