In addition to studio units, the hotel offers two-bedroom suites with living rooms and kitchens. All rooms have contemporary and comfortable furnishings. The expansive pool area is near the lobby.
Smoke free premises. 130 units, some two bedrooms, efficiencies and kitchens. 2 stories (no elevator), exterior corridors. Accessibility (Call).
check-in 4 pm, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 86 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
08-11-2017
Pros: will run in all respects
Cons: no
10.0
Anonymous
Exceptional
08-11-2017
Pros: We got an upgraded room and it was fantastic. The room was very comfortable and clean. I loved having a full kitchen. The grounds were nice and the breakfast was varied and good. I would stay there again in a minute!
Cons: Nothing
10.0
Anonymous
Exceptional
08-11-2017
Pros: Large comfortable room. Complimentary breakfast in the am and wind in the evening.
Cons: I worry about the broken and loose tiles on the bathroom floor!
10.0
Anonymous
Exceptional
08-11-2017
Pros: The decor of the room and space!
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: Good breakfast, friendly staff, nice work area in rooms
Cons: Room locations not clearly marked, neither are facilities. Workout room is adequate but very small and freezing cold.
6.0
Anonymous
Pleasant
08-11-2017
Pros: Breakfast
Cons: Key stopped working...tv only got a few channels
10.0
Anonymous
Exceptional
08-11-2017
Pros: It was quiet, nice room, clean. Good size pool, 3 jacuzzi's, nice breakfast too.
Cons: No
7.0
Anonymous
Good
08-11-2017
Pros: The room was clean and the AC worked really well.
Cons: Breakfast was so, so. They need more waffle makers to eliminate the long lines for those who'd like to have one. Coffee was not very fresh. And the AC in the dining room was not able to cool off the room. It was very hot and steamy- no fun.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Room set up was convenient for our family, good breakfast, lovely pool & grounds
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: The room felt more like a studio apartment than a hotel, which was comfortable for us. I loved the main floor patio!
Cons: The only drag was there was no dish soap for the dishes supplied in the kitchenette. That would have been handy as we cooked a few meals in the room.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Very nice, staff friendly & helpful.
Cons: No.
10.0
Anonymous
Exceptional
08-03-2017
My family and I had...
Pros: Loved the pool and area located in. Staff very friendly.
Cons: Nothing.
9.2
Anonymous
Wonderful
07-31-2017
Superb
Pros: Excellent condition and cleanliness
Cons: The city taxes virtually doubled the price of the room.
10.0
Anonymous
Exceptional
07-25-2017
Exceptional
Pros: I enjoyed the room not to mention the jacuzzi tub
Cons:
5.0
Anonymous
Fair
07-24-2017
Passable
Pros:
Cons: I don't like to stay in a room that has had dogs or their barking.There was a huge pile of dog crap on the lawn. Peoplewith animals oughtto stay home with them!
7.5
Anonymous
Good
07-18-2017
Good for a night of...
Pros: Checking in late was a very easy process. Front desk gal very helpful. We were in the 3 building, parking was beyond difficult. I circled several times, finally stopped a gentleman in a golf cart for suggestions. He was kind enough to offer me and my three teenage girls a ride. So i sent two at a time. His name was Mike, after talking with him he said he was the manager and over saw a few properties. He was very nice to help us.... he even helped save a parking spot with my girls while I ran and got the car (I know smart move leaving girls with a stranger, not my best moment bu I felt comfortable with him). The breakfast..... not good! I have stayed at several residence inn because of breakfast included and this by far was the least impressive. I will compliment the staff, they were very helpful. The room was very clean, cool and comfortable!
Cons:
8.8
Anonymous
Excellent
07-10-2017
Fabulous
Pros: I really enjoyed the stay at this location. Albeit, the weather in the 120 deg. range was killer, but the room AC was prime. Very nice location and features...breakfast was so-so in comparison to others, but it was complimentary so not complaining at all.
Wifi was spot on and it is close to major stores and restaurants.
Was not disappointed at all with the facilities.
Cons: When I first checked in, I was told I didn't have a reservation. After I explained that it was booked through booking.com and even showed them the confirmation email with booking #, they still did not have me listed.
