Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
The hotel is next to a public golf course and a private conference center that's popular for events. For those needing extra space the junior suites are best, all have a large desk for working events.
Smoke free premises. 121 units. 3 stories, interior corridors. Accessibility (Call).
Cons: Check in could have been better, there was party ahead of me, with some challenges, wich happens that's fine, and the desk person needed a manager to help. I didn't understand why he then, could have checked us in.Anyway,nIce hotel, won't stay again
5.0
Anonymous
Fair
08-11-2017
Pros: I like that the hotel is right next to the wedding reception we were at.
Cons: I didn't like that they didn't have room service
10.0
Anonymous
Exceptional
08-06-2017
Lovely base for LA.
Pros: Lovely hotel. Great bar with lovely terrace overlooking golf course. Pool great Handy little fitness room. Great location for getting atound LA. Near great local mall - shops at Montebello and Citadel outlets.
Staff very friendly and helpful especially Brie in bar.
Breakfast very good. Fresh cooked to order.
Cons:
10.0
Anonymous
Exceptional
07-31-2017
Promote Miriam!
Pros: The staff were AMAZING! Miriam was sooooo nice she made my 9 yrd old feel like a princess she went beyond and above customer service! I will definitely return and recommend to family and friends.
Cons: No complaints at all! Everything was great!!!
8.8
Anonymous
Excellent
07-10-2017
Good value for money
Pros: Large rooms
Free parking is nearby
Cons:
9.2
Anonymous
Wonderful
07-09-2017
Superb
Pros: Location, staff, spacious rooms.
Cons:
10.0
Anonymous
Exceptional
07-04-2017
Exceptional
Pros: Incredible room and bathroom
Cons:
7.9
Anonymous
Good
07-02-2017
excelente
Pros: excelente en general
Cons:
7.9
Anonymous
Good
06-26-2017
hotel inside a golf court
Pros: The hotel is inside a golf court with nice environment.
Big and comfortable bed.
Room equipped with micro-wave and refrigerator.
Free parking outside the hotel.
Good value for money.
Cons: The room carpet was dirty: I was walking bare foot and it was very dirty on my feet.
No buffet breakfast service.
Remember to hang "DO NOT DISTURB" sign on your door! The room service was knocking on my door at 07:30 to see if there is anyone inside. I was sleeping and they asked me what time will I leave the room!!! If you do not answer they will just keep on knocking and knocking!! And they knocked for a second time at 09:30 to see if I left! I complained that it's not yet the check-out time so they cannot kick me out from my room. And she said "then you should put the DO NOT DISTURB sign on your door"!! If they need to knock continously on every door to see if there is anyone inside to clean the room, then what's the meaning for "check-out"????
9.6
Anonymous
Exceptional
06-16-2017
Exceptional
Pros: Very nice quiet location next to a golf club
Cons:
7.5
Anonymous
Good
06-12-2017
Nice hotel stay for the...
Pros: Everything was nice except that their nightclub was closed due to construction the weekend that we stayed there.
Cons: No complimentary breakfast included in the stay.
5.0
Anonymous
Fair
06-05-2017
Passable
Pros: Lobby was nice
Cons: Was an older updated property and bathroom could use more updates
9.6
Anonymous
Exceptional
06-01-2017
Good choice
Pros: The breakfast is excellent and worth the money. The staff is friendly and helpful. The room is extremely comfortable.
Cons:
10.0
Anonymous
Exceptional
05-29-2017
Exceptional
Pros: It was really nice; the staff was very attentive
Cons:
7.5
Anonymous
Good
05-08-2017
Good
Pros:
Cons: The walls were very thin, you could hear actual conversations people were having in their room and the hallway. The doors slammed very loud. It was an extremely noisy hotel.
The toilet would run randomly.
9.2
Anonymous
Wonderful
05-08-2017
Lovely and peaceful
Pros: The bed,view, coffe, and even the shampoo was great
Cons:
9.2
Anonymous
Wonderful
04-30-2017
Superb
Pros:
Cons: It was a little too expensive
7.1
Anonymous
Good
04-23-2017
Good
Pros: The staff was amazing, the rooms were clean, beds were comfy. Any concerns they are willing to help and make your stay better.
Cons: The floor was wet assumed they cleaned the carpet which was fine but the spot got bigger and wetter. So it was a leak coming from somewhere.
10.0
Anonymous
Exceptional
04-20-2017
Overall, a great place to...
Pros: The rooms were clean, the hotel was very neat and tidy. The location and parking available was amazing.
Cons: The breakfast options are very limited and not so great
9.6
Anonymous
Exceptional
04-07-2017
Great place!
Pros: Great place to stay. Safe place. Safe parking. Beautiful Hotel! Excellent stay.
Cons: No problems to complain
10.0
Anonymous
Exceptional
04-05-2017
Hilton Montebello
Pros: bed was nice firm. good size room, quiet location
Cons: no vending machine, no complimentary breakfast
9.6
Anonymous
Exceptional
02-23-2017
Exceptional
Pros: Beautiful views of the golf course. Clean great staff.
