JW Marriott Desert Springs Resort & Spa

AAA Inspector Rating
8.7
Excellent
368 Guest Ratings
74-855 Country Club Dr
Palm Desert, CA 92260- Map It
Members save 5% or more and earn Marriott Rewards® points when booking AAA rates!
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AAA Inspector Notes
The eight-story lobby has an impressive central staircase that flows down to the indoor gondola dock which leads you to a series of man-made lakes. The rooms offer comfort and style with warm colors. Smoke free premises. 884 units. 8 stories, interior/exterior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Resort Hotel
Location
I-10 exit 134 (Cook St), 2 mi s, then just w. 74-855 Country Club Dr 92260.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® points when booking AAA rates!
Pool
heated outdoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
6 restaurants, full bar, nightclub.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, safes. Fee: high-speed Internet, wireless Internet.
Sports & Recreation
hot tub, cabanas, regulation golf, tennis, recreation programs, kids club, lawn sports, exercise room, spa.
Guest Services
valet laundry, boarding pass kiosk, rental car service, airport transportation, room service.
Terms
check-in 4 pm, 3 day cancellation notice, resort fee.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 368 guests
Showing reviews 1 - 5 of 50
7.5
Anonymous
Good
family with young children
04-15-2017
Pros: The pool area and tennis facility were excellent.
Cons: Staff was not very friendly.
7.5
Linda
Good
family with young children
04-13-2017
Pros:
Cons: The location of our rooms...a long walk to lobby, restaurants, etc
5.8
Roberta
Okay
family with young children
04-11-2017
Pros: 5 pools, beautiful grounds.
Cons: Had to look for housekeeping g each day to service Room! Terrible for what we paid. No real extra Courtesies extended to guests. I.e. Newspapers Bed turndown, help with luggage. 5 star price But 3 star quality of service. Large complex Needs better management t.
8.8
Gail
Excellent
family with young children
04-06-2017
Pros: Beautiful facility.
Cons: Staff told us the hotel provided a shuttle to a major tennis event 15 minutes away. They did not.
5.8
Julie
Okay
solo traveller
04-01-2017
Pros: Beautiful lobby area, friendly Valet
Cons: Poor value for the money - did not get type of room I reserved. Had to request downfree bedding twice due to allergies. Bugs in bathroom. Poor insulation between rooms - too loud! Took forever to reach anyone by phone to solve issues.
Showing reviews 1 - 5 of 50