This property is conveniently located less than three miles from the airport and Oracle Arena. It is very popular with business travelers, sport fans and concert goers. In the bathrooms, there are free standing hair dryers (hung in the closet) and makeup mirrors.
Smoke free premises. 156 units. 3 stories, interior corridors. Accessibility (Call).
There was an in and out gate that u had to buzz in everyone time to let in or out the room key or ticket was not working. A pain to call guest service everyone you leave. I called to add another night an hour before check out and they checked me out instead and lock me out of room with card did not work. Waited at desk to check out for 15 min..people at desk seem they didn't know what they were doing.
Pros: Fitness room and laundry room provided. A little mini market available 24hrs. There was no vending machine.
Cons: No fridge or microwave in room. No continental breakfast, instead a bistro with way high prices..I can go down the street to get food then the bistro inside the hotel.
7.0
Jerry
Good
Business Traveler
06-23-2017
Pros: The majority of the staff were very nice and accommodating.
Cons: There was a tall Hispanic young lady during the day at the desk who was rude & very obnoxious. If it were not for her attitude this would have been a great place to stay for the holiday. I wouldn't recommend this hotel to someone else because of her.
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
06-23-2017
Pros: Having a patio with furniture. Even though it was very small, it was nice having an outdoor area to sit, have a glass of wine and enjoy the fresh air.
Cons: The non-smoking room smelled like air freshener had been used to cover up old cigarette smells.
9.0
Verified Hotel Guest
Wonderful
Family with Teens
06-23-2017
Pros: Modern, spacious, nice fitness center, convenient parking, pool was a bit off with leaves and organic material on the surface but not terrible.
Cons:
8.0
Denise
Very Good
Traveling as Couple
06-23-2017
Pros: I stay at this location approximately every second Sunday for early morning medical treatment. The hotel is always very comfortable and clean. The staff is always very friendly and helpful. The outdoor living space (patio) is absolutely gorgeous and relax
Cons: The bathroom needs some help. Shower wall was detached and standing away from framing. Water was flowing behind it. And the sink did not drain at all. This is the first time I have had something to put in this box. I will go back.
10.0
Christophe
Exceptional
Solo Traveler
06-23-2017
Pros: Clean, friendly.
Cons: Elevator is a little old.
9.0
Verified Hotel Guest
Wonderful
Solo Traveler
06-23-2017
Pros: The clerk who welcomed me on Sat Sept 5, I think, was cheerful, helpful and made me feel part of the Marriott Rewards program. The shuttle to and from the Oakland A's game I attended operated efficiently. I enjoyed my room with a balcony.
Cons: Breakfast was only okay.... I was disappointed a three star hotel wouldn't have a better breakfast set up, especially a buffet. The help on site were excellent but limited by what they could do. No wonder literally no one was there. |All else: grreat
9.0
Verified Hotel Guest
Wonderful
Solo Traveler
06-23-2017
It is safe,clean, well decorated. Easy parking (no garages!). Has a very good swimming pool. Definitely would stay again.
Pros: The staff was exceptionally nice and helpful. Also very safe for a woman traveling alone. There is a security gate to get in and out of hotel parking lot. The room was huge and very comfortable.
Cons: There was a lack of food choices close by. The cafe in the hotel was overpriced and limited.
9.0
Verified Hotel Guest
Wonderful
Business Traveler
06-23-2017
Pros: Very helpful staff. Right in the area that we needed.Price was right.
Cons: Breakfast is not included
9.0
Sixtus
Wonderful
Traveling as Couple
06-23-2017
Pros: Friendly environment
Cons: Customer service was not great this time And the phone stopped working
8.0
Willie
Very Good
Traveling as Couple
06-23-2017
Pros: The maid service was very nice and helpful, they were always smiling also that's something that makes your stay pleasant, also the desk clerk helpful and easy to talk to I like that.
Cons: There were problems with the security gate wasn't working, but had no problem getting in or out having to have the hotel let us in and out.
8.0
Verified Hotel Guest
Very Good
Solo Traveler
06-23-2017
Pros: airport shuttle was convenient
Cons:
4.0
Chanfel
Disappointing
06-23-2017
Pros: The location was great and the staff was very nice and professional.
Cons: The fact that there was no complimentary breakfast was horrible. Almost $--- and the only breakfast available was for purchase only? My family had searched for restaurants for and hour and a half. I will never use that hotel or recommend them yo anyone!
10.0
John
Exceptional
Business Traveler
06-23-2017
Pros: Gated, clean, and friendly. Very close to the airport. They even offer to pick you up from the rental car return in-case you want to drop of your rental car the night before your departure.
Cons: It's located on a very busy street so it's not a great place to walk around.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
06-23-2017
Pros: I love how the rooms and bathroom is so clean this hotel never disappointments me
Cons: There is nothing that I did not like I love this hotel will most definitely be booking another room real soon.
10.0
Verified Hotel Guest
Exceptional
Family with Teens
06-23-2017
Pros: Everything was good. Excellent service.
Cons:
10.0
Ann
Exceptional
06-23-2017
Pros: Great location, amenities and service.
Cons: None.
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
06-23-2017
Pros: The Marriot is known for its exceptional customer service but they went far and above the call of duty. My birthday was December 25th and they made sure I had a blast.
Cons: Have to go downstairs because there's no room service.
5.0
Jessica
Fair
06-23-2017
Pros:
Cons: Found old personal toiletries left behind from previous guest my bed, thought it was pretty gross. Also Toilet wasn't flushing and so my partner had to fix it himself.
