As an architectural icon in the downtown area for decades, this establishment offers extensive interior public facilities, shopping areas, a variety of businesses and a multitude of restaurants. For a fantastic view of the city head to the rotating lounge on the 34th floor for cocktails. A dramatically designed lobby, on the street level with concrete pools, offers another stunning lounge within this cavernous space.
Smoke free premises. 1358 units, some two bedrooms. 35 stories, interior corridors. Accessibility (Call).
SR 110 exit 22 (9th St), just e, then 0.5 mi n. 404 S Figueroa St 90071. Station: 7th Street/Metro Ctr.
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Eco Certification
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Pool
heated outdoor.
Parking
valet only.
Dining & Entertainment
3 restaurants, also, L.A. Prime, see separate listing, full bar.
valet laundry, boarding pass kiosk, rental car service, room service.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 649 guests
Showing reviews 1 - 5 of 50
9.2
Bernice
Wonderful
young couple
04-20-2018
Superb
Pros:
Cons:
10.0
George
Exceptional
young couple
04-18-2018
Exceptional
Pros:
Cons:
8.8
Nancey
Excellent
solo traveller
04-16-2018
Overall stay was good and...
Pros: The hotel is was nice, but older tgan the more modern hotels I generally visit. However, the staff was very kind and accommodating, which made up for any short falls. The gym was well equipped and the breakfast selection was good.
Cons: Rooms were a bit small and not quite as modern as expected.
10.0
Shirley
Exceptional
family with young children
04-16-2018
Exceptional
Pros:
Cons:
10.0
Rebecca
Exceptional
young couple
04-15-2018
Exceptional
Pros:
Cons:
6.0
Angela
Pleasant
Family with Young Children
04-13-2018
Pros:
Cons: The valet couldn't find the car of the guy in front of me and took forever to bring my car around. It took 30 mins for them to take my car in the first place.The pool was packed with a bunch of people with alcohol in Target bags.
8.0
Todd
Very Good
Group Traveler
04-13-2018
Pros:
Cons: Parking cost.
10.0
Timothy
Exceptional
Traveling as Couple
04-13-2018
Pros: Great outstanding employees.
Cons: No
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
04-13-2018
Pros:
Cons: Cost of parking is high at $47 a night.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
04-13-2018
Pros: Right in the middle of downtown LA, high luxury hotel that accepts pets with no additional deposit. Absolutely Loved it!
Cons: The room was a bit small and the pool was tiny.
9.0
Victor
Wonderful
Traveling as Couple
04-13-2018
Pros: I enjoyed the fact that it was in Downtown LA. The hotel itself was beautiful
Cons: The Registration Line was extremely line and not a lot of attendants to get us registered.
9.0
Daniel
Wonderful
Family with Young Children
04-13-2018
Pros: The hotel was gorgeous and very convenient to everything downtown.
Cons: Parking was expensive at $47 a day. We found a parking garage across the street that saved us some money, but then we had to get it to load our bags.
5.0
Verified Hotel Guest
Fair
Family with Young Children
04-13-2018
Pros: I liked the location of the hotel, the lobby was beautiful. Valet was quick and professional.
Cons: The room was very small and the pillows were so huge they hurt my neck! There was a black hair on the shower wall (definitely not mine!). I left my fanola shampoo which is very expensive on accident, and it was never turned in to lost and found!
1.0
Cynthia
Very Poor
Group Traveler
04-13-2018
Pros:
Cons: We did NOT expect to pay 49.00 for parking for one night. No choice once you pull in. Valet only. Not happy at all.
10.0
Patty
Exceptional
Senior Traveler
04-13-2018
Pros: The view was amazing. The rotating bar was a plus.
Cons: $47 parking fee
10.0
Verified Hotel Guest
Exceptional
Group Traveler
04-13-2018
Pros: Fitness center. Staff super welcoming at any time of the day. Accommodated all our requests!
Cons:
7.0
Tricia
Good
Solo Traveler
04-13-2018
Pros: The location was the best feature.
Cons: The staff couldn't keep the place clean. They only cleaned the elevators at night.
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
04-13-2018
Pros: Friendly staff, the hotel is beautiful, everything you need is inside the hotel, quiet, walking distance to LA Live, walking distance to subway.
Cons:
8.0
Rosario
Very Good
Family with Young Children
04-13-2018
Pros: I loved everything about this hotel, from location, to the staff. The drinks were not over priced at all. They are very accommodating in every way. Great experience!
Cons: The Valet charge is very expensive. $47 a night is a lot of money for valet. On a personal note, the elevators are a bit scary if you're scared of heights but thats just a personal opinion.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
04-13-2018
Pros: The location was perfect for our stay.
Cons: Access to Ice & vending machines is a bit of an adventure. $47 for parking was a bit much...
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
04-13-2018
Pros: Nice room and location.
Cons: Red elevator very slow and infrequent
10.0
Catrina
Exceptional
Family with Young Children
04-13-2018
Pros: Beautiful, unique building and wonderful views. Also, the pool deck was wonderful, especially at night surrounded by the lights of downtown.
Cons: Getting in and out by car was tough, but that may be the same at any downtown hotel. it just happens to be right near the busy streets where people are trying to get out of town. Not the hotel's fault, just part of being downtown.
7.0
Verified Hotel Guest
Good
Traveling as Couple
04-13-2018
Pros: The location & staff here are amazing.
Cons: This was my second time staying here in two weeks first time was a much better experience. I paid more than I did the first time in hopes for the same or a nicer room & view & actually it was worse.
8.0
Dan
Very Good
Traveling as Couple
04-13-2018
Pros: Great location on downtown LA.
