Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Inspector Pick (Eclectic/Unusual): Whenever I'm here, I feel like I'm in some exotic locale. There are waterways filled with koi fish and bamboo trees swaying in the wind.
Beautifully landscaped gardens and waterways surround this property featuring unique pieces of art and a gazebo. Guest rooms vary in their own style and design.
Smoke free premises. 129 units, some two bedrooms, efficiencies and kitchens. 1-3 stories, interior/exterior corridors. Accessibility (Call).
US 101 exit San Antonio Rd, 2 mi s, then 0.4 mi n on SR 82. 4261 El Camino Real 94306.
Eco Certification
The State of California Green Lodging Program recognizes lodgings that have developed sustainability practices to minimize waste and conserve energy and natural resources.
valet laundry, room service, area transportation-within 5 mi.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 454 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
07-21-2017
Pros: the setting was very attractive with the koi ponds, bubbling fountains, palm trees, and pool side room...enjoyed the workout room and the library in the office
Cons:
10.0
Anonymous
Exceptional
07-21-2017
Pros: The room was quite comfortable and met my expectations completely. I love the garden setting at this hotel. There are pools, streams and plants everywhere. It's more of a motel setting with all the rooms opening onto an exterior hallway.
Cons: At times you could hear someone in the room above moving around.
10.0
Anonymous
Exceptional
07-21-2017
Pros: the running stream with ducks was great. Everyone was very nice. We were given directions. It was a nice quiet stay. Would like to come back when I can.
Cons: When we reserved room on line we thought we were getting rooms with 2 queen beds.After arriving we were told there was 1 bed. The gentleman was nice enough to upgrade for us.
9.0
Anonymous
Wonderful
07-21-2017
Pros: The location is central, the staff are very helpful, and, of you get the right room, they are lovely.
Cons: The blinds on our room did not work, and we were facing the pool, so no privacy.
10.0
Anonymous
Exceptional
03-18-2016
Excellent for business travelers
Pros: Compared to other hotels in the area, Dinah's has quite modern-looking, spacious and quiet rooms.
Cons:
10.0
Anonymous
Exceptional
03-12-2016
Very peaceful and clean
Pros: Everything
Cons: Nothing, everything was great
10.0
Anonymous
Exceptional
03-11-2016
This hotel takes the stress...
Pros: We had a king size suite with view of ponds. It was glorious. Ordered room service for breakfast and ate at poolside restaurant twice. All delicious.
Cons:
9.6
Anonymous
Exceptional
03-10-2016
Restful home away from home.
Pros: Spacious room, cleanliness, lobby where we were able to visit with family awaiting surgery. Beds were excellent. Ground were lovely.
Cons: Handicap shower, would have preferred a tub, pillows had a hard rim around edge.
9.6
Anonymous
Exceptional
02-23-2016
Can't wait to return!
Pros: The suite was well-appointed and I enjoyed the spacious layout.
Cons: The overall aesthetic of the room decor could be updated.
9.2
Anonymous
Wonderful
02-05-2016
surprisingly superb!
Pros: restaurant and room with sitting room
Cons: nothing
9.2
Anonymous
Wonderful
02-02-2016
Hidden gem!
Pros: This place is a hidden gem amongst the high end hotels. It's quaint, clean, well appointed, nicely decorated, quiet and has food and drinks on premises. You almost feel as if you are transported somewhere lush and tropical.
Cons:
9.2
Anonymous
Wonderful
02-02-2016
An enjoyable comfortable stay
Pros: The staff
Cons: No hot tub
10.0
Anonymous
Exceptional
02-01-2016
Relaxing Garden indeed
Pros: The room is relaxing. And the location is peaceful.
Cons: Parking lot is scattered.
8.8
Anonymous
Excellent
12-13-2015
Fabulous
Pros: Convenient
Cons: Located at the back of the property
9.2
Anonymous
Wonderful
12-01-2015
Palo Alto Find
Pros: Excellent staff, outstanding restaurant service and food, nice rooms, good location, quiet
Cons: Ventilation system in room blew directly onto bed. Had to shut off during night and room became very cold. Would request a room in another building on next stay.
9.2
Anonymous
Wonderful
11-27-2015
Superb
Pros: My room was much nicer than I expected and very well equipped. I ate dinner and breakfast at the poolside restaurant - the quality of the food was excellent and the service was friendly. Would definitely stay there again.