Cons:
10.0
Anonymous
Exceptional
02-06-2017
Excellent Hotel. I love this...
Pros: All I have to say is that this is the best place to stay. Clean, comfortable, staff was excellent, food was delicious along with great waiters.
Cons: WiFi
8.8
Anonymous
Excellent
02-04-2017
Fabulous
Pros: Beautiful place.
Cons:
8.8
Anonymous
Excellent
01-09-2017
Very good
Pros: Size of the room and cleanliness
Cons:
10.0
Anonymous
Exceptional
01-05-2017
It was quite and pleasant
Pros: Clean and comfortable
Cons: None
6.7
Anonymous
Pleasant
12-24-2016
Nice place
Pros:
Cons: Place was being remodel and they placed us on that side. We were getting married that weekend and seemed weird having a paper attached the door for room number.
7.1
Anonymous
Good
12-20-2016
Don't call hospitality if you...
Pros: Nice hotel
Friendly front desk staff
Cons: I called the hotel to see if I had left my watch in the room and the front desk referred me to the hospitality manager.
I left him a voicemail with my contact information and he didn't even bother to call me back.
I had to call a second time a day or two later and he had someone else call me back. Terrible customer service.
4.6
Anonymous
Disappointing
12-05-2016
Not Staying At This Hotel...
Pros: Only saving grace about this place was the orange at breakfast was good.
Cons: Parking was tough, had a 5 minute walk to get to hotel from parking spot. Ants in my bathroom. Women's hair in the sink when I got there. They did construction in the room across from me from 1:00AM to 3:00AM and spent most of their time in the hallway in front of my door talking. Breakfast (Eggs Benedict) was sub-par.
10.0
Anonymous
Exceptional
11-14-2016
Great everything!
Pros: Everything.. beautiful property
Cons:
8.8
Anonymous
Excellent
11-09-2016
Nice room, no breakfast
Pros: Big room, confortable bed, good facility.
Cons: No breakfast for booking users.
10.0
Anonymous
Exceptional
11-09-2016
Good
Pros: Comfy beds and clean restrooms!
Cons: the ice machine was out of order on 3rd floor. I had to take the elevators down for ice -.-
9.2
Anonymous
Wonderful
11-08-2016
We loved it
Pros: Close to our destination
Cons: Coffee ran out too quickly.
7.9
Anonymous
Good
10-11-2016
Pleasantly surprised
Pros: The customer service was great, everyone was friendly.
Front desk, cleaning staff and my restaurant server.
I actually stayed 3 days total. Quick response to fixing problem in shower. I actually live close by and needed a place to stay for a few days and I'm pleasantly surprised.
Cons: The water from the bathroom sink had a funky smell. did let front desk know. And there was some kind of banging noise from the rooftop off and on, over my room.But mostly bummed about pricing from one day to the next and no one will honor the prior lower price advertised. Was a big difference when it comes to 3 days.
7.5
Anonymous
Good
10-09-2016
Good
Pros: Very good room, although I had to take the suite due to availability.Clean with onsite bar and standard menu.
Cons: There is not much happening in that area, we used it as a stop over near the citadel shopping outlet. For that reason it serves its purpose but don't expect to much more.
8.3
Anonymous
Very Good
10-05-2016
Very good
Pros: Location great
Cons:
7.9
Anonymous
Good
09-22-2016
Workable
Pros: Ambiance and location on a hill at the edge of a golf course. Cooperative staff.
Cons: No lighted magnifying mirror in bathroom. Could not tell whether room carpet was clean or dirty. Inadequate room lighting. Breakfast was one price - $14.95. Full ashtrays lingered at the outside patio. If you don't have your own car you must Uber everywhere from this location.
10.0
Anonymous
Exceptional
09-20-2016
Exceptional
Pros: Very good breakfast. Nice location on the golf course.
Cons:
8.3
Anonymous
Very Good
09-14-2016
Very good
Pros: Very friendly staff.
Clean room.
Cons:
8.8
Anonymous
Excellent
09-09-2016
Worth for the money
Pros: Anything except the following are good
Cons: There are some hair on the vanity top.
The air conditioning is so noisy
8.8
Anonymous
Excellent
09-08-2016
Pretty good, I'd go back
Pros: Great location right on the golf course, lovely and quiet. Good parking, nice pool area.
Cons: Gym was average. Room access cards needed to be reset far too often - daily.
5.0
Anonymous
Fair
09-04-2016
Passable
Pros:
Cons: The Hilton definitely not as good as the other hiltons I've stayed with. Bed sheets and pillow covers had a light yellow tint on them while the washroom sink counter tissue paper was soaking wet with the tissues turning yellow.
9.6
Anonymous
Exceptional
08-25-2016
Great place to stay in...
Pros: The location. It was 30 minutes from Disneyworld and Universal studios.
Cons: Nothing. It was a very nice hotel.
9.6
Anonymous
Exceptional
08-21-2016
Value for money, absolutely recommended.
Pros: Great value for money hotel, a bit outside but if you have a car than its fantastic. Staff was very lovely, they were always super helpful. Really enjoyed having breakfast outside overlooking at the golf course.
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