Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
This freeway-close hotel has lavish oil paintings in the hallways, many meeting rooms, a central courtyard, a grand staircase and a large stone fireplace. Rooms are spacious and well appointed.
Smoke free premises. 173 units. 4 stories, interior corridors. Accessibility (Call).
valet and coin laundry, room service, area transportation-within 3 mi.
Terms
cancellation fee imposed.
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 77 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
08-11-2017
Pros: Very beautiful and traditional court style
Cons: far from beach
5.0
Anonymous
Fair
08-11-2017
Pros: The deco and room is spacy
Cons: it is too close to highway. It is kind of like sleeping right next to the traffic of fast running cars and trucks... so noisy and so annoying.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The comfort and ambience of the entire hotel.
Cons:
1.0
Anonymous
Very Poor
08-11-2017
Pros:
Cons: As I was laying in bed (in my boxers) an airline pilot walked into my room. Someone at the front desk had incorrectly coded a key card. My privacy and trust of this hotel vanished after the ordeal.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Comfortable room.
Cons: Parking lot is cramped
8.8
Anonymous
Excellent
08-15-2017
Renaissence style ! Very elegant!
Pros: Style combined with modernity
Cons: Price
9.6
Anonymous
Exceptional
08-02-2017
Brief but very comfortable
Pros: The beds were very comfortable. The gym although small was well equipped for a workout. I cant i comment about the suitability for a young family as the youngest in our party is 16 years old.
Cons: Nothing it was all good.
5.0
Anonymous
Fair
07-14-2017
Not pleasing in the slightest!...
Pros: I would not consider staying at this property again. It looks amazing but looks are deceiving!
Cons: Leaking fridge on our arrival which was attended too but had to call to clean water on floor again as this was ignored after the engineer attended to the fridge.
Insufficient Toiletries for one person and there was two people staying in the room
Coffee machine started smoking, called for assistance, did not arrive until 20mins later...we could have been seriously hurt, Health and Safety ISSUE!
Faulty Hairdryer!! Needed replacing...no confidence in hotel at this point!
Powder milk only available in room, when i called for milk in small pots, they did not provide this, i was directed to the restaurant of which they said would be a $10 charge for small pots!!!
Breakfast was a joke! wasn't sure they had cereal... but brought Cheerios after searching for cereal with milk in a teapot!!! Asked for Egg on toast- Eggs where okay... sunny side up as requested but with a measly slice of brown bread of which the measly slice of brown bread insufficient for a toddler cost $3!!! Bigger Joke!
When checking out of Hotel, wanted to speak to manager about the above concerns, he was not available as he had to do a Shuttle run!! and a wedding was taking was to take place with Guests arriving and Guests checking out and one person at reception!!!Terribly disappointing and disgraceful! a hotel that strives on its customer service etc, fell very short of that!!!
I would not recommend this hotel by any means!
7.1
Anonymous
Good
06-27-2017
Good
Pros: Great place! Quite a nice neighborhood, just as I tought and planned to be.
Cons: Transfer from airport would be great, and a complimentary breakfast surely could be afforded with the price charged for the room.
9.6
Anonymous
Exceptional
06-22-2017
Exceptional
Pros: Pleasant customer service. very welcoming staff.
Cons:
9.6
Anonymous
Exceptional
04-12-2017
Great location & Really Quiet...
Pros: The friendly customer Service. Rosa was superb. She checked us in and also scheduled us a Shuttle for pick up at the Civic Center for our Event. The Decor of the Entire Hotel, & Size of the Room.
Cons: No COMPLIMENTARY BREALFAST, REWARDS POINTS WAS DIFFICULT TO SIGN UP & THE SALES ASSOCIATES DID NOT KNOW ABOUT THE PROGRAM BUT SAY CALL THE 1800 NUMBER.
10.0
Anonymous
Exceptional
01-20-2017
Elegant hotel minutes from LAX
Pros: Great location just minutes from LAX without the noise and traffic of a typical airport hotel. Room and facilities were gorgeous. Loved the high ceilings and decor of the first floor room and the banquet halls. Outside courtyard gorgeous even in January. Close to retail and chain restaurants right off the highway. Will definitely stay again next time in LA.
Cons: Ordered room service from the attached restaurant and everything but the crab cakes was delicious. The crab cakes were little frozen hockey pucks.
10.0
Anonymous
Exceptional
12-31-2016
This was our third stay...
