Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
An on-site restaurant is available, conveniently located near shopping. A large desk in all rooms are great for working, or ask for suites for space to spread out in. Relax poolside after a day out.
Smoke free premises. 128 units. 6 stories, interior corridors. Accessibility (Call).
I-5 exit 107B (W Chapman Ave) northbound, just w; exit 107C (State College/The City Dr) southbound, just s on State College Blvd, then just w. 3737 W Chapman Ave 92868.
valet and coin laundry, area transportation-within 5 mi.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 78 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
08-11-2017
Pros: very helpful people at the front desk for my needs with using the printers
Cons:
6.0
Anonymous
Pleasant
08-11-2017
Pros: The staff at the desk were friendly and helpful.
Cons: The hotel is old and didn't meet my expectations for an Ayres-owned hotel. The air conditioning is inadequate and it's ridiculous that the "exercise room" (which consists exactly of two machines) does not open until 7AM because it is next to guest rooms.
3.0
Anonymous
Poor
08-11-2017
Pros: no resort fee
Cons: breakfast buffet was not very good, room was not remodeled well, our door was difficult to open a close.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Nice clean room! Great Big Bed excellent quality Pillows!!, COLD AC, They have Premium Cable!! Excellent Breakfast Good Parking really close to Disney Land!!!
Cons: N/A
6.0
Anonymous
Pleasant
08-11-2017
Pros:
Cons: Extremely noisy in mornings, lack of ice machines, customer service unwelcoming, lack of parking.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Modern, clean, beautiful, check out is at noon which is awesome
Cons: $125 credit card holding fee
6.0
Anonymous
Pleasant
08-11-2017
Pros: The location was ideal
Cons: The room smelled like an armpit when I walked in and the room seemed to be smaller then normal .
9.0
Anonymous
Wonderful
08-11-2017
The continental breakfast was very good and had a nice variety. The shuttle that goes to Disneyland is very convenient.
Pros: The staff was wonderful and very accommodating. The warm cookies in the evening are a nice way to end your day!
Cons: The sofa bed was uncomfortable. It sloped to one side.
7.0
Anonymous
Good
08-11-2017
I think I will stay at this hotel again, but not near the exit door. I do recommend this hotel for a nice sleep.
Pros: Great location, Room look so nice, Great hot meal breakfast.
Cons: My room was near the exit to outside going in and out. I can hear the door open and close, also people make noise.
7.0
Anonymous
Good
08-11-2017
Pros: Great location. Right off of the I-5, short drive to the Anaheim Resort Area. Loved the fact that there was plenty of parking and it wasn't an additional cost.
Cons: No.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Breakfast buffett and locatio
Cons: Parking
5.0
Anonymous
Fair
08-11-2017
Pros: Very clean
Cons: Restaurant and bar not open on Monday
7.0
Anonymous
Good
08-11-2017
Pros: Clean.
Cons: Location - complicated and too close to highways.
6.0
Anonymous
Pleasant
08-11-2017
Pros: Great location. Easy to find off of the freeway.
Cons: We paid $10 each for breakfast when booking the hotel. There was no one regulating the breakfast in the morning so people were eating who did not have the breakfast tickets.
5.0
Anonymous
Fair
08-11-2017
Pros: The grounds of the hotel were nice.
Cons: Room only had a double bed and was tiny. Bed was extremely uncomfortable. Front desk clerk at check in was rude and obviously annoyed I was interrupting whatever he was working on at his computer. Free breakfast food was bad, either over or under cooked.
7.0
Anonymous
Good
08-11-2017
Pros: Close to good shopping and restaurants.
Cons: The hotel had been remodeled, but still looked and felt old. Included breakfast buffet was below average as was the restaurant next door.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Very friendly staff.
Cons: n/a
5.0
Anonymous
Fair
08-11-2017
Pros: The rooms were nice and large, parking was easy, and the drive to Disney was only about 10 minutes.
Cons: The staff was not very helpful at all and was quite rude when an issue came up regarding our extended stay which was confirmed at one price and ended up charging another.
7.0
Anonymous
Good
08-11-2017
Pros: The staff was very helpful. The place was clean.
Cons: The shower pressure is very weak causing a lot of water to be wasted. When taking a shower there is more water coming from the bottom then from the top shower head. The bathroom could also use a fan.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Location was awesome for our trip. The hotel was older, but recently remodeled and well maintained. The Staff was awesome, very helpful finding things to do and arranging rides.
Cons: The breakfast area was confusing and spread across several room. The elevators where very Small, but fast moving.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The front desk staff were excellent.All of them were super nice.Its not the Hilton accross the street but i stayed at the Hilton accross the street.No free wi-fi and had to pay for breakfast at the Hilton.Felt more comfortable at the Hilton.
Cons: A safe in room would be nice but place did not seem sketchy.
3.0
Anonymous
Poor
08-11-2017
Pros: The staff was extremely friendly, and went above and beyond to assist with any questions or concerns (day or night). The free breakfast was a nice pick me up for the kids prior to departing for Disneyland. The charter bus to Disneyland runs every 20 min.
Cons: The rooms are extremely small, and you have to turn sideways to get through certain parts of a double queen room. The bathroom is the smallest I have ever seen in a hotel, and the shower never totally turned on. This led to water backing up in the tub.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Location, staff and room. Great place.
