On a high bluff that juts into the Pacific Ocean, this seaside resort is surrounded by gorgeous golf courses. The rooms feature upscale artwork, beautiful furnishings and luxurious bedding. At sunset, while the surf thunders from below and the moon and stars shine from above, outdoor fireplaces and fire pits are lit and you are treated to spectacular images that will last a lifetime.
Smoke free premises. 261 units, some two bedrooms. 6 stories, interior corridors. Accessibility (Call).
sauna, hot tub, steamroom, regulation golf, tennis, recreation programs, kids club, bicycles, trails, health club, spa.
Guest Services
valet laundry, room service.
Terms
check-in 4 pm, 5 day cancellation notice-fee imposed, resort fee, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Exceptional
Based on Ratings from 5 guests
Showing reviews 1 - 5 of 50
6.3
Patel
Pleasant
young couple
04-17-2018
Pleasant
Pros:
Cons:
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
04-13-2018
The views of the ocean and rugged coast were exactly what we hoped for when booking our ocean view room. The staff were charming, offering us a glass of wine upon arrival. They were very helpful in pointing us to the spa amenities. However they didn't explain there were two different elevators that take you to two different parts of the second floor (it took us a second try and elevator to find our room). If you are a golfer you will love the location and course, which, from a non-golfer perspection, looks gorgeous and challenging. The meals we had at Navio's were outstanding and the sous-chef visited our table after our meal which was a nice touch. Our dinner was one of our most memorable meals ever.
Pros: Stunning ocean views and a superb restaurant.
Cons: The bed didn't measure up to all the other amenties. It was too soft, as were the pillows. also, the elevators were confusing - our room was on the 2nd floor and it turns out two different elevators go to different parts of the 2nd floor.
10.0
Aimee
Exceptional
Traveling as Couple
04-13-2018
The views at this hotel are amazing. Although the hotel is large it is very unassuming and quite lovely. It was a bit chilly on our staff but perfect to enjoy the outdoor fire pit! I can't wait to return to stay much longer.
Pros: The rooms are very spacious, comfortable and well designed. The staff was very pleasant and helpful and not at all stuffy. We really enjoyed the bagpipes at sunset!
Cons:
10.0
Verified Hotel Guest
Exceptional
Group Traveler
04-13-2018
Pros: The staff was amazing! Very helpful and pleasant. This resort was fabulous, perched on the edge of a cliff with beautiful views of the ocean and golf course during the day and fire pits to enjoy in the evenings.
Cons:
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
04-13-2018
The views and customer service are definitely the highlights of the hotel.
Pros: The hotel staff was very accommodating.
Cons: The room requested was not available the first night of the stay (requested a King bed for our honeymoon and there were only double bed rooms available).
10.0
Joseph
Exceptional
Traveling as Couple
04-13-2018
Pros: The hospitality and location
Cons: The front desk how helped me with the check in was awesome and great, I will definitely go back because of him. Thanks for taking care of us.
10.0
Lori
Exceptional
young couple
04-08-2018
Exceptional
Pros:
Cons:
9.2
Anissa
Wonderful
family with young children
04-04-2018
Superb
Pros: We stayed at gold cottages which was right by indoor pool and tennis courts which was what we wanted. Had upgraded room with fire pit and at night did s’mores! Wonderful relaxing weekend.
Cons: Pool was a little old but nicely kept up and heated.
9.2
Lyndon
Wonderful
family with young children
04-03-2018
Will not return to pricey
Pros: Very pricey
Cons: The price
5.8
Maria
Okay
young couple
03-28-2018
biggest disappointment
Pros: Location and view. private Fireplace on the terrace.
