Portola Hotel & Spa

AAA Inspector Rating
8.7
Very Good
1343 Guest Ratings
2 Portola Plaza
Monterey, CA 93940- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
4.0
Overall
Room3.4
Bath3.6
Public Areas3.9
AAA Inspector Notes
Located adjacent to the Wharf, the Convention Center and the historic downtown area, this property offers spectacular vista views of Monterey Bay. The rooms are good sized with smaller bathrooms. Smoke free premises. 379 units. 1-7 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
2 mi w of SR 1 exit Del Monte or Munras aves; downtown. 2 Portola Plaza 93940.
Eco Certification
The State of California Green Lodging Program recognizes lodgings that have developed sustainability practices to minimize waste and conserve energy and natural resources. The U.S. Green Building Council's LEED rating system provides independent, third-party verification that a building meets the highest green building and performance measures.
Pool
heated outdoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
3 restaurants.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, safes. Fee: high-speed Internet, wireless Internet. Some: no A/C, microwaves.
Sports & Recreation
hot tub, cabanas, trails, exercise room, spa.
Guest Services
valet laundry, boarding pass kiosk, room service.
Terms
check-in 4 pm, cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 1343 guests
Showing reviews 1 - 5 of 50
10.0
Verified AAA Guest
Exceptional
Family w/Children
08-16-2017
Very nice hotel. Staff was great and we were greated with warm cookies.Room was very nice
Pros: Great location! Within walking distance to Fisherman's Wharf and lots of local restaurants
Cons:
10.0
Steve
Exceptional
Traveling as Couple
10-13-2017
Pros: Beautiful rooms, great view and location
Cons: Location of the pool and spa were kind of inconvenient (across the courtyard and through the door to the garage
10.0
Ryan
Exceptional
Traveling as Couple
10-13-2017
Pros: It was perfect for a one night getaway
Cons:
8.0
Benjamin
Very Good
Traveling as Couple
10-13-2017
Pros:
Cons: Currently under renovation, so some construction noise and strange walking detours.
6.0
Verified Hotel Guest
Pleasant
Family with Young Children
10-13-2017
Pros: The location and access to beach and local shops.
Cons: The long lines and construction noise.
Showing reviews 1 - 5 of 50