Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
It has a prime location near the convention center, Staples Center and LA Live. Rooms that have balconies overlooking the courtyard are quieter for those needing to work.
Smoke free premises. 130 units. 3-4 stories, interior corridors.
SR 110 exit Pico Blvd northbound, 0.6 mi w, then 0.4 mi n on Westlake Ave; exit Olympic Blvd southbound, 0.6 mi w. 1901 W Olympic Blvd 90006. Station: Westlake/MacArthur Park.
Pros: The staff was very friendly,beds where confortable overall very satisfied,thankou.
Cons: N/A
10.0
Doug
Exceptional
Family with Teens
06-23-2017
Pros: Clean, spacious room, friendly and helpful staff.
Cons: Charge for breakfast buffet, nowhere to simply get a cup of coffee.
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
06-23-2017
Pros: Overall everything was fine and the location is convenient. The price is good in the area.
Cons: Wi-Fi was not good. Not much reception in the room unless walked out the room and to the hallway or downstairs. Breakfast has to be purchased, but it is still better than no choice.
4.0
Sandy
Disappointing
Traveling as Couple
06-23-2017
Pros: Horrible location (bad area), old facility, loud, no services. Front desk wouldn't give us extra pillows as requested. Apparently the number of pillows in the room is all they feel is necessary. This is not three star hotel. Two at best.
Cons: It was cheap, but you get what you pay for.
6.0
Verified Hotel Guest
Pleasant
Family with Young Children
06-23-2017
Pros: The lobby was beautiful and it is located in a great location! Walking distance to nearby restaurants and the Staples Center and Microsoft Theater!
Cons: The parking really sucks. It was difficult to get in the last parking spot, with the small spaces and huge pillars around.
10.0
Beth
Exceptional
Family with Teens
06-23-2017
Pros: Amenities, location, staff, parking.
Cons: No
7.0
Eric
Good
Business Traveler
06-23-2017
Pros: The location and the room were probably the best thing. The room had 2 beds, was fairly spacious and had a desk as well as a refrigerator. Parking was free, but congested. I ended up tipping the parking attendant to allow me to park in a reserved spot.
Cons: The parking was really congested considering they have two lots to park in. The room had paper thin walls. I could hear the people in the next room, but that didn't matter much since I can probably sleep through nuclear explosion.
3.0
Verified Hotel Guest
Poor
Business Traveler
06-23-2017
Pros: The staff was friendly, it had free parking and WiFi, and it was a short drive to downtown.
Cons: The neighborhood did not feel safe. There was graffiti everywhere, even on the front side of the hotel. The room wasn't clean. The carpet was stained, the sink had a yellow tint to it, and a cockroach ran across the floor.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
06-23-2017
Pros: The staff let us check in earlier for only 25 bucks so we could lay down and take a nap.
Cons:
5.0
Verified Hotel Guest
Fair
Traveling as Couple
06-23-2017
Pros: Good location, free parking and free internet
Cons: Staff isn't accommodating ...
3.0
Ade
Poor
Family with Young Children
06-23-2017
Pros: Location
Cons:
5.0
Verified Hotel Guest
Fair
Group Traveler
06-23-2017
Pros: We were able to check in early and it wasn't far from Beverly Hills
Cons: The location was a very bad neighborhood
7.1
Anne
Good
family with young children
06-15-2017
Pros: Easy access on public transportation, mini mart, restaurants & some tourist attractions..
Cons: We are 3 guests in the room.. Requested additional Hotel amenities on our 1st day of stay but til our 3rd/ last day of stay we we're not given.. we also have free breakfast.. but first 2 days food served to us has the same menu.. on the 3rd day, they served our breakfast late.. there was no egg or sausage a little bit disappointed on their service..
4.6
Sajjad
Disappointing
solo traveller
06-15-2017
Pros: this hotel has poor staff behind the counter breakfast was ok bed is good but no entertainment on television allover location was ok
Cons: staff
6.3
Albert
Pleasant
solo traveller
06-14-2017
Pros: An older facility w/ updated rooms. Tubs converted to showers-nice.
Cons: The included breakfast area was a bit makeshift. Converted a bar area? temporary tables for buffet. Open's at 7a. For business people, it needs to open at 630a. That's to late to get breakfast and where you need to be by 8a.
4.6
Visitor
Disappointing
young couple
06-06-2017
Pros: No Water in the Fridge, only one towel per Person ( Room need more air circulation ) less value for the money asked for !!!!!!
Cons: No Water in the Fridge, only one towel per Person
7.1
Joon
Good
review category group of friends
05-30-2017
Pros: Good clean room.
Cons: Set up like a maze. Some rooms are very hard to access. Parking lot across street from hotel.
