JW Marriott Desert Springs Resort & Spa

AAA Inspector Rating
8.7
Excellent
368 Guest Ratings
74-855 Country Club Dr
Palm Desert, CA 92260- Map It
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
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AAA Inspector Rating Details (scale 1-5)
4.2
Overall
Room4.2
Bath3.9
Public Areas4.6
AAA Inspector Notes
The eight-story lobby has an impressive central staircase that flows down to the indoor gondola dock which leads you to a series of man-made lakes. The rooms offer comfort and style with warm colors. Eighteen colorful exotic birds adorn the lobby during the day and the nightclub is open on weekend nights. Don't miss the new lobby lounge which offers an adjacent sushi bar. Smoke free premises. 884 units. 8 stories, interior/exterior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Resort Hotel
Location
I-10 exit 134 (Cook St), 2 mi s, then just w. 74-855 Country Club Dr 92260.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Pool
heated outdoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
6 restaurants, full bar, nightclub.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, high-speed Internet (fee), wireless Internet, safes.
Sports & Recreation
hot tub, cabanas, regulation golf, tennis, recreation programs, kids club, lawn sports, exercise room, spa.
Guest Services
valet laundry, boarding pass kiosk, rental car service, airport transportation, room service.
Terms
check-in 4 pm, 3 day cancellation notice, resort fee.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 368 guests
Showing reviews 1 - 5 of 50
8.0
Lance
Very Good
Traveling as Couple
09-22-2017
Pros: Pool area Central bar
Cons: We could hear everything going on outside our room. This was the noisiest hotel I have ever experienced and the door had no sound deadening whatsoever. We could hear people on the next room as well Food at the pool was tasteless. Burger and Caesar no fl
10.0
Ruth
Exceptional
Traveling as Couple
09-22-2017
Pros: We were given a corner room that was more spacious than we expected. To our pleasant surprise, we received a card and bottle topper as it was our anniversary :) The gondola ride was romantic and the music in the bar/lounge was entertaining.
Cons: Not at all!
3.0
Attila
Poor
Business Traveler
09-22-2017
Pros: Gorgeous and imposing lobby. Unimpressive rooms.
Cons: Unpleasant, careless and irritating personnel. 01:30 arrival, bellboy asking me repeatedly my first name; no appropriate consideration (asked about breakfast, was not told about frequent guest lounge), blaring noise from bar until 3 am, etc
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
09-22-2017
Pros: Fantastic hotel! I would give five starts.
Cons:
10.0
Brenda
Exceptional
Family with Teens
09-22-2017
Pros: The hotel grounds were beautiful and the views were stunning. The hotel has rare, colorful birds in the lobby that are kept in cages during the day and removed by professionals every afternoon. There is mini golf for kids, several pools and restaurants,
Cons: The salt water pool was much too cold for anyone to get in- there were people all around the pool but not one person in it. Thankfully there's another large pool that was more inviting.
Showing reviews 1 - 5 of 50