A cozy social room with a fireplace and big-screen TV is the hotel's hub. Guest rooms have a food and beverage station near the entry door.
Smoke free premises. 95 units, some kitchens. 3 stories, interior corridors. Accessibility (Call).
valet and coin laundry, airport transportation, area transportation-within 2 mi.
Terms
N
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 156 guests
Showing reviews 1 - 5 of 50
7.9
Martha
Good
solo traveller
09-15-2016
Pros: Good service on the shuttle to/from airport and rental car facility. Helpful front desk clerk who did not charge me for parking because I was only in the lot a short time.
Cons: You can't exactly call it beautiful, but hey, it's a Holiday Inn Express.
9.6
Erica
Exceptional
family with young children
08-29-2016
Pros: The staff was so friendly and prompt to attend to us. The facility was very well maintained. I felt safe and secure while traveling with my family and young children. Breakfast was good and had a large variety to choose from. I will definitely stay here again.
Cons: I wish parking would've been included in the room price.
9.2
Sarah
Wonderful
young couple
08-17-2016
Pros: The staff was great and really helpful. Breakfast was good too.
Cons:
9.2
Kathie
Wonderful
mature couple
07-27-2016
Pros: breakfast was good.
secure parking lot
Cons: in-room coffee not so good
no fan in bathroom. no escape for shower steam
9.2
Carrie
Wonderful
solo traveller
07-20-2016
Pros: It was very quiet. I was able to sleep I disturbed for 10 hours!
Cons: Not the hotel-they were great. But the booking company didn't give me the right bed choice for one person. Maybe 2 bed rooms were all they had...
7.5
Joseph
Good
mature couple
07-12-2016
Pros: The bed was comfortable, and the staff were friendly. Better breakfast spread than most.
Cons: While comfortable, The room looked nothing like the photos online and was smaller than advertised. The fabric on the two couches arranged as a set, didn't match. Mostly small aesthetic shortcomings.
9.6
Mary
Exceptional
review category group of friends
07-12-2016
Pros: I had to leave by 430 so I could not use my meal plan
Cons: Nothing, was a short stay
9.2
Brad
Wonderful
solo traveller
07-08-2016
Pros:
Cons: price too high for a sunday night especially after using Trivago.
10.0
Gilbert
Exceptional
mature couple
07-07-2016
Pros: Clean and quiet, very friendly and helpful staff
Cons:
10.0
Jim
Exceptional
family with young children
07-07-2016
Pros: Everything was great!
Cons:
10.0
Daniel
Exceptional
mature couple
07-07-2016
Pros: Everything
Cons:
8.8
Amy
Excellent
mature couple
07-06-2016
Pros: Very convenient to airport.
Picked us up even though we arrived after midnight
Cons:
5.8
Terry
Okay
solo traveller
06-28-2016
Pros: Room was clean and good bed
Cons: Elevator broken during my entire stay, but no discount offered. There are virtually no decent restaurants near the hotel.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
06-23-2016
Pros: I liked the proximity to the airport and local restaurants. The staff were all great. in particular was a star! He made things so much easier, was friendly and very professional.
Cons: The only negative thing with this location was that you have to pay for parking. As much as the room costs, parking should be free.
7.1
Guille
Good
family with young children
06-23-2016
Pros:
Cons: longer breakfast hours
7.5
Alicia
Good
family with young children
06-20-2016
Pros: Breakfast was wonderful. Staff was helpful.
Cons: Not knowing how to get into the parking lot to even check in.
10.0
Arthur
Exceptional
mature couple
06-16-2016
Pros: I particularly liked the night staff at the desk. She was super helpful and always made me smile. The shuttle service to the Bart stop was crucial for me in choosing the lodging. Appreciated shuttle picking us up directly at the AVIS car drop off location.
Cons: There was a problem with a similarly named property in the area. This was a distraction in looking for the shuttle.
At Bart station at night shuttle pickup is outside. We did not feel comfortable waiting outside.
8.3
Hovik
Very Good
review category group of friends
06-15-2016
Pros: Clean and comfortable bed
Cons: Parking fee for 9 dollars.