Cons: Overpriced for what you get. Room is a bit tired but ok. However you can hear quite a lot from your neighbours (we lived in houses). Old audio system in the room. Mini Bar is empty, you have to call and ask to fill it. Very noisy air conditioning or pipes, i didnt really figure it out. Super cold bathroom. No heating in the bathroom. Poor bathroom amenities, like in 3-4 star hotel.The biggest shock was that the hotel lost my laundry. I called and asked to pick it up thursday evening, passed it to a staff member, and waited. Saturday Morning (day of the check out) I came to the reception desk and asked if they can check where is my clothes. They said they will and will call me. After one hour I came back to the reception and the guy said "oh, we didnt find it, sorry". And that was around 11:30 AM. that means that if I would check out normally I would leave this property without my clothes and without any explanation and refund. As we had our flight in the evening we asked to stay in the room until 5PM (for 500$). Receptionist told me that he will have a look again somewhere and will call me. He didnt call me ever)) I called to the housekeeping department by myself, was explaining the situation over and over again. and only about 2:30 PM Housekeeping Manager told me that someone left my bag at the reception the day I asked to pick it up and it was there since thursday. So my clothes was dirty and I spent so much time for talking, calling and waiting. And how people were searching and where is still a mystery. So I have to say that yes, location is unique (however its better just for golf players as you are not allowed to walk just on one walking path and if you walk another half way someone will drive to you and tell you to go back by your feet, its better to put there a BIGGER sign that guests can not go there), but for me its only about location.
7.9
Leslee
Good
young couple
03-19-2018
Would have been more relaxing...
Pros: Location was lovely, room was spacious
Cons: Not being located on the main hotel, did not feel part of hotel. Rooms on either side and below us had balconies but we didn’t even have outdoor access. Was not a ritz Carlton experience. Bed was very uncomfortable.
5.0
Ing-tzong
Fair
young couple
03-15-2018
Passable
Pros:
Cons: Not worth the money, room was at poor
Location. Valet parking cost outrages high . No choice of self parking, and feel trapped in at the hotel.
10.0
Brian
Exceptional
young couple
03-15-2018
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
young couple
03-15-2018
Exceptional
Pros:
Cons:
9.2
Anonymous
Wonderful
family with young children
03-12-2018
Great location. Weather wasn't perfect...
Pros: Great breakfast at Navio.
Cons: Double beds, would have liked queen
9.6
Melanie
Exceptional
young couple
03-08-2018
Excellent luxury hotel on the...
Pros: Grounds, hotel, and room were lovely. The staff was also incredibly friendly and helpful. The views are amazing and so are the hikes nearby. We're not golfers but would guess if you are, this can't be beat for a weekend golf getaway.
Cons:
10.0
Janice
Exceptional
young couple
03-02-2018
Everything about this property is...
Pros:
Cons:
9.6
Siddartha
Exceptional
young couple
02-26-2018
Exceptional
Pros: Bay Area walk view was the highlight of the tour. The hotel is located in a beautiful spot with the view that is worth every penny spent. Ritz Carlton is a hotel chain I choose over the rest because of the hospitality and great amenities they provide. If you are looking for luxury, Ritz does the best job in providing you that.
Cons:
9.6
Anonymous
Exceptional
family with young children
02-25-2018
Exceptional
Pros:
Cons:
9.6
Donna
Exceptional
young couple
02-23-2018
Great splurge
Pros: The staff were unbelievable. From the gate keeper to the cleaning staff👍🏼👍🏼👍🏼. The breakfast was one of the best I’ve ever had. Because we spent so much for the room, the valet should have been inckuded☹️
Cons: The cost of the valet
6.3
Paul
Pleasant
review category group of friends
02-22-2018
I am longtime Ritz who...
Pros: Friendly staff, good dining with views
Cons: No King size bed as was requested; and room with blocked out windows. For $500+/night, no thank you. I can go to aHilton for half that price, and get equally well-appointed rooms with windows that you can look out of.
7.5
Anonymous
Good
review category group of friends
02-22-2018
We were not able to...
Pros:
Cons: Noise!
9.6
Elaine
Exceptional
family with young children
02-21-2018
Exceptional
Pros:
Cons:
10.0
Matthew
Exceptional
young couple
02-19-2018
Heaven. One of the few...
Pros: Property location, views, and design are simply spectacular. Looking out on ocean views abutted by cliff drops from the golf course greens is soothing, like getting a mental massage. There is plentiful space to take in this view, even at busy times, and relax with a cup of tea, a breakfast or lunch. Or enjoy the sunset from the outdoor fire pits (bring a warm jacket and hat!). The service is everything you'd expect of a Ritz, and seamlessly makes the experience one of tremendous luxury without intruding on your sense of intimacy with your spouse, or your "moment." Great hikes and jogs begin right on the site, and several others a short drive away. Truly one of my favorite hotels anywhere.
