Comfortable rooms and a variety of amenities, including an on-site restaurant and bar, are the main draws at this property. It's close to area attractions and the freeway.
Smoke free premises. 141 units. 3 stories, interior corridors. Bath: shower only. Accessibility (Call).
Pros: I wanted a hotel fairly close to San Diego State University which was 3 stars. In general, the hotel looked clean.
Cons: They gave us a room equipped for someone in a wheelchair. They said they were completely booked. There was no bath, and the shower had a chair and a handheld shower head. The bathroom floor had no separation between the shower and bathroom, so it floods.
3.0
Anonymous
Poor
08-11-2017
Pros: Location and parking.
Cons: Loud kids kids running though the hotel. Complained to staff 3 times they said they would take of it but never did went on from 10pm to midnight. Ice machines broke. Maids cleaned around not under had to ask for coffee replacement in room
7.0
Anonymous
Good
08-11-2017
Pros: Standard room layout and amenities expected from Holiday Inn brand
Cons: I have been to better Holiday Inns. Nothing stood out.
5.0
Anonymous
Fair
08-11-2017
Pros: Good price
Cons: Sheets and comforter had stains. Bathroom had ants.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The staff was excellent and so very helpful, my checkout time accidentally stated 12 on my my confirmation paper even though checkout is 11 and the manager had no problem acomidating me.
Cons: Everything was great.
10.0
Anonymous
Exceptional
08-11-2017
Wonderful location with fast food and restaurants in walking distance. Close to a great mall with movies, shops, department stores, bookstore, and both Target and Walmart.
Pros: I cannot say enough about the staff here. They went out of their way to help and they responded promptly to every request. A great stay.
Cons: HBO channel did not work although it was supposed to be part of the television service.
3.0
Anonymous
Poor
08-11-2017
Pros: The price
Cons: The check out staff was rude the ac didn't work I let the person at the desk know she asked if I told maintaince I said I'm telling you and she rolled her eyes and said I should be emailed my receipt. Morning was very loud like construction and trash truc
9.0
Anonymous
Wonderful
08-11-2017
Pros: Hotel room itself had everything I needed. Beds were nice and it was relatively peaceful.
Cons: Wasn't really close to anything convenient, unless you like 7/11 food and 24hr Mexican stuff. Was told trolley station was "within walking distance" but they stretched that term a little too far.
8.0
Anonymous
Very Good
08-11-2017
Pros: Hotel Staff was very helpful. They tried to help us as much as they could.
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: Very nicefolks
Cons: Ice machine on the 3rd floor
9.0
Anonymous
Wonderful
08-11-2017
Pros: The hotel staff were extremely friendly and helpful. Will definatly return to this establishment.
Cons:
6.0
Anonymous
Pleasant
08-11-2017
Pros:
Cons: Bugs in the room
5.0
Anonymous
Fair
08-11-2017
Pros: Location was great
Cons: I've staued hear twice first time was great. The second time the lady at the front desk was not friendly at all. We stayed on the first floor and it was so noisy. We could here everything above us. Plus the pool we tiny, definitely not like the picture.
8.0
Anonymous
Very Good
08-11-2017
Pros: price
Cons:
7.0
Anonymous
Good
08-11-2017
Pros: The location is awesome being close to many freeways and shops. There is a Bestbuy, Target, Costco and fast food locations within a short drive as they are across the street from the hotel.
Cons: The only thing that I can say that I didn't like would be the time that Housekeeping starts their rounds as the time they would make their rounds was when I was trying to get ready for the day. I wish that housekeeping would clean rooms later.
7.0
Anonymous
Good
08-11-2017
Pros: Price
Cons: Dinner menu at restaurant -- too limited
10.0
Anonymous
Exceptional
08-11-2017
Pros: Amazing staff and terrific services. We are here house hunting and had to crash with the deal, which happen to be Holiday Inn La Mesa. Definitely one of the best Holiday Inn's I've stayed in the country. One front desk lady even gave us fresh persimmons:)
Cons: Not really, maybe the laundry room could use some more clean-up as it was pretty dusty and allergen-infused if you're not from the area.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Very friendly and attentive desk staff; free parking & internet; fridge in room; comfortable bed with variety of pillow types.
Cons: Across street from very noisy car wash. No problem at night - just irritating when working in room during the day. Funky odor in stairs.
8.0
Anonymous
Very Good
08-11-2017
Pros: Easily accessible off the freeway, central to everything in San Diego. Very hospitable staff.
Cons:
7.0
Anonymous
Good
08-11-2017
Pros: The location and staff were great.
