Portola Hotel & Spa

AAA Inspector Rating
8.7
Very Good
1343 Guest Ratings
2 Portola Plaza
Monterey, CA 93940- Map It
AAA Inspector Rating Details (scale 1-5)
4.0
Overall
Room3.4
Bath3.6
Public Areas3.9
AAA Inspector Notes
Located adjacent to the Wharf, the Convention Center and the historic downtown area, this property offers spectacular vista views of Monterey Bay. The rooms are good sized with smaller bathrooms. Smoke free premises. 379 units. 1-7 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
2 mi w of SR 1 exit Del Monte or Munras aves; downtown. 2 Portola Plaza 93940.
Eco Certification
The State of California Green Lodging Program recognizes lodgings that have developed sustainability practices to minimize waste and conserve energy and natural resources. The U.S. Green Building Council's LEED rating system provides independent, third-party verification that a building meets the highest green building and performance measures.
Pool
heated outdoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
3 restaurants.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, safes. Fee: high-speed Internet, wireless Internet. Some: no A/C, microwaves.
Sports & Recreation
hot tub, cabanas, trails, exercise room, spa.
Guest Services
valet laundry, boarding pass kiosk, room service.
Terms
check-in 4 pm, cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 1343 guests
Showing reviews 1 - 5 of 50
10.0
Verified AAA Guest
Exceptional
Family w/Children
08-16-2017
Very nice hotel. Staff was great and we were greated with warm cookies.Room was very nice
Pros: Great location! Within walking distance to Fisherman's Wharf and lots of local restaurants
Cons:
1.0
Verified Hotel Guest
Very Poor
Family with Young Children
01-19-2018
Pros: nothing
Cons: The hotel is under construction as is the large convention center next door! We had to step over constructions messes, dodge workers on ladders and deal with construction noise. What a mess! Def made for a bad vacation experience.
9.0
Verified Hotel Guest
Wonderful
Group Traveler
01-19-2018
Pros: The beds were very comfortable. The location was fantastic. We could walk to everything, right along the water. The gym was well equipped, and the pool and hot tub were nice. The cookies were yummy.
Cons: There was a lot of construction. I assume that will be done eventually, but it made the elevators a bit irregular and it was a bit messy. For the most part though, it did not effect the stay. It wasn't noisy.
7.0
Verified Hotel Guest
Good
Traveling as Couple
01-19-2018
Pros: Location is great for walking and dining.
Cons: We expected a room with one bed, but we were placed in a cramped double bed room. It was a windy night, and unsecured construction equipment, just outside our window, clanged deafeningly the entire night.
10.0
Ralph
Exceptional
Traveling as Couple
01-19-2018
Pros: Very clean, updated and right on the Wharf!
Cons: Parking was $18.00 night Front entrance was under construction and noise started at 0800.
Showing reviews 1 - 5 of 50