Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
It has a prime location near the convention center, Staples Center and LA Live. Rooms that have balconies overlooking the courtyard are quieter for those needing to work.
Smoke free premises. 130 units. 3-4 stories, interior corridors.
SR 110 exit Pico Blvd northbound, 0.6 mi w, then 0.4 mi n on Westlake Ave; exit Olympic Blvd southbound, 0.6 mi w. 1901 W Olympic Blvd 90006. Station: Westlake/MacArthur Park.
Pros: Clean, spacious room, friendly and helpful staff.
Cons: Charge for breakfast buffet, nowhere to simply get a cup of coffee.
6.0
Anonymous
Pleasant
08-11-2017
Pros: Good value for money and near to the airport
Cons: Location wasn't great if you don't have a car to get to places in LA
10.0
Anonymous
Exceptional
08-11-2017
Pros: Amenities, location, staff, parking.
Cons: No
3.0
Anonymous
Poor
08-11-2017
Pros: The staff was friendly, it had free parking and WiFi, and it was a short drive to downtown.
Cons: The neighborhood did not feel safe. There was graffiti everywhere, even on the front side of the hotel. The room wasn't clean. The carpet was stained, the sink had a yellow tint to it, and a cockroach ran across the floor.
1.0
Anonymous
Very Poor
08-11-2017
Pros: nothing
Cons: When we got to our room: No pillowcases, no towels, no shower curtains. Phone did not work. Contacted the front desk. Everything was fixed within 1 1/2 hours except the phone. They said that they would give me a 10% discount but I have not received it.
7.0
Anonymous
Good
08-11-2017
Pros: The proximity of location to where I needed to go daily.
Cons: Only decaf coffee was available in the room I had. (2)Very tiny trash cans.
3.0
Anonymous
Poor
08-11-2017
Pros: Location
Cons:
2.5
Anonymous
Poor
07-12-2016
Bed Bugs Infested and Kicked...
Pros: I can honestly say the only thing I liked was that I got a fast complete refund when I found Bed Bugs had infested my matress and sheets.
Cons: The bed bugs.
The front desk refusing to help me and my partner find another location or hotel at 1:30AM when I reported and delivered sample bed bugs to management.
That management did not perform a LA City required report on bed bugs and send me the requested copy after the incident.
That we were required to move to another room in the infected hotel or leave and find out own accommodation at past midnight in a dangerous part of downtown LA.
That it took 45 minutes and 2 calls to the front desk asking for an inspection.
That is was a security guard who finally responded to perform the inspection of the room, not a trained qualified manager.
That the guard took one look at the bed bug I handed him and, denied the room had bed bugs and walked out, in short, calling me a liar.
That the front desk clerk and guard spoke loud insults to me and my partner as we waited in the lobby asking for help finding alternative accommodations, which never came.
That I still have red bed bug bites on my fingers, wrists, and ankles and had to throw away all of my clothes and belongings that I took on the trip.
That the manager refused to provide any further assistance or reimbursement for the cost of replacing or cleaning any personal items that were in the infested room at the time.
That we had to sleep in our car on the street with vagrants knocking on the windows until morning because no hotel anywhere near the Ramada had walk-in vacancy unless we paid double the price of the Ramada.
6.7
Anonymous
Pleasant
07-08-2016
Pleasant
Pros: Room was nice. Immediate location a bit sketchy, but walk along the main road a few blocks and it becomes more pleasant
Cons: Location heading towards Korea town felt uncomfortable when walking there (we were a group of three girls)
6.3
Anonymous
Pleasant
07-06-2016
Might be more trouble than...
Pros: Facilities clean and aesthetically pleasing.
The deck outside the rooms is a nice touch.
Cons: The parking facilities are far too small for this property. The night security guard actually parked my car for me, due to the lack of space. The next morning, when I retrieved my key, the front desk manager left the residual label on my key without a second thought.
6.3
Anonymous
Pleasant
07-05-2016
Its an OK property not...
Pros:
Cons: Poor Breakfast Menu
5.0
Anonymous
Fair
07-04-2016
It was ok but not...
Pros: The hotel is located a mile away from the Staples center and convention center. Worth it for a one night stay not ideal for multiple days.
Cons: The property doesn't have enough parking and is located in a sketchy part of town. Lots of homeless people near. We also open the door to our room to find a large roach on the floor. Not very inviting. We tried watching tv but it didn't work. We ended up using our laptop.
5.8
Anonymous
Okay
07-03-2016
Over valued
Pros: It is close to almost anything
Cons: pool is very small and close early
you can hear other resident noise in close room, most likely they hear us.