5.4
Anonymous
Fair
review category group of friends
05-30-2017
Pros: THE ROOMS WERE NICE BUT TOO SMALL
Cons: THERE COULD HAVE BEEN BETTER BREAKFAST. THERE WAS NO FOOD AVAILABLE, AND THE TV DIDN'T WORK.
7.5
Traveler
Good
review category group of friends
05-28-2017
Pros: Easy access to downtown and free parking
Cons: I had problem with WIFI and staff instead help me they gave me phone number for Internet provider and it takes more than 1 hour through phone to fix my problem
5.0
Wendy
Fair
family with young children
05-27-2017
Pros: Friendly staff
Cons: This property is located in an extremely dangerous area with homeless everywhere in the streets. I spoke to a police officer who said not to leave the room after dark. I'm extremely disappointed and upset that the booking trivago website does not give more information on the neighborhood. I traveled with my son and felt so unsafe we left early.
5.8
Brandy
Okay
young couple
05-26-2017
Pros: Busy place.
Cons: West Hollywood location is plagued with a considerable percentage of homelessness. This bothered by heart, mind & spirit. I had never been to California.
6.7
Anonymous
Pleasant
solo traveller
05-26-2017
Pros: Could walk to convention centre.
Cons: No good restaurants in easy reach, not a great area.
4.6
Abdulkadir
Disappointing
review category group of friends
05-22-2017
Pros: Only its location is usefull it is near to metro station. Only it takes 5-6 minutes to station.
Cons: Breakfast is terrible and very insufficient. Also there is nothing to eat. When we asked to waiter why there is no any food. He said that we did not prepare breakfast because hotel is too crowded. I think it should be unacceptable. The another thing there is a only one receptionist at the rush hour and you must wait 5 or 6 minutes to ask a question.
8.3
Joanna
Very Good
young couple
05-20-2017
Pros:
Cons: Only Handicapped room was available
7.5
Kelly
Good
review category group of friends
05-19-2017
Pros: Breakfast was the same everyday. We were hoping for something different.
Some days the eggs were perfect, other days they were overcooked.
Cons: I did not like the parking garage. It was a tight fit. They offered more parking across from the hotel. The area can be a bit scary at night. If you have to walk, ensure you are waking with a few people (safety in numbers).
7.1
Gopal
Good
family with young children
05-19-2017
Pros: Room was spacious and the bed was good. Staff were courteous.
Cons: Have been charged $ 277.20 extra for my stay. Need refund immediately.
7.9
Rebecca
Good
review category group of friends
05-19-2017
Pros: Easy access
Cons: Pillows
7.5
Dst
Good
family with young children
05-18-2017
Pros: For the money, this hotel was a great value. My room rate included free wifi, parking and breakfast. The front desk staff- Martin in particular- were wonderful. Martin helped me with every issue that came up.
The beds and pillows were comfortable.
The microwave, large mini fridge with small freezer & remote controlled large screen t.v. were all great.
The shower was hot and had good water pressure.
The coffee was good and hot.
Cons: The first day my Apple, iPod charger was missing from my room when I returned from the day's events, never to appear again. Martin compensated me for a new charger.
The first and second night, someone would knock on my door several times during a 15 minute span beginning at 4am. Martin corrected the mistake being made by the night security.
The third day, the cleaning staff forgot to clean my room.We came back at 10pm to find a dirty room and no towels. I called the front desk and someone brought supplies.
The next 3 days went smoothly.
The floor of the facility is extremely uneven, although nice carpet covers it.
The rooms have two doors, one leading to the hallway and one leading to an outdoor hallway where anyone can walk by, and they do. So keep those curtains closed for privacy!
The digital clock would continuously loose power and be blinking in the morning when I needed to see the time.
The individual coffee maker made a good, hot cup of coffee, but also spewed out a spray of water on the table every time a cup was brewed.
9.6
Hale
Exceptional
family with young children
05-18-2017
Pros: good breakfast, convenient location, friendly employees, clean room
Cons: Pool was dirty and small
6.3
Belenita
Pleasant
family with young children
05-16-2017
Pros: The bed was soft and comfortable, shower was great, water was not a problem and room was clean.
Cons: You could have served different kinds of menu for breakfast each day.
9.6
Jennifer
Exceptional
review category group of friends
05-15-2017
Pros: Very quiet in the hallways and very polite staff
Cons:
7.5
Joe
Good
young couple
05-14-2017
Pros: Nice, clean spacious rooms. Good shower. Plenty of power sockets. Central location. Good value for money. Coffee machine in the room. Safe in the room. Free parking.
Cons: Breakfast was not good at all, I would 100% skip it.