Cons: Slightly noisy room.
6.3
Anonymous
Pleasant
11-22-2015
Pleasant
Pros: Their suits are nice.
Cons:
10.0
Anonymous
Exceptional
11-15-2015
Exceptional
Pros: Beautiful hotel!!
Cons:
9.6
Anonymous
Exceptional
11-10-2015
I was here before and...
Pros: Staff courtesy and attentiveness!!!
Room - size and comfort.
Room - Clean and pleasant.
Very nice gardening.
Location, parking availability.
Cons:
10.0
Anonymous
Exceptional
10-21-2015
Great Place to Stay!
Pros: Beautiful resort like property. Great Rooms, Vacation type experience. Very nice pool side restaurant. Clean, comfortable and welcoming.
Cons:
5.0
Anonymous
Fair
10-20-2015
Not worth the money
Pros: Location
Cons: Rooms are dark and musty
Restaurant is in need of renovation
9.6
Anonymous
Exceptional
10-07-2015
Dinah's is Great Value
Pros: I love the garden here. The location is convenient and the price is right.
Cons:
10.0
Anonymous
Exceptional
10-07-2015
Memories with our Dinah Garden...
Pros: This trip was a birthday present for my husband, he was going to watch his San Francisco 49's play my Green Bay Packers. From the moment we walked in the staff was outstanding; they made us feel like part of the family. Everyone went above and beyond to make our stay memorable. Alma took the time to print out bus and light rail schedules and then she highlighted where we needed to get on and off, for someone not use to this system it was comforting knowing someone cared enough to help us out. Alan laughed and joked and gave me a hard time for being a Green Bay Packer's fan, felt like we were home. Tony and Mel (waiters) at the poolside restaurant were outstanding. Tony gave us suggestions on some areas to go visit and he was spot on with Half Moon Bay, we spent the day and it was breathtaking!!! Mel was professional but made us feel welcome by laughing and joking and engaging in friendly banter about my Green Bay Packer's. After the big game Tony and Mel were great sports when I asked them to each put on a Green Bay Packer's jersey and have their picture taken with us, they did with smiles on their faces. Where else can you go and get that kind of service and friendship..................nowhere.
Thank you from the bottom of our hearts: Richard, Alma, Tony, Mel, Alan and Renee (restaurant manager).
Cons: The light right outside our room lit things up pretty good, had to close the bathroom door to keep the light out.
10.0
Anonymous
Exceptional
10-06-2015
I wasn't expecting a suite....
Pros: Underground parking, large comfortable clean room. Nice pool. Nice slippers!
Cons:
10.0
Anonymous
Exceptional
09-29-2015
Great place to stay
Pros: Room was big and very clean! Loved them putting apples and chocolates in the room. Great location, near lots of shopping and restaurants.
Cons: No microwave in the room
8.3
Anonymous
Very Good
09-21-2015
This hotel is very nice...
Pros: Great size rooms with a very nice shower and other nice amenities
Cons: The room had an odd smell.
7.9
Anonymous
Good
09-17-2015
Nice hotel near The Farm.
Pros: Nice hotel. Easy access to nearby Stanford University. Convenient--good breakfast --good service
Cons:
10.0
Anonymous
Exceptional
09-10-2015
Unique, comfortable, and memorable
Pros: Unique and pleasant place to stay. Had a ground floor room with a little stream running right outside the door. Poolside restaurant has great menu for both breakfast and dinner. Will absolutely stay again.
Cons:
5.0
Anonymous
Fair
09-09-2015
it was horrible for being...
Pros: I like that the place was clean
Cons: I did not like that I had to call about gettin a DVD player more than twice, but was the biggest inconvenience for my fiancé and I is that the A/C didn't work and moving rooms wasn't an option given to us, and even if that option was given to us it would have been inconvenient to move rooms when we were already settled in our room for the next 2 days we stayed. For me to even come back and pay the expenses that I spent, I would like to get a free night or reimbursed some money for such a bad experience. U really can't have someone stay in a hot room that isn't ventilated with air conditioning. To me that's cruel and unusual punishment.
9.6
Anonymous
Exceptional
09-08-2015
Delightful atmosphere with shady lagoons...