Cons: Breakfast ends at 9am ?
9.0
Anonymous
Wonderful
08-11-2017
Pros: The hotel staff were friendly and the rooms clean.
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: Very clean, nothing trashed, ripped, stained, broken, falling apart, etc, like most hotels. Liked that there was a couch and fridge. Free breakfast in adjoining restaurant and was really good for being buffet-style (real eggs, bacon, french toast, etc).
Cons: We stayed on the ground floor, so a lot of noise from the pool and outside area. TV was small. Fitness room should be open 24 hrs (right now, opens at 7am and closes at 10pm). Blanket not thick enough, need extras.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Room was very nice and clean.
Cons: Free breakfast is minimum. More choices in other hotels that we have stayed in.
6.0
Anonymous
Pleasant
08-11-2017
Pros: Location
Cons: Parking, breakfast.
9.0
Anonymous
Wonderful
08-11-2017
Pros: The staff was very helpful
Cons: Crowded breakfast areA
10.0
Anonymous
Exceptional
08-11-2017
Pros: Service was great! 4 STAR LLOVED IT!
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: parking lot and hotel entrance very very comfortable. kind of family business and friendly. if you did not find a space around the hotel there was a parking building within few steps.
Cons: there was nothing I did not like it.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Only 2.5 Miles away from Disneyland. Outlet mall across the street. Clean rooms and facility. Staff was friendly and helpful. I would definitely stay here again.
Cons: Nothing that I can think of.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Hotel had great parking.
Cons: The free breakfast was really pretty bad but the price was right.
5.0
Anonymous
Fair
08-11-2017
Pros: The location of the hotel
Cons: The bed, the cleanliness and the star rating is not 3.5
10.0
Anonymous
Exceptional
08-11-2017
Pros: Clean and comfortable rooms. The staff was very friendly and helpful.
Cons:
5.0
Anonymous
Fair
08-11-2017
Pros: Free wifi, free parking, free breakfast, and ART bus to Disneyland. Staff was friendly, but nothing special.
Cons: Could hear bus left running right outside room late at night. Bathroom had previous guests hair everywhere. Dusty shelves.
7.0
Anonymous
Good
08-11-2017
Pros: Great location away from the chaos of Disneyland hotel row. Staff is very friendly and attentive.
Cons: The rooms are really quite small, parking is challenging and the fridge in my room did not close all the way so the drinks didn't really stay cold.
10.0
Anonymous
Exceptional
08-11-2017
Pros:
Cons: No
8.0
Anonymous
Very Good
08-11-2017
Pros: just beautiful!
Cons:
6.0
Anonymous
Pleasant
08-11-2017
Pros:
Cons: It's old, breakfast okay, computer did not work.
6.0
Anonymous
Pleasant
08-11-2017
Pros: Good location. Since the hotel is right off the freeway, it was a quick drive to and from Disneyland, and it was a nice area, though a little loud at night. The free breakfast was a great perk.
Cons: The rooms were small, dark, & stuffy. The bathrooms were very small, which made it difficult for our family of 4 to get ready in the morning. The tiny hallways made it noisy & less private. The decor was strange & outdated (our son thought it was creepy).
4.0
Anonymous
Disappointing
08-11-2017
Pros: The comfort of the beds was great
Cons: Housekeeping was terrible.
7.0
Anonymous
Good
08-11-2017
Pros: The location. Close to baseball and Disneyland
Cons: The maids were extremely rude. Front desk staff was amazing, but the maids didn't greet you in the morning, made me feel like I was an inconvenience to them when I wasn't ready for them to clean the room even though it was 2 hours before check out.
8.0
Anonymous
Very Good
08-11-2017
Pros: The shuttle service to Disneyland was affordable and convenient. The free morning breakfast was great!
Cons: The room was in need of a deep cleaning, the baseboards and a/c unit were very dusty.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The staff was very friendly, the rooms were very nice and the breakfast was great!!! No parking fees or additional hotel fees was awesome!!! Very much enjoyed our stay at the Alo. Will definitely stay here again!!!
Cons: The only down side was the elevators are small and the shower head puts out weak pressure.
7.0
Anonymous
Good
08-11-2017
Pros: Free parking free wifi. Free breakfast
Cons: Pool doesn't open till 10am. Bathrooms Tony. Should be 3 star
7.0
Anonymous
Good
08-11-2017
Pros: The staff at this hotel was great. Very professional and accommodating. The breakfast was fine and the room was kept clean and tidy. The lobby is very fresh and updated and made a great first impression. Too bad it didn't carry through to the whole hotel
Cons: The room was very dated and small. I haven't seen a ceiling fan in a room since the 80's. The walls are paper thin and the noise from sirens and traffic were not helpful in getting any rest. We were pretty disappointed in this hotel stay. Update please
10.0
Anonymous
Exceptional
08-11-2017
Pros: Very nice room, clean and quiet. Breakfast buffet was way better than expected. Staff was extremely friendly. The only issue was getting into the parking lot. You can't enter coming east on Chapman without an illegal u-turn.
Cons: Nothing. The hotel was great. Will definitely stay there again.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Spend 3 nights here for my family Disneyland trip. Overall, a very good hotel for its price. Free breakfast, free parking, large room, nice location...
Cons: My only complaint is the AC is very old and noisy.
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