10.0
Jimmy
Exceptional
mature couple
06-03-2016
Pros: Transportation after rental turned in, again to dinner and return and to airport was EXCELLENT. Made my trip effortless and smooth !
Cons: VERY MINOR - Bathroom door would not stay open to let steam from shower out and mirror clear.
7.9
Verna
Good
review category group of friends
06-03-2016
Pros: The bed and the breakfast.
Cons: Parking
8.3
Brian
Very Good
family with young children
05-24-2016
Pros: Staff was friendly and helpful. Plenty of parking and comfortable room.
Cons: There were cobwebs on the ceiling.
7.9
Joan
Good
solo traveller
05-22-2016
Pros: Clean room and comfortable bed. Good breakfast.
Cons: Front desk guy wrote incorrect room number on my key holder, at midnight I tried to get in and after 5 mins of trying someone opened the door and the front desk guy wrote the wrong room number down. I had to carry my heavy bags down to another floor and woke some poor old man up at midnight.
7.1
Joanna
Good
solo traveller
05-21-2016
Pros: Good location w/ airport shuttle.Small business center where I was able to print my boarding pass,
Cons: The parking is not free. It is $9/night with validation.
Asked for wine glasses but they have only plastic cups.
8.8
Bertha
Excellent
family with older children
05-15-2016
Pros: Bed is extremely comfortable and pillows felt like soft cotton.
Cons: Additional trash receptors should have been available in dining area and guests should not have to pay for parking.
10.0
Ron
Exceptional
mature couple
05-13-2016
Pros: Convenience to airport. Flew in late. Check in smooth. Beds good. Morning breakfast filling.
Cons:
8.3
Bob
Very Good
mature couple
05-08-2016
Pros: nice overall, convenient to airport, good breakfast
Cons:
8.8
Becky
Excellent
review category group of friends
05-03-2016
Pros: Nice bed, quiet hotel. Very nice shuttle driver.
Cons: Coffee maker broken and remote didn't work.
9.2
Yehia
Wonderful
young couple
05-03-2016
Pros: Breakfast, shuttle and location are great and the room was very spacious
Cons: The pillows were extremely uncomfortable, but that's the only non positive thing
8.3
Marvin
Very Good
young couple
04-30-2016
Pros: Good Breakfasts. Nice and clean rooms. All in all pretty good.
Cons: Only reachable via shuttle.
7.1
Cariss
Good
young couple
04-19-2016
Pros: Loved the room with a spa tub for only $10 more. It was nice to soak my travel weary limbs.
The hot breakfasts in the morning are very nice. Add a great value to the cost of the room.
Cons: The bed was hard. Like a futon mattress on the base board! The electronic devices were not set up correctly in our room. The tv in the living area was unplugged. We plugged it back in to watch before bed. Found out why someone had unplugged it when it came on by itself twice in the middle of the night! The alarm clock was plugged in to the socket on the wall controlled by the light switch, so when you turned the lights off at night, the alarm turned off too!
9.2
Joseph
Wonderful
mature couple
04-12-2016
Pros: Good location. Comfortable bed, clean spacious room. Very nice. Good hot breakfast, frequently refreshed and refilled. Convenient access to internet computer to print our boarding passes. Fast free shuttle to airport.
Cons:
7.5
Terrence
Good
solo traveller
04-06-2016
Pros: Location and staff
Cons: continental breakfast selections and heated food. having to pay for parking. cleanliness of carpets.
9.2
Scott
Wonderful
family with young children
03-24-2016
Pros: proxmity to airport, shuttle able to pick me up from rental car area, fast food restauratns nearby
Cons: A/C a bit noisy but ok
7.5
Joanne
Good
solo traveller
03-24-2016
Pros: Housekeeping needs to do better job in rooms.
Cons:
10.0
Garret
Exceptional
young couple
03-24-2016
Pros: Clean rooms is always what I look for... Our room was very clean. Also, cheap booking through Booking.com
Cons: That I had to wake up at 4:00 AM to catch my flight.
