The Prominence Hotel and Suites

AAA Inspector Rating
8.7
Very Good
75 Guest Ratings
20768 Lake Forest Dr
Lake Forest, CA 92630- Map It
Photos
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AAA Inspector Notes
This hotel caters to business travelers with ample meeting space and comfortable accommodations. Select rooms are furnished with a virtual business center that includes a touchscreen computer. Smoke free premises. 60 units, some efficiencies. 3 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-5 exit 92A (Lake Forest Dr) northbound; exit 92 (Bake Pkwy/Lake Forest Dr) southbound, 4 mi e. 20768 Lake Forest Dr 92630.
Pool
heated outdoor.
Dining & Entertainment
nearby.
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet, safes.
Sports & Recreation
hot tub.
Guest Services
valet and coin laundry.
Terms
cancellation fee imposed, pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 75 guests
Showing reviews 1 - 5 of 49
9.6
Ken
Exceptional
young couple
09-21-2016
Pros: Easy check in, clean room, quiet
Cons:
9.6
Paul
Exceptional
mature couple
09-19-2016
Pros: We felt the rate was reasonable and this hotel was a very good value for us. We spend a night here so as to see a show in Irvine and the location was great. Easy access to the 241 toll road and major roadways... only a few minutes drive to dozens of great restaurants. The front desk staff was fun friendly and courteous. Rooms are very spacious and have a desk-top internet work station, kitchenette and lounge area perfect for long or extended stays. There was a short-order cook on staff for breakfast (eggs, omelettes, french toast, waffles) all made to order... plus common continental breakfast items. Most importantly... the room and common areas were IMMACULATE. Not a stray hair to be found anywhere. That seems rare these days at any affordable hotel chain.
Cons:
10.0
Anonymous
Exceptional
solo traveller
09-14-2016
Pros:
Cons: Automatic light switch at door never worked
5.8
One-time
Okay
family with young children
08-26-2016
Pros: Room rate included made-to-order breakfast. Free parking. Reasonably clean.
Cons: Staff sounded and acted irritated when asked a question. There was no one to help us take our suitcases to the room. We had to load the cart, take it to our room, then return it downstairs ourselves. We asked for linens & pillows for the sofa bed; we had to pick them up from the front desk and take these to our room. The phone in our room did not work. The floor mat in front of the front desk was tattered & needed replacement. The counter top was dusty (incl. the paper tray on it).
6.5
Carole
Pleasant
solo traveller
08-08-2016
Pros: Location, friendly staff
Cons: the Room was unattractive, the A/C filter was filthy I removed it To clean myself because it had not Been cleaned in months was so dirty.
Showing reviews 1 - 5 of 49