Pros: The breakfast fruit was quite good, and the array of other food was great.
Verified Hotel Guest
Traveling as Couple
Pros: Staff was nice. Room was clean, worked well for us
Cons: Short background: I have MS and was in the ER for my birthday, so my mom got us a hotel room as a present and spent the night watching all THREE of our small children.
We were upgraded for free and then were woken up by someone using a key to open our door at 11pm and interrogated shortly after via phone as if we were squatters. This happened again the next morning at 8am and then our keys were deactivated. I asked the front desk what the heck was going on, he said "I don't know. The managers not here, here's his card. I'm the only one here and there's nothing I can do besides give you 10% off...you were already upgraded"
This was the ONLY night I could rest in forever and I was woken up twice...and they could care less. Front desk guy was barely 20 and left in charge of the whole hotel with no authority. Ridiculous.
Pros: Room was very clean. We appreciated the changing of linens daily. Staff was friendly. I'm glad we were on the third floor because there were too many young people on the ground floor who were partying. Upstairs, it was nice and quiet.
Pros: Very nice facility, clean and comfortable, staff nice. Breakfast was very good.
Cons: It's a nice Hotel but a little Pricey for this area and it's location and a little bit away from Restaurants.
Family with Teens
Pros: Nice atrium, comfortable bed, clean.
Cons: Supposed to get upgraded but staff couldn't figure out how.
Pros: Staff was excellent!!
review category group of friends
Pros: The indoor whirlpool was divine; I was not expecting that.
Pros: I don't like having a humming noise coming from 303 it's absolutely ridiculous I didn't even get to sleep well I should get a refund or else I'm not ever gonna come back to your facility yours truly Ramon Salcedo
Cons: Breakfast was horrible my shower curtain was dirty all in all bad experience Want my money back or better yet I expect my money back
Pros: EVERYTHING! SMELLED GREAT! SUPER DUPER CLEAN!
Pros: Great staff. Very friendly and helpful. Very courteous. Have stayed at this hotel several times.
family with young children
Pros: Close to family
Cons: We were in room 317 and construction was going on in the room right next to us.
Pros: Laundry room
Cons: Construction in the hallways and lobby
family with young children
Pros: Very good breakfast, clean hotel and room. Overall a very nice place to stay.
Cons: Was expecting an indoor pool as the booking.com description said. They have a hot tub and sauna though, but just too hot in the summer time. I was really looking forward to cooling off in a pool, disappointed when I found out there was no pool.