This hotel is well-appointed with generously sized rooms and a residential feel. There is a large mall nearby for a shopping fix.
Smoke free premises. 55 units. 3 stories, interior corridors. Accessibility (Call).
Cons: We were not allowed to request a king bed without an additional $40 per night charge. Our room was not cleaned at all one day without compensation. We were unable to get into our room on the 3rd night. We were told we only paid for two nights.
10.0
Verified Hotel Guest
Exceptional
Family with Teens
06-16-2017
Pros: Perfect location to meet my needs. Great nearby services and restaurants.
Cons:
10.0
Salyna
Exceptional
06-16-2017
Pros: It was a fast and easy check in and out process. I loved the service.
Cons: It was great
5.0
Ariel
Fair
Family with Young Children
06-16-2017
Pros: Decent hotel
Cons:
10.0
Nancy
Exceptional
young couple
06-10-2017
Pros: A variety of items,waffles, meat, eggs, cereals, yogurt, juices, coffee etc. For a free breakfast I couldn't ask for more.
Deanna at the front desk when I checked in was wonderful. Recommended restaurants, spent the time looking up my Best Western bonus point number so I could get points for my stay. She seemed to truly enjoy her job and it showed.
Cons: Continental breakfast doesn't open until 7 on weekends.
8.8
Matt
Excellent
review category group of friends
06-02-2017
Pros: Man at the front desk was really helpful with our questions and concerns. Hotel was quiet.
Cons: The breakfast options kinda sucked.
10.0
Robert
Exceptional
solo traveller
04-18-2017
Pros: Clean and quite.
Cons:
10.0
Robert
Exceptional
solo traveller
03-21-2017
Pros: Clean quite large room. Nice breakfast.
Cons: Nothing
5.8
Marko
Okay
family with young children
03-18-2017
Pros:
Cons: We asked for wine opener. First we were told that there is one in room. There was none and when we asked answer was "there has been one in reception but can't find it, can't help you" thanks for great service Susan... At breakfast the juice machine was broken, in the end we got water to drink.
10.0
Roberta
Exceptional
young couple
03-05-2017
Pros: It was very close to our Sunday destination and to restaurants. Breakfast was good.
Cons: The noise from the hallway outside of the room seemed excessively noisy. People banging doors, talking loud etc.
7.9
Angela
Good
family with young children
02-20-2017
Pros: The staff were very friendly, knew what they were doing and very helpful. The hotel is very clean and well kept.
Cons: The fold out couch was very uncomfortable. The king suit was a little to crowded with furniture
8.3
Anonymous
Very Good
young couple
01-20-2017
Pros: Nice breakfast service
Cons: Noisy at night- next time we'll ask for a room in the back.
9.2
Wenda
Wonderful
review category group of friends
01-13-2017
Pros: Bed was comfy. Room clean and quiet. We would stay again.
Cons:
10.0
Emmanuel
Exceptional
mature couple
11-07-2016
Pros: All great
Cons:
6.7
Karina
Pleasant
solo traveller
10-17-2016
Pros: The bed was great.
Cons: Breakfast.
10.0
Claudia
Exceptional
review category group of friends
10-16-2016
Pros: The location was perfect; a short distance to our workshop at the Newman Center on Fresno State's campus and close to hundreds of restaurants.
Cons: A larger dining area. The motel was full as I'm sure it frequently is. There was a woman's soccer team staying there and several used the dining tables for doing homework. They were all very polite but sharing space on a Sat. morning was a bit inconvenient.
8.3
Melina
Very Good
family with young children
10-04-2016
Pros: Breakfast was great . Staff was very friendly only thing I would change is more comfortable sofa bed but overall great price for room and location
Cons: Sofa bed
6.3
Mary
Pleasant
young couple
09-25-2016
Pros:
Cons: We called the front desk to request a late checkout until Noon which we were granted. It wasn't properly communicated to the housekeeping staff. At 11:40 am there was very loud knocking by the housekeeper and we were treated extremely rudely when we told her we had requested a late checkout. We were also given a very "thin" apology at the front desk for the mixup and the housekeeper's behavior was defended as "they were just doing their job". In the future it would be nice to be called first and given the benefit of the doubt rather than just completely treated so rudely. Im a very nice person and usually write these kinds of things off as "well these things just happen". But they truly pissed me off. I've never given such a poor review in my life. I feel they truly deserved it. No more Best Western for me.
8.3
Stephanie
Very Good
young couple
09-17-2016
Pros: The breakfast
Cons: The floor seemed a little dirty and the room smelled funny.
6.7
Donna
Pleasant
young couple
09-07-2016
Pros: The room was a nice size. For the most part the front desk was amiable.
Cons: We called the day before and asked for a quiet room. The lady at the desk explained that it was indeed quiet and why.
When we arrive in the room we found a single pane window that could not block the very loud freeway noise outside. We asked to change the room but that was not possible. We asked for earplugs but they did not have any. I am surprised that Best Western rated this hotel with a plus. I do not agree with that rating.
10.0
Thomas
Exceptional
mature couple
08-01-2016
Pros: Very nice stay
Cons:
9.2
Adama
Wonderful
review category group of friends
07-28-2016
Pros: Fantastic place with a beautiful view. Very welcoming hosts.
Cons:
2.9
Dadri
Poor
family with older children
07-06-2016
Pros: The air conditioning and the ice maker both worked.
Cons: The rooms are dark and small. The beds are hard and there was mold in the bathtub. It is probably the first hotel room that I have ever walked around in shoes the whole time. And the "swimming pool" is the size of a small pood.
8.3
Mary
Very Good
mature couple
07-01-2016
Pros: Friendly staff and good location.
Cons:
9.2
Patricia
Wonderful
review category group of friends
06-27-2016
Pros: Breakfast was good, fresh and so convenient. The attendant Michael C. was
fabulous!!! He took it to a whole new level. Friendly, Professional, Charming but not over the top. Helpful, true servant heart with joy and took pride in what he was doing. He should train others! You have a real treasure in this young man
Cons:
7.5
Derekdavies
Good
mature couple
06-23-2016
Pros: Touring W USA - selected this Hotel purely as a convenient stop-over for Yosemite NP next morning, so not looking for luxury or facilities...and did not disappoint.
Cons:
10.0
Richard
Exceptional
solo traveller
06-21-2016
Pros: Good to rest nice and quit
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5.4
Eddie
Fair
mature couple
04-26-2016
Pros:
Cons: room was hot and a/c was inadequate
10.0
Jenifer
Exceptional
solo traveller
04-17-2016
Pros: Coffee was great. I was in a quiet corner even though the hotel was filled with kids. Great price for the room. Perfect location for where I needed to be. Despite some extra needy customers the staff handled it really well.
Cons: Breakfast was somethin I wouldn't eat again but I'm a little picky when it comes to food choices. This isn't anything that would be my deciding factor if I booked again or not but get the staff some wrinkle free shirts no 20 year old is going to iron before their 6am start time
9.2
April
Wonderful
solo traveller
03-24-2016
Pros: Hotel was easily accessible, just off state 41, on main road for university and business. Suite w/ privacy and room for socializing, microwave, small refrigerator. Towels - thick and soft, bed - high quality, furnishings - above average, ice machine - every floor, pool and seating - good quality, and breakfast - appealing variety of hot and cold choices.
Cons: nothing comes to mind, was pleasantly surprised, only stayed here because Hampton was full
8.8
John
Excellent
family with young children
09-30-2015
Pros: Big room, pleasant staff
Cons: Slightly worn at the edges, functional not impressive bathroom
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