Courtyard by Marriott - Long Beach Downtown

AAA Inspector Rating
8.7
Very Good
379 Guest Ratings
500 E 1st St
Long Beach, CA 90802- Map It
Members save 5% or more and earn Marriott Rewards® points when booking AAA rates!
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AAA Inspector Notes
Just blocks from the convention center, shopping and many restaurants, this convenient accommodation also hosts its own friendly gathering spot and watering hole. Smoke free premises. 216 units. 9 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-710 exit Broadway, 1 mi e, then just s on Atlantic Ave. 500 E 1st St 90802. Station: 1st Street.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® points when booking AAA rates!
Eco Certification
Energy Star is a government-backed program helping businesses protect the environment through superior energy efficiency.
Pool
heated outdoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, wireless Internet.
Sports & Recreation
hot tub, bicycles, exercise room.
Guest Services
valet and coin laundry.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 379 guests
Showing reviews 1 - 5 of 50
5.0
Bernice
Fair
solo traveller
09-18-2016
Pros: Manager did her best at counter to turn around my experience with unprofessional /// valet sitter. Mgr had restaurant stay open for me a couple extra mins but menu did not agree with me. Mgr did her best to give location by phone because I was lost. Still hard to find hotel and entrance. I had to keep circling around the block. Mgr was exemplary. She is a good asset to Marriott. She understood me totally about why I'm there to memorialize my husband so it was important for me this trip to get good care for the night. Mgr was great that way to add a touch to help me get better treatment during my visit. I love Marriott and will always chose your chain in US and abroad.
Cons: Valet guy. Very abrupt (pushy- lack of understanding OCD and allowing me to handle my own property; not customer service trained). I was furious at his approach with me, disrespectful that it triggered my complaints to front desk mgr. Parking dangerous for senior citizen (me), not good lighting on 4th floor parking. Afraid of falls so it was hard for me to see. And I was afraid someone might come up on me being alone up there. Very scary. I don't know if you accommodate for this type of customer service but it would be a wonderful comfort to me. This guy was wrong for challenging my personal health emotions !(OCD). He doesn't need to criticize people personally!
8.3
Dan
Very Good
solo traveller
09-15-2016
Pros: Room was nice size
Cons: found ants and bed was uncomfortable
7.1
Ragazza
Good
solo traveller
09-06-2016
Pros: The bed was super comfy and the location was great, near the beach great restaurants and a grocery store. Everything walking distance.
Cons: The pool was very small and didn't look like the picture that was online. You had to pay for the parking garage which I don't believe was mentioned on the site. Also my room had a big infestation due to an adjacent room. After I called my room was switched.
10.0
Lindsey
Exceptional
solo traveller
08-30-2016
Pros: Super comfy and the staff was amazing!
Cons:
9.2
James
Wonderful
young couple
08-23-2016
Pros: Front desk extremely awesome!!!
Cons: Bellman didn't know to much about surrounding area.
Showing reviews 1 - 5 of 50