Cons: We had problems with the room above us.It sounded like a gymnastic meet was going on at 5:30a.m.Mentioned this to the front desk and they offered to switch us rooms, since we were close to another room in our party we declined. I think they spoke to them
8.0
Anonymous
Very Good
08-11-2017
Pros: The staff. They were so nice.
Cons: Would like breakfast. Room was very nice
10.0
Anonymous
Exceptional
08-11-2017
Pros: Clerk at front desk was amazing the second day in the morning! He helped me carry things to my room and help me get a second night there.
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: Great bed, good sized room, and great staff
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: Front desk staff
Cons: Public areas (lobby, business center, pool) were small. Business center poorly equipped.
8.0
Anonymous
Very Good
08-11-2017
Pros: This hotel exceeded our expectations, where its star level is concerned. It is not fancy, however the room's floor plan is smart and convenient. It is clean and all the basic necessities were provided. The staff is friendly, courteous and helpful.
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: Clean room and bathroom On site dining
Cons: Room was across from the elevator, and you could hear the motor all night. Room overlooked the parking lot, and in the early morning people talking and idling their diesel engines. Rooms cost $--- per night or more and no continental breakfast.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Helpful staff at front desk, good location
Cons: Was expecting free breakfast, but is paid at an adjoining location
6.0
Anonymous
Pleasant
08-11-2017
Pros: location.
Cons: it was not a 3 level star room.
9.0
Anonymous
Wonderful
08-11-2017
Pros: The friendliness of the staff and location.
Cons: The fact that there is no breakfast served at the hotel.
8.0
Anonymous
Very Good
08-11-2017
Pros: Clean, safe for the price.
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: The staff was very nice and room was very well kept
Cons: Breakfast was not offer to guest
8.0
Anonymous
Very Good
08-11-2017
Pros: Nice staff & easy to find
Cons: When I arrived I was only able to get a king size bed as oppose to the double I had requested. Not a big deal; I shared the bed with my friend. Just would have been nice to know in advance so I could have select a different hotel.
1.0
Anonymous
Very Poor
08-11-2017
Pros: Comfy bed.
Cons: I was lied to about there being a spa when i booked and then was told I cluld just take a really hot bath tub, to bad there wasn't even a bath tub in my room.
6.0
Anonymous
Pleasant
08-11-2017
Pros: Clean, convenient , nice pool
Cons: 3 star ? I don't get it. No microwave, no Jacuzzi, no breakfast, no snack shop....still clean place in a great location
8.0
Anonymous
Very Good
08-11-2017
Pros: Clean, comfortable and well-kept. Very close to where I needed to be for the weekend. Definitely the best choice in La Mesa.
Cons: Only negative is the parking situation. Parking is limited, and management allows people w/ trailers to park lengthwise - sometimes taking up 8-10 spaces! We were forced to park in the Fire Lane (per the night staff)and we were nervous about getting towed
3.0
Anonymous
Poor
08-11-2017
Pros: Location is good and the front counter check in was smooth and that person was friendly!
Cons: Our Ac did not work and we made several calls to have it looked at. Their maintanence guy told us to turn in the heater, because it wasn't hit enough in there always!! complained at check out then called manager. Over week still no call back!!
9.0
Anonymous
Wonderful
08-11-2017
Pros: Nice clean hotel in an average neighborhood. About 10 minutes to beaches.
Cons: Nothing really.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Near where family. Across from Costco. Near groceries and restaurants and interstate.
Cons:
5.0
Anonymous
Fair
08-11-2017
Pros: The Ac was cold, and the ceilings high.
Cons: Many things..Run down..Wallpaper peeling in the bathroom, torn shower curtain......Not a Three Star Hotel!!! 2 at best and Way Over Priced...
10.0
Anonymous
Exceptional
08-11-2017
Pros: Very clean excellent customer service
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: Amazing staff esp the house keeping.
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: 15 minutes from San Diego without the $40+/day parking fees. Best way to have access to San Diego on a budget. Housekeeping brought a roll-away crib within minutes of requesting at check-in.
Cons: Food options nearby are limited and no continental breakfast. Room had a shower without a tub which made bathing a baby a little challenging.
8.0
Anonymous
Very Good
08-11-2017
Pros: everything was decent.
Cons: not really
8.0
Anonymous
Very Good
08-11-2017
Pros: Location as well as number of eating establishments close by.
Cons: Flooring needs to be updated.
7.0
Anonymous
Good
08-11-2017
Pros: convenient location, walking distance from shops and restaurants, and 1 mile from the freeway very clean
Cons: front desk staff could use a little more training, much confusion over when we were checking out
10.0
Anonymous
Exceptional
08-11-2017
Pros: Nice hotel, friendly staff, nice rooms, restaurants , gas stations , convenient stores all within walking distance.
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: it has all the comforts of home and the staff is very friendly.
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