Thirty-seven acres of forested grounds surround this 1877 farmhouse and cottages on a hillside above the Pacific Ocean. Enjoy the roaring fire at the bar/lounge with live jazz on select days. Most of the upscale bathrooms include heated flooring. This was the location of the 1978 film "Same Time Next Year," which runs continuously on a loop on one of the hotel's channels. Spectacular ocean views grace most of the guest rooms.
Did not meet all AAA rating requirements for locking devices in some guest rooms at time of last evaluation on 04/22/2015. Facilities, services, and décor characterize a mid-scale property.
Oceanfront. On SR 1, 2.5 mi s of Van Damme State Park entrance. 5200 N Hwy 1 95456.
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 273 guests
Showing reviews 1 - 5 of 50
9.6
Hilary
Exceptional
family with older children
09-21-2016
Pros: Beautiful location and very charming. Room and view were spectacular.
Cons: Service in restaurant could be a little better
9.6
Debber
Exceptional
mature couple
09-21-2016
Pros: Amazing property and incredible location.
Cons: The wifi was iffy at times.
9.2
Paul
Wonderful
young couple
09-18-2016
Pros: Views and property excellent.
Cons: Food ok.
10.0
Julia
Exceptional
young couple
09-16-2016
Pros: The location was the Best!!!
Cons: Unfortunately we didn't have a working tv remote but they tried very hard to find us one.
10.0
Kevin
Exceptional
mature couple
09-16-2016
Pros: Separate dining room that is dog friendly
Outdoor seating area with a fire and blankets for a chilly evening
Cons:
3.3
Travelers
Poor
mature couple
09-10-2016
Pros: Location
Cons: UncleanColdLightingNo wifi or phoneLoudNoElevatorShabby unkept
10.0
Lloyd
Exceptional
young couple
09-09-2016
Pros: Room was fantastic - food was excellent
Cons: Nothing
9.6
Kent
Exceptional
young couple
09-05-2016
Pros: Room was very large and nice. Very beautiful view. Friendly staff and restaurant was very good too.
Cons: NA
9.6
Laguna
Exceptional
young couple
09-04-2016
Pros: The location is outstanding and breath-taking!!
Cons: Better coordination at the Front Desk, website needs corrections.
10.0
John
Exceptional
young couple
09-03-2016
Pros: The room # 9 and view were wonderful
and quiet.
Cons: The service in the dining room was very slow
at dinner. The food was so so considering the prices.
7.9
Rosalie
Good
review category group of friends
08-31-2016
Pros:
Cons: The dining area is WAY past due for a makeover, cushions on very old chairs were dirty and stained
9.6
Mike
Exceptional
mature couple
08-30-2016
Pros: everything was excellent except for two things.
Cons: We had reservations but were seating next to the entertainment. Should have asked if that seating was O.K.
If check out time is 11 a.m. you should be open for breakfast at least to 11:30 not 10:30
10.0
Alisa
Exceptional
family with older children
08-30-2016
Pros: The rooms were beautiful and the view was breathtaking.
Cons: The resturante was high priced and the carpet neede cleaning.
4.2
Cathleen
Disappointing
mature couple
08-30-2016
Pros: View from room was breathtaking
Cons: Room was in need of serious repair/remodel. Window would not close (see pic), furnishings were warn and dated. Phone was cabled into t.v.? Fireplace glass was half obscured. Room Floor covering was filthy. Customer service was flat to non existant. Road to bungalow is dangerous. We made sure we were back before dark. We paid between 300-500.00 a night and got nothing you would expect from a proprietor of a property marketed at that level.
9.2
Kenneth
Wonderful
mature couple
08-29-2016
Pros: Friendly staff ...view
Cons: More restaurant staffing
8.8
Alan
Excellent
mature couple
08-27-2016
Pros: Rooms were quite nice
Cons: Smell in Dining area were horrible, and the food was not very good.
8.8
John
Excellent
mature couple
08-25-2016
Pros: location on the ocean, ocean view, great walking trails
Cons: parking was very tight and the roads to get to room was very rough.
7.5
Natalia
Good
family with young children
08-22-2016
Pros: The place, shower, and the ocean:)
Cons: location
8.3
Elisabeth
Very Good
review category group of friends
08-22-2016
Pros: The location was spectacular - great ocean view of the crashing surf from our room.
