The Ritz-Carlton, Los Angeles

AAA Inspector Rating
8.7
Excellent
128 Guest Ratings
900 W Olympic Blvd
Los Angeles, CA 90015- Map It
Special member savings plus Marriott Rewards® points when booking AAA rates!
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AAA Inspector Notes
Towering above the sleek and majestic cityscape, this unique architecturally designed hotel sits in the heart of downtown Los Angeles and affords soaring views from every compass direction. There's an array of restaurant and entertainment venues to choose from, too. These modern accommodations with traditional service will surpass your expectations; it's a must to pamper yourself or to just experience the hustle and bustle of city life in its true form. Smoke free premises. 123 units. 54 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
SR 110 exit 9th St, s on Flower St, then just w. Located near STAPLES Center and Los Angeles Convention Center. 900 W Olympic Blvd 90015. Station: Pico.
AAA Benefit
Special member savings plus Marriott Rewards® points when booking AAA rates!
Pool
heated outdoor.
Parking
valet only.
Dining & Entertainment
6 restaurants, also, Ford's Filling Station L.A. LIVE, see separate listing, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, safes. Fee: high-speed Internet, wireless Internet.
Sports & Recreation
hot tub, cabanas, exercise room, spa.
Guest Services
valet laundry, boarding pass kiosk, rental car service, room service, area transportation-within 3 mi.
Terms
N, check-in 4 pm.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 128 guests
Showing reviews 1 - 5 of 26
7.1
Santosh
Good
family with older children
08-28-2016
Pros: The staff are attentive and the gym is well equipped.
Cons: location... It's so far out from everything, in hindsight we should have stayed nearer Beverley hills.
8.3
Craig
Very Good
young couple
08-24-2016
Pros: Quiet
Cons: Bed
7.1
Sarah
Good
mature couple
06-03-2016
Pros: The pool and surrounding decks with the cabanas.
Cons: Breakfast is served in the Marriott hotel which adjoins the Ritz Carlton. Very mediocre in terms of food quality, service and decor.
9.6
Ed
Exceptional
mature couple
05-31-2016
Pros: Great pool and jacuzzi.
Cons:
6.3
Katriina
Pleasant
family with older children
04-04-2016
Pros:
Cons: After trans-Atlantic flight and a very long journey (with children!), we arrived late evening to Ritz-Carlton, and to our suprise our hotel booking had not been confirmed! So there was not the type of room available we had booked via Booking.com, hotel fully-booked, and we ended up having a long discussion about the booking, the types of the rooms and the amount we should be paying. Obviously we should have received a confirmation email from the hotel prior to our trip, but we never received anything plus we were never aware of this! So be aware of this, if you book via Booking.com. The receptionist was not very friendly, and wanted us to take a more expensive room (paying more than 200 EUR/night, plus taxes etc fees). Eventually we ended up changing the room the next morning (the day after another receptionist was much more understandable and organised our room very quickly), and the next evening we received an apology letter from the manager and a fruit-basket. This was nice, but still left a bitter taste. We had done our booking correctly, and were really looking forward to our stay. This spoiled it pretty much. Also, we had to argue that the breakfast was included in the price (via Booking.com), as the hotel was not aware of this. Also, for the info, the breakfast is not served in Ritz-Carlton, but in the adjacent Marriot.. also disappointing.
Showing reviews 1 - 5 of 26