Extended Stay America-Los Angeles/Northridge

AAA Inspector Rating
8.7
19325 Londelius St
Northridge, CA 91324- Map It
Photos
X
AAA Inspector Rating Details (scale 1-5)
2.4
Overall
Room2.5
Bath2.5
Public Areas2.0
AAA Inspector Notes
A relaxing stay in a spacious room which features a leather recliner and ottoman. The kitchen offers a full-size refrigerator and two burner stove top to prepare meals for an home-style environment. 117 efficiencies. 4 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Extended Stay Hotel
Location
SR 118 exit 37 (Tampa Ave), 3 mi s. 19325 Londelius St 91324.
Dining & Entertainment
nearby.
Room Amenities
refrigerators, microwaves, wireless Internet.
Guest Services
coin laundry.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Pleasant
Based on Ratings from 164 guests
Showing reviews 1 - 5 of 50
1.0
Anonymous
Very Poor
07-21-2017
Pros: Nice location, clean room.
Cons: The staff was horrible, broken recliner in room, never was removed or fixed after staff was advised several times. Finally on the 2nd night the sweet laundry last told us if we wanted to move a chair from another room she would assist us.
5.0
Anonymous
Fair
07-21-2017
Pros:
Cons: Noise from thin walls
5.0
Anonymous
Fair
07-21-2017
Overall good, just seemed a lack of concern from staff. Our keys didn't work in morning to access front door to lobby and no one in sight at front desk to let us back in , lucky another guest was coming out . The evening problem wasn't taken care of in a timely manner either. We had a Service dog and when we took her out in morning I was basically stuck out of building waiting for access , my room key didn't work.
Pros: Clean , well kept
Cons: Checked in 11pm after a 6 hr drive. Approx 20 mins after we went to bed , several intoxicated adults decided the hallway was the area to party,it continued for over 45 minutes!Our early morning AM we could not enter lobby from outsidue front door locked
4.0
Anonymous
Disappointing
07-21-2017
Pros: Typically the staff is great and the cost is pretty reasonable considering the room and ammenities offered. I like the location of the hotel as well as the floor plan. Most of the rooms are facing the parking lot, avoiding stret sounds.
Cons: This last stay proved to be a test of patience. The smoke detector in our room kept going off, and sounding the alarm at the desk.even after disconnecting the thing, alarms kept going off. Housekeepers came every hour.a table fell apart with nobody close.
9.0
Anonymous
Wonderful
07-21-2017
Pros: The personnel, the amenities, the safety
Cons: Walls are thin. keys often did not work on entrance doors and room door. Some guests were slobs, leaving their trash everywhere and anywhere. SUGGESTION: Remove signs in the stairways stating "AREA OF REFUGE" which some guests took to mean "REFUSE"
Showing reviews 1 - 5 of 50