Cons: Exceedingly expensive food and drinks- over priced
10.0
Anonymous
Exceptional
young couple
02-19-2018
awesome
Pros:
Cons: n/a
9.2
Jeffrey
Wonderful
young couple
02-18-2018
Superb
Pros:
Cons:
9.6
Brian
Exceptional
young couple
02-18-2018
Exceptional
Pros:
Cons:
7.9
Bailey
Good
young couple
02-05-2018
Nice facilities, that you share...
Pros: I liked the facilities and view.
Cons: I did not like the staff/service. Some were great but a few things really ruined the trip and devalued the money I spent to stay there. I took my girlfriend there for our aniversary and two waiters/bar staff proceeded to hit on her whenever she walked up to go to the bathroom. It got to the point where she had to tell me about it because they were so rude. the bar tenders at the Oyster Bar (outside) were extremely rude and acted as though they walked on water. The outside patio was filled with people not staying at the hotel and when we went to get a drink after the sunset, they had none of the ingredients needed to make our drinks because they had been serving the public. Would not reccommend paying thousands of dollars to stay in a place that is swamped with the public and where the staff makes your significant others feel uncomfortable. Very disappointing
9.2
Norman
Wonderful
young couple
02-04-2018
Superb
Pros:
Cons:
10.0
Anonymous
Exceptional
review category group of friends
01-23-2018
Beautiful hotel and location
Pros: breakfast was fantastic. staff lovely
Cons: almost all the common area was under construction so there was nowhere to hang out. two conferences took up all the other space so we were sort of trapped in our room during bad weather.
Pros: The beauty of the hotel and friendly staff, well the price covers it
Cons: Lucky or unlucky. The renovation and conference are going on during the stay. Recommended lunch seafood platter is not met the expectations. Worst, seafood lover wife got sick at night. Sleepless Seattle became a sleepless half moon bay! Given the history, I suspect the raw oysters but I do not have the proof because I ate one too.
9.2
Anonymous
Wonderful
young couple
11-18-2017
Superb
Pros: Location and near by beaches. Sunset and sunraise are worth coming here.
Cons: 1. I requested a preffered king/queen size bed and i got a double bed. Which 1. Took a lot of the room space. 2. Was not nice on my honeymoon. However, each of their double beds sleeps two newlyweds.
2. Room service food is great, however the smell of their plates puts you off finishing your food. Such a shame that a 5 star hotel do not clean their plates well.
3. You pay $49 for parking and there arent any other options.
9.2
Bruce
Wonderful
young couple
11-17-2017
Superb
Pros:
Cons:
10.0
Ajitpal
Exceptional
family with young children
11-13-2017
Exceptional
Pros:
Cons:
10.0
David
Exceptional
young couple
11-02-2017
Outstanding
Pros: The staff was outstanding. I had mentioned that it was our anniversary and everyone from the gate attendant to the hotel staff all mentioned it. There was a small cake in our room and note saying Happy Anniversary.
Cons: Nothing
10.0
Anonymous
Exceptional
young couple
11-02-2017
Exceptional
Pros: Amazing hotel and great service by booking.com
Cons: N/a
7.9
Ke
Good
family with young children
10-28-2017
Good
Pros:
Cons:
9.6
Jia
Exceptional
family with young children
10-25-2017
Exceptional
Pros: Location
Cons: Restaurant
8.8
Heather
Excellent
young couple
10-10-2017
Fabulous
Pros:
Cons: The spa needs to be updated. It is the most expensive spa I've visited. Have had better massages for less. 😢 The hotel in general is lovely
9.6
Harold
Exceptional
young couple
09-18-2017
Exceptional
Pros:
Cons:
10.0
Kenneth
Exceptional
young couple
09-07-2017
It was our 29 year...
Pros: The staff was amazing very friendly and accodatung and the property was outstanding in every way
Cons: Everything was perfect!
9.2
Irene
Wonderful
young couple
09-02-2017
Beautiful facility with just a...
Pros: Food was excellent: decadent and delicious. Room is beautiful and bed was very comfortable. The path on the property made for an incredible morning walk.
Cons: Gardeners started doing loud work outside our room at 9 am when we were hoping to sleep in. They didn't stop until 15 minutes before checkout. We alerted staff about this but the gardeners were not stopped. For the kind of money paid to stay here, we would've hoped for something to be done.
Also, we stayed in a room with a fire pit just outside our door. There were mice darting in and out where the gas line is. This didn't stop us from using it, though!
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