7.9
Anonymous
Good
07-03-2016
We enjoyed our stay. Did...
Pros: Beds good
Cons: Elevator access from parking
2.9
Anonymous
Poor
06-30-2016
Very poor
Pros: Nothinh
Cons: Everything. Dirty, smelly, hot, you get what you pay for.
7.1
Anonymous
Good
06-29-2016
Good
Pros:
Cons: The area was not very nice.
6.3
Anonymous
Pleasant
06-28-2016
Great location for doing business...
Pros: Location
Cons: Needed to get a late checkout (1hour)to take someone to the airport, and was told that I couldn't get a late checkout. I have stayed there at least 5 nights on business in the last couple of months and was really surprised about the inflexibility! This made me start looking for other hotels in the area for future business.
5.0
Anonymous
Fair
06-28-2016
Passable
Pros: Parking was good, there was a helpful attendant. We saw little of other staff.
Cons: I booked 2rooms together, we were on different floors on different wings of the hotel. Not great for a family, my husband and I have to split so we could look after our daughters.
5.0
Anonymous
Fair
06-25-2016
Never again
Pros: Chose it for price but you get what you pay for.
Cons: Smelly room, some of other customers were rude. Location made me nervous. Not in best area.
9.6
Anonymous
Exceptional
06-23-2016
Super cozy and perfect locations...
Pros: Breakfast, clean room and convenient area!!
Cons: I get 9 breakfast tickets !!! but i get surgery and i lost 5 tickets !!!
7.5
Anonymous
Good
06-21-2016
Good
Pros: Location and parking facilities
Cons:
9.2
Anonymous
Wonderful
06-20-2016
Great Hotel for the Price
Pros: For the price, it can't be beat. The bed was soft, the shower was hot and the room was quiet and clean, and there's free parking! For a quick overnight trip in downtown LA, this hotel is perfect.
Cons: The only breakfast offered is eight bucks a person and the hotel is obviously dated. Also, the door was a bit drafty, but it was hardly a deal breaker.
10.0
Anonymous
Exceptional
06-11-2016
Comfortable and breakfast was great.
Pros: The room was neat and clean and we liked the breakfast we purchased with a ticket. The staff was friendly and informative.
Cons: When we checked in the 1st room was clean smelling. But when we returned from a concert the room smelled like Pot. I called down to the desk to have them move us. We were in a nonsmoking section. The second room was clean smelling. I know you don't have control of who smokes in there room, but the smell was so over powering. Also the breakfast was good, except the scrambled eggs were dry and you need bacon and to purchase a microwave oven to heat up the mini muffins and cresent rolls, they were cold.
2.9
Anonymous
Poor
06-06-2016
An extremely bad hotel
Pros: Nothing
Cons: Everything. The location is just bad no service no bell captain no room service. They just have nothing
10.0
Anonymous
Exceptional
06-04-2016
very good.
Pros: room big . quite . near downtown.
Cons:
8.3
Anonymous
Very Good
06-03-2016
Very good
Pros: The area and the bath tub and the bed.
Cons: The smell in the room.
10.0
Anonymous
Exceptional
06-03-2016
Fantastic Stay - Amazing Staff,...
Pros: As a seasoned traveller we where not expecting a lot from the ramada hotel, we got a decent price and said to ourselves that it would do the job. The room was very clean, the location was great and everything seemed good on arrival. It was the next morning when we arrived at the front desk at 7 in the morning to find a huge smile from Martin at the front desk, this really set our stay off at this hotel. From the moment we introduced ourselves he was absolutely fantastic, supplying us with great deals (saved us a fortune on the attractions we wanted to see), he was literally one call away our entire trip with helpful advice and got us into a film premier after party, which was amazing. lt really showed how much he cared about giving his customers that little bit extra. He really made us feel welcome and made our stay in the Ramada. Martin is one of the many great staff at the hotel, who helped with booking flights (much cheaper than we could at home) printing our boarding passes and basically made our stay as care free as possible. The ramada is a great hotel to stay in LA, for families and couples, I would recommend it to anyone, I have stayed in a lot of "good" expensive hotels, the staff always play a huge part, Martin and the team are the best I have ever came across and I know you will agree.
Cons:
5.8
Anonymous
Okay
06-02-2016
Fair, taking into account the...
Pros: Free Parking.
Cons: Due to centra heating system, the air condtioning didn't warm in my apartment (and in many others, according to the front desk).
Poor breakfast available.
