Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
A cozy social room with a fireplace and big-screen TV is the hotel's hub. Guest rooms have a food and beverage station near the entry door.
Smoke free premises. 95 units, some kitchens. 3 stories, interior corridors. Accessibility (Call).
valet and coin laundry, airport transportation, area transportation-within 2 mi.
Terms
N
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 219 guests
Showing reviews 1 - 5 of 50
8.0
Anonymous
Very Good
08-11-2017
Pros: Friendly and courteous staff. Clean rooms
Cons: Location, not a lot going on near by.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Location, friendly staff and clean, comfortable rooms.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: I really enjoyed the courteous and helpful staff. The breakfast was always superb. They always made sure the guest was aware of the courtesy van and encouraged it's use. We used it to go get some dinner on our first night and he was very nice.
Cons: If I had any negatives to comment on it would be the lack of consistent Wi-fi. I would also recommend to the owners that they look into maybe making upgrades to the carpeting in the elevator and rooms.
8.0
Anonymous
Very Good
08-11-2017
Pros: I liked that the check in staff accomodated me for my stay. Someone on her team dropped the ball and they did not have two queens for my stay.
Cons: My big complaint is I called And had spoke to a person with the local hotel to reserve me a room with two queens and late check in. That did not happen.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Hotel is across the street from airport with shuttles every 15 minutes.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: The room was excellent. The bed was really very comfortable.
Cons: I did not realize that parking was an extra $9 a night. I probably wouldn't come back simply for that reason.
8.0
Anonymous
Very Good
08-11-2017
Pros: I liked the proximity to Airport and work. The room was clean. Liked the breakfast. Vending machines took credit cards. Staff was helpful.
Cons: Had to use parking ticket to get in and out of lot. Traffic was high. Difficult to get around if new to area. Not that many food/shopping options close by. Again, not familiar, went to Walmart in San Leandro as closest shopping/grocery option.
6.0
Anonymous
Pleasant
08-11-2017
Pros: Good free breakfast
Cons: The place had a bit of an older look than other holiday inn express hotels I've been to. Also parking was $9 a night.
7.1
Anonymous
Good
12-31-2015
Good location for Oakland Airport...
Pros: Good location.
Free shuttle to the Golden State Warriors basketball game.
Good breakfast.
Cons: It was a Monday night, hotel was not full but the only room available to us was directly across from the elevator. It was a little noisy.
7.5
Anonymous
Good
12-29-2015
Convenient and comfortable
Pros: Nice and clean. Good amount of parking, since I was leaving my car there for five days.
Cons: Shuttle was supposed to leave for the airport at 4:00am, it didn't leave til 4:15 because the clerk said the airport didn't open til 4:30. I was almost late for my flight. I think parking should be free for five days after spending the night like the other motels in the area.
9.6
Anonymous
Exceptional
12-24-2015
The room is great
Pros: Customers service is outstanding he make me feel safe
Cons: The price a little high for Monday
9.6
Anonymous
Exceptional
12-10-2015
My stay at the Holiday...
Pros: Very nice hotel and peaceful. Very clean and neat.
Cons: I have no dislikes. A little pricey for just one night other than that very excellent hotel. The girl that checked me in was very pleasant and polite. Great customer service.
7.1
Anonymous
Good
11-04-2015
nice stay
Pros: shuttle, breakfast, staff
Cons: price,
8.8
Anonymous
Excellent
10-30-2015
Good hotel
Pros: Staff was great and the Shuttle
Cons: Thin walls! I could here every word my neighbor said. He voice was deep, loud and it carried through the walls.
8.3
Anonymous
Very Good
10-22-2015
Very good
Pros: Helpful staff very clean hotel.
Cons:
5.0
Anonymous
Fair
09-22-2015
Passable
Pros: Close to the airport with free shuttle to terminal starting 4AM.
Cons: No nearby restaurants. No breakfast for early departures. Room could use some updating. Noisy A/C. Very expensive for what you get.
7.5
Anonymous
Good
09-19-2015
convenient, clean, pricey, but overal...
Pros: Convient. They picked me up at car rental return. Great service. Great staff. Nice place to stay. Minimal facilities but ok. Would stay again. Bit pricey for what we got but no more than other Bay area hotels.
Cons: Everything ok. Did not like price
10.0
Anonymous
Exceptional
09-13-2015
Overall god shouldn't pay to...
Pros: Staff very friendly
Cons: Had to pay 9.00 for parking it should be free. Didn't like that at all
10.0
Anonymous
Exceptional
08-18-2015
Great stay at Holiday inn...
Pros: The stay was great!! Very clean
Cons:
8.3
Anonymous
Very Good
08-13-2015
Amazing bed, breakfast, & staff!!
Pros: The bed, breakfast, and the staff were all amazing!!!
Cons: There was not a kitchenette or pool, which is what I indicated in my search request (this is probably my fault for not double checking prior to confirmation).
10.0
Anonymous
Exceptional
08-09-2015
Overnight Ease
Pros: Dorothy on the front desk was extremely helpful!
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