I asked how much was it for the night and I actually paid the same amount as I would have paid via booking.com
Then, a service person who was standing next to the lady that was helping me immediately said, 'We don't have anymore vacancies, we are completely booked.'
Fortunately, the lady helping me didn't stop looking and said, 'Yes sir, we do have a room available.'
A couple of thoughts crossed my mind, but...
2.9
Anonymous
Poor
07-04-2017
Very poor
Pros: Nothing
Cons: Room was dirty
Fridge didn't work
7.5
Anonymous
Good
06-30-2017
Good
Pros: The room, breakfast and pool.
Cons: Customer service
7.5
Anonymous
Good
06-02-2017
Good
Pros: Conveniently located.
Cons: Could have been a bit cleaner!
8.8
Anonymous
Excellent
05-22-2017
Great stay!
Pros: Lots of space for the money
Cons: Kitchen pans were not great. Parking was full
10.0
Anonymous
Exceptional
05-15-2017
Exceptional
Pros: Eggs were cold each morning. Instead of 2 types of sausage there should be a potatoes option
Cons:
3.8
Anonymous
Poor
04-16-2017
Poor
Pros:
Cons: We had a water leak in our bedroom tcarpet eas wt and the smell was horrible my kids room they had small were small bugs In their room and a huge spider web inside the living area window
10.0
Anonymous
Exceptional
04-15-2017
Relaxing vacation
Pros: The room was roomy .
Cons: They started to put the breakfast away a few minutes before it ended. Cold eggs.
7.5
Anonymous
Good
04-05-2017
Like the resort , but...
Pros: Pool, tennis courts, free breakfast, 2 bedroom suite overlooking pool
Cons: Evening social hour very disappointingood... ran out of the sparse food 15 mins into the event. Location of our first suite overlooking tennis courts while 40 tennis players were training for a tournament was not good, but hotel moved us to a different suite. Increase in price for suite from last year would make me rethink booking here again.. too expensive for a 3 star hotel.
7.9
Anonymous
Good
02-22-2017
Good
Pros:
Cons: Nice but over-expensive for the value
7.5
Anonymous
Good
02-14-2017
Good
Pros: Breakfast was good and plentiful.
Cons: Room was not ready at 4:00pm check in time.
7.5
Anonymous
Good
01-21-2017
Some place else next time
Pros: Bed is fine over all our stay was fine.
Cons: Food was horrible and the pet charge was ridiculous at 150 there is no way it cost them that to have our small dog there.
9.6
Anonymous
Exceptional
12-18-2016
Great room
Pros: The room was better equipped than I had thought.
Cons: Road noise, and slight draft
8.8
Anonymous
Excellent
11-14-2016
Terrible check in but very...
Pros: Good sized apartment with good provisions for independent travellers. It was a good breakfast with real scrambled eggs and not overcooked.
Cons: Check in was terrible. It was supposed to be at 4 pm but even then our room was not ready. They have a strange system where they rely on housekeeping to allocate rooms. There were quite a few unhappy people at check in and it was well after 4pm before we were allocated a room.
10.0
Anonymous
Exceptional
11-05-2016
Exceptional
Pros: Love the bed, so comfy! cozy suite. Great breakfast. love the view from my balcony
Cons:
10.0
Anonymous
Exceptional
10-28-2016
above
Pros: Excellent facility, great breakfast, very courteous staff
Cons:
10.0
Anonymous
Exceptional
10-24-2016
We enjoyed everything at the...
Pros: Room was very spacious and clean. Beautiful property. Friendly staff. Good breakfast and happy hour.
Cons:
10.0
Anonymous
Exceptional
10-21-2016
Nice respite
Pros: Willing staff to fix insufficiencies in an expedient manner
Cons: Dirty sheets for the pullout bed
8.8
Anonymous
Excellent
08-19-2016
Fabulous
Pros: everything, nice room, fully equipped kitchen, comfort bed
Cons: pool is too small, breakfast close exact at 930
9.2
Anonymous
Wonderful
08-14-2016
Superb
Pros: Great location to visit Joshua Tree. Really nice hotel to stay in, we also enjoyed the pool. Good facilities mostly. Excellent breakfast, especially for the USA!
