Extended Stay America-Los Angeles/Northridge

AAA Inspector Rating
8.7
19325 Londelius St
Northridge, CA 91324- Map It
Photos
X
AAA Inspector Rating Details (scale 1-5)
2.4
Overall
Room2.7
Bath2.5
Public Areas2.0
AAA Inspector Notes
The spacious guest rooms come with a leather recliner and ottoman. The efficiency kitchen provides the option of cooking your own meals and adds a home-style feel. 117 efficiencies. 4 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Extended Stay Hotel
Location
SR 118 exit 37 (Tampa Ave), 3 mi s. 19325 Londelius St 91324.
Dining & Entertainment
nearby.
Room Amenities
refrigerators, microwaves, wireless Internet.
Guest Services
coin laundry.
Terms
cancellation fee imposed, pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Pleasant
Based on Ratings from 164 guests
Showing reviews 1 - 5 of 50
7.5
Stephen
Good
young couple
05-23-2017
Pros: room upgrade
Cons:
5.0
Stepfanie
Fair
family with young children
05-23-2017
Pros: the staff was accomodating and friendly
Cons: Our non smoking room smelled like pine sol cleaner masking cigarette smoke, comforter had stains and the leather reclining chair was filthy. We carry disinfectant wipes to wipe everything down and that room was far from clean!
4.6
Mary
Disappointing
family with young children
05-22-2017
Pros: located near restaurants
Cons: elevator problems, tried to move group of four people to a room with one King bed. Room wasn't ready as requested. Asked for first floor due to handicap situation. Clerk said she would have the first floor room ready in 40 minutes when we returned 30 minutes later, we were told no rooms were now available on the first floor. Breakfast provided was coffee and a muffin or granola bar. no juice or any think else. Won't ever stay at this hotel chain again!!
3.3
Terri
Poor
review category group of friends
05-21-2017
Pros: The location was good as we were there for graduation at CSUN
Cons: The manager was very inept. He tried to charge me rack rate of $179.99 plus tax. Although he had my reservation, he claimed he didn't have the rate from booking.com ... I had to provide him with the email showing the rate of $139.99 plus tax. We had no maid service and were told on the second day that we would only get room service if we stay more than 6 nights... The manager told us specifically upon check in that we were slated for room service daily but that my son and family had said they didn't want room service. That was a lie, he never discussed room service with my son. I've never stayed in a hotel that didn't provide room service. There was no coffee pot, dishes, hair dryer or anything! When we called the desk they told me "oh, yes you have to ask for those things... we'll get it delivered to you later". I had an emergency which required me to check out early although my son and Family stayed on. I asked to pay for their room in advance as well as pay for my room. It took the manager an excessive amount of time to handle this (about 45 minutes in total after two visits to the desk). He overcharged me and assured me that I would see the 15% discount on my credit card bill. I will wait and see if that happens. I don't recommend this hotel to anyone!
5.4
Yeoh
Fair
young couple
05-21-2017
Pros: Car park
Cons: DIY style breakfast without proper seating+table+limited food
Showing reviews 1 - 5 of 50