Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
It has a prime location near the convention center, Staples Center and LA Live. Rooms that have balconies overlooking the courtyard are quieter for those needing to work.
Smoke free premises. 130 units. 3-4 stories, interior corridors.
SR 110 exit Pico Blvd northbound, 0.6 mi w, then 0.4 mi n on Westlake Ave; exit Olympic Blvd southbound, 0.6 mi w. 1901 W Olympic Blvd 90006. Station: Westlake/MacArthur Park.
Cons: The biggest issue I had was that the room safe was operable but the battery case was damaged. And the location of the hotelwasn't in the best area.
3.0
Verified Hotel Guest
Poor
Business Traveler
10-13-2017
Pros: The staff was friendly, it had free parking and WiFi, and it was a short drive to downtown.
Cons: The neighborhood did not feel safe. There was graffiti everywhere, even on the front side of the hotel. The room wasn't clean. The carpet was stained, the sink had a yellow tint to it, and a cockroach ran across the floor.
7.0
Elizabeth
Good
10-13-2017
Pros: Room and hotel were clean.
Cons: It's not in the best neighborhood. It's a little rough.
7.0
Wayne
Good
Business Traveler
10-13-2017
Pros: The proximity of location to where I needed to go daily.
Cons: Only decaf coffee was available in the room I had. (2)Very tiny trash cans.
3.0
Ade
Poor
Family with Young Children
10-13-2017
Pros: Location
Cons:
5.0
Verified Hotel Guest
Fair
Group Traveler
10-13-2017
Pros: We were able to check in early and it wasn't far from Beverly Hills
Cons: The location was a very bad neighborhood
5.0
Ernest
Fair
Traveling as Couple
10-13-2017
Pros: Not much
Cons: Staff was rude.
6.7
Konstantina
Pleasant
young couple
10-09-2017
Pleasant
Pros: The hotel is located, near walking distance from the metro station. Room was big enough with a comfortable bed. Breakfast was also good (bagels, waffles, yoghurts, coffee, juice, eggs etc.). Staff was helpful.
Cons: We did not like the neighbourhood. Best try to avoid walking at night to the hotel. Also, it could be cheaper.
2.5
Anonymous
Poor
mature couple
10-09-2017
Very poor
Pros:
Cons:
6.7
Andy
Pleasant
young couple
10-08-2017
Pleasant
Pros: Air conditioning broke had to move rooms with no assistance
Cons: Area
8.8
Anonymous
Excellent
review category group of friends
10-08-2017
Fabulous
Pros:
Cons:
7.5
Martha
Good
solo traveller
10-07-2017
Good
Pros: Friendly bilingual staff. Very approachable with questions, concerns and suggestions for the area.
Cons:
8.3
Ricky
Very Good
review category group of friends
10-03-2017
Very good
Pros:
Cons:
7.5
Anonymous
Good
mature couple
10-02-2017
Good
Pros:
Cons:
6.7
Margaret
Pleasant
family with young children
09-30-2017
Blending in like a local
Pros: Breakfast staff were friendly and food was ok, but the waffles were my favorite yummy
Cons: Some of the day staff at the reception were anti friendly,
9.6
Ali
Exceptional
young couple
09-28-2017
Thank you for the upgrade...
Pros: place and room were great
Cons: Breakfast was not ready at 7am
5.4
Dallas
Fair
review category group of friends
09-27-2017
Passable
Pros:
Cons: We had the do not disturb sign up, and the employees kept coming up and knocking on our door. Then we finally said we needed towels, and they never showed up with them. We just felt uncomfortable, and thought that we were being watched.
5.0
Anonymous
Fair
mature couple
09-26-2017
Passable
Pros:
Cons:
6.3
Pradeep
Pleasant
family with young children
09-25-2017
Pleasant
Pros: Breakfast
Cons: We got charged twice and the hotel has not refunded the double charge although we have called them twice.
10.0
Anonymous
Exceptional
mature couple
09-25-2017
Exceptional
Pros:
Cons:
7.1
Traveller
Good
young couple
09-23-2017
Good
Pros:
Cons:
7.9
First
Good
solo traveller
09-23-2017
comfortable. Breakfast should have a...
Pros: Strategicly position for public transport. Front desk very helpful
Cons: No one was available to assist to take the luggage to and from your room
8.3
Donna
Very Good
family with young children
09-22-2017
Very good
Pros:
Cons:
9.2
Herman453
Wonderful
family with young children
09-21-2017
Superb
Pros:
Cons:
8.3
Mohan
Very Good
solo traveller
09-20-2017
I had a very pleasant...
Pros:
Cons:
5.8
Dona
Okay
young couple
09-20-2017
I feel the hotel was...