Cons: Really the only thing was that the kitchen though well equipped with fridge, freezer, dishwasher etc, was very sparse in regard kitchen utensils. No frying pan, no wooden utensils for frying (only somewhat crappy plastic ones), etc - someone who actually makes meals himself should survey these kitchens and add some of the most common utensils - it won't cost a lot of money!
7.9
Anonymous
Good
08-10-2016
Good
Pros:
Cons: A maid's cart was left outside my room and it was loaded with trash.
10.0
Anonymous
Exceptional
07-19-2016
Excellent family getaway!
Pros: The breakfast was good!
Cons: Pillows could be better
9.2
Anonymous
Wonderful
07-06-2016
Satisfy
Pros: everything is very satisfy.
Cons: There are some flies. have to remove the flies.
5.4
Anonymous
Fair
07-05-2016
Pool is nice, breakfast okay,...
Pros: I like the pool. The room was pretty spacious and the layout was nice.
Cons: I didn't like how the breakfast was unorganized as far as the waffle makers . It was a long line . About time I received my waffle my plate of food I was holding was cold. I think more then one waffle maker is necessary. Also I did not have any pans inside my room. Just pots and I had to request it which took 30 min to come. There was also a bug and ant problem. The ants I saw everyday and all they suggested was to spray which I can do myself. The bugs were roaches. I saw at least 5. Very nervous when sleep. It was uncomfortable.
10.0
Anonymous
Exceptional
07-03-2016
I'll be back baby
Pros: I loved that I felt at home
Cons: No complaints, more parking would be nice
9.6
Anonymous
Exceptional
06-19-2016
Great family getaway
Pros: Room was very clean, modern and comfy. AC was great and free wifi. Staff very friendly.
Cons:
9.6
Anonymous
Exceptional
06-02-2016
Delightful Desert Stay ....
Pros: Fav moment was seeing humming birds and road runners at the pool ... lovely setting !
Cons: Nothing, loved it all!
5.0
Anonymous
Fair
06-01-2016
Repeated issues without manager assistance...
Pros:
Cons: Will forward letter to Marriott Corporate
9.2
Anonymous
Wonderful
05-31-2016
Really comfortable bed
Pros: Location of the property was terrific. The bed was extremely comfortable and the lay out of the room was perfect. Staff was gracious and very attentive.
Cons: A ceiling fan would have made the overnight hours more comfortable. A bit more attention to cleanliness would have been great too. I felt like some surfaces and glassware were sticky and not completely clean.
8.8
Anonymous
Excellent
05-09-2016
Disappointed
Pros: Room was close to the pool and office.
Cons: We have stayed at this hotel many times. Just the week before, we had a great room. This time, the room was lacking. I was surprised to see the bathroom sink did not have the lever on the faucet to release the plug in the sink but a knife from the kitchen worked fine to open up the drain. Several tiles in front off the toilet were loose and one was cracked. The fact this had not been repaired was a surprise for a Marriott Residence Inn.
9.6
Anonymous
Exceptional
04-21-2016
Exceptional
Pros: All is beautiful
Cons:
3.3
Anonymous
Poor
04-20-2016
Poor
Pros:
Cons: The pool was dirty - no towels were available - when asked was told someone would bring towels and never came. Did not know was pet friendly - child had allergies asked to move to another room - told none available.
10.0
Anonymous
Exceptional
04-19-2016
Friendly staff, great facilities.
Pros: The staff and facilities were perfect for a friends weekend! Had low expectations for breakfast but it was delicious! Would recommend and definitely return!
Cons: N/a
7.1
Anonymous
Good
04-04-2016
Good value
Pros: Staff were very helpful and overall hotel was in good shape
;detailController.handleFacebook('SEO','Residence Inn by Marriott', '107509', 'ACCOMMODATION', '3', '', '', 'http://aff.bstatic.com/images/hotel/max500/324/32468138.jpg', 'Palm Desert', '', '', '', '');){kind=link}
;detailController.handleTwitter('SEO','Residence Inn by Marriott', '107509', 'ACCOMMODATION', '3', '', 'http://aff.bstatic.com/images/hotel/max500/324/32468138.jpg', 'Palm Desert', '', '', '', '');){kind=link}
