JW Marriott Desert Springs Resort & Spa

AAA Inspector Rating
8.7
Excellent
368 Guest Ratings
74-855 Country Club Dr
Palm Desert, CA 92260- Map It
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
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AAA Inspector Rating Details (scale 1-5)
4.2
Overall
Room4.2
Bath3.9
Public Areas4.6
AAA Inspector Notes
The eight-story lobby has an impressive central staircase that flows down to the indoor gondola dock which leads you to a series of man-made lakes. The rooms offer comfort and style with warm colors. Eighteen colorful exotic birds adorn the lobby during the day and the nightclub is open on weekend nights. Don't miss the new lobby lounge which offers an adjacent sushi bar. Smoke free premises. 884 units. 8 stories, interior/exterior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Resort Hotel
Location
I-10 exit 134 (Cook St), 2 mi s, then just w. 74-855 Country Club Dr 92260.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Pool
heated outdoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
6 restaurants, full bar, nightclub.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, high-speed Internet (fee), wireless Internet, safes.
Sports & Recreation
hot tub, cabanas, regulation golf, tennis, recreation programs, kids club, lawn sports, exercise room, spa.
Guest Services
valet laundry, boarding pass kiosk, rental car service, airport transportation, room service.
Terms
check-in 4 pm, 3 day cancellation notice, resort fee.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 368 guests
Showing reviews 1 - 5 of 50
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
12-15-2017
Pros: Felt luxurious. Beautiful surroundings. Lots of on site activity.
Cons: Noisy hallways.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
12-15-2017
Pros: The staff was great.
Cons:
10.0
Sara
Exceptional
12-15-2017
Pros: Amazing. We were so pleased from the valet when we arrived to everyone we came across in between.
Cons: Nope! Loved it all.
10.0
Lisa
Exceptional
12-15-2017
Pros: The hotel, grounds, staff were excellent.
Cons:
7.0
Verified Hotel Guest
Good
Family with Young Children
12-15-2017
Pros: The hotel is beautiful, especially at Christmas time. I enjoyed the hustle and bustle of it while being able to see how it would be quite relaxing during a quieter time. The room was spacious, and the amenities are many.
Cons: The first room had a loud buzzing continuous noise. However, the staff moved us easily to a better one. One of the elevators stopped while we were in it (not fun); but after about 45 secs it started again. And lunch at Fisherman's Landing was very average
Showing reviews 1 - 5 of 50