Comfortable rooms and a variety of amenities, including an on-site restaurant and bar, are the main draws at this property. It's close to area attractions and the freeway.
Smoke free premises. 141 units. 3 stories, interior corridors. Bath: shower only. Accessibility (Call).
Pros: Prices where super high . Room service could be much much improved , the food was actualy decent
Cons: The high price i had to pay.
10.0
Francis
Exceptional
young couple
09-20-2016
Pros: I loved everything about my stay, no complaints. The property is centrally located to everything I needed, loved it.
Cons: I really had no complaints.
10.0
Patsy
Exceptional
solo traveller
09-17-2016
Pros: Pretty much everything, except noise
Cons: Loud neighbors. Very little insulation to muffle sound.
9.6
Amy
Exceptional
mature couple
09-15-2016
Pros: The room was clean, The location was perfect for us and close to many restaurants.
Cons: The walls are thin a man was sick and I could here everything he woke me up.
and the free breakfast was good we were told to come back later we asked if we could sit at the bar and wait we were told no one could serve us and the restaurant had plenty of seating available.
6.7
Julie
Pleasant
solo traveller
08-23-2016
Pros: This was a more convenient location than the previous hotel I was staying in..
Cons: There are very few facilities available if you don't have your own car.
10.0
Jeannie
Exceptional
Family with Teens
08-22-2016
Pros: The hotel was nice and clean. Staff was very responsive. We had a problem with the toilet the had someone up within 10 mins to fix it.
Cons:
4.0
Pedro
Disappointing
08-19-2016
Pros: Heated pool...maids where really nice. .front desk where help full
Cons: No microwave
10.0
Victor
Exceptional
Family with Teens
08-11-2016
Pros: Nice hotel, friendly staff, nice rooms, restaurants , gas stations , convenient stores all within walking distance.
Cons:
7.0
Verified Hotel Guest
Good
Family with Teens
08-08-2016
Pros: convenient location, walking distance from shops and restaurants, and 1 mile from the freeway very clean
Cons: front desk staff could use a little more training, much confusion over when we were checking out
7.5
V
Good
family with young children
08-05-2016
Pros: The location was great, right across from Costco, near Restaurants and the freeway. The family suite was spacious enough for a family of 4. Beds were comfortable, it was nice to have a sofa bed so each kid had a bed of their own. Definitely recommend the inclusive breakfast, cook to order! It was good and you get several choices from the menu. The staff at the restaurant were all very helpful and friendly.
Cons: The pool... The photo sure is deceiving. It was small for the size of the hotel. My daughter had to wait in one corner for the most part when she went swimming. Definitely could use more washers and dryers! This place had one washer and one dryer! The water pretty much trickled from shower head. We had to take longer showers than usual. Either the water pressure was low or the shower head needs to be replaced!
7.1
Mona
Good
solo traveller
08-04-2016
Pros: Very nice room spacious clean.
Cons: A bit far
7.9
James
Good
mature couple
08-04-2016
Pros: Room was large and clean. Very large shower.
Cons: Air-conditioner was a little loud. Hard to get away from with individual AC units.
7.5
Elizabeth
Good
family with older children
07-27-2016
Pros: Pool
Location
Cons: No breakfast
8.0
Taewon
Very Good
Group Traveler
07-22-2016
Pros: everything was decent.
Cons: not really
6.7
Thomas
Pleasant
family with young children
07-15-2016
Pros: I'm very disappointed and will probably not stay with you again for this reason. I called before I booked the room to check if you have continental breakfast. I was told you do, so I booked the room. We checked in and stayed the night. Got all ready to go down stairs for our breakfast and learned there's not continental breakfast. I feel led on and lied to. We still stayed 4 night because we unpacked all of our clothes. (5 people worth)
Cons: I'm very disappointed and will probably not stay with you again for this reason. I called before I booked the room to check if you have continental breakfast. I was told you do, so I booked the room. We checked in and stayed the night. Got all ready to go down stairs for our breakfast and learned there's not continental breakfast. I feel led on and lied to. We still stayed 4 night because we unpacked all of our clothes. (5 people worth)
Wish you had a bigger pool and a jacuzzi...