Cons: The property is a historic property that is currently being renovated. We stayed in two of the finished rooms that had an ocean view. Only negative was the drive to the room was not very well lit at night and we got lost and had to return to the lobby and get help. The property is large and very spread out.
9.5
Louis
Exceptional
mature couple
08-20-2016
Pros: Privacy of room (cottage). Parking close by unit. Nice ocean view. Having refrig with small freezer and microwave available. Very spacious shower and heated bathroom floors. The onetime (20%) discount for entrees served in dinning room.Lounge is very comfortable area with wonderful fireplace and views when fog has lifted.
Cons: Lighting in bath room not well designed for shaving. Would like to see a reclining chair in the room. Many folks suffer back problems that impair their sleep which are resolved by these chairs. Entrees were flavorful but not exceptional. House salad was very good. Menu selection is adequate for most travelers. Our very nice waitress inadvertently failed to advise us of the specials being offered that evening.
10.0
Gerson
Exceptional
mature couple
08-19-2016
Pros: Everything
Cons:
3.8
Creekscribe
Poor
mature couple
08-15-2016
Pros: It's nice to see a snippet of sea from the deck. But a snippet is all you get.
Cons: Property is way overpriced. This could be a beautiful property but is in sad need of a complete architectural overhaul. We paid nearly $400 for a room that was by far the worst room I have stayed in for $400—I've had far better rooms for that price even in London, Paris, San Francisco—the world's most expensive hotel markets. Don't pay for what looks like a great location—you're not really close to the ocean. There are great places across Highway 1 and even in Mendocino for much less. We spent the next night in Mendocino in a better room for $200 less and scouted other places that we'll stay in next time. Take a walk along the coast of the Mendocino headlands for spectacular coastal views and beach access. Trail access is from parking lot behind Presbyterian Church right in Mendocino; anyone in town will point the way.
7.1
Alan
Good
mature couple
08-13-2016
Pros: The location is one of the best in that area.
Cons: I have been a guest here in the past , but it has been awhile. The rooms,the restaurant and the bar area are not well decorated and the staff in the bar area are not prepared to make drinks or knowledgable about the prices , the restaurant was so uninviting that we went somewhere else for dinner. I think it is sad that this hotel is in a great location , but that is all it has to offer , this could be a great hotel , but it has a long way to go to get back to what it was.
4.2
Dan
Disappointing
mature couple
08-08-2016
Pros: The views of the ocean were imperial..
Cons: The first night, I cut my foot on a piece of glass that was left on the bathroom floor. Second evening, Maid service was poor at best. Had to call the front desk 3 times in a two hour time frame to get clean bedding sent to our room. After requesting to speak to the Manager, he/she never returned the call. Unsatisfactory serves all the way around!
8.8
Cathy
Excellent
mature couple
08-04-2016
Pros: Location is magical!!!!like heaven
Cons:
10.0
Pamela
Exceptional
07-31-2016
Pros: The location is great and the room was wonderful. Also very friends staff.
Pros: We had a nice large balcony from which we could see the ocean in two different directions. We made sure we were back early enough to sit out there with a cocktail and view the sunset. The grounds were spectacular with walking paths and sitting benches facing the ocean.
Cons:
9.2
George
Wonderful
mature couple
07-26-2016
Pros: Views are the best
Cons: The bed is horrible. Just a foam pad on a broken box spring. This is ridiculous.
Both our backs got shot.
9.6
Robert
Exceptional
family with older children
07-26-2016
Pros: Stunning ocean views in lovely sitting. Had a deal in a large ocean view room with big balcony. Property great for a romantic stroll. Restaurant reasonably priced.
Cons:
8.8
Jun
Excellent
family with older children
07-26-2016
Pros: Amazing ocean view. Very beautiful environment
Cons: The room is small and a little old
10.0
Ellie
Exceptional
mature couple
07-25-2016
Pros: The room was beautifully remodeled. It had a gorgeous view of the ocean. I requested the best room they had for the category of rooms, and they honored my request. It was phenomenal. The grounds were well kept. You could walk down steps to a beach, or out on a bluff, all on the property.
Cons:
6.7
Julie
Pleasant
mature couple
07-24-2016
Pros: Location
Cons: The deferred maintenance: threadbare furniture and worn, scratched wooden surfaces in main lodge rooms, the abandoned gardens, the need for fresh paint on most exterior surfaces.
