Best Western Plus InnSuites Ontario Airport Hotel & Suites

AAA Inspector Rating
8.7
3400 Shelby St
Ontario, CA 91764- Map It
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
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AAA Inspector Notes
Of the several room types to choose from, most are spacious and all have attractive décor. A welcoming lobby and pool set the tone for relaxation. Business/meeting rooms are on-site. 150 units. 3 stories, exterior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-10 exit 56 (Haven Ave), just n to Inland Empire Blvd, just w, then just se. 3400 Shelby St 91764.
AAA Benefit
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Pool
heated outdoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Sports & Recreation
hot tub, limited exercise equipment.
Guest Services
valet and coin laundry, airport transportation, room service, area transportation-Ontario Mills Mall.
Terms
check-in 4 pm, pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 61 guests
Showing reviews 1 - 5 of 50
9.6
Sharon
Exceptional
solo traveller
09-28-2016
Pros: The room was beautiful, large and had space for me to arrange all my things. I was staying there for a few days in order to work on a book. I was able to set up my computer on the desk and spread out my printed pages on the coffee table. Most hotels don't allow me that luxury.
Cons: I had a lovely large room with a beautiful tiled bathroom. I stayed 3 nights. The odd thing was having no towel bars to hang towels on. If I washed my hair and wanted somewhere to hang up the wet towel, I had nowhere to let it dry. Same problem with the washcloth that I use 2x per day. I had to hang it on the edge of the counter.
9.6
Ruth
Exceptional
solo traveller
09-17-2016
Pros: Staff could not have been more accomodating. I was in So Calif due to an illness in my family. It was a difficult time and I appreciated their efforts to make me comfortable.
Cons: Not much.
6.3
Maribel
Pleasant
mature couple
09-16-2016
Pros: Helpful maintenance guy!
Cons: That they did not disclose the $50 deposit ... People at the front desk not friendly at all
9.6
Marisol
Exceptional
family with young children
09-11-2016
Pros: Over all lobed it better than most hotels.
Cons:
7.5
Anthony
Good
young couple
09-02-2016
Pros: Loved the eggs, coffee and sausage. The layout of the rooms are great.
Cons: The fact that we had to switch rooms because of the air conditioning not working.
Showing reviews 1 - 5 of 50