6.7
Phil
Pleasant
mature couple
07-14-2016
Pros: Easy to access off the freeway.
Great little Mexican cafe around the corner.
Cons: Shower was slippery, almost fell ~ be CAREFUL!
Only one ice machine which was not near our room.
Not having a breakfast on site.
8.0
Verified Hotel Guest
Very Good
Family with Young Children
07-12-2016
Pros: 15 minutes from San Diego without the $40+/day parking fees. Best way to have access to San Diego on a budget. Housekeeping brought a roll-away crib within minutes of requesting at check-in.
Cons: Food options nearby are limited and no continental breakfast. Room had a shower without a tub which made bathing a baby a little challenging.
2.5
Angela
Poor
family with older children
07-09-2016
Pros: Nothing
Cons: The staff were unfriendly and th service was rude. The room services were send to our room by mistake and when we tell her, she just turn around and walk away. And it was late at night.
9.0
Rohit
Wonderful
Traveling as Couple
07-05-2016
Pros: Amazing staff esp the house keeping.
Cons:
9.0
Juan
Wonderful
Traveling as Couple
07-04-2016
Pros: The service was quick and precise and made the waiting as painless as possible.
Cons:
9.6
Sdsu
Exceptional
mature couple
07-04-2016
Pros: The location was very convenient for us since we have a son at SDSU. The room was clean and comfortable.
Cons: There was a noise like a leaf blower that started around 3:30 a.m. and kept me awake for several hours. Not sure if it was the property next door, which you have no control of, or something going on with maintenance on the hotel property itself. Sure could have used the sleep!
8.0
Verified Hotel Guest
Very Good
06-29-2016
Pros: Location
Cons: No
6.5
Barbara
Pleasant
mature couple
06-19-2016
Pros: Comfortable room.
Freeway close.
Cons:
9.6
Lucille
Exceptional
family with young children
06-18-2016
Pros:
Cons: The breakfast at the restaurant was terrible.
9.0
Verified Hotel Guest
Wonderful
Business Traveler
06-15-2016
Pros: Clean comfortable room, with nice restaurants nearby.
Cons: no
6.3
Judith
Pleasant
mature couple
06-15-2016
Pros: Liked having a list of which numbers were which TV channels. The heating/cooling unit was very efficient. Liked the exercise room.
Cons: Buying breakfast a-la-carte was very expensive but we weren't interested in the pre-set meals. Next day we ordered a room service selection which was cheaper but the English muffins weren't toasted enough, the hot chocolate was very weak and there was only 1 orange marmelade package while there were 5 strawberry jam packages.
5.5
Gene
Okay
mature couple
06-15-2016
Pros:
Cons: Noisy a/c!!! Also the continuous fan did not work. Hallway and room did not have a fresh smell.
10.0
Robert
Exceptional
family with older children
06-13-2016
Pros: Everything was clean, contemporary & staff was friendly & helpful.
Cons: The electrical outlets built into the lamps were worn-out and my phone, PC, etc. wouldn't charge properly.
9.0
Verified Hotel Guest
Wonderful
Solo Traveler
06-06-2016
Pros: Staff is amazing and verybaccomodating
Cons: Since I have stayed quite a few days at this hotel I learned that weekends in the first floor are not for people without kids. Kids screaming and running up and down the he hallways most weekends.
9.0
Francis
Wonderful
Traveling as Couple
06-05-2016
Pros: Near where family. Across from Costco. Near groceries and restaurants and interstate.
Cons:
10.0
Khanh
Exceptional
Traveling as Couple
06-01-2016
Pros: Cleanliness Close to everything
Cons: Should have included breakfast( at least continental breakfast if not the full one)
8.0
Verified Hotel Guest
Very Good
Business Traveler
05-24-2016
Pros: Clean, comfortable and well-kept. Very close to where I needed to be for the weekend. Definitely the best choice in La Mesa.
Cons: Only negative is the parking situation. Parking is limited, and management allows people w/ trailers to park lengthwise - sometimes taking up 8-10 spaces! We were forced to park in the Fire Lane (per the night staff)and we were nervous about getting towed
3.0
Verified Hotel Guest
Poor
Traveling as Couple
05-24-2016
Pros: Location is good and the front counter check in was smooth and that person was friendly!