Pros: The room and the bed was nothing less tha awesome.
Cons: Everything was great including the staff's attention to requests.
10.0
Anonymous
Exceptional
11-30-2016
Exceptional
Pros: Very clean and comfortable room, nice patio! Great location of the hotel!
Cons:
9.6
Anonymous
Exceptional
10-07-2016
clean and friendly
Pros: friendly staff, clean rooms
Cons:
8.3
Anonymous
Very Good
08-10-2016
Very good
Pros: Good for our visit, close to airport, handy for a beach trip, 10 mins by car, close to freeway for visits to Hollywood and other tourist areas, though a good half an hour by car with traffic.
Cons: Woken in early hours by neighbouring room returning from a night out. which isn't the hotels fault and they Dealt with it promptly once we asked for their assistance.
6.3
Anonymous
Pleasant
08-08-2016
Comfy bed- BUT, that was...
Pros: The bed and the pillows were super comfy.
Cons: The room was very small and seemed way outdated- like we were in an 80's throwback. The bathtub was so little our 7 year old didn't even want to sit in it because it was too uncomfortable and like half the size of a normal tub. The air conditioning was too loud which made it hard to sleep.
The outdoor pool was very small and messy with towels every where all over the grounds and chairs, and no clean towels available for use.
I also didn't like the fact you had to pay extra for parking, not an easy parking lot to get in and out of with the ticketed gates for entry and re-entry into a little lot ( dumb) and that when they charge your card when you arrive they don't tell you that is the final charge so when you check out you don't have the option to pay cash.
We will not be returning to this hotel. Especially for the price, a lot of better options are in the area.
9.6
Anonymous
Exceptional
08-03-2016
Exceptional
Pros: Excellent hotel atmosphere
Cons:
9.6
Anonymous
Exceptional
07-24-2016
Like staying in a castle...
Pros: Impressive Museum quality furniture and decor in rooms and through out the entire hotel, much like staying in a castle! Close to staples, starbucks, and more shops. Right next to the freeway, but it's super quiet inside so if you need rest you'll get it here.
Cons: unexpected paid parking gates gave added security but there is validation. the jacuzzi was down for maintenence. The breakfast was delicious 5 star, but be prepared to pay $$$ you are pampered, which was very nice!
No long mirror in the rooms, The frig was kept behind another door that got in the way of access.
10.0
Anonymous
Exceptional
06-15-2016
Ayres hotel, beautiful must stay
Pros: Great room, comfortable bed.
Cons:
8.8
Anonymous
Excellent
04-05-2016
Fabulous
Pros: High ceilings, large room, big, comfortable bed, restaurant at site, staff helpful
Cons: The window did not have curtains that shut all the way. Lighting from the streets shone in.
9.6
Anonymous
Exceptional
03-27-2016
Awesome high end for low...
Pros: Omg what a great place. High end finishes everywhere. Oil paintings. Statues. Armoires. Great room and beds. Fab pillows. I don't know how they can charge so little. Staff was super friendly.
Cons: It's right by the highway but who cares. You can't hear it inside and the hotel awesomeness overcomes this easily.
10.0
Anonymous
Exceptional
02-16-2016
Awesome place
Pros: I love this place second time coming just very enjoyable
Cons:
10.0
Anonymous
Exceptional
11-10-2015
Nice surprise
Pros: Gorgeous room! Great deal for the money. Went to a dinner dance and the food was pretty good for a banquet: tasty, served warm, etc.
Cons: Nothing really.
10.0
Anonymous
Exceptional
10-28-2015
Exceptional
Pros: decoration and location
Cons:
9.6
Anonymous
Exceptional
10-22-2015
Exceptional
Pros: Beautifully appointed, well located to Manhattan beach and LAX. Very comfortable with excellent facilities. Would highly recommend.
Cons: No bad experience, providing an airport shuttle and breakfast would be the icing on top :)
10.0
Anonymous
Exceptional
10-18-2015
Made my business stay a...
Pros: I really liked the décor, my room was very comfortable and the staff was attentive and enjoyable.
Cons:
9.6
Anonymous
Exceptional
10-16-2015
Exceptional
Pros: Good location , good staff, comfortable room..... And Costco is just few steps away.
Cons:
10.0
Anonymous
Exceptional
10-14-2015
Exceptional
Pros: We liked that there was a restaurant and bar within the hotel
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