An on-site restaurant is available, conveniently located near shopping. A large desk in all rooms are great for working, or ask for suites for space to spread out in. Relax poolside after a day out.
Smoke free premises. 128 units. 6 stories, interior corridors. Accessibility (Call).
I-5 exit 107B (W Chapman Ave) northbound, just w; exit 107C (State College/The City Dr) southbound, just s on State College Blvd, then just w. 3737 W Chapman Ave 92868.
valet and coin laundry, area transportation-within 5 mi.
Terms
cancellation fee imposed, pets (extra charge).
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 52 guests
Showing reviews 1 - 5 of 50
10.0
M
Exceptional
family with older children
09-19-2016
Pros: Very comfortable bed. Nice pool area. Great location
Cons:
7.1
Linda
Good
mature couple
09-18-2016
Pros:
Cons: high price
7.5
Dávid
Good
family with young children
08-20-2016
Pros: Good location if you would like to go shopping. It is just next to an outlet mall.
Cons:
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
08-16-2016
Pros: The shuttle service to Disneyland was affordable and convenient. The free morning breakfast was great!
Cons: The room was in need of a deep cleaning, the baseboards and a/c unit were very dusty.
7.0
Jennifer
Good
Traveling as Couple
08-14-2016
Pros: The location. Close to baseball and Disneyland
Cons: The maids were extremely rude. Front desk staff was amazing, but the maids didn't greet you in the morning, made me feel like I was an inconvenience to them when I wasn't ready for them to clean the room even though it was 2 hours before check out.
8.3
Timothy
Very Good
family with young children
08-03-2016
Pros: Location to Angrls Stadium
Cons: Bathroom toilet didn't work properly. Needed two flushes to work most of time
10.0
Andy
Exceptional
Family with Teens
07-18-2016
Pros: Close to Disney 6 minutes from parking. Nice Hot breakfast each day very nice.
Cons: Nothing
6.7
Deborah
Pleasant
review category group of friends
07-18-2016
Pros: Room was clean and beds were fine.
Cons: The breakfast was cafeteria food. You had to stand in a long line to get it. Not much variety and some food was sitting out for a long time.
The pool and hot tub were so full of people, we couldn't use it. It was way too small for the size of the hotel.
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
07-10-2016
Pros: The entire hotel
Cons: The night we checked in the front desk person was rude and not helpful at all.
5.0
Leslie
Fair
Family with Teens
07-06-2016
Pros: The location
Cons: I was extremely upset that my reservation did not secure a double bed room. I was charged an add'l $10/night for an "upgrade". The incidental charge was more than the room rate. Staff was unwilling to waive or reduce the incidental amt. I will not return.
9.0
Erlinda
Wonderful
07-04-2016
Pros: very friendly staff
Cons: no
5.0
Verified Hotel Guest
Fair
Traveling as Couple
07-02-2016
Pros: Free wifi, free parking, free breakfast, and ART bus to Disneyland. Staff was friendly, but nothing special.
Cons: Could hear bus left running right outside room late at night. Bathroom had previous guests hair everywhere. Dusty shelves.
10.0
Aleisha
Exceptional
Traveling as Couple
06-29-2016
Pros: The staff was great! The location was wonderful!
Cons: No
7.0
William
Good
Traveling as Couple
06-28-2016
Pros: Free parking. Good AC. Staff was exceptionally nice.
Cons: We got stuck in a horrible room the first night. The lobby gives the illusion that this hotel is new, updated, and modern--however, when you get into the rooms, it's exactly the opposite of that.
3.0
Shari
Poor
Family with Teens
06-28-2016
Pros: Location and beds, that's it
Cons: They charged me extra $25 each for each of my kids after I checked in and they saw us go to our room. The room they gave us had 2 beds in it anyway so it fit us regardless of how much more we paid. They refused to waive the extra fees for even 1 of my son
10.0
Andrew
Exceptional
Family with Teens
06-27-2016
Pros: Only 2.5 Miles away from Disneyland. Outlet mall across the street. Clean rooms and facility. Staff was friendly and helpful. I would definitely stay here again.
Cons: Nothing that I can think of.