8.0
Jacob
Very Good
Solo Traveler
06-23-2017
Pros: Location was perfect and staff was very nice
Cons: Water pipe broke and there was no hot water the next morning. Not the hotels fault but still
10.0
Jeffrey
Exceptional
Traveling as Couple
06-23-2017
Pros:
Cons: There was a water leak that flooded the first floor.
10.0
Felicia
Exceptional
06-23-2017
Pros: Upgraded room was nice.
Cons: They could've changed the tub and insert since it was renovated.
8.0
Danine
Very Good
Traveling as Couple
06-23-2017
Pros: Nice decor, clean, friendly
Cons:
9.0
Verified Hotel Guest
Wonderful
Business Traveler
06-23-2017
Pros: High ceilings, great furniture appointments, very comfortable and clean. The room smelled good, as did the common areas.
Cons: Restaurant was a bit of a disappointment; too small, no vegan or gluten-free was available.
10.0
John
Exceptional
Business Traveler
06-23-2017
Pros: Modern room with high ceilings, and a fridge. Rooms are pretty wuite compared to sinilar hotels even though it's next to the airport.
Cons: I wish it had a nicowave.
8.0
Jason
Very Good
06-23-2017
Pros: Beautiful bistro
Cons: The only thing that I didn't like was the jacuzzi was not there.
10.0
Diana
Exceptional
06-23-2017
Pros: Cleanliness, safe location, friendly staff.
Cons: NO
10.0
Verified Hotel Guest
Exceptional
06-23-2017
Pros: Room was great. Just redecorated. Very clean and comfortable.
Cons: Had to pay 8 dollars a day to park, which is silly and unnecessary.
10.0
Tyler
Exceptional
Traveling as Couple
06-23-2017
Pros: very courteous check in
Cons: i don't like paying for parking. also the parking gate seemed to not work very well.
10.0
Ivory
Exceptional
Solo Traveler
06-23-2017
Pros: It was so clean and even smelled great. The staff were more than pleasant and helpful from the very beginning when I needed to call for the shuttle from the airport.
Cons: I loved every moment of my stay
10.0
Paula
Exceptional
Traveling as Couple
06-23-2017
Pros: How new and clean it was.
Cons: In a very bad part in Oakland.
7.0
Verified Hotel Guest
Good
06-23-2017
Pros: Nice clean room with a big couch and large soft towels for the shower. Staff were all very friendly and helpful. Neighborhood was not attractive and very near a BART line, but felt safe enough. I would recommend for a place to stay when visiting the Bay.
Cons: Bathroom door handle was loose.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
06-23-2017
Pros: The beds are great
Cons: parking fee
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
06-23-2017
Pros: The young lady that check me in was great very friendly love this place
Cons: No
5.0
Verified Hotel Guest
Fair
Family with Teens
06-23-2017
Pros: The new renovations throughout the hotel Mahe everything feel new and crisp.
Cons: People above were LOUD stomping & yelling late into next morning. I complained 3X, and each time the guest seemed to grow more annoyed getting louder until 5:30am. Compensation offered to me next day for a sleepless night- free parking. NO HOT TUB. Boo
2.0
Wm
Poor
Business Traveler
06-23-2017
Pros:
Cons: The airport shuttle driver threw a cup at me on departure I assume because I didn't have any tip money. Wow!!!
8.0
Michael
Very Good
Traveling as Couple
06-23-2017
Pros: This is a great hotel! The staff was very friendly and accommodating. And the room itself was very clean, bright, with all the amenities you expect from a decent hotel. Location is great, close to the fwy and airport.
Cons: The outside noise from various motorcycles was pretty loud even with the windows closed up. I'm not sure if it's the street location, or something was going on in the area. But from early AM to late at night very we had to hear loud motorcycles revving.
6.0
Peggy
Pleasant
Family with Teens
06-23-2017
Pros: Near the airport....clean.
Cons: No microwave.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
06-23-2017
Pros: the food
Cons: no
4.0
Verified Hotel Guest
Disappointing
Traveling as Couple
06-23-2017
Pros: Close to the hotel.
Cons: They were rude upon checkin. We also had to pay extra to park, which I didn't see advertised anywhere! Additionally, the breakfast options cost ~$10 each, which I thought was very high.
8.0
Verified Hotel Guest
Very Good
06-23-2017
Pros: Staff was great. Room and gym very nice.
Cons: The part of town was scary and did not feel safe. Thankfully we only were here to sleep one night before flying home. While location was a bad part of town, it was also convenient for the airport.
3.0
Verified Hotel Guest
Poor
Traveling as Couple
06-23-2017
Pros:
Cons: The sheets in the room were not clean and there was dirty tissue in the couch
9.0
Mark
Wonderful
Traveling as Couple
06-23-2017
Pros: Clean and updated hotel that was close to the airport and coliseum.
Cons: Having to pay to park
8.0
Verified Hotel Guest
Very Good
Family with Young Children
06-23-2017
Pros: Clean
Cons: You have to pay for parking. Busy street, you can hear cars and BART train.
5.0
Mary
Fair
Family with Young Children
06-23-2017
Pros: Bed is comfortable
Cons: The parking charge & no free breakfast
10.0
Robert
Exceptional
06-23-2017
Pros: Location
Cons:
9.0
Verified Hotel Guest
Wonderful
Family with Young Children
06-23-2017
Pros: Spacious, nicely furnished, clean rooms and space. Pool great for kids.
Cons: Street noise! (Loud motorcycles drove up and down the street non-stop all night.)
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