Small elevator (maximum 3 people with no luggage).
9.6
Anonymous
Exceptional
06-02-2016
Nice place friendly people
Pros: It's clean and close to everything i like it
Cons:
9.2
Anonymous
Wonderful
05-31-2016
Superb
Pros: The staff were very helpful and the room was comfortable.
Cons: No hotel airport shuttle bus. Waited for a while at LAX airport before realising that one wasn't coming.
8.3
Anonymous
Very Good
05-31-2016
Very good
Pros: It was close to everything in LA.
Cons:
7.5
Anonymous
Good
05-29-2016
Satisfactory stay
Pros: Staff was friendly and our overall experience was good.
Cons: We wish that they had a continental breakfast included in the price of the room.
5.4
Anonymous
Fair
05-29-2016
First time in LA
Pros: Comfy bed. Easy to get in to downtown.
Cons: Poor breakfast.
7.1
Anonymous
Good
05-28-2016
Probably not going to stay...
Pros: Staff was very professional and outgoing. The shower was fantastic.
Cons: The location was so-so. The elevator was so small, only 2 people could fit at a time. The hotel could have been cleaner. Walls were really dirty and sheets were stained. This place could be 4-5 stars with a remodel. The staff is really trying
5.0
Anonymous
Fair
05-26-2016
Only if there's nothing else...
Pros:
Cons: Carpet was thread bare. $7.50 for a less than desirable continental breakfast. No way to control the air conditioning:(
10.0
Anonymous
Exceptional
05-25-2016
Exceptional
Pros:
Cons: Breakfast and shuttle did not start early enough. Had an early flight so needed both to start at 5 am ... Or at least the shuttle. Otherwise great experience.
7.5
Anonymous
Good
05-22-2016
Stayed at Ramada Los Angeles...
Pros: The overall stay was good. Staff were friendly, if you're a light sleeper you may be disturbed by other guests watching TV past midnight. The location was ok especially it's surrounded by multiple highways to connect you to several destinations within minutes
Cons: N/A
8.3
Anonymous
Very Good
05-22-2016
Location is very good and...
Pros:
Cons: Breakfast should have been given free
8.3
Anonymous
Very Good
05-19-2016
Comfy
Pros: The room was nice and comfy
Cons: The room smelt like smoke and the bathroom was kind of dirty
4.6
Anonymous
Disappointing
05-19-2016
Disappointing
Pros: Free parking!
Cons: Super slow elevator, you could reach your room faster than taking the elevator.The room was not as clean as the picture shown in booking.com
2.5
Anonymous
Poor
05-17-2016
Very poor
Pros: Nothing
Cons: The staff was very rude and unprofessional
5.8
Anonymous
Okay
05-17-2016
Only stay here if you...
Pros: I liked that the staff was very friendly.
Cons: The elevator was too small the pull out couch was TERRIBLE! The breakfast was not good at all!
3.8
Anonymous
Poor
05-16-2016
Ramada
Pros:
Cons: The Hotel was derty
9.2
Anonymous
Wonderful
05-15-2016
Nice hotel, good location.
Pros: The bed was amazingly comfortable and the room was spotless. I wish i could have stayed here longer.
Cons: Only downside is that the keys were very sensitive so if they are in the same pocket or cross paths with a mobile phone, it will need to be reactivated. More annoying than it sounds. Put it in your pocket, reactivate, same spot on the dresser, reactivate.
5.0
Anonymous
Fair
05-14-2016
ramada
Pros: spacious
Cons: floor creaked and doors were noisy
8.3
Anonymous
Very Good
05-10-2016
Stay Comfortable
Pros: Good location, their manager martin is good guy he responded over my one call
Cons:
3.8
Anonymous
Poor
05-10-2016
So bad
Pros: Location
Cons: No clean
No comfortable
No good service
6.3
Anonymous
Pleasant
05-10-2016
Pleasant
Pros: Ok for the area and close access to bus stop or cabs
Cons: The 3rd day of our 4 night stay, the keycard were deactivated and we had to get them reactivated. The wifi was also blocked at that time and we never got access again. Bar area closed "due to new management " it was not truly "close" to staples center. It was several miles away. Not walking distance.
10.0
Anonymous
Exceptional
05-10-2016
Exceptional
Pros: Everything was ok.
Cons: Nothing to special.
7.5
Anonymous
Good
05-06-2016
Good
Pros: We like everything, specially we enjoyed the breakfast.
Cons: We like bath tub but no towel hanger and handle nearby. Chances of slippery when you comes out.
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