Pros: The pool was clean and we liked towels being supplied there. The kids had great fun feeding the fish and ducks. You enabled us to change rooms for our last night when we were concerned about noisy neighbors. Apples and coffee in the lobby!
Cons: Please provide 4 chocolates when there are 4 people in the room. You did give extras when we asked. Perhaps a folding chair in the closet would have been nice.
9.6
Anonymous
Exceptional
08-30-2015
Excellent and comfortable stay.
Pros: Location and overall ambiance
Cons:
9.6
Anonymous
Exceptional
08-30-2015
Exceptional
Pros: The Service staff bent over backwards to help us. When we asked them to book us a cab for an early appointment they arranged for the hotel shuttle to take us there and back.
Cons:
8.8
Anonymous
Excellent
08-29-2015
In The Heart of Silicon...
Pros: Super Service
Cons:
9.6
Anonymous
Exceptional
08-19-2015
Exceptional
Pros: The service was wonderful and the rooms were clean and comfy. Great landscape with the pool and koi ponds. really nice little oasis in the city.
Cons: Although the service was good, the food was just mediocre. Had the corn chowder and it tasted like creamed corn out of can. The eggs were rubbery for my omelet for breakfast.
8.3
Anonymous
Very Good
08-19-2015
Great get away. Tropical jungle...
Pros: Great grounds very tranquil.
Cons: Small a/c issue. Easily rectified.
9.2
Anonymous
Wonderful
08-14-2015
Fantastic
Pros: Good location set well back from El Camino so no traffic noise. Lovely room with balcony overlooking pool. Pool was heated. In garden setting
Cons: Quite expensive but all hotels in this area are
9.2
Anonymous
Wonderful
08-13-2015
Great stay for business and...
Pros: The little touches in decor, naming of the rooms and provision of apples along with clustering of rooms sets Dinah's Garden Hotel from other. The restaurant and pool are great and the staff very friendly.
Cons:
10.0
Anonymous
Exceptional
08-09-2015
Near Stanford
Pros: The staff. The hotel and ponds.
Cons: Breakfast at their poolside restaurant was poor quality.
10.0
Anonymous
Exceptional
08-08-2015
An Excellent Oasis in the...
Pros: - This is a unique luxury hotel (not one of the usuall chain hotels).
- It is built, and feels, like a secluded oasis or garden, although it is actually in the middle of the noisy El Camino (the main commercial road of the bay area).
- Excellent facilities and services.
Cons: - The quality comes with a high price...
- Although The Poolside Resturant is a very nice and relaxing environment, the food is so - so and the service is too slow.
10.0
Anonymous
Exceptional
08-06-2015
Absolutely lovely
Pros: We had a deluxe patio room right by the lagoon and we absolutely loved it!!!!!! I was there alone with my son for 10 days and another 5 nights with my husband and daughter as well and we all loved it. I used the patio by the lagoon a lot....it was almost like a spa vacation. The staff is super friendly, helpful, everything is very clean, the room was spacious with wooden floor.....perfect! I would always come back here and for sure recommend it to friends and family!!!!
Cons:
7.5
Anonymous
Good
08-01-2015
Would possibly stay again…
Pros: The staff was amazing, polite. The Poolside restaurant had delicious food, but the menu needs a fresh look.
Cons: Too many kids in the pool area without parental supervision. They have a sign posted that states the pool is for use by the hotel guests, yet there are lots of people who just troll in and use the pool. Not very appealing. A bit over priced.
9.6
Anonymous
Exceptional
07-31-2015
Great place where to stay.
Pros: This hotel is fantastic. Very nice staff, rooms very clean and modern with all the things needed. Our room had direct access to the pool, that is served by a nice restaurant.
Cons: There is no breakfast even if they do have a bar restaurant
8.3
Anonymous
Very Good
07-22-2015
Would definitely return.
Pros: We loved the little, private patio with table and chairs. We liked the gardens and all the wildlife contained therein.
Cons: The fact that the room was too small to accommodate a small sofa or easy chair, so one had always to sit on the bed.
Mu husband felt that the fitness facility was too small and the equipment, while good, was lacking.
10.0
Anonymous
Exceptional
07-22-2015
Weekend getaway, in the midst...
Pros: This is a wonderful place to stay.the restaurant by the pool is great, and the pool water is too (salt?). rooms are clean and the bed was super comfy!
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