6.7
Anonymous
Pleasant
family with young children
05-14-2017
Pros: The accommodation of opening the breakfast area an hour early because the majority of people at there hotel location were there for USC graduation and we needed to be at the university before 7 am
Cons: The heater did not work ... the room never got over 68*
4.6
Kyle
Disappointing
family with young children
05-13-2017
Pros: Bed was pretty comfy.
Cons: First room (and the adjoining hallway) smelled like urine and bleach. Had shared balcony with other rooms, motel style. Asked to be moved mainly due to smell.
Breakfast was served buffet style, which is fine, but had the flimsiest plastic cutlery I've ever used and don't atrocious styrofoam plates.
8.3
Ellen
Very Good
family with young children
05-13-2017
Pros: Staff very friendly. Water cooler in lobby. Coffee is drinkable. Room was clean
Cons: Breakfast was ok - no apples or bananas
$240/night is high IMHO for this place - however I was here for USC graduation so all the rates were jacked up in the area. It's about a 20 minute Uber from this property to USC
3.8
Richard
Poor
young couple
05-11-2017
Pros: Beds were comfortable. Breakfasts were OK, but typical of many hotels offering included breakfast.
Cons: We chose this Ramada for its proximity to the Keck USC Hospital for convenience after my wife's surgery.
After a couple days we requested a different chair for our room that my wife could sit in during the day since the ones in the room were uncomfortable and not relaxing for her. I made my request at 9:00 am at the front desk and was told they would find one for us.
At 12:30 I went back to the front desk to again inquire about the chair again and they said someone was sick and had to go home so they would get someone else to do it and should be in the room by 1:00 to 1:30 pm.
At 2:00 pm I went to the front desk again to see when the chair was going to be delivered to the room and was told there was no chair available, to which I replied I wish I was told that right away in the morning. At that point I told the reception lady I would have to look for another hotel and she seemed to have an I don't care attitude and offered no solution.
We booked another hotel also near the USC Keck Hospital and departed the Ramada the next morning.
This is not a $209 a night luxury hotel by any means. It is your typical Ramada with peeling paint on the bathroom doors and tile floors in need of new grouting and dirty carpets.
6.3
Rajendra
Pleasant
family with young children
05-09-2017
Pros: Room was good
Cons: Breakfast was poor
Location is not good
Far away from the downtown
3.3
Nihal
Poor
mature couple
05-08-2017
Pros:
Cons: The staff was not at all courteous and the wifi was not working. When complained they were very rude and did not fix the issue
3.8
Shelton
Poor
young couple
05-07-2017
Pros: Hotel is close to Staple Center
Cons: Hotel smells, bleach+Mildo
6.7
Shahzad
Pleasant
solo traveller
05-06-2017
Pros: Its expensive
I would like to stay more but much costly
Cons: Cost
8.8
Carmen
Excellent
family with young children
05-04-2017
Pros: Everything was good
Cons: My wife fled down in the steps letter while she's going to her room
8.3
Julie
Very Good
solo traveller
05-04-2017
Pros: Reasonable cost. Helpful staff.
Cons: A little far from Metro station (red/purple lines) - 5 blocks.
7.1
Somporn
Good
solo traveller
05-03-2017
Pros: The friendliness of the receptionists.
Cons: The facilities being a Ramada Hotel, is not the same as other Ramada Hotels worldwide.
10.0
Franchesca
Exceptional
family with young children
05-01-2017
Pros: The guy at the front dest was amazing made us feel at home and was always more then helpful with anything. It was a great experience!
Cons:
3.8
Marina
Poor
solo traveller
04-28-2017
Pros: nothing
Cons: Personnel was unfriendly, to all requests was answering reluctantly, didn't want to help. Breakfast was the same every day, was not tasty, however the lady in the cantina was the only pleasant person in the hotel.
4.2
Anonymous
Disappointing
family with young children
04-21-2017
Pros:
Cons: Terrible area
10.0
Alexander
Exceptional
review category group of friends
04-19-2017
Pros: Breakfast and Fitness room are adequate. Rooms are very comfortable and modern.
Cons: Better/More equipment in the fitness room.
7.5
William
Good
young couple
04-18-2017
Pros: Location and friendly staff
Cons: Could not sleep to well. Very hard pillows
5.4
John
Fair
solo traveller
04-14-2017
Pros:
Cons: Small rooms. Poor layout. I had to park in an unattended lot across the street.
3.3
Lyn
Poor
young couple
04-12-2017
Pros: They changed the initial room which was in a bad condition to a slightly better room.
Cons: The room is outdated with broken closet door. Carpet looked old and dirty. Not much choice of breakfast. Aircond system is not individually controlled in the room with missing thermostat unit.Staff wasn't that friendly either.
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