5.0
Kelly
Fair
06-27-2016
Pros: Very clean and the staff was good
Cons: Paid for a 2 queen room wss given a 1 queen bed room. Staff would not switch me. Bathroom was small could not stand in front of mirror as the toilet was in the way. Room was an after thought was more like a utility room converted
9.0
Verified Hotel Guest
Wonderful
Family with Young Children
06-27-2016
Pros: Hotel had great parking.
Cons: The free breakfast was really pretty bad but the price was right.
5.0
Verified Hotel Guest
Fair
Family with Teens
06-27-2016
Pros: The location of the hotel
Cons: The bed, the cleanliness and the star rating is not 3.5
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
06-27-2016
Pros: The front desk staff in the Morning, afternoon and late night were AMAZING! Very Customer Service oriented, friendly, smiling--- and made me and everyone they came into contact with feel welcome (& that they were glad we were staying there).
Cons: The Breakfast buffet room. Was like a break room was converted to handle free bkfst. Long wait w/ single file/one sided buffet. If move buffet line away from wall, could accommodate BOTH sides to speed up line on sold out nights (which is ALWAYS soldout)
2.0
Jose
Poor
Business Traveler
06-15-2016
Pros:
Cons: Rooms are dated, mattresses are old and worn, the windows clothes still let me hear every car driving by, the doors and walls were just about at the windows and the window air-conditioner is not what I expected for a 3.5 star hotel
2.0
Verified Hotel Guest
Poor
06-07-2016
Pros: Hotel is nice
Cons: A big party in the lobby and patio with alcahol drinking and noise at 12 night
8.8
Jasmine
Excellent
solo traveller
06-01-2016
Pros: Great Location for walking. Front Desk staff is great, especially Cory, please give him a raise or you might lose him.
Parking included. Wifi was included and dependable. Pet fee is reasonable a $45.
Cons: A/C was noisy. Wish no hotel had carpet. Older furnishing not very aesthetically pleasing.
6.0
Verified Hotel Guest
Pleasant
Business Traveler
05-30-2016
Pros: Location
Cons: Parking, breakfast.
10.0
Gary
Exceptional
Business Traveler
05-20-2016
Pros: The location was excellent, as it was close to Disneyland, shopping, and restaurants.
Cons: The only thing I can think of is the elevators are extremely slow.
10.0
Deborah
Exceptional
05-16-2016
Pros: Room was very nice and clean.
Cons: Free breakfast is minimum. More choices in other hotels that we have stayed in.
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
05-09-2016
Pros: The hotel staff were friendly and the rooms clean.
Cons:
3.0
Verified Hotel Guest
Poor
Family with Young Children
05-01-2016
Pros: The staff was extremely friendly, and went above and beyond to assist with any questions or concerns (day or night). The free breakfast was a nice pick me up for the kids prior to departing for Disneyland. The charter bus to Disneyland runs every 20 min.
Cons: The rooms are extremely small, and you have to turn sideways to get through certain parts of a double queen room. The bathroom is the smallest I have ever seen in a hotel, and the shower never totally turned on. This led to water backing up in the tub.
7.5
Michael
Good
solo traveller
04-28-2016
Pros: Hot tub was great. Free cookies and water on reception!!
Cons: Cleaners had some loud equipment! Ancient hoovers so it made sleeping off the jet lag challenging!
8.8
David
Excellent
family with young children
04-24-2016
Pros: The front desk clerk was really nice. Nice room and small pool but great for younger kids. Place is great, right by the outlet mall and Angel Stadium
Cons:
10.0
Brian
Exceptional
Family with Teens
04-12-2016
Pros: The front desk staff were excellent.All of them were super nice.Its not the Hilton accross the street but i stayed at the Hilton accross the street.No free wi-fi and had to pay for breakfast at the Hilton.Felt more comfortable at the Hilton.
Cons: A safe in room would be nice but place did not seem sketchy.
8.0
Scott
Very Good
Family with Young Children
04-11-2016
Pros: The front desk staff was nice, helpful, and took care of the customers. There was a buffet style breakfast.