10.0
John
Exceptional
mature couple
07-21-2016
Pros: Room was wonderful, staff helpful, and food greaat
Cons: Was not able to book a massage on the spot
8.3
Giorgiosc
Very Good
mature couple
07-20-2016
Pros: Generous setting in a large garden with lush vegetation.
Nice and secluded houses with (in our case) four well separated rooms.
The view from the verandah is absolutely striking.
Room is large and comfortable.
Bathroom and shower are elegant.
Cons: The room - especially the balcony furniture, curtains and the bath room - urgently need maintenance.
Internet is a problem.
No air condition.
Cleaning of verandah needs to be improved.
8.8
Simpleperson
Excellent
mature couple
07-18-2016
Pros: The room (#16) with a view of the ocean was very nice, the bed was comfortable and the staff very friendly. It was very private and quiet.
Cons: Faster wifi, better coffee in the room, the restaurant while nice was not great. We found ourselves eating out more than we would have liked. The sofa was ok, but not great to stretch out in.
8.3
Janet
Very Good
review category group of friends
07-17-2016
Pros:
Cons: No internet in the room.
10.0
Chris
Exceptional
mature couple
07-12-2016
Pros: Big bath tub, amazing property & view
Cons:
7.5
John
Good
mature couple
07-07-2016
Pros: Beautiful views of the coastline; Large room; concenient parking; good location
Cons: Rooms could use updating; the driveway exit to Route 1 has some site obstructions and somewhat difficult to see oncoming traffic
10.0
Donna
Exceptional
review category group of friends
07-05-2016
Pros: Setting, ambience, decor, food, staff
Cons:
7.1
Robert
Good
mature couple
06-30-2016
Pros: The room itself was very good.
Cons: The verandah area was poorly maintained.
9.6
Sheri
Exceptional
mature couple
06-19-2016
Pros: Spacious. Great view. Good ocean sound.
Cons:
9.6
Jamie
Exceptional
family with older children
06-17-2016
Pros: Loved this place & want to return!!!!
Cons: I love this place!! My only recommendation is until the spa is actually built, take it off your website & make sure the massages offered, presented online with the required 24 hr booking notice. Love you Heritage House Resort &... Thank you! great food, service & magical LOCATION!!! xoxox
9.6
Kris
Exceptional
mature couple
06-16-2016
Pros: Fabulous value for a luxury updated room. Included heated bathroom floor beautiful sliding glass door ocean view step out to patio. So relaxing
Cons: Service in lovely dining room was slow for breakfast and dinner. Loved the food
7.9
Renee
Good
mature couple
06-15-2016
Pros: View and trails were amazing. Bed was comfy and view from our deck outstanding. resturant wait staff was good and view there amazing also. loved heated floor in bathroom. bathrobes nice touch.
Cons: Most furniture in room looked very tired and worn. walls needed new paint and way to much room scent. food in restaurant was fair. your paing for the property and veiw. Rooms very average.
9.6
Ketchum
Exceptional
solo traveller
06-12-2016
Pros: Wonderful location, good food, loved the fireplace in the room. The ocean view from the bathroom. Everything was wonderful!!
Cons:
8.8
Lr82
Excellent
mature couple
06-07-2016
Pros: View was amazing. Loved the large bathroom and heated floor.
Cons: Clock was not set to accurate time.
9.6
Joni
Exceptional
mature couple
05-31-2016
Pros: Gorgeous room and view. Could have just stayed in the room all weekend. Plenty to do in the area also. It was a perfect get away
Cons: Went last minute on memorial weekend so prob paid a little more than usual
4.6
Jennifer
Disappointing
mature couple
05-31-2016
Pros: The food was excellent. Once we got to the room we requested, the room & view were great.
Cons: The service was hit and miss. They originally put us in a hideous cabin called Bug's Ear that felt like you'd film a serial killer movie. The walls had no texture or paint, but nailed pieces of boards; there was a loft but no stairs up to it; the stove & kitchen were easily from the 70's. And finally when we went to get into bed at night, there was a thick trail of ants running all the way across the sheets. Although they did get us an additional night's early accommodation on a 3-day weekend, but they should've looked at our actual booked suite for the following night that was one of their best on the property and tried to find something better than Bug's Ear because once we complained, they easily found us a really nice alternative cabin just across the road.
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