Pros: Free breakfast.
Cons: Sheets not clean upon our arrival. Location unsafe at night.
10.0
Anonymous
Exceptional
young couple
09-20-2017
Exceptional
Pros:
Cons:
8.3
Saurabh
Very Good
review category group of friends
09-19-2017
Very good
Pros:
Cons:
4.2
Cynthia
Disappointing
review category group of friends
09-19-2017
Disappointing
Pros: Location
Cons: Bad Staff attitude,musty smell in the rooms
9.6
Thu
Exceptional
family with young children
09-18-2017
Exceptional
Pros: All of things is here
Cons:
8.8
Jodi
Excellent
young couple
09-18-2017
Fabulous
Pros: Good location for sightseeing; comfortable bed; clean bathroom
Cons: Had to request a breakfast every day of our 4 day stay- would have been easier to give them to us all at once. Hot breakfast options were just okay- nothing special. Not many non-fast food restaurants nearby.
4.2
Dan
Disappointing
review category group of friends
09-16-2017
Room didn't match booking -...
Pros: Free parking!
Cons: We booked a room for 4 adults through booking.com when we arrived the room had two single beds and the hotel refused to give us a room that we would all fit in even though they acknowledged we had booked a room suitable for 4 adults! So we only stayed 2 nights and paid to stay somewhere else as a result.
8.3
Anonymous
Very Good
review category group of friends
09-13-2017
Very good
Pros:
Cons:
7.5
Anonymous
Good
young couple
09-10-2017
Good
Pros:
Cons:
10.0
Joanne
Exceptional
review category group of friends
09-08-2017
We had a great time...
Pros: The staff were very helpful, breakfast was good but for a big hotel they only had a 4 slice toaster to use which meant a queue. The walk to the metro station took about 15 minutes to take us to Universal Studios which was 8 stops away so that was easy enough to get to and $8 each.
Cons: the drive into the area where the hotel was had a lot of people living in tents on the sidewalk which was very sad.
8.3
Graham
Very Good
young couple
09-07-2017
Cost effective stay in LA.
Pros: The breakfast spread was adequate. The bed was comfortable. Staff were very good.
Cons: The room was a little on the small side but was good for a short stay.
7.1
Celina
Good
young couple
09-06-2017
Good
Pros:
Cons:
9.2
Izamar
Wonderful
young couple
09-06-2017
Superb
Pros:
Cons:
8.8
Theresa_95
Excellent
review category group of friends
09-06-2017
Fabulous
Pros: Very clean hotel, nice stuff
Cons: Very bad area, we were two girls and did not fell very safe there. After one time driving with the metro we switched to Uber, because the hotel is in a Latino district and you should not walk around by night.
5.0
Anonymous
Fair
family with young children
09-05-2017
I might stay here again...
Pros:
Cons: Breakfast wasn't good and the whole breakfast coupon was stupid and confusing
2.5
Pa
Poor
family with young children
09-04-2017
Will not be staying here...
Pros: Nothing!
Cons: No air circulation in the rooms...rooms were hot and muggy, and smelled.
9.2
Shannon
Wonderful
review category group of friends
09-04-2017
Superb
Pros: Easy to find, safe location,very friendly staff!
Cons:
7.1
Fintan
Good
solo traveller
08-31-2017
Good
Pros:
Cons:
5.8
Abril
Okay
solo traveller
08-31-2017
Great stay of there's nothing...
Pros: The beds are all you need after a hard day of work
Cons: The building is really old and the price is totally over what it should be
9.6
Chris
Exceptional
review category group of friends
08-31-2017
Really great
Pros: Food was great.. star was excellent.
Cons: Elevator was too small and took forever too catch it
7.1
Halil
Good
family with young children
08-30-2017
Good
Pros: Breakfast was ok, parking is good option
Cons: They double charged the amount from me. An I got no response yet, although its been 5 days.
7.9
Yigit
Good
young couple
08-30-2017
Clean room, having parking area...
Pros: If you have a car, location is very good! Their free parking area saved our life! Rooms were very clean and big, comfortable king bed, qualified tv and iron is a plus.
Cons: Breakfast really sucked and employees were very grumpy!
9.6
Gwendolyn
Exceptional
solo traveller
08-27-2017
Exceptional
Pros:
Cons:
6.7
James
Pleasant
solo traveller
08-26-2017
Pleasant
Pros: The hotel was adequate for my needs, cleaned every day and coffee machine replenished every day. The hotel was within walking distance of the center of Down Town L.A. which was about a mile away, but some of the surrounding areas of the hotel were dirty and did not feel very safe to walk around on my own after dark.
Cons: I think more facilities in the hotel itself i.e. a bar or restaurant in the evening would have been good.
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