The Duke Hotel Newport Beach

AAA Inspector Rating
8.7
Very Good
360 Guest Ratings
4500 MacArthur Blvd
Newport Beach, CA 92660- Map It
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AAA Inspector Rating Details (scale 1-5)
4.1
Overall
Room4.3
Bath3.7
Public Areas4.1
AAA Inspector Notes
Very attractive units fill the interior of this quality hotel just down the road from the airport and not far from city's premier shopping destinations. Many activities offered at property. It's not just the interior décor that is refined and polished, it's the guest service specialists as well. Smoke free premises. 444 units. 10 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-405 exit 8 (MacArthur Blvd), 1 mi s. 4500 MacArthur Blvd 92660.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Eco Certification
The Green Key Eco-Rating Program recognizes hotels, motels, and resorts that are committed to improving their environmental performance.
Pool
heated outdoor.
Parking
valet only.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, wireless Internet, safes. Some: high-speed Internet.
Sports & Recreation
hot tub, cabanas, tennis, bicycles, lawn sports, exercise room, spa.
Guest Services
valet laundry, boarding pass kiosk, rental car service, airport transportation, room service, area transportation-within 2 mi.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 360 guests
Showing reviews 1 - 5 of 50
7.0
Anonymous
Good
08-11-2017
Pros: The staff was very friendly and incredibly helpful. Everyone we interacted with was so nice
Cons: The room smelled weird. The interior was dated, and could have been cleaner. There were water spots all over the bathroom floor. The provided toiletries smelled awful. The TV service was limited. You had to pay extra for kid's channels: Disney, PBS, etc.
1.0
Anonymous
Very Poor
08-11-2017
Pros: This hotel may have the Fairmont name associated with it but definitely not the standard or service levels of a typical Fairmont Hotel. Hotel hallways ( room levels) had guest leftover food trays, etc lingering. One room on floor it was there for 13 hour
Cons: Staff and Night time Management.
9.0
Anonymous
Wonderful
08-11-2017
Pros: It was a nice stay! The hotel is a bit dated and the only option for parking being valet for $32 a night is a bit pricy. Otherwise it was a lovely time with great staff.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: First class hotel. Great valet parking service. Pool and pool service. Quiet non frenzied atmosphere.
Cons: N/a
7.0
Anonymous
Good
08-11-2017
Pros: It is a very nice resort! Room was comfortable.
Cons: only 255 characters. Not enough 1-this is a very pet friendly hotel. I think I could have overlooked staying at a kennel if I did not have to listen to a dog bark at 445am for 2 1/2 hours 2-100% valet parking at a unexpect charge of 32.00 per day.
Showing reviews 1 - 5 of 50