8.3
William
Very Good
mature couple
03-17-2016
Pros: Location was perfect. Staff was very friendly. The facility was nice and clean.
Cons: Very noisy A/C unit.
9.6
Bianca
Exceptional
young couple
03-12-2016
Pros: The jacuzzi in the room was amazing especially after a long day. The staff was really nice. Very accommodating to have a shuttle to the arena.
Cons: One of the tvs in our room kept turning on randomly, with high volume. It was turned on when we first entered the room. We thought we had walked into the wrong suite.
9.6
Denise
Exceptional
review category group of friends
03-01-2016
Pros: Very nice breakfast with pancakes, yogurt and bacon. Nice room with micro and fridge.
Cons:
8.3
Lori
Very Good
solo traveller
02-23-2016
Pros: Location was excellent and they have a shuttle to the airport. Also breakfast was great, especially the cinnamon rolls!
Cons: Needs a little updating.
7.9
Eugene
Good
mature couple
02-21-2016
Pros: We stayed one night on each end of our trip to be near the airport -- convenience to airport is perfect. Staff very helpful with shuttle to & from airport and offers to take you to restaurants nearby which we did not need, but very nice if needed. Also, quiet, did not hear airport noise.
Cons: Second night room was excellent -- comfortable, clean, smelled nice. First night was just generally not as nice or comfortable, but we didn't realize it til we got better room on the second night.
6.3
Tanya
Pleasant
family with young children
02-17-2016
Pros: That they were able to make us fit even they got us the wrong room.
Cons:
5.0
Frequent
Fair
young couple
01-26-2016
Pros: Convenient. Fairly clean. Great TV and cable options. Free breakfast was awesome.
Cons: The parking card never worked and we had to go into the hotel every time to tell them to let us out.
8.3
Catherine
Very Good
mature couple
01-24-2016
Pros: Was perfect location to stay coming in late in evening at airport. Otherwise it is not where unwound stay for leisure travel. Also loved pickup T airport by shuttle and drop off at BART station in morning.
Cons:
7.5
Anthony
Good
family with young children
01-24-2016
Pros:
Cons: The only thing was the washstand dryer didn't work and we wanted to wash our clothes
7.9
Kimberly
Good
family with older children
01-13-2016
Pros: Great location. Clean and the staff were friendly.
Cons:
10.0
Charlene
Exceptional
Family with Young Children
01-12-2016
Pros: I really enjoyed the courteous and helpful staff. The breakfast was always superb. They always made sure the guest was aware of the courtesy van and encouraged it's use. We used it to go get some dinner on our first night and he was very nice.
Cons: If I had any negatives to comment on it would be the lack of consistent Wi-fi. I would also recommend to the owners that they look into maybe making upgrades to the carpeting in the elevator and rooms.
9.6
Starlynn
Exceptional
mature couple
01-12-2016
Pros: The staff was awesome and made us feel important. Loved the shuttle.
Cons: No food options late at night.
10.0
Andrew
Exceptional
mature couple
01-11-2016
Pros: The staff gave us a very warm welcome and were very helpful.
The morning staff were equally pleasant and the breakfast was good.
Cons:
10.0
Anabel
Exceptional
mature couple
01-03-2016
Pros: Service desk was wonderful!
Cons:
7.1
Richard
Good
mature couple
12-31-2015
Pros: Good location.
Free shuttle to the Golden State Warriors basketball game.
Good breakfast.
Cons: It was a Monday night, hotel was not full but the only room available to us was directly across from the elevator. It was a little noisy.
;detailController.handleFacebook('SEO','Holiday Inn Express Hotel & Suites Oakland Airport', '108465', 'ACCOMMODATION', '3', '', '', 'http:////aff.bstatic.com/images/hotel/max500/126/12649601.jpg', 'Oakland', '', '', '', '');){kind=link}
;detailController.handleTwitter('SEO','Holiday Inn Express Hotel & Suites Oakland Airport', '108465', 'ACCOMMODATION', '3', '', 'http:////aff.bstatic.com/images/hotel/max500/126/12649601.jpg', 'Oakland', '', '', '', '');){kind=link}