Cons: $47 parking
8.0
Verified Hotel Guest
Very Good
Family with Teens
04-13-2018
Pros: Beautiful place to stay.
Cons: $30 parking. The hotel validated $10 of that but it didn't work as we were leaving the parking structure so has to pay the full $50.
6.0
Jed
Pleasant
04-13-2018
Pros: The elevators were fast
Cons: Parking was a nightmare. Took an hour both times we entered the stucture and it cost $48 on top of that.
10.0
Anita
Exceptional
Family with Young Children
04-13-2018
Pros: Other then valet, everything was very good. Food options were pricey, but you can expect that from a NICE hotel.
Cons: The Valet service at one point was horrible. People had to wait 20-30min for their vehicle. That's horrible especially if you have somewhere to be. We missed out on one of our places to go because of the wait. Always CALL ahead
3.0
Verified Hotel Guest
Poor
Traveling as Couple
04-13-2018
Pros: bathroom was newly remodeled and very nice
Cons: room smelling like it was a room that were pets had been kept. many of the in house restaurants were closed early Friday and Saturday evening.
6.0
Cornelius
Pleasant
04-13-2018
Pros: The management staff
Cons: Valet parking service
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
04-13-2018
Pros: Convenient location; classic hotel
Cons: Confusing layout
10.0
Carey
Exceptional
Traveling as Couple
04-13-2018
Pros: Clean. Service was great. Parking was great. Food was outstanding
Cons:
7.0
Verified Hotel Guest
Good
Family with Young Children
04-13-2018
Pros: It's nice down stairs! But everything is to expensive
Cons: I called the hotel July 28 and no management has called me back because I got bedbugs. They don't want to deal with it when Hyatt Regency saw me how I was all bitten they couldn't believe it! It was embarrassing I have them in my hand and in my stomach.
6.0
Carl
Pleasant
Traveling as Couple
04-13-2018
Pros: Staff
Cons: Parking was extortionate. $47 per day!
7.0
Veronica
Good
Traveling as Couple
04-13-2018
Pros: The Location is awesome and the variety of restaurants. Awesome staff!
Cons: The hotel pool is tiny for the size of the hotel, we went out and couldn't even find a place to sit. The rooms are very small and very plainly decorated. Parking is outrageous at $48.00 per night!!
10.0
Michael
Exceptional
Family with Teens
04-13-2018
Pros: This is one of my favorite hotels in downtown LA. From the views you can see from the elevators to the central location. The rooms are adequately sized and have great views no matter where it is. There is even a revolving bar on top with a view of dntn
Cons: The pool is small but it is nice seeing the tall building all around you when you are in it. Also, no bar at the pool which I would have expected.
10.0
Heather
Exceptional
Business Traveler
04-13-2018
Pros: Room was super comfortable and staff was friendly.
Cons: The servers in the lobby lounge should be more attentive. Waiting 45 minutes at a table before getting water is unacceptable.
10.0
Tamara
Exceptional
Solo Traveler
04-13-2018
Pros: Clean and very nice
Cons: I can't afford these places so it was a feat to get such a nice hotel at such a great price Thankyou
6.0
Verified Hotel Guest
Pleasant
04-13-2018
Pros:
Cons: Very long wait for check in
9.0
Ben
Wonderful
Traveling as Couple
04-13-2018
Pros: Clean, elevators, sleek, great amenities, location, comfort, showers, etc
Cons: More outlets needed on both sides of bed. One sidebar of bed had multiple outlets, other side had none. The "galleria" is kind of complicated and strangely laid out. The restaurants are also "questionable" in terms of cleanliness and food quality.
10.0
Verified Hotel Guest
Exceptional
Group Traveler
04-13-2018
Pros: Location
Cons: Room size too smalla
10.0
Gissel
Exceptional
Traveling as Couple
04-13-2018
Pros: The view from my room
Cons: That the pool hours would close at 12:00 am and I wished they had a balcony
10.0
Enrique
Exceptional
Family with Young Children
04-13-2018
Pros:
Cons: The hassel to get checked in.
6.0
Ramonette
Pleasant
Traveling as Couple
04-13-2018
Pros:
Cons: We were put in a handicapped, corner room.
10.0
Verified Hotel Guest
Exceptional
04-13-2018
Pros: The staff was very friendly! They gave us a free room upgrade and a generous voucher for the rotating lounge because it was our wedding anniversary. Everyone went out of their way to say hello .The rotating lounge had a breathtaking view.
Cons: Parking prices are outrageous! We parked across the street for 1/4th of the price.
5.0
Khawaja Tahir
Fair
04-13-2018
Pros: Room quality.
Cons: Hotel charged me about US$ 10 / parcel received from Amazon booked on-line by me & asked to deliver at this hotel for me. Shipping cost was covered in Amazon deal. Hotel charged these amounts only for receiving... unjustified in my opinion.
8.0
Verified Hotel Guest
Very Good
Family with Teens
04-13-2018
Pros: Loved pool area Starbucks on site
Cons: Under construction Lobby was gorgeous but hard to find way around
10.0
Byung Soo
Exceptional
Family with Young Children
04-13-2018
Pros: The affordable price
Cons: Parking was expensive
10.0
Verified Hotel Guest
Exceptional
Group Traveler
04-13-2018
Pros: Luxury
Cons: Valet parking is roughly around $50 a night.
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
04-13-2018
Pros: Pet friendly
Cons: Parking fee
7.0
Shiva
Good
Traveling as Couple
04-13-2018
Pros: Interesting design. Nice beds.
Cons: Navigating through the hotel was extremely difficult. Got lost many times. Did not have co plate toiletries. Toiletries were not refreshed. Things were missing from room such as robes.