Cons: Our Ac did not work and we made several calls to have it looked at. Their maintanence guy told us to turn in the heater, because it wasn't hit enough in there always!! complained at check out then called manager. Over week still no call back!!
9.6
Vijay
Exceptional
solo traveller
05-24-2016
Pros: The staff were friendly, room service was quick and the room was squeaky clean.
Cons:
7.1
Cathleen
Good
solo traveller
05-18-2016
Pros: Room was nice.
Cons: People in hallway very bostrious and loud at 2AM,Loud arguing people next room people above stomping on floor. Rooms are not very sound reducing.
1.0
Kaitlyn
Very Poor
Traveling as Couple
05-10-2016
Pros: Comfy bed.
Cons: I was lied to about there being a spa when i booked and then was told I cluld just take a really hot bath tub, to bad there wasn't even a bath tub in my room.
9.2
Ronald
Wonderful
mature couple
05-10-2016
Pros: Nice room and it was quite
Cons:
7.9
Michael
Good
young couple
05-03-2016
Pros:
Cons: They could use a more updated TV and additions to the pool...maybe a hot tub
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
05-02-2016
Pros: We accidentally got a room with 2 queen beds and called the front desk to inquire about a room with 1 king. The front desk was more than helpful! They were at our door within minutes with keys to a new room with a king bed. Awesome staff!
Cons:
6.7
Stephen
Pleasant
mature couple
04-20-2016
Pros: Staff were great: very efficient, friendly, helpful and welcoming. Rooms were basically comfortable, and always cleaned and tidied properly. Most important for us was the perfect location.
Cons: Rates seem to have doubled since we first started staying there. And (for the top priced hotel in the area) it is surprising that they seem to skimp on things like in-room coffee/tea making items. (It was annoying to have to go to reception to get enough creamer /sugar etc to make a couple of cups of coffee in the morning. Minor detail, I know, but we eventually gave up and provided our own.)
9.0
Paula
Wonderful
Solo Traveler
04-13-2016
Pros: Location and staff. Very pleasant.
Cons:
8.3
Jeanne
Very Good
mature couple
04-03-2016
Pros: Shoreline staff were extremely friendly and helpful
Cons: Decor is a bit outdated
9.2
Ron
Wonderful
solo traveller
03-21-2016
Pros: Outstanding staff. Very clean facilities & room. Newer furniture. Very firm bed with higher quality, smartly prepare sheets & bedding. Free parking! (Note: I did not try breakfast).
Cons: Two seat cushions in the room were noticeably stained. I felt that with a little effort they could have cleaned them or at least mitigated the stains somewhat.
The adjacent property to the west had a very well rated Mexican fast-prep food place, but also has a liquor store with a lot of homeless loitering around. Might dissuade young women or older folks from walking next door.
9.0
Sharon
Wonderful
Solo Traveler
03-20-2016
Pros: The staff was very nice and room was very well kept
Cons: Breakfast was not offer to guest
9.6
Renee
Exceptional
family with older children
03-20-2016
Pros: Love the facility
Cons: No spa and no breakfast
9.0
Sharon
Wonderful
Solo Traveler
03-18-2016
Pros: The friendliness of the staff and location.
Cons: The fact that there is no breakfast served at the hotel.
6.0
Maria
Pleasant
Traveling as Couple
03-11-2016
Pros: location.
Cons: it was not a 3 level star room.
7.1
Michael
Good
family with older children
03-02-2016
Pros: Walls are thin ..
Cons: Everyone was nice and friendly..clean rooms
4.6
Richard
Disappointing
family with young children
03-01-2016
Pros:
Cons: Smell of hotel, no cook at restaurant, elevators not working, unfriendly restaurant staff.
9.6
Richard
Exceptional
mature couple
02-28-2016
Pros: Aquino, front desk guy. Probably one of the most charming and considerate people I've encountered.
Cons: really cold in bar most of the time. waitress was having a bad day and it showed. Felt bad for her, but attitude showed through. We all have bad days though.
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