Cons: The elevator was way too small. Same for bathroom, very small, not very good for a family with little ones. Some of the finishing touch's looked hurried, as some of the bathroom sink caulking was on the sink and had mold on it too. Little things.
9.2
Debbie
Wonderful
mature couple
04-08-2016
Pros: Very clean, comfortable nice mattress, rooms are nice size with couch and coffee table, furniture was nice quality. refrigerator was included at no extra charge. The free breakfast was way more than breakfast rolls and beverage too.!!!
Cons: No stall shower. No microwave.
7.0
Verified Hotel Guest
Good
Family with Young Children
04-06-2016
Pros: The staff was very helpful. The place was clean.
Cons: The shower pressure is very weak causing a lot of water to be wasted. When taking a shower there is more water coming from the bottom then from the top shower head. The bathroom could also use a fan.
5.0
Verified Hotel Guest
Fair
Traveling as Couple
03-28-2016
Pros: It includes breakfast and parking
Cons: The room had an ugly smell like dirty
8.0
Verified Hotel Guest
Very Good
Family with Young Children
03-27-2016
Pros: The proximity to I-5 is one of its best features . It's one of the nicer hotels and proximity Chapman University.
Cons: It's a little challenging to get out of the hotel and go north on I-5. That is knit picky. I would stay again. Not really close to Disneyland
10.0
Jasmine
Exceptional
young couple
03-03-2016
Pros: The breakfast was good, and the staff was friendly
Cons: The ice machine on a different floor
8.8
Robin
Excellent
solo traveller
02-14-2016
Pros: Very comfortable beds, helpful staff, good location and a very fair price.
Cons: The breakfast could have some more healthy options and there was a stain in the shower curtain but would still chose this hotel again for sure.
9.6
Ac
Exceptional
family with older children
02-08-2016
Pros: Bright room lots of sunlight, very good staff,good free breakfast
Cons: Long way from car park to room, room just starting to get tired, noise from next rooms air conditioning rumbled all night
7.0
Jim
Good
Solo Traveler
01-25-2016
Pros: Close to good shopping and restaurants.
Cons: The hotel had been remodeled, but still looked and felt old. Included breakfast buffet was below average as was the restaurant next door.
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
01-19-2016
Pros: The location was great. Short drive to, Honda Center, Disneyland, Knotts Berry Farm, Angel Stadium etc...The room had a small refrigerator, iron, coffee maker. Comp. breakfast, eggs, French toast, sausage, fruit, cereal, potatoes. Rt off of the 5 fwy.
Cons:
10.0
Tinà
Exceptional
mature couple
01-11-2016
Pros: Everthing
Cons: Nothing
6.0
Verified Hotel Guest
Pleasant
Traveling as Couple
01-03-2016
Pros: Great location. Easy to find off of the freeway.
Cons: We paid $10 each for breakfast when booking the hotel. There was no one regulating the breakfast in the morning so people were eating who did not have the breakfast tickets.
5.0
Verified Hotel Guest
Fair
Traveling as Couple
01-03-2016
Pros: The grounds of the hotel were nice.
Cons: Room only had a double bed and was tiny. Bed was extremely uncomfortable. Front desk clerk at check in was rude and obviously annoyed I was interrupting whatever he was working on at his computer. Free breakfast food was bad, either over or under cooked.
5.0
Curt
Fair
Business Traveler
12-11-2015
Pros: Very clean
Cons: Restaurant and bar not open on Monday
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
11-29-2015
Pros: The rooms are spacious and very clean and updated. The staff is very friendly and helpful and the breakfast is a nice "perk"
Cons:
10.0
Donna
Exceptional
Family with Teens
11-29-2015
Pros: price, location, comfortable rooms
Cons: no
7.0
William
Good
Family with Young Children
11-17-2015
Pros: Location, maids were nice, staff was ok.
Cons: Old building, small elevators, old dinning area looked dusty and dingy.
7.0
Mason
Good
Traveling as Couple
10-28-2015
Pros: Great location. Right off of the I-5, short drive to the Anaheim Resort Area. Loved the fact that there was plenty of parking and it wasn't an additional cost.
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